1,226 to 1,250 of 1,861 Permanent Service Delivery Jobs

innovative solutions and incorporate client feedback into Workday's product roadmap. Ensure Operational Excellence: Coordinate the seamless execution of ongoing engagements, ensuring high‐quality service delivery and customer happiness. Key Objectives Cultivate deep and enduring relationships with C‐level executives and their direct reports at key accounts. Craft … implement strategic roadmaps that drive customer success and Workday growth. Foster a culture of proactive customer advocacy and outstanding service delivery. Expand Workday's footprint within accounts through strategic upsell and cross‐sell opportunities. Position Workday as a trusted strategic partner and innovation collaborator. Drive customer self‐sufficiency ...

AccessFintech is seeking a Project Manager to oversee delivery of software implementation projects. You will ensure service delivery processes are followed, manage client expectations, and coordinate internal resources and third parties to deliver on time and within budget. The role emphasizes stakeholder engagement, problem solving, and strong ...

A leading cybersecurity firm is seeking a Cyber Security Analyst in High Wycombe, UK, to support clients with services like Digital Risk Protection and Brand Management. Responsibilities include client onboarding, relationship management, and performance reporting. ...

Funplazambsc in London is recruiting an Application Manager on a temporary ongoing contract with a pay rate of between 464.94 and 650 per day depending on PAYE/UMB terms. The role is full-time ...

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Fortinet FortiGate and network security will really set you apart. You will also be a trusted point of technical authority for the wider service desk, sharing knowledge, mentoring less experienced engineers and helping to lift the standard of everything we deliver. Clear communication matters just as much as deep … take place over the phone and via email whilst utilising fault-finding programmes that assist you in diagnosing and fixing customer problems remotely. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery ...

Abbott Laboratories in the Midlands is seeking a Technical Service Specialist to support installation, maintenance, and upgrades of diagnostic instruments. You will interact with lab staff and key stakeholders to ensure smooth deployments and training. The role requires a Bachelor's degree (engineering preferred) and a proven track record … service delivery, with strong communication and analytical skills. #J-18808-Ljbffr ...

that support business operations, data integrity and member experience. The postholder provides technical expertise in SQL, data manipulation and system configuration, supporting both project delivery and BAU activities. They work closely with Business Analysts, Developers and system users to translate requirements into robust technical solutions and ensure smooth implementation … testing and transition into live operation. Key responsibilities Service Delivery & Technical Expertise Develop, configure and support all software and systems used by Trafalgar House. Write secure, efficient SQL queries including select and update statements, stored procedures and views. Analyse, interrogate and manipulate data using SQL Server and coding ...

lead a major Enterprise DDaT transformation programme. This is a high-profile role within the CDIO group , which has responsibility for technology, digital delivery, and digital frameworks and policies supporting the wider department and its external partners. The department is bringing together former organisational functions and establishing a unified … DDaT capability. The successful candidate will take overall accountability for shaping and delivering this transformation, establishing the programme structure, target operating model, governance and delivery approach. The role will involve Leading a complex, multi-departmental Enterprise DDaT transformation Establishing the programme structure, governance and delivery architecture Designing ...

requirement to be part of an on call rota and out of hours working is available. What you’ll be doing Accountable for Operational Service Delivery including Proactive risk management – identify issues and take personal action to mitigate the risk Reactive incident management – take personal action … with a sense of urgency to minimise business impact with clear stakeholder communication throughout Responsible for ensuring any loss of service is restored within SLA following an infrastructure incident and completion of a comprehensive fault investigation to prevent reoccurrence; Manage deployment of prevention of reoccurrence mitigations across the estate. ...

requirement to be part of an on call rota and out of hours working is available. What you’ll be doing Accountable for Operational Service Delivery including Proactive risk management – identify issues and take personal action to mitigate the risk Reactive incident management – take personal action … with a sense of urgency to minimise business impact with clear stakeholder communication throughout Responsible for ensuring any loss of service is restored within SLA following an infrastructure incident and completion of a comprehensive fault investigation to prevent reoccurrence; Manage deployment of prevention of reoccurrence mitigations across the estate. ...

requirement to be part of an on call rota and out of hours working is available. What you’ll be doing Accountable for Operational Service Delivery including Proactive risk management – identify issues and take personal action to mitigate the risk Reactive incident management – take personal action … with a sense of urgency to minimise business impact with clear stakeholder communication throughout Responsible for ensuring any loss of service is restored within SLA following an infrastructure incident and completion of a comprehensive fault investigation to prevent reoccurrence; Manage deployment of prevention of reoccurrence mitigations across the estate. ...

requirement to be part of an on call rota and out of hours working is available. What you’ll be doing Accountable for Operational Service Delivery including Proactive risk management – identify issues and take personal action to mitigate the risk Reactive incident management – take personal action … with a sense of urgency to minimise business impact with clear stakeholder communication throughout Responsible for ensuring any loss of service is restored within SLA following an infrastructure incident and completion of a comprehensive fault investigation to prevent reoccurrence; Manage deployment of prevention of reoccurrence mitigations across the estate. ...

Fortinet FortiGate and network security will really set you apart. You will also be a trusted point of technical authority for the wider service desk, sharing knowledge, mentoring less experienced engineers and helping to lift the standard of everything we deliver. Clear communication matters just as much as deep … take place over the phone and via email whilst utilising fault-finding programmes that assist you in diagnosing and fixing customer problems remotely. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery ...

will include reviewing Virgin Media O2 (VMO2) and CS "B/Hops" (items requiring further action or resolution) within the agreed five-working-day Service Level Agreement (SLA). You will ensure that all reviews are completed within the required deadlines and timescales, helping to meet client expectations. … Total Mobile, ensuring internal records are accurate and up to date. Review all VMO2 and CS B/Hops within the five-working-day Service Level Agreement to ensure client requirements and deadlines are met. Review resubmitted work, monitor outstanding issues and close defects on Intelex once they have ...

Flow Designer, Business Rules, Client Scripts, UI Policies, UI Actions, access controls, notifications, forms and catalog items. Improve business processes through workflow automation, self-service and enhanced user experience. Implement ServiceNow AI capabilities, including Now Assist and AI Agents. Design and support enterprise integrations and custom scoped applications. Ensure … Support ServiceNow releases, upgrades, testing, deployments, incidents and operational handover. Work with CMDB and platform data to maintain data quality and governance within Agile delivery practices. Key Experience Typically 5+ years' hands-on ServiceNow experience across design, development, configuration, testing, deployment and operational handover. Strong ServiceNow platform knowledge, architecture ...

Bloomberg L.P. in London is seeking a London-based Team Leader to head the EMEA Service Desk within Employee Technology Support. You will own team performance, service delivery and escalations while ensuring a high-quality employee experience. You will combine people leadership with technical operations, owning ...

needs of partners, customers and the wider business. We’ll look to you to bring your proven experience leading technology operations or IT service management in a complex, multi-site environment, ideally within retail, hospitality or another consumer-facing sector with experience managing operational risk, service continuity … ability to make effective decisions during high-impact incidents. You’ll have strong practical knowledge of ITIL practices, including incident, major incident, problem, change, service transition and service-level management. As well as demonstrable experience managing third-party service providers against contractual commitments, SLAs and improvement plans. ...

Partner closely with product and UX to understand requirements, refine designs, and deliver intuitive, accessible, and consistent user experiences Contribute to end-to-end delivery of features across the software development lifecycle including requirements, design, coding, testing, deployment, and production support, with clear accountability for your outcomes Build secure … Contribute to event-driven and streaming architectures using Kafka, including topic design, schema/contract strategy, and resilient producer/consumer patterns Support containerized service delivery and operational readiness using Kubernetes, and contribute to CI/CD pipelines and automation Build and support scheduled and background processing (e.g. ...

drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Head of Partners – Delivery & Ecosystem Role Purpose Accelya is developing a network of strategic delivery partners — hyperscalers, global and regional systems integrators, and specialist implementation providers — capable … partner with already such as AWS, DXC, plus looking at the broader ecosystem for others not yet engaged. These partners are focused on delivery and technical capability rather than sales pipeline- success is measured in the quality, readiness and consistency of partner-delivered implementations into our Airline Customers ...

data, information, knowledge and technology to enable high quality clinical care. The post holder will play a key role in the planning, development and delivery of training of digital systems in use across the Trust. The role focuses on improving staff capability, data quality and effective use of clinical … Team provides support, wellbeing sessions, staff benefits and resources for both work and personal situations. Job description Job responsibilities Develop and co-ordinate the delivery of high quality training on Digital Systems for the Trust, including the development, design and adaption of training manuals/materials and ensure these ...

team that provide frontline support, dedicated account assistance and customer onboarding services. Working closely with senior stakeholders across the business, you'll help drive service excellence while ensuring customer issues are resolved effectively and efficiently Key responsibilities include: Leading and developing customer support and onboarding teams Managing customer escalations … ensuring timely resolution of complex issues Acting as the key link between customers, support teams and engineering functions Driving service improvements through process, systems and people developmentSupporting key customer accounts and attending customer meetings when required Monitoring team performance, coaching managers and supporting professional development Establishing and maintaining high ...

Bloomberg in London is seeking a Team Leader to head the EMEA Service Desk within Employee Technology Support. You will own team performance, development, service delivery and escalations while ensuring a consistently high-quality employee experience. You’ll combine strong people leadership with technical and operational expertise ...

requires 3 days per week onsite, offering flexibility around the remaining days. Working as part of the wider IT team and cross-regional Service Delivery function, you will act as the SharePoint Subject Matter Expert, providing both day‐to‐day support and driving improvements to business‐critical SharePoint … resolving incidents and troubleshooting issues. Manage change requests and ensure the smooth operation of existing SharePoint environments. Support the development and enhancement of IT Service Management (ITSM) and project management tools built on SharePoint. Deliver SharePoint-based solutions to support wider business projects and process improvements. Work ...

technical design for enterprise solutions.* Is often the Principal Consultant who analyzes and develops enterprise technology solutions.* Regularly leads in the technical assessment and delivery of specific technical solutions to the customer. Provides a team structure conducive to high performance, and manages the team lifecycle stages.* Coordinates implementation … membership and contributions of others to professional community and coaches others in area of expertise. Regularly produces internally published material such as knowledge briefs, service delivery kit components and modules, etc. Presents at multi-customer technology conferences.* Creates and supports sales activities. Manages bids, or major input into ...