451 to 475 of 998 Permanent Service Delivery Jobs

multi‐product or cross‐platform software solutions. Solution and/or process experience with one or more of the following is highly desirable: IT Service Management (ITSM), Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management ...

their senior leadership team within the Digital practice. These pivotal roles are designed for strategic leaders who excel at the intersection of complex programme delivery, digital product management, and multi-stakeholder coalition building. Operating across major public sector initiatives, successful candidates will lead large-scale transformation portfolios, scale digital … systemic social change across the UK. On-site: Remote First (1 day a month in London) Whether your expertise lies in scaling digital platform delivery models or navigating complex political, technical, and commercial ecosystems, these roles offer a platform to lead high-profile initiatives that improve outcomes for communities. ...

lead technology operations across a complex, multi-site environment. This is a key leadership appointment, providing strategic oversight of business systems, infrastructure, service delivery and operational technology across a highly service-focused organisation. Working alongside senior stakeholders, the successful candidate will drive technology performance, strengthen governance, develop … business-critical systems. Ensure the reliability, resilience and performance of technology services within a fast-paced 24/7 operating environment. Drive improvements across service management, governance, change control and incident management processes. Develop strong relationships with operational, commercial and executive stakeholders across the business. Lead the ongoing enhancement ...

operational readiness. You'll be accountable for building scalable operating motions that translate product innovation into measurable client outcomes-faster onboarding, higher adoption, better service experiences, and repeatable launch readiness. This role partners closely with Product, Technology, Service, Sales/Client teams, and controls stakeholders to deliver … class fintech customer journey at enterprise scale. Job responsibilities Set the customer experience and readiness strategy for Kinexys, aligning priorities across Product, Tech, Service, and regional stakeholders. Lead end-to-end customer journey design and optimization (onboarding, servicing, releases), establishing standards, playbooks, and measurable experience outcomes. Own launch ...

operational readiness. You'll be accountable for building scalable operating motions that translate product innovation into measurable client outcomes-faster onboarding, higher adoption, better service experiences, and repeatable launch readiness. This role partners closely with Product, Technology, Service, Sales/Client teams, and controls stakeholders to deliver … class fintech customer journey at enterprise scale. Job responsibilities Set the customer experience and readiness strategy for Kinexys, aligning priorities across Product, Tech, Service, and regional stakeholders. Lead end-to-end customer journey design and optimization (onboarding, servicing, releases), establishing standards, playbooks, and measurable experience outcomes. Own launch ...

Line of Service Assurance Industry/Sector Not Applicable Specialism Risk Management Level Senior Manager Job Description & Summary About the role: We are seeking a Senior Manager to lead the day-to-day technical delivery of our Managed Cyber Defence services. This role has direct responsibility for Analysis … effective running, stability, and continuous improvement of a 24/7 client facing cyber defence capability. The role will focus on the operational delivery of services across a range of security platforms, including Microsoft Defender/Sentinel, Palo Alto Networks Cortex XDR/XSIAM, Google SecOps & CrowdStrike Falcon. ...

user access. Lead digital improvement projects, develop workflows, and promote effective use of technology across the Practice. Support administrative operations, appointment system management, and service delivery. Produce reports and data analysis, assist with information governance and data protection compliance, liaise with NHS organisations and suppliers, and provide staff training … enhance access to healthcare. Dingle Park Practice embraces innovation and digital transformation, continuously developing its systems and processes to improve efficiency, patient experience, and service delivery. Our multidisciplinary team includes GPs, nurses, healthcare professionals, administrative and support staff who work collaboratively to provide responsive and compassionate care. ...

deployment & provides organisations with confidence in multi-vendor private 5G solutions. The initial focus of this role will be to lead the successful delivery & commercial development of the AIM project. The role will play a key part in ensuring project outputs are translated into market-ready services that support … with potential to grow a new business line for WM5G. Purpose The purpose of this exciting role is twofold: First to lead the successful delivery of the AIM project against its contractual objectives – working closely with vendors, manufacturers, delivery partners, Government, regional stakeholders and others – to deliver ...

Role On behalf of our client, we are seeking an Operations Service Manager . This is the operational heart of the Operate service and reports to the Managing Director. You will own day-to-day service delivery across multiple customer accounts, ensure engineering output quality … avoid over-stretch. Own the daily operational rhythm, including ticket management, SLA adherence and quality-checking of engineer outputs. Run weekly Customer and Delivery Reviews with the Technical Account Manager and Solution Architect to assess account health and align priorities. Identify and act on patterns across customer accounts, turning ...

SaaS Location - 3 days every week in the Wokingham office You'll join a fast growing PE backed SaaS company. You will lead the delivery of technology-enabled business transformation projects. You'll be accountable for turning business priorities into successfully delivered change across systems, integrations, automation, data … transformation and project-delivery. You'll be responsible for the reliability, security, and resilience of internal IT services. You'll coordinate the technology delivery needed to implement business outcomes and ultimately enable business growth. Business Systems and Transformation Director - Responsibilities Lead and deliver internal technology-enabled transformation and business ...

Customer Service Advisor Hebburn, Tyne & Wear £26,000 - £30,000 per annum Full Time | Monday to Friday, 8:00am - 5:00pm | 40 hours per week A well-established and growing technology services business is seeking a Customer Service Advisor to join its customer-focused team in Hebburn. This … excellent opportunity for an experienced customer service or client support professional who enjoys building relationships, solving problems, and delivering exceptional service. Working as the first point of contact for clients, you'll play a key role in ensuring customer enquiries and support requests are managed efficiently while maintaining outstanding ...

opportunities to reduce total cost of ownership, improve working capital and drive greater efficiency across our indirect spend. Lead high-value commercial negotiations covering service contracts, rate structures, SLAs, terms and conditions and multi-year agreements. Build strong, strategic relationships with key suppliers, moving beyond transactional procurement to develop … partnerships that support innovation, service and continuous improvement. Establish clear supplier performance measures across quality, service, delivery, compliance, cost and sustainability. Use data, market intelligence and benchmarking to identify opportunities and provide stakeholders with clear commercial insight to support decision-making. Strengthen supplier and category risk management ...

outcomes Enable more coordinated and responsive care pathways across systems Embed continuous innovation and improvement into frontline practice About us North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly … ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local ...

protection, records management, information sharing, and freedom of information compliance across the Trust and wider Group organisations. Working closely with senior leaders, digital teams, service transformation leads, and clinical services, you will provide specialist advice and assurance to support the safe, lawful and effective use of information. The post … Information legislation, and NHS information governance standards. Working within a collaborative Group model, the successful candidate will help support digital transformation, innovation and service redesign programmes, ensuring that information governance requirements are embedded from the outset. They will contribute to the delivery of strategic objectives by enabling ...

ticketing systems, responding to clients/end users providing a positive and professional level of support to resolve/address/manage the service tasks promptly and efficiently. The Role Day to day you will be involved in: Plan and coordinate daily business operations, including scheduling, logistics, and resource … allocation, to support our engineers in the servicing of HIUs (Heat Interface Units) for both residential and commercial clients. Providing excellent customer service by regularly updating clients on the status of service appointments and maintaining clear, professional communication at all times. Respond to all incoming calls within ...

/2026 Are you an experienced End User Computing professional who enjoys solving technical problems, supporting business-critical teams and delivering excellent customer service? UK Power Networks is looking for an IS End-user Computing Support Engineer to provide high-quality technical support across the business from our Ipswich … this permanent role, you will deliver deskside and remote IT support for colleagues, senior stakeholders and operational teams. You will resolve incidents and service requests, support laptops, desktops, mobile and field devices, printers, meeting room technology, Teams, Outlook, Exchange and business applications, while ensuring users are kept informed ...

technical assistance and support. You will help users resolve a variety of digital and technology-related issues whilst developing valuable skills in troubleshooting, customer service, digital systems, and IT support. Working alongside experienced colleagues, you will gain hands-on experience supporting customers both remotely and on-site, building technical … contact for customer technical support enquiries via telephone, email, and digital support systems Log, monitor, update, and manage support tickets using the company's service management platform Develop expertise in DS Business Solutions' key business systems, including MPS Estate Management System, IT Database, Select Billing System, Service Logging ...

seeking an Administrator to provide essential administrative support to our client's team. This role is crucial in delivering a customer-focused service that emphasizes excellent delivery, service improvement, and maximising efficiency. Day-to-Day of the Role: Handle a broad range of enquiries from customers … ensuring accurate and appropriate handling. Operate necessary equipment and computer systems, following correct procedures and instructions. Deliver services in line with key performance indicators, service standards, and quality systems. Maintain high-quality data in proprietary IT systems through regular checks and updates. Required Skills & Qualifications: Proficient in using computerised ...

Partners, Inc is seeking an experienced IT Service Manager to lead day-to-day IT support operations across international offices, including London and APAC. This hands-on, technical lead role will involve operational support leadership and ITSM governance oversight. Candidates should have over 7 years in IT support operations ...

data and feedback to drive adoption, performance and productivity improvements. Operations, Security & Compliance Ensure systems are secure, compliant, resilient and audit-ready. Oversee SLAs, service performance, business continuity and operational KPIs. Manage technology budgets and drive value for investment. Leadership & Stakeholder Management Own the relationship with the Managed … provider, ensuring strong service delivery and accountability. Partner with business leaders to deliver technology solutions that support growth. Act as the escalation point for major incidents impacting business-critical systems. We tend to look for people with: Essential: Established leadership experience owning IT Operations, enterprise platforms and technology ...

aspects of Project Management Integration such as Risk & Opportunity Management The role will also provide direct support to Portfolio, Programme and Project Managers, and Service Delivery Managers, as required within the framework of the local Programme Management Office Common Role Accountabilities Contribute to a culture of delivery excellence across the delivery community Act as a source of best practice guidance on project management processes relating to project set up, overall and specific control during execution and close down activities Undertake the common administrative and management support activities for projects, programmes and portfolios Produce management information ...

security, compliance and business improvement. Identify opportunities to enhance clients' technology environments. Support new business opportunities and client growth. Work closely with technical and service delivery teams to develop effective solutions. Assist with client onboarding and ensure a positive customer experience. Represent the business at networking and industry … Experience working within accountancy, financial services or another regulated professional services environment. A strong understanding of how technology supports business operations, compliance and client service delivery. Previous experience in a technical, consultancy or client-facing technology role. Strong communication and stakeholder management skills. Commercial awareness and the ability ...

Digi2al Ltd in Portsmouth is seeking a Delivery Manager responsible for end-to-end product and service delivery, building high-performing teams, and fostering continuous improvement through agile and lean practices. You will manage risk, coordinate with senior stakeholders, and ensure alignment with government standards; start ...

analysis Strong customer engagement skills with the ability to build relationships and provide clear, consultative recommendations Excellent collaboration skills across cross-functional teams including Delivery, Product Management and Technology Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. … preferred Responsibilities Lead and deliver end-to-end implementation projects for commercial lending software solutions, ensuring successful client outcomes and high-quality service delivery Lead implementation projects including software installation, configuration, data mapping, testing and client training Conduct gap analysis and gather business requirements through consultative client workshops ...

leadership and Subject Matter Expertise across SAP SuccessFactors and enterprise systems Manage system configuration, security, governance, and compliance Lead system support, incident resolution, and service delivery Oversee integrations, data management, and system lifecycle activities Collaborate with stakeholders, vendors, and third-party partners Drive continuous improvement, documentation, testing … Experience configuring, supporting, integrating, and optimising SuccessFactors modules Proven ability to shape system roadmaps and lead design and enhancement initiatives Strong governance, security, and service management knowledge Excellent stakeholder, vendor, and communication skills Results-driven with strong analytical and problem-solving capabilities Essential Qualifications: Technical degree in a related ...