451 to 475 of 1,863 Permanent Service Delivery Jobs

Oracle Cloud Service Delivery Lead (SC Cleared)

Location
Maidenhead, England, United Kingdom
technology and business consultancy delivering end-to-end technology solutions. We are looking for a Service Delivery Manager (SC Cleared) to own day-to-day delivery of our Oracle Cloud shared service in a UK-based remote/hybrid setup. You will manage live operations health ...

Manager, Technical Account Management

Location
Manchester, England, United Kingdom
Technical Account Managers while maintaining their own portfolio of strategic customers. Working alongside a peer TAM Manager, this role helps drive consistency, customer satisfaction, service quality, and continuous improvement across the global TAM function spanning the United Kingdom, Netherlands, Australia, and Manila. This is a player-coach role, balancing … Technical Account Management ensures TAMs are successfully executing their responsibilities, delivering measurable customer outcomes, driving customer retention, and maintaining high standards of technical and service excellence. The role also acts as a key member of the Client Services leadership team, contributing to strategy, operational improvements, resource planning, and talent ...

Lead Client Integration Engineer

Location
Greater London, England, United Kingdom
Client Integration Specialist (German Speaking) How You’ll Make an Impact At Epsilon, our Platform Delivery teams are essential to maintaining the reliability, stability, and flawless functioning of our production systems and offerings. Our dedication to excellence ensures that our customer support is second to none, crafting a "center … excellence" for comprehensive service delivery support. Your role will be integral in guaranteeing smooth user transitions and continuous happiness with our technology platform. By providing expert onboarding support and ongoing assistance, you will improve user engagement, overcome technical challenges, and passionately advocate for user needs. As a Client ...

IT Service Delivery Lead - Customer Focus, Flexible Hybrid

Location
Greater London, England, United Kingdom
Methods is seeking a Service Delivery Manager to oversee day-to-day customer engagement and delivery of high-quality services within defined support contracts. You will interact with designated customers, drive continuous improvement, and ensure SLAs and KPIs are met while coordinating with account management and technical … teams. Based in London with a hybrid working model, you will lead service recovery, manage customer relationships, and ensure alignment of operational delivery with account #J-18808-Ljbffr ...

Head of Technology & Digital Transformation

Location
Belfast City District, Northern Ireland, United Kingdom
collaboration tools. Improving the reliability, security and integration of core systems. Strengthening data governance, reporting and organisational insight. Setting the direction for IT service delivery and holding external suppliers accountable for quality, performance and value. Building digital confidence and supporting colleagues through change. Identifying responsible opportunities … developing teams. A strong track record of leading organisation-wide digital change, simplifying processes and demonstrating measurable improvements in efficiency, staff experience and service delivery. Experience of managing external technology providers, contracts, budgets and service performance, with the ability to secure value for money and hold suppliers accountable. ...

SysOps Team Lead

Location
Greater London, England, United Kingdom
automation and systems administration The ideal candidate will drive operational excellence, foster a culture of continuous improvement and implement cutting‐edge solutions that enhance service delivery and client satisfaction. If you thrive in a fast‐paced managed services environment and have a passion for innovation and secure, scalable … infrastructure, we want to hear from you. Job responsibilities Identify and implement innovative solutions to improve service delivery and reduce manual effort. Champion the use of emerging technologies and best practices across both Conosco and client environments. Collaborate with internal stakeholders to align technical initiatives with business goals. ...

Service Delivery Manager

Location
Leeds, England, United Kingdom
place, keep reading. About this role In this role you will be responsible for the day-to-day management of your customer’s service operations and delivery. Ensuring process efficiencies are realised through continual service improvement and standardising best practice across the customer experience will be paramount … success in this role. You will work closely with the Account Manager and Service Desk Team leads to ensure that SLAs and contractual commitments are met, and any Service Improvement initiatives are delivered in a timely manner. Job requirements Requires a relevant bachelor's degree or/ ...

Senior Field Service Engineer

Location
United Kingdom
## Senior Field Service EngineerApply: UK Remote: Full time: Posted Today: JR38180### Job TitleSenior Field Service Engineer### Job Description **Reports to:** Senior Team Leader **Location:** UK Remote**Contract Type:** Permanent **Introduction to Role** Vanderlande is recognised as one of the market leaders in efficient logistics automation for airports … parcels, and warehouses. Our solutions are designed to streamline operations and enhance efficiency across these crucial sectors.As part of the Mobile Service Team with our Distribution domain, you will play a critical role in delivering technical expertise across electro-mechanical systems and system controls for various Material Handling Equipment ...

Service Desk Team Lead

Location
United Kingdom
About the Role Ready to take the next step in your IT support career? We're looking for an experienced Service Desk Team Lead to play a key role in shaping and improving IT services across the organisation. This is a fantastic opportunity for someone with strong … line support experience who is ready to combine their technical expertise with leadership responsibilities. You'll lead a small team of Service Desk Technicians, act as a senior escalation point, and drive continuous service improvement initiatives that enhance the experience of UKTL colleagues and stakeholders. ...

Regional IT Service Delivery Lead – Schools

Location
Ewell, England, United Kingdom
Bourne Education Trust seeks a Regional Service Delivery Manager to lead IT support across a regional cluster of schools. The role drives the IT roadmap, ensuring systems support curriculum delivery and administration while coordinating training and service improvements. Based in Addlestone with travel to sites ...

Service Centre Team Manager

Hiring Organisation
EXL Service
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Summary of the role: The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

Defence IT Service Delivery Lead (SC Cleared)

Location
Portsmouth, England, United Kingdom
Carbon60 Project Services is seeking a Service Delivery Manager for a 12-month contract based in Portsmouth. This role ensures efficient delivery and improvement of NDH(D) services according to ITIL standards. The successful applicant will manage service performance, engage with stakeholders, and lead continuous improvement ...

Strategic ICT Service Delivery Lead for UEFA EURO 2028

Location
Greater London, England, United Kingdom
Ireland 2028 Limited is recruiting a Service Delivery Manager to oversee ICT services delivery for UEFA EURO 2028. Based at Wembley Stadium with UK-wide travel, the role will manage an outsourced partner, drive service reviews and ensure uptime and security across all ICT services. … successful candidate will coordinate incident responses, develop KPIs, manage budgets, and lead cross-functional teams to deliver a world-class ICT service for a major international tournament. #J-18808-Ljbffr ...

Senior Service Delivery Lead – D365/M365 (Remote)

Location
Royal Tunbridge Wells, England, United Kingdom
Infinity Group, a UK-based Microsoft Cloud Solution Partner, is hiring a Service Delivery Manager (D365 & M365) for a remote role with unlimited holiday. You will own the customer relationship, drive value across Dynamics 365, Microsoft 365, and Azure, and coordinate delivery, support, and sales to ensure … proactive service and growth. You will lead incidents end-to-end, leverage data for continuous improvement, and partner with teams to deliver a consistent, trusted customer experience that #J-18808-Ljbffr ...

Strategic Service Delivery Manager — ITSM & Governance

Location
Greater London, England, United Kingdom
seeking a Service Delivery Manager to govern managed services, ensuring alignment with contractual scope, SLAs, and business outcomes across assigned customers. The role blends financial accountability, service performance management, and customer leadership to deliver a high-quality customer experience. You will lead governance forums, drive continuous improvement … coordinate across internal teams to ensure timely, compliant service delivery. #J-18808-Ljbffr ...

Senior Service Delivery Manager - Cloud & AIOps

Location
Birmingham, England, United Kingdom
Accenture is seeking a Sr Manager for Client Service Delivery in the West Midlands (Birmingham) to lead end-to-end infrastructure and cloud services delivery. The role emphasizes SLAs, KPIs, and cost control within a dynamic, global network. You will drive AI-enabled service management using Dynatrace … ServiceNow, Datadog, and Splunk IT Service Intelligence, while coordinating with IT, DevOps and business units in a security-conscious UK environment. #J-18808-Ljbffr ...

Endpoint Support Engineer

Location
Cardiff, Wales, United Kingdom
become a valued part of the university support community while staying connected to the wider Technical Services team. Core hours will align to university service desk requirements, with support during important periods such as teaching, enrolment, examinations and events. You will be joining a role where your work … visible impact on students, staff and day-to-day campus life. The Endpoint and Application Engineer is responsible for the day-to-day operational delivery of endpoint management, application packaging, deployment, remediation and service improvement activities within the University managed service across five campuses. Working as part ...

Senior Director, Field Service

Location
Greater London, England, United Kingdom
place! Agentforce is the future of AI, and you are the future of Salesforce.**Role Overview**Salesforce is seeking a Senior Director, Agentforce Field Service to serve as a strategic leader within our Field Service organization. In this role, you will drive the vision, growth, and execution … Salesforce’s Field Service business across enterprise customers, strategic initiatives, and global go-to-market programs.As a senior member of our Field Service leadership team, you will partner closely with Product, Engineering, Sales, Customer Success, Professional Services, and Executive Leadership to accelerate the adoption of Salesforce Field Service ...

DV Cleared Senior Service Architect

Location
Basingstoke, England, United Kingdom
Cleared Senior Service Architect Location: Basingstoke (Onsite) Rate: Up to £675 per day (via approved umbrella company) Contract Length: Until 31st May 2027, with potential extension Security Clearance: Active DV Clearance Required We are seeking an experienced DV Cleared Senior Service Architect to join a high-profile programme … delivering critical services within a secure environment. This role requires a strong background in both service management and technology, with responsibility for defining and delivering service design artefacts that support successful operational acceptance and long-term service delivery. The successful candidate will work closely with stakeholders, project ...

Senior Professional Services Consultant

Location
City Of London, England, United Kingdom
Reporting To: Connor Rowden Description As a Senior Consultant you will play a key role in helping organisations strengthen their cyber resilience through the delivery of Solis Security's professional services. Working across Cyber Incident Exercising (CIE), Managed Detection and Response (MDR) and Incident Response (IR), you will partner … with clients, delivery teams and commercial stakeholders to design, deliver and continuously improve services that help organisations prepare for, respond to and recover from cyber threats. This role offers the opportunity to work on a diverse range of engagements, supporting clients across multiple sectors and geographies. You'll lead ...

Service Product Manager

Location
United Kingdom
water security issues and has been named Supplier Engagement Leader for its continuous development of a sustainable value chain for 7 consecutive years. The Service Product Manager is responsible for developing, pricing, quoting, and managing the lifecycle of service offerings across the EMEA region. The role ensures services … commercially competitive, operationally deliverable, and aligned with customer needs. Key Responsibilities Develop and manage service offerings across their full lifecycle. Conduct market, customer, and internal analysis to identify service opportunities. Create and maintain service documentation including service descriptions, scopes of work, and SLAs, ensuringservices are standardised ...

Life Sciences Program Manager/Program Executive

Location
Greater London, England, United Kingdom
manage executive customer relationships. The ideal candidate brings a deep background in Life Sciences (pharma, biotech, medtech) combined with IT or management consulting delivery experience, acting as a strategic advisor to customers, partners, and internal teams. You will sit at the forefront of AI transformations that accelerate drug commercialization … streamline field engagement, and modernize operations through intelligent, autonomous agents. Responsibilities Leverage AI tooling and workflow automation to optimize program delivery, reduce manual overhead, and drive efficiency for your project teams. Define the program strategy, governance, and management approach, ensuring alignment with executive stakeholders on key objectives and business ...

2nd Line IT Support Engineer

Location
Crownhill, England, United Kingdom
based users. This position involves working closely with employees, production teams, third-party suppliers, and support providers to ensure a high standard of IT service delivery within a fast-paced, 24/7 multi-site manufacturing environment where system availability and responsiveness are critical. You will contribute … local improvement initiatives, support the delivery of UK-wide IT projects, and help ensure the smooth and efficient operation of all Plymouth IT functions. As the local technical point of contact, you will liaise with external vendors and service partners, coordinate technical support activities, and provide hands ...

Senior Technical Project & PMO Manager

Location
Greater London, England, United Kingdom
transformation and strengthening the controls required to deliver scalable, secure and supportable technology change. The role exists to connect business priorities, architecture direction, technical delivery, PMO governance and operational readiness, ensuring programmes move from scoping through delivery into production with clear ownership, risk management and measurable value. What … doing Technical programme delivery: Lead complex technical programmes across discovery, planning, delivery, transition and closure, maintaining control of scope, risks and decisions. Cloud, applications and integration: Coordinate delivery across Azure, applications, integrations, data platforms and digital services, ensuring solutions are supportable and secure. Architecture alignment: Partner with ...

Strategic IT Service Delivery Leader

Location
Peterborough, England, United Kingdom
seeking a Service Delivery Manager to govern managed services across assigned customers, balancing commercial, contractual and operational governance to deliver agreed outcomes. The role combines financial accountability, service performance management, and customer relationship leadership. You will work across internal teams to drive improvements, ensure service quality ...