751 to 775 of 1,873 Permanent Service Delivery Jobs

authoring platform owners to ensure modernization that drives operational efficiency and enhanced governance capabilities.Working closely with executive leadership, business functions, technology teams, and external service providers, this leader establishes scalable global capabilities that improve data accuracy, reduce process complexity, support innovation, and enable data-driven growth across the Costa … operating model.* Ensure operational processes deliver timely, complete, accurate, and trusted master data to business users and downstream systems.* Establish operational KPIs, service level agreements, and performance management frameworks.* Drive execution excellence through optimized workflows, process standardization, and continuous improvement initiatives.* Ensure master data services effectively support product launches ...

Description About the Role As an Electrical Service Engineer within NOV's UK Aftermarket Service team, you will support the service, repair, inspection, installation and commissioning of NOV equipment at offshore and onshore customer locations worldwide. This is a home-based role within mainland UK with extensive … systems and variable frequency drives (VFDs). Depending on the work scope, you may work independently at customer locations or alongside mechanical and other Service Engineers as part of a multidisciplinary team. The role is highly customer-facing and requires a strong commitment to safety, quality and professional customer ...

standards across Testronic's global testing operations. This role provides leadership, direction, and oversight for QA excellence across all test floors, ensuring consistency in delivery quality, testing methodologies, operational effectiveness, and customer outcomes. While the position does not have direct line management responsibility, it plays a critical leadership role … Global QA Director will work closely with QA Leads, Senior Leads, Operational Leadership, Program Management, and Account Management teams to elevate testing standards, strengthen delivery performance, and drive continuous improvement across all locations. This is a highly visible leadership role that requires a strong technical QA background combined with ...

scheme plus much more The role in a nutshell: Lead and manage the UK focused IT functions within TFSUK, including Governance, Projects/Change Delivery & Operations. The Department: Business Technology Solutions (BTS) comprises around 50 heads delivering IT Services to TFS UK, Kinto UK and other sister companies … manages the infrastructure for Kinto UK as well as providing Cyber Security services across the Europe & Africa Region. This role is focused on the delivery and running of the IT Services for TFSUK’s Domestic Business. The Role: Partnering with the Head of BTS & InfoSec to jointly lead ...

written communications, providing timely updates, managing expectations, and maintaining confidence throughout the investigation and resolution process; Issue Triage & Prioritization: Assess incoming incidents, defects, service requests, and enhancement requests, ensuring accurate categorization, prioritization, and routing in line with established processes and service levels; Investigation & Analysis: Conduct initial investigations into … commitments are met; Customer Advocacy: Champion the voice of the customer internally by ensuring customer concerns, business impacts, and priorities are clearly communicated to delivery and development teams; Ticket Tracking & Governance: Maintain accurate records of customer issues, actions, decisions, and progress updates within approved systems, ensuring transparency throughout ...

industry best practice, you will help customers solve complex security challenges across cloud, data, identity, and AI domains. You will collaborate closely with sales, service delivery, engineering, and Microsoft teams to create secure outcomes that enable business growth while managing risk. This role offers the opportunity to work … requirements to best-in-class implementations, selecting the most appropriate solutions, and evaluating non-functional attributes such as security, usability, portability and stability. Customer Delivery, Architecture & Technical Specialisms Take part in customer engagements across the full project lifecycle, performing discovery, analysis, design, build, test and deployment of Microsoft security ...

motorcycle, industrial and engineering market sectors. Reporting to the IT Director, the IT Manager will lead and evolve the business IT function across infrastructure, service desk, and business systems. This is a hands-on leadership role focused on delivering a stable, secure, and scalable technology environment that supports current … operations and enables future growth and expansion. The post-holder will manage two teams: Infrastructure, Networks & Service Desk (3 staff) and Business Systems (4 staff), ensuring all systems are performant, secure, and aligned with business objectives. The role acts as the senior technical escalation point for infrastructure and includes ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

expected from applicants, by reading the below. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security Operations … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

Ofgem is seeking a Service Desk Manager to lead first- and second-line IT support across the organisation. You will manage a team delivering end-user, applications and devices support, ensuring high-quality service delivery aligned to business needs. This senior role requires strong ITIL-oriented service ...

join a business that is scaling rapidly and play a key role in shaping its growth. About the Role We're looking for a Service Desk Manager to lead our support team, delivering fast, effective, customer-focused service across our IaaS, BaaS, DRaaS and Network offerings. The role … about building a more technically capable, consistent and self-sufficient Service Desk, reducing dependency on individual engineers and creating a structured pathway for developing talent from 1st through to 3rd line. You don't need to be the most technically senior person in the room, but you need enough ...

Working Group, act as the organisation's AI subject matter expert, and help business teams identify opportunities to improve productivity, efficiency and service delivery through the use of AI and automation technologies. As a regulated business and member of the Royal Institution of Chartered Surveyors (RICS), the responsible … birthday, and additional days to cover the festive period! Enhanced maternity, paternity, adoption and shared parental leave An online money saving portal Death In Service cover, alongside access to an Employee Assistance Programme which includes health appoints for you and your family Volunteering Leave equating to 2 days ...

employee experience, at work and beyond. Permanent Regular Job Description: We are looking for a Product Manager to join the team. This role is delivery-focused, translating product strategy into execution through clear user stories, effective backlog management, and consistent sprint delivery. You will play a key role … facing teams to ship high-quality features and continuously improve the user experience. This role suits a hands-on Product Manager who enjoys owning delivery and solving real user problems. YOUR NEXT CHALLENGE Responsibilities: Partner with the Head of Product to deliver the agreed product roadmap Own and manage ...

operational excellence. About the role Key responsibilites include: Owning and governing the Group's infrastructure and connectivity services. Managing strategic supplier relationships and service partners. Acting as a senior technical authority for infrastructure-related matters. Monitoring service delivery against agreed performance measures. Driving continuous service improvement … initiatives. Approving and governing major infrastructure changes. Leading regular service reviews and performance discussions. Supporting technology resilience, operational continuity and future business growth. Develop and maintain the Group's infrastructure strategy and technology roadmap. Ensure infrastructure services continue to support business growth and future projects. Identify opportunities for innovation ...

Identify operational problems, documenting methods of troubleshooting and correction for future use in the form of work instructions. Troubleshoot, resolve, implement or elevate Incidents, service requests or alerts as required. Follow IT Service Management Processes as dictated by SOPs. Ensuring all IT systems function within the parameters … SLAs. Problem solving and new solution design, implementation and support. Maintenance and support, project work and delivery of multiple platforms and systems. Act as primary project resource within areas of SME knowledge. Creation and maintaining the IT processes. Help and support the Application Super Users Group. Build and maintain ...

Service Demand Planning Associate Location: Burgess Hill Role Type: 6-Month Contract About the Role We are currently recruiting for a Service Demand Planning Associate to join a leading healthcare technology organisation based in Burgess Hill. In this role, you will be a core member of the Technical … Support organisation, coordinating the supply-demand balancing process to ensure exceptional service delivery to clients across the UK and ROI. You will play a vital part in monitoring service activity, scheduling field engineers, and aligning short-to-mid-term resource availability with customer demand. Key Responsibilities Monitor ...

looking for an experienced Application Support Manager to lead our healthcare support team, ensuring customers receive a high-quality, responsive and reliable service while supporting solutions that make a positive difference to millions of lives. Based on System C's Employee Value Proposition, we are driven by collaboration, continuous … Application Support Analysts and Senior Application Support Analysts, taking accountability for the operational performance of the support function. You will oversee incident management, service requests, customer escalations and continual service improvement activities while acting as the senior operational lead for Priority 1 and Priority 2 incidents. Working closely ...

looking for an experienced Application Support Manager to lead our healthcare support team, ensuring customers receive a high-quality, responsive and reliable service while supporting solutions that make a positive difference to millions of lives. Based on System C's Employee Value Proposition, we are driven by collaboration, continuous … Application Support Analysts and Senior Application Support Analysts, taking accountability for the operational performance of the support function. You will oversee incident management, service requests, customer escalations and continual service improvement activities while acting as the senior operational lead for Priority 1 and Priority 2 incidents. Working closely ...

This role, within the Penetration Testing team, will be responsible for vendor management for third-party penetration testing delivery while owning the delivery excellence agenda across the program—governance, performance, and quality assurance. The role is the primary coordination point between Penetration Testing and the wider strategic functions … forums, supporting program-level governance oversight and alignment to Penetration Testing strategy. This is not a hands-on penetration testing role; it is a service delivery, governance, and commercial role with a strong technical and strategy focus. Success in this role requires sufficient technical depth to help shape ...