876 to 900 of 1,796 Permanent Service Delivery Jobs

Croydon and Bromley. As a roaming technician, you will provide flexible support to cover short-term absences, vacancies, and additional demand, ensuring the continued delivery of high-quality, ITIL-aligned IT services. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing high-quality IT support, advice and guidance … line with ITIL and HarrisNet principles for Head Office, academy staff and students Logging all IT support needs accurately in the Service Management system Retaining ownership of academy support tickets and updating staff on progress Resolving support tickets within SLA targets Re-routing or escalating tickets to the correct ...

protection, records management, information sharing, and freedom of information compliance across the Trust and wider Group organisations. Working closely with senior leaders, digital teams, service transformation leads, and clinical services, you will provide specialist advice and assurance to support the safe, lawful and effective use of information. The post … Information legislation, and NHS information governance standards. Working within a collaborative Group model, the successful candidate will help support digital transformation, innovation and service redesign programmes, ensuring that information governance requirements are embedded from the outset. They will contribute to the delivery of strategic objectives by enabling ...

ticketing systems, responding to clients/end users providing a positive and professional level of support to resolve/address/manage the service tasks promptly and efficiently. The Role Day to day you will be involved in: Plan and coordinate daily business operations, including scheduling, logistics, and resource … allocation, to support our engineers in the servicing of HIUs (Heat Interface Units) for both residential and commercial clients. Providing excellent customer service by regularly updating clients on the status of service appointments and maintaining clear, professional communication at all times. Respond to all incoming calls within ...

Specialist is a key pillar within the Secure Networks team, reporting to the Network Security Operations Manager. This role is critical to the successful delivery and support of customer security services, combining technical leadership, operational responsibility, incident ownership, and change governance to ensure high-quality outcomes across … environment. What you’ll be doingProvide technical leadership across Network Security Operations, acting as a key decision-maker within the team and supporting delivery from a 3rd Line/SME perspective.Take ownership of critical (P1/P2) security incidents, providing technical leadership during high-priority outages or security events ...

/2026 Are you an experienced End User Computing professional who enjoys solving technical problems, supporting business-critical teams and delivering excellent customer service? UK Power Networks is looking for an IS End-user Computing Support Engineer to provide high-quality technical support across the business from our Ipswich … this permanent role, you will deliver deskside and remote IT support for colleagues, senior stakeholders and operational teams. You will resolve incidents and service requests, support laptops, desktops, mobile and field devices, printers, meeting room technology, Teams, Outlook, Exchange and business applications, while ensuring users are kept informed ...

assure aspects of Project Management Integration such as Risk & Opportunity ManagementThe role will also provide direct support to Portfolio, Programme and Project Managers, and Service Delivery Managers, as required within the framework of the local Programme Management OfficeCommon Role AccountabilitiesContribute to a culture of delivery excellence across … delivery communityAct as a source of best practice guidance on project management processes relating to project set up, overall and specific control during execution and close down activitiesUndertake the common administrative and management support activities for projects, programmes and portfoliosProduce management information, including scenario modelling, in direct support ...

technical assistance and support. You will help users resolve a variety of digital and technology-related issues whilst developing valuable skills in troubleshooting, customer service, digital systems, and IT support. Working alongside experienced colleagues, you will gain hands-on experience supporting customers both remotely and on-site, building technical … contact for customer technical support enquiries via telephone, email, and digital support systems Log, monitor, update, and manage support tickets using the company's service management platform Develop expertise in DS Business Solutions' key business systems, including MPS Estate Management System, IT Database, Select Billing System, Service Logging ...

transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed … Alten Group in early 2022.Job Summary:We are seeking a motivated and detail-oriented Tier 1 SOC Analyst to join our Security Operations service capability. As the first line of defence, you will be responsible for monitoring, detecting, and responding to security events and incidents in real-time. This ...

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, Chelmsford, Bristol, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford … join a leading UK law firm. This role will support the design, configuration and adoption of legal technology solutions that improve client collaboration, matter delivery, workflow efficiency and reporting.You will work closely with partners, lawyers, legal operations, knowledge management, IT and clients to gather requirements, build HighQ sites ...

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, Chelmsford, Bristol, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford … join a leading UK law firm. This role will support the design, configuration and adoption of legal technology solutions that improve client collaboration, matter delivery, workflow efficiency and reporting.You will work closely with partners, lawyers, legal operations, knowledge management, IT and clients to gather requirements, build HighQ sites ...

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, Chelmsford, Bristol, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford … join a leading UK law firm. This role will support the design, configuration and adoption of legal technology solutions that improve client collaboration, matter delivery, workflow efficiency and reporting.You will work closely with partners, lawyers, legal operations, knowledge management, IT and clients to gather requirements, build HighQ sites ...

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, Chelmsford, Bristol, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford … join a leading UK law firm. This role will support the design, configuration and adoption of legal technology solutions that improve client collaboration, matter delivery, workflow efficiency and reporting.You will work closely with partners, lawyers, legal operations, knowledge management, IT and clients to gather requirements, build HighQ sites ...

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, Chelmsford, Bristol, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford … join a leading UK law firm. This role will support the design, configuration and adoption of legal technology solutions that improve client collaboration, matter delivery, workflow efficiency and reporting.You will work closely with partners, lawyers, legal operations, knowledge management, IT and clients to gather requirements, build HighQ sites ...

seeking an Administrator to provide essential administrative support to our client's team. This role is crucial in delivering a customer-focused service that emphasizes excellent delivery, service improvement, and maximising efficiency. Day-to-Day of the Role: Handle a broad range of enquiries from customers … ensuring accurate and appropriate handling. Operate necessary equipment and computer systems, following correct procedures and instructions. Deliver services in line with key performance indicators, service standards, and quality systems. Maintain high-quality data in proprietary IT systems through regular checks and updates. Required Skills & Qualifications: Proficient in using computerised ...

Partners, Inc is seeking an experienced IT Service Manager to lead day-to-day IT support operations across international offices, including London and APAC. This hands-on, technical lead role will involve operational support leadership and ITSM governance oversight. Candidates should have over 7 years in IT support operations ...

data and feedback to drive adoption, performance and productivity improvements. Operations, Security & Compliance Ensure systems are secure, compliant, resilient and audit-ready. Oversee SLAs, service performance, business continuity and operational KPIs. Manage technology budgets and drive value for investment. Leadership & Stakeholder Management Own the relationship with the Managed … provider, ensuring strong service delivery and accountability. Partner with business leaders to deliver technology solutions that support growth. Act as the escalation point for major incidents impacting business-critical systems. We tend to look for people with: Essential: Established leadership experience owning IT Operations, enterprise platforms and technology ...

aspects of Project Management Integration such as Risk & Opportunity Management The role will also provide direct support to Portfolio, Programme and Project Managers, and Service Delivery Managers, as required within the framework of the local Programme Management Office Common Role Accountabilities Contribute to a culture of delivery excellence across the delivery community Act as a source of best practice guidance on project management processes relating to project set up, overall and specific control during execution and close down activities Undertake the common administrative and management support activities for projects, programmes and portfolios Produce management information ...

security, compliance and business improvement. Identify opportunities to enhance clients' technology environments. Support new business opportunities and client growth. Work closely with technical and service delivery teams to develop effective solutions. Assist with client onboarding and ensure a positive customer experience. Represent the business at networking and industry … Experience working within accountancy, financial services or another regulated professional services environment. A strong understanding of how technology supports business operations, compliance and client service delivery. Previous experience in a technical, consultancy or client-facing technology role. Strong communication and stakeholder management skills. Commercial awareness and the ability ...

Digi2al Ltd in Portsmouth is seeking a Delivery Manager responsible for end-to-end product and service delivery, building high-performing teams, and fostering continuous improvement through agile and lean practices. You will manage risk, coordinate with senior stakeholders, and ensure alignment with government standards; start ...

analysis Strong customer engagement skills with the ability to build relationships and provide clear, consultative recommendations Excellent collaboration skills across cross-functional teams including Delivery, Product Management and Technology Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. … preferred Responsibilities Lead and deliver end-to-end implementation projects for commercial lending software solutions, ensuring successful client outcomes and high-quality service delivery Lead implementation projects including software installation, configuration, data mapping, testing and client training Conduct gap analysis and gather business requirements through consultative client workshops ...

leadership and Subject Matter Expertise across SAP SuccessFactors and enterprise systems Manage system configuration, security, governance, and compliance Lead system support, incident resolution, and service delivery Oversee integrations, data management, and system lifecycle activities Collaborate with stakeholders, vendors, and third-party partners Drive continuous improvement, documentation, testing … Experience configuring, supporting, integrating, and optimising SuccessFactors modules Proven ability to shape system roadmaps and lead design and enhancement initiatives Strong governance, security, and service management knowledge Excellent stakeholder, vendor, and communication skills Results-driven with strong analytical and problem-solving capabilities Essential Qualifications: Technical degree in a related ...

delivery.This is an exciting opportunity for a property lawyer looking to develop a differentiated and future-focused career, combining technical legal expertise and client service excellence with innovation, technology and change management within one of the profession’s leading innovation teams.As a member of the Property Innovation & Change Team … work alongside lawyers, technologists and innovation specialists to identify opportunities for transformation and implement solutions that enhance the delivery of legal services. You'll collaborate closely with clients and internal stakeholders, helping to drive innovation initiatives that improve efficiency, consistency and client experience across the Property Group.The OpportunityWe ...

Description:We now have an opportunity for a Model and Service Strategy Stream Lead to join our European Information Systems and Services department (EISS). This role will be based in the UK (Wantage). The Stream Lead is responsible and accountable in applying business and application expertise … return on investment.Lead business engagement defining requirements for projects and continuous improvement.Work with other leads to ensure proper integrated processes and solutions.Work with the Service Delivery team and third-party partners to identify and deliver application enhancements.Work with the business to ensure smooth deployment and effective change management.Ensure ...

escalation point, supporting a varied customer base across Microsoft 365, Azure, networking, infrastructure and cyber security, while also getting involved in migrations, projects and service improvements. What you'll do Take ownership of complex 3rd line incidents and technical escalations through to resolution Troubleshoot Microsoft 365, Azure, Windows Server … quickly and effectively Mentor 1st and 2nd Line Engineers and share technical knowledge across the team Identify opportunities to improve reliability, automation, documentation and service delivery Work with customers, internal technical teams and third-party suppliers to resolve issues Carry out occasional customer-site visits for installations, projects ...

global team from day one. Practice Solutions is White & Case's specialist team focused on leveraging AI, legal technology, and data to enhance legal service delivery, led by Chief Innovation Officer Isabel Parker. The team integrates expertise in technology, data science, research, market intelligence, process excellence, and change … requirementsIndependently lead and manage end-to-end BI and analysis projects with multi-skilled teams, fostering a data-driven culture and ensuring timely delivery of outcomes.Engage with stakeholders to define, document, and prioritize business requirements, ensuring alignment with strategic objectives, and guides stakeholders on how data, analytics ...