876 to 900 of 987 Permanent Service Delivery Jobs

positive experience and a product that meets their needs. Experience Requirements: 2+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery. Demonstrated technical problem-solving proficiency Software and/or Telephony. Excellent analytical and advanced … troubleshooting skills with end-users/customers Excellent customer service and communication skills, both verbal and written Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport Experience Preferred: Working technical knowledge of contact centre software/design/ ...

positive experience and a product that meets their needs. Experience Requirements: 2+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery. Demonstrated technical problem-solving proficiency Software and/or Telephony. Excellent analytical and advanced … troubleshooting skills with end-users/customers Excellent customer service and communication skills, both verbal and written Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport Experience Preferred: Working technical knowledge of contact centre software/design/ ...

positive experience and a product that meets their needs. Experience Requirements: 2+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery. Demonstrated technical problem-solving proficiency Software and/or Telephony. Excellent analytical and advanced … troubleshooting skills with end-users/customers Excellent customer service and communication skills, both verbal and written Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport Experience Preferred: Working technical knowledge of contact centre software/design/ ...

Salary: £30,000 Hours: 37.5 hours per week The Role As an Engineer, you provide high-quality onsite technical support, contribute to infrastructure and service improvement projects, and act as the first technical escalation point for complex hardware and software issues. You maintain a professional, customer focused approach … Experience: Proven ability to deliver high-quality technical support, resolving a wide range of faults, queries, and incidents in a timely manner. Strong customer service focus, with the ability to communicate confidently, professionally, and effectively with customers, colleagues, and stakeholders. Experience managing and prioritising workloads to meet SLAs, KPIs ...

matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery. \n Job responsibilities \n \n Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations … continuous learning and improvement. Promotes reuse-first, AI-assisted practices for analysis and documentation across the team, ensuring human review and alignment to delivery standards.\n Required qualifications, capabilities, and skills \n \n Extensive clearing experience or equivalent expertise in solutions analysis, technical program delivery, or a related ...

solving problems. Youll also be keen to keep learning. Essential criteria We are particularly interested in candidates with experience in: Website administration or digital service delivery. Online form design and development. CRM systems or customer relationship management platforms. Business process mapping and service improvement. Working accurately with excellent ...

moves from ClickOps to DevOps, the role requires strong hands‐on engineering capability and experience with automation and code‐driven delivery. Key Responsibilities Technical Delivery & Engineering Excellence Contribute hands‐on DevOps engineering expertise using Infrastructure as Code, Policy as Code, CI/CD, API‐driven automation, automated testing … technical input across design, architecture, and roadmap evolution. Conduct root cause analysis and support incident remediation in collaboration with security and platform teams. Operational Delivery Implement policy‐as‐code and configuration‐as‐code approaches to remove reliance on manual portal‐based administration. Support the monitoring, stability, and continual improvement ...

address issues such as drift, hallucinations and latency. Contribute to AI engineering standards, guardrails and best practices, and support incident investigation and resolution with Service Delivery. Ensure solutions comply with security, privacy, compliance and ethical AI requirements, including access controls, data protection and risk assessments. Share knowledge and mentor … Familiarity with cloud platforms (ideally Azure) and AI services (e.g. Azure OpenAI, Azure Machine Learning, or equivalents). Experience working in agile, cross-functional delivery teams. Desired but not essential.... Postgraduate study or certifications in AI, machine learning or data science. Cloud certifications (e.g. Azure, GCP, AWS) and relevant ...

Lead the IT operations function, including user support, Microsoft 365 services, devices, and workplace technology. Manage relationships with external technology providers and ensure effective service delivery. Develop internal IT capability through coaching, documentation, and improved support processes. Identify opportunities to improve business processes through technology, automation, and better … Power Platform, Power BI, or workflow automation tools. Microsoft Dynamics or ERP certifications. Experience working within multi-site organisations such as retail, manufacturing, distribution, service, or other operational environments. The Opportunity This is a key technology leadership role offering the opportunity to take ownership of a critical Dynamics ...

supporting people across the organisation with Microsoft 365 and other core systems, and helping them adopt good digital habits that improve collaboration, productivity and service delivery. Working closely with a CRM Manager and an external Microsoft support partner, you will coordinate day-to-day support, manage escalations … technology records. This position will suit an individual with hands-on systems administration and IT support experience who is comfortable working alongside a managed service provider. You will bring strong Microsoft 365 skills, the ability to troubleshoot issues and manage competing priorities, and a collaborative, user-focused mindset. Experience ...

supporting people across the organisation with Microsoft 365 and other core systems, and helping them adopt good digital habits that improve collaboration, productivity and service delivery. Working closely with a CRM Manager and an external Microsoft support partner, you will coordinate day-to-day support, manage escalations … technology records. This position will suit an individual with hands-on systems administration and IT support experience who is comfortable working alongside a managed service provider. You will bring strong Microsoft 365 skills, the ability to troubleshoot issues and manage competing priorities, and a collaborative, user-focused mindset. Experience ...

skills and abilities) Permanent role Location Wrexham Additional benefits: 33 days holiday (inclusive of bank holidays) Enhanced pension contributions which increase with length of service Life insurance Company bonus Health and wellness Sick pay About the Role We are seeking a proactive and detail-oriented Technical Coordinator - Data & Systems … making. Assist with the introduction of new systems, digital solutions and workflow automation initiatives. Identify and implement process improvements to enhance efficiency, accuracy and service delivery. Support the scheduling of laboratory activities, customer trials, meetings and technical projects. Collaborate closely with Technical, Production and Commercial teams to deliver ...

skills and abilities) Permanent role Location Wrexham Additional benefits: 33 days holiday (inclusive of bank holidays) Enhanced pension contributions which increase with length of service Life insurance Company bonus Health and wellness Sick pay About the Role We are seeking a proactive and detail-oriented Technical Coordinator - Data & Systems … making. Assist with the introduction of new systems, digital solutions and workflow automation initiatives. Identify and implement process improvements to enhance efficiency, accuracy and service delivery. Support the scheduling of laboratory activities, customer trials, meetings and technical projects. Collaborate closely with Technical, Production and Commercial teams to deliver ...

collaborate effectively with peers in the insights community.Identify research process improvements or develop new processes that help the team and the practice provide excellent service delivery.Being a mentor and a coach by supporting more junior team membersBe client-centric, actively seeking to help clients engage regularly and often with … technology systems, team structures and data governance.In-depth knowledge of and experience with the vendor market, functionalities, and capabilities related to AI tools and service providers.Familiarity and experience with primary vendors in this space (e.g., Harvey, Ironclad, Luminance, Brightflag) as well as near-neighbor and emerging vendors.Experience and interest ...

work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll be the main point of contact for clients, engineers, and end-users, ensuring maintenance … service requests are handled promptly and within SLA. Your role includes managing calls, scheduling engineers, and keeping all parties informed to ensure smooth service delivery. Our core hours are Monday to Friday, 8:30am5:30pm. The Support Centre operates 7 days a week with shifts between 6:00am9 ...

Team Lead \n Job Overview:This is a dynamic role where priorities may shift daily. You'll need to balance leadership responsibilities with operational delivery while ensuring high standards and a positive team culture. \n Location: Unit 29 Fairfield Place - East Kilbride, Glasgow G74 5LP \n Contract Length … both internal employees and partner provided resources. \n * Ensure full compliance with internal processes such as expenses, overtime, training and health & safety. \n Operational Delivery (20-50%) \n * Plan and prioritise workloads to meet business needs and Service Level Agreements (SLAs). \n * Collaborate with Delivery Leadership ...

technology. We've built a community of designers and researchers to support the public sector's growing demand for a design-led approach to service delivery. \n Senior Designers at Made Tech are senior specialists in their design discipline(s). In this case, we're looking … well-rounded, expert practitioner across a range of design disciplines, including UX Design, Interaction Design, Product Design, and Service Design who is also able to coach and mentor other designers within the Interaction and Service Design discipline at Made Tech. Success in this role means working ...

your customers, building transparent, genuine partnerships and making sure they get real value from the service. This is a client-facing role within the Service team, so you will also help shape the continual improvement of the customer success function, enhancing the customer journey and developing processes that ensure … consistent service delivery. Day to day, you will: Take ownership of onboarding, service availability, and day-to-day delivery across your customer accounts Monitor how the service is performing operationally and drive ongoing improvements Build engagement plans that keep customers talking about their needs and strategic ...

rapidly growing our team as a result of these investments and successes. As part of an established KPMG network of expert teams and delivery centres, you will have a fantastic opportunity to experience the global nature of these services. Delivery is underpinned by our innovative KPMG Digital Gateway … that embraces diversity and personal development. What will you be doing? At Manager level you will: Represent KPMG while leading engagement teams in the delivery of large technology and tax transformation projects and excellent client-facing services Project manage the delivery of multiple, simultaneous tax technology projects Provide ...

loves to get out from behind the desk? How about this role with a leading national Housing Association, as a specialist working in the Service Charge team. This isn't your typical, static finance role. If you want a position that blends sharp data analysis with real-world, hands … property visits , this unique opportunity offers the variety you ve been looking for. As a Service Charge Analyst, you won t just crunch numbers, you will tell the story behind them. You will get the chance to travel nationally to various housing schemes, verifying that the data on your ...

loves to get out from behind the desk? How about this role with a leading national Housing Association, as a specialist working in the Service Charge team. This isn't your typical, static finance role. If you want a position that blends sharp data analysis with real-world, hands … property visits , this unique opportunity offers the variety you ve been looking for. As a Service Charge Analyst, you won t just crunch numbers, you will tell the story behind them. You will get the chance to travel nationally to various housing schemes, verifying that the data on your ...

journey to evolve our Professional Services operating model as we support customers to shift from on‐prem to cloud‐based and software‐as‐service solutions. We are seeking an exceptionally strong Regional Head of Services Delivery (for Europe) with professional services and financial services experience to support … primary link between Product and Services to ensure alignment between customer commitments and product roadmap and release schedule. Liaise with PMO and Delivery COE to ensure alignment of resources and ability to meet customer commitments. Proactively manage the customer throughout the implementation to ensure project success, gain customer feedback ...

technology. We've built a community of designers and researchers to support the public sector's growing demand for a design-led approach to service delivery. \n Designers are experienced practitioners who collaborate with others to tackle challenges faced by people and society. They work within a team … design and deliver public services. They do this by influencing the direction, assuring the quality of design delivery within their team and by leading the end-to-end design of a chosen service. They are active members of a healthy user-centred design (UCD) community and culture at Made ...

they have built a respected reputation throughout the region. As Performance, Insight & Reporting Lead you will support the Director of Performance & Delivery in the strategic delivery of various data analytics, KPI metrics and insight reporting to regulatory/statutory bodies. Client Details NHS Organisation Description Key Responsibilities: Leadership … operational planning through provision of analysis, insight and performance intelligence. Provide cross-functional coordination, joining up data, systems and operational processes to enable improved service delivery. Performance, Quality & Compliance: Oversee compliance monitoring and evidence gathering required for contractual, regulatory and statutory bodies (e.g., NHS England, ICBs, CQC). Ensure ...

positive experience and a product that meets their needs. Experience Requirements: 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery. TCP/IP networking knowledge and VoIP technology exposure. Understanding of TCP/… fundamentals Software, telecommunications and IP Telephony Demonstrated technical problem-solving proficiency. Excellent analytical and advanced troubleshooting skills with end-users/customers. Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please ...