926 to 950 of 1,873 Permanent Service Delivery Jobs

Infotel UK is looking for an experienced Quality Assurance Manager to lead QA and service management across automotive technology programmes. The role will work closely with automotive clients, engineering teams, product owners, and delivery teams to ensure high standards of quality, reliability, and compliance throughout the product lifecycle. … digital platforms, and modern Agile/DevOps delivery. Responsibilities Define and implement QA strategies, standards, processes, and governance across automotive programmes. Lead QA and service delivery teams across multiple projects and workstreams. Manage and improve Ticket Processing & Tracking across ITSM tools. Facilitate and execute regular stakeholder workshops. Produce ...

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BATaircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle … identity services, networks, and endpoints while preserving required legal, operational, information-security, and access boundaries. The role combines deep infrastructure ownership with hands-on service delivery. The successful candidate will translate security and compliance requirements into durable technical controls, maintain audit-ready evidence, drive equipment and endpoint hardening ...

Description AWS Professional Services (ProServe) seeks a seasoned Area Delivery Leader with executive accountability for all delivery operations across the UKGI Public Sector portfolio. Reporting to the WWPS Delivery Leader, this strategic executive is responsible for maximizing revenue, optimizing utilization, and ensuring the highest customer outcomes across … region. You will lead Delivery Practice Managers and their teams, operating at the C-suite level to drive cross-functional alignment, champion business development through thought leadership, and provide strategic portfolio governance. This role demands a forward-looking mindset—anticipating shifts in the UK public sector, balancing short-term ...

work independently and to tight timescales, managing multiple tasks while maintaining a calm, professional demeanour under pressure. You are eager to work alongside Customer Service and Field teams to continuously improve our service delivery and security posture. Location: Office Based – Aerospace Boulevard, Farnborough Core Responsibilities Security-First … directly with customers to quickly root-cause issues, balancing technical accuracy with clear, non-technical communication. Liaise closely with our Global DPO Officer, Customer Service Desk, Field Teams, and the Information Security team to ensure a coordinated response to incidents. Follow up with clients to ensure not only that ...

cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Corporate Technology, you will lead the delivery of complex, high-impact technology projects focused on low latency market trading environments. You will apply your deep technical experience to drive business outcomes. … driven optimizations Communicate effectively with stakeholders to influence decisions and build strong partnerships Manage resources, budgets, and high-performing teams to ensure successful program delivery Contribute as a subject matter expert to operational planning and risk management for professional service delivery Required Qualifications, Capabilities, And Skills Deep ...

Range: $55.00hr - $60.00hr Job Overview: The Onsite Service Lead will act as the primary point of contact for client stakeholders, ensuring smooth service delivery, SLA adherence, and coordination between onsite and offshore teams. Key Responsibilities: Act as SPOC for client stakeholders. Manage incident, problem, and change management … Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right ...

Football Association in the United Kingdom seeks a Service Product Lead to join our Technology team, driving product service management across all product teams and aligning ITIL processes with business needs. You will oversee IT service delivery, partner with business units to define SLAs, and implement ...

implementing trailblazing solutions to advance our business. In this role, you will analyze and refine complex processes across various departments, including finance, technical support, delivery, and customer service. Your mission will be to develop comprehensive end-to-end systems that enhance operational efficiency. An enthusiastic and proactive approach … instrumental in enabling colleagues to leverage our extensive toolset effectively. Your support will empower teams company-wide to achieve peak performance. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery is second ...

network components. Develop and implement IT policies and procedures to ensure data security, compliance and operational efficiency. Manage IT support services and third-party service partners, including troubleshooting, issue resolution and user support. Collaborate with department heads to identify technology needs and implement appropriate solutions. Oversee IT projects, including … security of IT systems and data, including implementing measures to protect against cyber threats and data breaches. Manage relationships with IT vendors and service providers, negotiating contracts and ensuring the delivery of high-quality services. Prepare and manage the IT budget, including cost control and financial planning. Conduct ...

application defects and applying workarounds. The application support role also includes deploying application updates, patches and hotfixes. Availability Management - oversee the hosting and platform service to ensure compliance with our availability and performance SLA commitments. This will include ensuring event logs, error logs and alerts are proactively monitored … responded to mitigate the risk of a service issue. In the event of a platform or hosting issue provide technical expertise and leadership to provide the fastest possible recovery of service. Continual Service Improvement – Ensure that the tools, products and skills associated with hosting and service delivery ...

escalation point for network-related incidents. This position requires a strong technical background in network management and security, with a focus on maintaining high service standards and minimal disruption. Day-to-day of the role: Review and provide guidance on technical designs to ensure compliance with security policies … assess risks and deliver vulnerability remediation based on threat intelligence and business requirements. Serve as an escalation point for network-related incidents, guiding Service Delivery Managers and partners to minimize downtime and impact on IT services. Define network changes, project roadmaps, performance expectations, and delivery timelines with ...

Preparing documentation and user guides Performing basic administrative support duties, as required, to meet specific operational objectives Ensuring that a high level of customer service and support is provided to all internal and external staff Supporting custom internal applications Working alongside Developers, Azure Architects, and Network Architects on infrastructure … networking design and delivery Skills and Experience The ideal candidate will have a high level of customer service experience and Microsoft certifications. A minimum of 2 years of experience supporting Windows Desktops and Servers is required, along with all the expected qualities of an experienced Infrastructure/Support ...

workbench, leveraging market leading agent orchestration, evaluation and connectivity protocols to keep C360 on the cutting edge of agent led operations. Manages the delivery, optimization, and integration of agentic AI operations for Client360, ensuring alignment with CIB-wide goals and organizational objectives. Participates in the planning, execution, and risk … managing risks. Coaches and mentors junior team members on best practices in AI operations management, business analysis, stakeholder engagement, and change management, enabling effective delivery of objectives. Collaborates with engineering, operations, and business teams to maintain and enhance agentic AI platforms, ensuring scalability, reliability, and user-centricity. Helps define ...

Your Mission Take the reins of my client's 2nd & 3rd Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What … Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team at the forefront of technology. Streamline Operations: Review, recommend, and implement processes ...

Lead Software Engineer (D365) Benefits Excellent pension plan (up to 6% double contribution) 28 days Annual Leave rising to 31 days with length of service + Bank Holidays Westfield Health Cash Plan non-contributory life assurance up to 21 hours volunteering paid days lifestyle benefits Employee Assistance Programme many … both technical leadership and hands‐on expertise. Your impact in the role: The role involves defining engineering standards, influencing platform strategy, and leading the delivery of secure, scalable, and high‐performing solutions. You'll work closely with architects, product owners, and business stakeholders to ensure technology solutions deliver real ...

critical incident response and problem management within a complex, enterprise-scale IT environment. You will act as the central point of coordination during major service disruptions, leading technical teams, suppliers and business stakeholders to restore services as quickly as possible. Alongside incident management, you will drive structured root-cause … investigations, identify recurring issues and ensure lessons learned translate into meaningful service improvements. This role requires a confident and decisive individual who can operate under pressure, manage senior stakeholders and coordinate multiple technical teams across a complex, multi-supplier environment. Please note - Due to the nature of the client ...

technology security strategy, roadmap, initiatives and compliance activities, reporting progress and outcomes clearly. Collaborate with stakeholders, cyber teams and the quality team to support delivery, business change, audit readiness and compliance. Managing security incidents, breaches, disaster recovery and business continuity activities to minimise risk and service disruption. Ensure … degree, together with the ability to operate effectively within a complex information technology environment . Extensive experience in audit and remediation management, information technology service delivery, management reporting, project management, customer service and office administration. Excellent interpersonal and written communication skills, strong planning, problem-solving and organisational ...

requirements and success metrics. Create quarterly and annual campaign roadmaps aligned with business priorities and revenue targets. Integrated Campaign Execution Manage the development and delivery of multi-channel, campaigns, creating content that resonates and is delivered across web, email, social media, digital advertising, webinars, analyst programmes, PR, events … market expert in the Professional & Business Services sector. Understand key industry and persona challenges including project profitability, resource utilisation, cash-flow management, service delivery efficiency, growth through acquisition, digital transformation and AI adoption. Collaborate with Product Marketing & PR agency to create compelling thought leadership and industry-specific narratives. ...

customer journeys across the customer lifecycle. As a Product Manager, you will own a specific customer journey spanning Sales, Quote, Order, Fulfilment, Service Change and Billing activities. You will be responsible for defining the vision, strategy and roadmap for your journey, ensuring customer, colleague and business outcomes are delivered … through effective collaboration across Product, Engineering, Architecture, Service and Commercial teams. Rather than owning an individual product, you will take accountability for the overall journey experience, bringing together capabilities, processes and stakeholders to deliver seamless end-to-end outcomes. You will play a key role in identifying pain points ...

customer journeys across the customer lifecycle. As a Product Manager, you will own a specific customer journey spanning Sales, Quote, Order, Fulfilment, Service Change and Billing activities. You will be responsible for defining the vision, strategy and roadmap for your journey, ensuring customer, colleague and business outcomes are delivered … through effective collaboration across Product, Engineering, Architecture, Service and Commercial teams. Rather than owning an individual product, you will take accountability for the overall journey experience, bringing together capabilities, processes and stakeholders to deliver seamless end-to-end outcomes. You will play a key role in identifying pain points ...

customer journeys across the customer lifecycle. As a Product Manager, you will own a specific customer journey spanning Sales, Quote, Order, Fulfilment, Service Change and Billing activities. You will be responsible for defining the vision, strategy and roadmap for your journey, ensuring customer, colleague and business outcomes are delivered … through effective collaboration across Product, Engineering, Architecture, Service and Commercial teams. Rather than owning an individual product, you will take accountability for the overall journey experience, bringing together capabilities, processes and stakeholders to deliver seamless end-to-end outcomes. You will play a key role in identifying pain points ...

data integrity, supporting projects, advising the business on SAP financial processes, and leading the technical setup for GBS SAP-related initiatives across entities and service centres. The role balances strategic SAP finance leadership with hands-on operational delivery, including ownership of financial system processes, controls, and continuous improvement … integrity. Support internal and external audits through the provision of reports, reconciliations, and control documentation. SAP Projects, Change & Transformation Lead SAP Finance design and delivery activities for business change initiatives, system enhancements, acquisitions, divestments, and regulatory changes. Partner with IT and external providers on upgrades, releases, and solution development. ...

solution strategy and technical expertise to create differentiated, commercially viable outcomes. The role supports the KAM organisation across pre-sales, solution design and project delivery, while positioning Ericsson as a trusted technology and thought‐leadership partner. About the opportunity The Market Area Europe, Middle East and Africa (EMEA) offers … solution areas, and provide targeted support to Customer Solution Responsible roles and Solution Architects. Coordinate closely with Customer Solution Managers, Commercial Management and delivery teams to maintain alignment on customer strategy, solution scope and execution priorities. Leverage EMEA Networks Practice Area expertise to shape product requirements, new product introduction ...

more central to delivering the seamless, high-quality experiences our members deserve. This role owns that agenda, bringing together strategy, governance, and hands‐on delivery to ensure our operational platforms are fit for today and ready for tomorrow. You’ll be joining a collaborative, cross‐functional environment where Member … Operations, Product, Engineering, Delivery, Process Design, and Data teams work in close partnership. The Systems and Tooling team sits within Member Operations and plays a critical enabling role across the business, with this position responsible for the strategic direction and day‐to‐day management of the function. ...

resolution.Lead technical knowledge, accreditation and product improvement activities, including vendor certifications, product testing, documentation creation and knowledge sharing across the wider business.Support business-critical service delivery through coaching, training and on-call support, helping to improve operational performance, reduce escalations and increase first-time resolution rates.Own complex case … management, including technical investigations, root cause analysis and stakeholder communications for high-priority incidents and service issues.Deliver against operational KPIs and continuous improvement objectives, ensuring high-quality support, service reliability and an exceptional customer experience.Essential Skills/ExperienceStrong technical aptitude, with proven experience supporting and troubleshooting enterprise voice ...