Field Applications Specialist
- Hiring Organisation
- Danaher
- Location
- Greater London, United Kingdom
- Employment Type
- Full Time
site and remote training for laboratory staff, focusing on workflow optimization, troubleshooting, and best practices. Support product installations and implementations , working closely with Field Service Engineers, Project Managers, and other stakeholders to ensure seamless go-lives. Act as the primary technical contact for customers , addressing application-related issues, escalating … appropriate teams when necessary, and maintaining clear, proactive communication. Collaborate with sales and service teams to identify opportunities, support product demonstrations, and help drive customer satisfaction and retention. Collect and share customer feedback (Voice of the Customer, NPS surveys, direct interactions) to inform product improvements and service delivery. ...