1 to 25 of 26 Permanent Service Desk Engineer Jobs

summary To provide 1st/2nd line support as part of the Service Desk function. This role is highly visible, and requires a combination of technical skills, customer care, and business awareness - the Service desk being the single point of contact for all customer communications. … post holder will be required to respond to service desk phone calls, monitor other routes to the service desk, record incidents following clearly defined procedures, and resolve the majority of incidents at first point of contact. The role encompasses reactive and pro-active elements of Incident ...

Service Desk Engineer Location: Sheffield Salary: £24,500 to £26,000 depending on experience Hours: 8.45am to 5.15pm, Monday to Friday Contract: Full-time, permanent If you enjoy helping people, solving problems and working in a supportive environment where every day feels different, this could … great next step. We’re supporting an established IT services provider in Sheffield who are looking to add a Service Desk Engineer to their managed services team. This is a role where you’ll be the first point of contact for users, dealing with a steady flow ...

Line Service Desk Engineer Ashford, Kent Up to £32k DOE Essential Requirement: Driving license for onsite client visits Are you a skilled 2nd Line Service Desk Engineer looking to take your career to the next level? Would you enjoy a mixture of on-site … client work and office-based tasks? Does hybrid working after probation sound appealing? Look no further! Join this established and leading Managed Service Provider (MSP). As a 2nd Line Service Desk Engineer. We are particularly interested in hearing from Support Engineers with MSP experience, but what ...

Line Service Desk Engineer Ashford, Kent Up to £32k DOE Essential Requirement: Driving license for onsite client visits Are you a skilled 2nd Line Service Desk Engineer looking to take your career to the next level? Would you enjoy a mixture of on-site … client work and office-based tasks? Does hybrid working after probation sound appealing? Look no further! Join this established and leading Managed Service Provider (MSP). As a 2nd Line Service Desk Engineer. We are particularly interested in hearing from Support Engineers with MSP experience, but what ...

Freightserve recruitment are looking for a Service Desk Engineer for a well-established IT Company. The role is based in London Docklands. Service Desk Engineer Role The Company take great pride in what they do, customer satisfaction is crucial. They recognise and reward staff … below are details on the role and what is expected from it. About the Department/Team: This role will report directly to the Service Desk Manager. The Service Desk Team are responsible for delivering a high level of support to our clients, covering a wide ...

TitleShift Leader Service Desk Support Engineer Area of BusinessProduct and DevOps Engineering Review DateOctober 2025Job DescriptionRole Overview:We are seeking a proactive, customer-focused and dedicated Shift Leader Service Desk Support Engineer to oversee the daily operations of our Service Desk providing …/7/365 support for end users. The successful candidate will be responsible for managing a team of service desk technicians, providing technical support, and ensuring the efficient and effective resolution of IT issues for end-users.This role requires a strong understanding of IT support processes, excellent ...

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: Up to £26,525 Location: Sheffield (Hybrid … excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a Service Desk Engineer to join our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic ...

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: Up to £26,525 Location: Nottingham (Hybrid … excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a Service Desk Engineer to join our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic ...

Senior 3rd Line Service Desk Engineer - Reigate Location: Reigate (Hybrid - 3 days on-site per week) Salary: Up to £40,000 per annum Type: Full-time, Permanent About the Role We are looking for a skilled and customer-focused Senior Service Desk Engineer to join our growing Managed Service Provider team based in the Reigate area. This is a hybrid role, with three days per week required on-site, supporting a diverse range of clients and helping to drive high-quality service delivery across the business. ...

Line Service Desk Engineer (Education Sector) Location: Reigate Salary: Up to £30,000 per annum Employment Type: Full-time About the Role We are seeking a skilled and proactive 2nd Line Service Desk Engineer with strong experience supporting users in educational environments whether … school, college, university, or education focused MSP. The ideal candidate will also have proven experience working within an MSP (Managed Service Provider) and be confident handling escalations, troubleshooting complex issues, and delivering excellent customer service. You will be responsible for providing 2nd line technical support to staff and students ...

Title: Service Desk Engineer (1st Line) Location: Plymouth (Hybrid 2 days per week WFH) Salary: Starting from £26,500 Type: Full-time, Permanent About the Role Set2Recruit are working with a well-established Managed Service Provider (MSP) based in Plymouth who are looking … motivated 1st Line Service Desk Engineer to their growing support team. This hybrid role offers the flexibility of working from home two days per week, alongside excellent training and clear progression opportunities within the business. Key Responsibilities Provide 1st line technical support to end users via phone ...

Information Systems Service Desk Agent - Hybrid (3x week in the office) - £26,225 Overview: We're looking for an enthusiastic Information Systems Service Desk Agent to join our clients high performing IS team. In this role, you'll be at the heart of a collaborative environment … support for hardware and software, resolving as many issues as possible on a first-time-fix basis Log, monitor and escalate incidents through our Service Desk ticketing system Keep users informed with timely updates on ongoing issues Provide administration and troubleshooting across the Microsoft 365 suite, Azure Active ...

Description: 3rd Line service desk engineer (MSP) Location: Borehamwood 4 days per week – 1 day from home Salary: Up to 60 k per annum Certification budget: £3,(Apply online only)/year Weekly Team lunch: Enjoy a takeaway every single week Quarterly socials: Every 3 months … outdated laptops on technical staff Training: Vendor-led training for NinjaOne, HaloPSA, CIPP—formal upskilling budget separate from certification allowance Must have strong managed service provider experience Be the ultimate escalation point for our service desk—owning the most complex technical incidents across our diverse SME client ...

Senior 3rd Line Service Desk Engineer - Reigate Location: Reigate (Hybrid - 3 days on-site per week) Salary: Up to £40,000 per annum Type: Full-time, Permanent About the Role We are looking for a skilled and customer-focused Senior Service Desk Engineer to join our growing Managed Service Provider team based in the Reigate area click apply for full job details ...

Line Service Desk Engineer (Education Sector) Location: Reigate Salary: Up to £30,000 per annum Employment Type: Full-time About the Role We are seeking a skilled and proactive 2nd Line Service Desk Engineer with strong experience supporting users in educational environments whether ...

Service Desk Shift Engineer x3 (24/7 Shift) - Wokingham Working Pattern: 24×7 shift rotation (including days and nights) £40,000 - £45,000 + shift allowance + perm benefits We're looking for a motivated and capable Service Desk Engineer to join … teams to resolve issues Follow documented security and operational procedures Contribute to meeting SLA and KPI targets Create and maintain clear operational documentation Identify service risks, issues, and opportunities to improve processes Support knowledge sharing across the team What You'll Bring Experience working in an IT infrastructure ...

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: Up to £26,525 Location: Nottingham (Hybrid ...

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: Up to £26,525 Location: Sheffield (Hybrid ...

Great opportunity for a Help/Service Desk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks. You will have exceptional customer service and communication skills along with strong problem … Online Apple products A starting salary in the region of £28000 to £29000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate ...

Service Desk/IT Support Engineer - to £40k - Oxford/Hybrid/Remote Ownership, Pace, Proper Technical Work If you are an experienced second line or early third line engineer who doesn't need layers of filtering before getting stuck into real problems, this … kind of setup you will enjoy. Our client runs a straight line service desk. Clients come straight through to engineers who actually know what they are doing. It means you are the first point of contact, but the work itself is solid second and third line level. ...

Service Desk/IT Support Engineer - to £40k - Oxford/Hybrid/Remote Ownership, Pace, Proper Technical Work If you are an experienced second line or early third line engineer who doesn’t need layers of filtering before getting stuck into real problems, this … kind of setup you will enjoy. Our client runs a straight line service desk. Clients come straight through to engineers who actually know what they are doing. It means you are the first point of contact, but the work itself is solid second and third line level. ...

Service Desk/IT Support Engineer - to £40k - Oxford/Hybrid/Remote Ownership, Pace, Proper Technical Work If you are an experienced second line or early third line engineer who doesn't need layers of filtering before getting stuck into real problems, this … kind of setup you will enjoy. Our client runs a straight line service desk. Clients come straight through to engineers who actually know what they are doing. It means you are the first point of contact, but the work itself is solid second and third line level. ...

Position: Remote Technical Support Engineer Location: Central London (remote with occasional site visits) Salary: £30,000-£35,000 About the Organisation This company provides specialist IT support and technology guidance to clients operating in tightly regulated, security-sensitive sectors. They deliver round-the-clock assistance, strategic consultancy, and technology … adopt secure, cloud-based solutions. Role Summary This position is focused primarily on remote technical support, assisting users and systems through a centralised service desk. You'll handle a variety of desktop, server, and cloud-related queries, with occasional visits to client locations when required. You'll be someone ...

right location with the right solution. We are looking for a motivated, customer-oriented professional to join our IT Operations team as an IT Service Desk Engineer. In this pivotal role, you will serve as the primary point of contact for providing first-level technical support. Your responsibilities ...

success, ensuring our brilliant team can work seamlessly and securely. The Role: We are looking for a proactive and enthusiastic Business IT Servicedesk Engineer Tier 1 to join our team. In this role, you will act as the first point of contact for Business IT support requests, resolving technical … patient, and proactive attitude. Organized, responsible, and eager to take initiative. Continues improvement mindset Nice-to-Have Skills: Experience with ticketing systems (e.g., Jira Service Management). Experience with Jumpcloud or similar MDM solution. Basic knowledge of cloud services (Google Workspace, Atlassian, Slack, 1Password, Microsoft 365). Initial exposure ...