6 of 6 Remote/Hybrid Permanent Service Desk Manager Jobs

Service Desk Manager MSP Location: Nr Cardiff (Hybrid) Salary: £46,000 This is an excellent opportunity for an experienced Service Desk Manager to join a well-established Managed Service Provider nr Cardiff. Youll lead a high-performing technical support team, shape service … oversight, this role will suit you perfectly. Key Responsibilities Lead, mentor, and develop a team of 1st 2nd line engineers Oversee day-to-day Service Desk operations, ensuring SLAs and KPIs are consistently achieved Act as the senior escalation point for technical and customer issues Manage resource planning ...

client, a national technology company, is looking to recruit a passionate and experienced Service Desk Manager to lead a high-performing team and drive service excellence. As Service Desk Manager, youll be the heartbeat of IT support operations, overseeing … running of the Service Desk, ensuring timely resolution of incidents and requests, while maintaining a customer-first approach. Youll also play a key role in shaping support strategy, implementing best practices, and mentoring a talented team of analysts. Duties to include: Leading, supporting, and motivating the service ...

Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023? Role: Service Desk Manager Location: Ashton-under-Lyne Salary: £52,022 - £57,187 per annum (plus car allowance of £5,052 per annum) Benefits: Flexible … working arrangements, Pension, Occupational Sick Pay, BHSF Health Membership About the role: We are looking for an experienced and people-focused IT Service Desk Manager to lead our frontline IT support and workplace technology services. The Service Desk Manager is accountable for the comprehensive ...

Service Desk Manager Solihull (4 days onsite, 1 day WFH) £45,000 We are looking for an experienced Service Desk Manager to join a growing technology team based in Solihull. The Role You'll be responsible for leading a team of support engineers, ensuring … high-quality service delivery, strong SLA performance, and excellent customer satisfaction. This is a hands-on leadership role where you'll combine technical knowledge with people management to drive team success. Key responsibilities include: Managing day-to-day service desk operations and team performance Monitoring SLAs, KPIs ...

Service Desk Manager MSP Location: Nr Cardiff (Hybrid) Salary: £46,000 This is an excellent opportunity for an experienced Service Desk Manager to join a well-established Managed Service Provider nr Cardiff. Youll lead a high-performing technical support team, shape service ...

know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Main duties of the job As Team Manager for NICE's London Service Desk, you will lead a motivated support team, drive continual service improvement, and ensure reliable, resilient service … times per month) to London, if this is not your preferred location. What you'll bring to the roleo Lead and performance manage a Service Desk team to deliver 1st and 2nd line support within agreed service levels.o Act as a senior escalation point for complex technical ...