1 to 25 of 29 Permanent Service Desk Support Jobs

Support Engineer/Service Desk Analyst – Onsite and Remote Support Join a varied, customer-facing IT support role where you’ll provide hands-on technical assistance across 5–6 dedicated client sites, troubleshoot day-to-day technology issues and help keep users productive. Alongside face … face support, you’ll work with the Service Desk team to provide remote customer support, giving you exposure to both onsite and service desk environments. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support ...

Service Desk & Support ManagerLondon – Hybrid (4 DPW for 6 months, then 3 DPW in office)Salary starts at 70,000Benefits include: 28 days' holiday, a 10% pension up to a cap, breakfast and lunch when working in the office and a comprehensive suite of company benefits.VIQU … partnered with a leading financial services organisation who are seeking a Service Desk & Support Manager to lead and develop its internal IT Support function. This is a key leadership focused on transforming an established, technically capable Service Desk, improving how the team operates ...

Service Desk & Support Manager London Hybrid (4 DPW for 6 months, then 3 DPW in office) Salary starts at £70,000 Benefits include : 28 days' holiday, a 10% pension up to a cap, breakfast and lunch when working in the office and a comprehensive suite of company … benefits. VIQU has partnered with a leading financial services organisation who are seeking a Service Desk & Support Manager to lead and develop its internal IT Support function. This is a key leadership focused on transforming an established, technically capable Service Desk, improving ...

Service Desk & Support Manager London – Hybrid (4 DPW for 6 months, then 3 DPW in office) Salary starts at £70,000 Benefits include : 28 days' holiday, a 10% pension up to a cap, breakfast and lunch when working in the office and a comprehensive suite of company … benefits. VIQU has partnered with a leading financial services organisation who are seeking a Service Desk & Support Manager to lead and develop its internal IT Support function. This is a key leadership focused on transforming an established, technically capable Service Desk, improving ...

## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support Manager**Salary Band**Competitive**Job Description****About the Role**As a leader within our Service Desk operation, you will be responsible for ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced ...

Support Engineer/Service Desk Analyst Join a supportive IT service environment where you’ll solve technical issues, keep colleagues productive and secure, manage IT assets and help new services transition smoothly into business-as-usual support. If you’ve also worked in the following roles … also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, Desktop Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Analyst, Infrastructure Support Technician Benefits include a Civil Service ...

Support Engineer/Service Desk Analyst Join a supportive, fast-paced technology team providing first-line support to clients. This opportunity suits someone with relevant IT support experience, strong customer service skills and a drive to keep learning and developing. If you’ve also … worked in the following roles, we’d also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, 1st Line Support Engineer, First Line Support Engineer, Desktop Support Engineer, IT Support Analyst Benefits include private ...

. This could also potentially lead to something longer-term for the right person. This is an entry-level opportunity combining first-line IT support with the administration and coordination that keeps an effective service desk running smoothly. You might already have around a year’s experience … working on an IT service desk, helpdesk or in IT support. Alternatively, you could be an IT or Computing graduate looking for an opportunity to turn your knowledge into practical experience. Either way, you don't need to arrive knowing everything. What we're really looking ...

Support Engineer/Service Desk Analyst Join a friendly, forward-thinking IT team supporting managed-service clients across the UK. This customer-focused opportunity suits someone experienced with Windows Desktop, Microsoft 365, Active Directory and ticket-led technical support. If youve also worked in the following … roles, wed also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, 1st Line Support Engineer, First Line Support Engineer, Desktop Support Engineer, IT Helpdesk Analyst Successful candidates can expect 25 days holiday plus bank ...

Line IT Support Engineer/Service Desk Analyst | Salary: £30k + excellent benefits | Caerphilly area | Initially office-based, moving to hybrid working. A growing Managed Services Provider is looking for a customer-focused 1st Line IT Support Engineer/Service Desk Analyst to join … services team in Basingstoke. This opportunity would suit someone with experience as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer or IT Support Technician who enjoys solving problems and supporting users in a fast-paced environment. You’ll provide front ...

Service Desk Analyst - 1st Line Salary - £29,000 Basic + Bonus York | Hybrid Working We're seeking a customer-focused IT Service Desk Analyst to provide first-line support across a busy and growing organisation. Key Responsibilities Act as the first point of contact … support requests. Log, troubleshoot and resolve IT incidents and service requests. Manage user accounts, system access and IT equipment. Escalate complex issues to specialist teams. Deliver excellent customer service and meet SLA targets. What We're Looking For Strong customer service and communication skills. Knowledge ...

Support Analyst, Service Desk, 1st line, COR7684 A 1st line Support Analyst opportunity has arisen with a well-regarded professional services organisation, offering a varied and hands-on role within a friendly, collaborative IT team. Could this be the role that takes your technical support career to the next level? The Role The 1st line Support Analyst will serve as the first point of contact for IT queries and incidents, handling requests received by phone, email, portal, and in person. Day to day, you'll diagnose and resolve issues across devices, user accounts ...

VIQU IT partnered with a leading financial services organisation to hire a Service Desk & Support Manager in London. The role focuses on transforming an established service desk, shaping a data-led approach, and developing the team with strong coaching and mentoring. You will lead ITSM ...

Yusen Logistics is seeking an IT Service Desk Team Leader to guide day-to-day Service Desk operations at Grange Park, Northampton. The role involves developing the Service Desk team, managing tickets and SLAs, and acting as escalation point for complex issues across Microsoft … endpoints, and ITSM processes. The successful candidate will lead service delivery, collaborate with Level 2 teams, and drive continuous improvement while ensuring excellent customer service and adherence to procedures. #J-18808-Ljbffr ...

Sompo Holdings, Inc. is seeking a Service Desk Analyst II to join the End User Support Services Desktop Support team in London. You will manage tickets, install and image PCs, and troubleshoot end-user hardware/software. The role supports Webex events and user provisioning, with … documentation and vendor liaison responsibilities. The position requires 4+ years in a service desk, expertise with Windows 11, Office 365, AD/Exchange, and strong customer service skills. #J-18808-Ljbffr ...

Oliver Bonas Limited is seeking an IT Service Desk Manager to lead the Service Desk, coordinate IT support across stores and offices, and drive efficient rollouts for new store openings. You will oversee 365 administration, security protocols, and stakeholder communications, with a focus on continuous ...

Yusen Logistics is seeking an IT Service Desk Team Leader to oversee day-to-day IT support at Grange Park, Northampton. The role is on-site during the induction period (6 months) with potential flexible working arrangements afterwards. You will lead the Service Desk team … manage incidents and requests, collaborate with IT security and project teams, and coach staff to deliver high-quality support across Microsoft 365, Azure, Windows and end-user devices. #J-18808-Ljbffr ...

FluidOne in Camberley is seeking a Service Desk Pod Manager to lead the dedicated Camberley service desk, driving high-quality support and ITIL-aligned operations. You will coordinate 1st and 2nd line engineers, manage ticket flow in Halo, and own escalation handling and incident resolution ...

Menzies Aviation, a global aviation logistics partner, seeks a Global IT Service Desk Manager to lead a 24/7 service desk across Edinburgh and Pakistan. You will manage incidents, requests and escalations, ensure adherence to SLAs, and drive continual service improvement while aligning with … business needs. You will supervise distributed teams, maintain knowledge articles, and collaborate with IT and business stakeholders to deliver a consistent, professional service experience across regions. #J-18808-Ljbffr ...

seeking a Service Desk Manager to lead the Technical Services Service Desk in London. You will drive delivery excellence, coordinate reactive and planned maintenance, and be the primary escalation point for customers across multiple contracts. Ideal candidates will have experience managing KPI/SLA performance, leading ...

Support Engineer/Service Desk Analyst Join a friendly, forward-thinking IT team supporting managed-service clients across the UK. This customer-focused opportunity suits someone experienced with Windows Desktop, Microsoft 365, Active Directory and ticket-led technical support. If youve also worked in the following … roles, wed also like to hear from you: IT Support Technician, Helpdesk Analyst, T click apply for full job details ...

Alexander Dennis Limited is seeking a Principal IT Service Desk Engineer on a fixed-term contract to lead and deliver high-quality IT support across the business from Larbert. You will handle both first and second-line support, drive service excellence, and partner with multiple … enable reliable, secure IT services throughout the organisation. The role requires strong Microsoft tech knowledge, user admin, device management and excellent communication skills to support colleagues across #J-18808-Ljbffr ...

Beggars is seeking an experienced IT Support Lead to own IT support delivery across the business from our London office. You will lead the service desk, manage two IT engineers, and ensure onboarding, offboarding, device management, and user support meet high standards. You’ll work … with Apple devices, JAMF, and explore AI-driven improvements to service quality. You’ll be highly present with users, visit UK label offices every three weeks, and partner with stakeholders to modernise IT operations. #J-18808-Ljbffr ...

Vincere is seeking a Service Desk Analyst to join our IT team in Kingston upon Thames on a 3-month contract. The role covers 1st and 2nd line support, handling high-volume incidents, and delivering a professional service to internal users. You will troubleshoot hardware, software ...

Cvent, Inc. in London is seeking a Senior Service Desk Engineer to ensure secure, reliable IT support for UK, Europe, and global needs. You will be the escalation point for complex issues, triage and resolve across Windows, macOS, VPN, and collaboration tools, and collaborate with multiple ...