Service Desk Support
UK
The median Service Desk Support salary in the UK is £28,000 per year, according to job vacancies posted during the 6 months leading to 13 May 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 13 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 633 | 796 | 813 |
| Rank change year-on-year | +163 | +17 | +181 |
| Permanent jobs requiring a Service Desk Support | 79 | 105 | 147 |
| As % of all permanent jobs advertised in the UK | 0.14% | 0.11% | 0.15% |
| As % of the Job Titles category | 0.16% | 0.11% | 0.16% |
| Number of salaries quoted | 67 | 96 | 131 |
| 10th Percentile | £25,500 | £21,500 | £23,500 |
| 25th Percentile | £25,750 | £25,000 | £25,000 |
| Median annual salary (50th Percentile) | £28,000 | £30,000 | £30,000 |
| Median % change year-on-year | -6.67% | - | +13.21% |
| 75th Percentile | £35,000 | £36,500 | £36,250 |
| 90th Percentile | £45,000 | £43,500 | £45,250 |
| UK excluding London median annual salary | £27,000 | £28,500 | £27,500 |
| % change year-on-year | -5.26% | +3.64% | +12.24% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 50,162 | 93,945 | 92,753 |
| % of permanent jobs with a recognized job title | 90.62% | 94.63% | 91.53% |
| Number of salaries quoted | 27,234 | 67,289 | 58,554 |
| 10th Percentile | £29,750 | £28,500 | £32,500 |
| 25th Percentile | £41,250 | £38,500 | £45,000 |
| Median annual salary (50th Percentile) | £56,500 | £52,500 | £60,000 |
| Median % change year-on-year | +7.62% | -12.50% | - |
| 75th Percentile | £75,000 | £71,250 | £80,627 |
| 90th Percentile | £96,250 | £90,000 | £100,000 |
| UK excluding London median annual salary | £51,645 | £50,000 | £53,000 |
| % change year-on-year | +3.29% | -5.66% | +6.00% |
Service Desk Support
Job Vacancy Trend
Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised.
Service Desk Support
Salary Trend
3-month moving average salary quoted in jobs citing Service Desk Support.
Service Desk Support
Salary Histogram
Salary distribution for jobs citing Service Desk Support over the 6 months to 13 May 2025.
Service Desk Support
Top 14 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Support within the UK over the 6 months to 13 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +148 | 76 | £28,000 | +1.82% | 5 |
| UK excluding London | +155 | 55 | £27,000 | -5.26% | 5 |
| London | +106 | 22 | £37,500 | +7.14% | 2 |
| South East | +98 | 21 | £27,000 | -0.92% | 2 |
| North of England | +37 | 19 | £28,000 | +14.29% | 2 |
| Work from Home | +121 | 18 | £26,500 | -4.50% | 2 |
| North West | +20 | 18 | £28,000 | +33.33% | 1 |
| Midlands | +73 | 7 | £26,000 | - | |
| East of England | +42 | 6 | £28,000 | +1.64% | |
| East Midlands | +37 | 6 | £26,000 | +18.18% | |
| South West | +119 | 1 | £31,250 | -10.71% | |
| Yorkshire | +51 | 1 | - | - | 1 |
| West Midlands | +47 | 1 | £32,500 | +23.81% | |
| Wales | +39 | 1 | £34,000 | +18.26% |
Service Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 13 May 2025, Service Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Desk Support in the job title.
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Service Desk Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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