20 of 20 Permanent Service Desk Support Analyst Jobs

Help Desk First Line Technical Support Analyst/Service Desk/Trainee, Seascale Client: AWD online Location: Seascale, United Kingdom Job Category: Other Virtual job fairs - EU work permit required: Yes Job Reference: 5cb9c9e354f7 Job Views: 4 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: JOB … OVERVIEW We have a fantastic new job opportunity for a Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer who has an interest in developing an IT career with excellent customer service and communication skills. The Service Desk … to deliver IT services for approximately 14,000 users across multiple locations throughout the UK. Once trained, working as the Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer you will provide a single point of contact for customers’ incidents More ❯

Social network you want to login/join with: Service Desk Support Analyst, middlesbrough col-narrow-left Client: Dynamic Search Solutions Location: middlesbrough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide … Job Description: Job Title: Service Desk Support Analyst Location: York (Hybrid) The Company A leading force in helping organisations across the UK embrace digital technologies to modernise how they work. Through cutting-edge infrastructure, cloud platforms, cybersecurity, data management, and collaboration tools, they support businesses … in achieving their digital transformation goals. With a recent internal promotion, there is now an exciting opportunity for a Support Analyst to join the growing Service Desk team. Role & Responsibilities In this position, you'll act as the first point of contact for technical assistance, supporting More ❯

Service Desk Analyst/1st Line Support Analyst A fantastic opportunity for a Service Desk Analyst/1st Line Support Analyst to join our Peterborough based real estate client on an initial 12 month fixed term contract basis. As a … Service Desk Analyst/1st Line Support Analyst, you will be responsible for providing 1st line support to users within a Windows Environment. The ideal candidate will have experience with Windows 10, MS Office, Active Directory, Citrix, ServiceNow and come from a busy Helpdesk More ❯

IT Support Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets is required for a multi-award winning Managed Service Provider based in the … ALL LEVELS OF IT EXPERIENCE CONSIDERED As a successful candidate you will need a solid foundation in 1st Line/2nd Line IT Technical Support, preferably covering Microsoft technologies within a Technical Help Desk environment. SALARY: up to £32,000 per annum (depending on experience) + Benefits (see … end of the test, so you can see how well you did. JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and More ❯

Job Title: Service Desk Support Analyst Location: York (Hybrid) Salary: £28,000 - £30,000 The Company A leading force in helping organisations across the UK embrace digital technologies to modernise how they work. Through cutting-edge infrastructure, cloud platforms, cybersecurity, data management, and collaboration tools, they … support businesses in achieving their digital transformation goals. With a recent internal promotion, there is now an exciting opportunity for a Support Analyst to join the growing Service Desk team. Role & Responsibilities In this position, you'll act as the first point of contact for … a key part in diagnosing problems, providing solutions, and escalating more advanced issues when necessary. Your ability to communicate clearly and deliver high-quality support will be essential to maintaining strong client relationships. Deliver front-line technical support through phone, email, and messaging platforms Diagnose and resolve common More ❯

Social network you want to login/join with: SaaS Software Support Service Desk Analyst, swansea col-narrow-left Client: Sadler Recruitment Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description … Job Role: SaaS Software Support Service Desk Analyst Location: Swansea, South Wales, or London Work Arrangement: Hybrid (Minimum one day per week in one of the listed offices, currently Tuesdays) Flexible to work rotating shifts (8am - 4pm, 10am - 6pm, or 2pm - 10pm) to cover EMEA and … non-UK hours. Why This Role Stands Out As a Service Desk Analyst, you will be at the forefront of customer success, providing essential technical support to business customers. This position offers a unique blend of technical challenge and customer interaction, ensuring no two days are More ❯

About Service Desk Analyst/1st Line Support Analyst - to £30,000 (DOE) Huddersfield, West Yorkshire Multi-million family-run business where core values are key to their staff. They have a great opportunity for an experienced Service Desk Analyst/1st … Line Support/Helpdesk Analyst with a minimum of 12 months experience, superb customer service skills, and excellent communication skills supporting both internal and external customers and infrastructure teams. Role Responsibilities As a Service Desk Analyst/1st Line Support/Helpdesk Analyst … have experience with Windows Server. Your responsibilities include resolving incidents, user queries, and faults via ticketing systems to SLA standards, escalating cases to relevant support teams when necessary. You should possess good problem-solving and diagnostic skills, experience troubleshooting hardware issues, and repairing laptops, desktops, and printers. The ability More ❯

IT Support Engineer/Service Desk Analyst/IT Technician Join to apply for the IT Support Engineer/Service Desk Analyst/IT Technician role at Aluminum Window Designs Ltd . We are seeking individuals with previous experience working on a … busy helpdesk resolving first line and/or second line IT technical support tickets for a multi award-winning Managed Service Provider based in the City of London. All levels of IT experience considered. The ideal candidate will have a solid foundation in 1st and 2nd Line IT … Technical Support, preferably with Microsoft technologies within a Technical Help Desk environment. SALARY: Up to £32,000 per annum + Bonus (up to £3,000 p.a.) + Benefits. LOCATION: Hybrid working; 3 days per week in the City of London (near Liverpool Street and Fenchurch Street Stations) and More ❯

Social network you want to login/join with: Service Desk Support Analyst – 5 days on site We are looking for an experienced and talentedService Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role … within the company so offers a great opportunity for someone to create a new career path for themselves. JOB PURPOSE: Responsibilities: Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required by the customers. Working in a … front of house position offering in person customer and technical services. Logging, investigating, resolving and/or managing incidents and service requests through to completion to a satisfactory customer resolution. Proactively manage communication for all Incident/Request statuses through to resolution. Provide user support and coaching for More ❯

across the UK embrace digital technologies to modernise how they work. Through cutting-edge infrastructure, cloud platforms, cybersecurity, data management, and collaboration tools, they support businesses in achieving their digital transformation goals. With a recent internal promotion, there is now an exciting opportunity for a Support Analyst to join the growing Service Desk team. Role & Responsibilities In this position, you'll act as the first point of contact for technical assistance, supporting users with a range of IT-related issues. You'll play a key part in diagnosing problems, providing solutions, and escalating more … advanced issues when necessary. Your ability to communicate clearly and deliver high-quality support will be essential to maintaining strong client relationships. Deliver front-line technical support through phone, email, and messaging platforms Diagnose and resolve common IT issues across hardware, software, and networking Keep clear, accurate records More ❯

EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Job Role: SaaS Software Support Service Desk Analyst Location: Swansea, South Wales, or London Work Arrangement: Hybrid (Minimum one day per week in one of the … work rotating shifts (8am - 4pm, 10am - 6pm, or 2pm - 10pm) to cover EMEA and non-UK hours. Why This Role Stands Out As a Service Desk Analyst, you will be at the forefront of customer success, providing essential technical support to business customers. This position offers … for its rapid deployment and robust security. Key Responsibilities Act as the primary point of contact for technical issues from corporate clients. Respond to support reports within SLA, providing expert technical solutions. Conduct advanced troubleshooting and log analysis. Maintain consistent communication with customers throughout the resolution process. Document case More ❯

experiment and be yourself. This is what #LifeAtBNYMellon is all about. We’re seeking a future team member for the role of ASSOCIATE, TECHNOLOGY SERVICE DESK/ON-SITE SUPPORT ANALYST II to join our TECHNOLOGY SERVICES GROUP (TSG) team. This role is located in MANCHESTER … HYBRID) . Overview The Technology Service Centre offers an opportunity to become part of a high performing team with a passion for technology, which is always seeking to improve, and where we have 'Respect for Our Customers Time.' We are aggressively using innovative techniques, exploring automation opportunities, and bridging … the support improvement efforts within our expanding technology environments. The Technology Service Centre – Service Desk Analyst is responsible for providing the first and second line of support specific to all aspects of desktop applications and technology-related support activities. The core goal is More ❯

experiment and be yourself. This is what #LifeAtBNYMellon is all about. We're seeking a future team member for the role of ASSOCIATE, TECHNOLOGY SERVICE DESK/ON-SITE SUPPORT ANALYST II to join our TECHNOLOGY SERVICES GROUP (TSG) team. This role is located in MANCHESTER … HYBRID) . Overview The Technology Service Centre offers an opportunity to become part of a high performing team with a passion for technology, always seeking to improve, and where we have 'Respect for Our Customers' Time.' Technology Service Centre's Service Desk Analyst is responsible … for providing the first and second line of support for all desktop applications and technology-related activities. The core goal is to provide Subject Matter Expertise for technical support to the Technology Services Group for all BNY Mellon Employees & Contractors, including a 24x7 support model. Responsibilities Provide More ❯

Technical Support Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS, and Exchange Server is required for a leading IT management solutions provider based … and 2 Days per Week from Home) JOB TYPE: Full-Time, Permanent Job Overview We have a fantastic new job opportunity for a Technical Support Engineer/IT Service Desk Analyst with solid experience in root cause analysis, data centre architecture, network and application management protocols … network administration, troubleshooting, Windows Server OS, SQL, IIS, and Exchange Server. In this role, you will manage support cases, troubleshoot issues, and host remote sessions. You will also maintain customer contact, meet SLA targets, and help clients understand system functionality, contributing to a team that values unity, integrity, and More ❯

This role is fully onsite and the right to work in the UK is required. The ideal candidate is an experienced Level 2 IT Service Desk Analyst with a track record of supporting users within mid-large sized international corporate firms. Alvarez & Marsal (A&M) is a … is known for its distinctive restructuring heritage, hands-on approach, and relentless focus on execution and results. Overview: The position of IT Field Services Support Specialist will be based in the London office and be part of the core Field Services team to support all UK and International … users by front-facing contact via walk-up desk, email, telephone, and/or remote tool for all technology-related problems. The IT Field Services Support Specialist will provide diagnosis, resolution, or escalation to other service desk team members, engineering, and/or applications development groups More ❯

nGeneration is seeking an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers. Your friendly and helpful demeanor is crucial as you diagnose and resolve their … IT issues or escalate them to our field service engineers, keeping the customer updated throughout. Working on a 3 days on, 3 days off shift pattern with 12-hour shifts, you will be responsible for completing detailed and accurate records after each call and logging incidents or service … customer portals. nGeneration is one of the UK’s leading independent IT suppliers to the Hospitality, Retail, and Leisure industries, specializing in bespoke IT service solutions. Our services range from consultancy to outlet support and maintenance for IT solutions both at the outlet and centrally. Where will you More ❯

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve … their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way. Working on a 8:00am to 5:30pm, Monday to Friday shift pattern, you’ll be responsible for completing detailed and accurate records after every call and logging any … incidents or service requests received on the phone, via email or through customer portals. nGeneration are one of the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support More ❯

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve … their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way. Working on a 8:00am to 5:30pm, Monday to Friday shift pattern, you'll be responsible for completing detailed and accurate records after every call and logging any … incidents or service requests received on the phone, via email or through customer portals. nGeneration are one of the UK's leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support More ❯

1st/2nd Line Technical Support Analyst Location: London Salary: Circa £45,000 Technology Stack: Microsoft tech stack - Windows, SharePoint, Citrix, Intune (Endpoint Manager), Access Management I am looking for an experienced 1st/2nd line technical support analyst to join my client who is a … leading London Market Insurer. This role will include: General support Setting up new starters/leavers Support of laptops and PCs Fixing technical issues for users Team fit is important for this role; we need someone who is willing to get stuck in and is happy to be More ❯

more. Base pay range Note: This is an onsite role 5 days per week with going Hybrid after probation pass. 1st Line 2nd Line Support Technical Skills: Strong knowledge of Microsoft systems: Active Directory, Exchange (Azure/On-Prem), Microsoft Office 365. Proficiency with SCCM, Intune, and McAfee. Familiarity … with Windows, iOS, and Android devices. Experience with hardware support for desktops, printers, and peripherals. Ability to troubleshoot and support Cisco VOIP (CUCM) and voice recording systems. Group Policy and PowerShell scripting experience. Communication and Training: Clear and concise written and verbal communication. Ability to provide basic training … to work closely with global IT teams. Capable of taking initiative in a small team environment. Experience: Minimum of 2 years of relevant deskside support experience (ideally in Financial Services). Regulatory Awareness: Knowledge of IT compliance and security best practices, particularly in a financial services environment. Seniority level More ❯