IT Service Desk Technician
- Hiring Organisation
- IMT Resourcing Solutions
- Location
- Gloucester, Gloucestershire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £32,000 - £36,000 per annum
Role: IT Service Desk Technician Location: Gloucester – Hybrid working Salary: £32,000–£36,000 Benefits: Pension, leave allowance, training & development, secure environment Our client, a large, complex organisation with a strong focus on technology-enabled services , is hiring an IT Service Desk Technician … supporting a wide user base and gaining exposure to a broad range of technologies, processes, and support scenarios. What you’ll do Manage incidents, service requests, and enquiries within agreed SLAs Provide first and second-line technical support following defined procedures Diagnose and resolve hardware and software issues, escalating ...