Manage users and devices in Active Directory (AD) or Azure Active Directory (Azure AD), including user accounts, groups, and group policy objects (GPOs). Utilize ticketing tools such as ServiceNow, EasyVista, or Jira for incident management and service request fulfillment. Configure and manage virtual machines using VMWare and Microsoft Windows Server/AD. Maintain Azure AD, Microsoft SQL Cluster, Veeam More ❯
identify potential issues, and implement corrective actions as needed. • Provide technical guidance and support to development teams. • Prepare and present project status reports to stakeholders. • Utilize tools such as ServiceNow, Confluence, and JIRA for project tracking and documentation. Your Profile: • Strong technical experience in Architecture, Design and Development. • Strong technical background with expertise in Java, Python, Typescript, AWS, React JS More ❯
Birmingham, West Midlands (County), United Kingdom
Syntax Consultancy Ltd
Experience with Docker containers and Amazon Linux 2023 AMI. Experience with system monitoring tools (e.g., Grafana, Alert Manager, Prometheus, and Node exporter). Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Desired Skills and Experience: Hands-on DevOps delivery experience working on Digital or Technology projects at a government organisations. Linux system administration experience, including building More ❯
area. Confident troubleshooting technical issues, with a willingness to learn new tools and systems. Basic knowledge of Microsoft 365, Active Directory, or IT infrastructure. Familiarity with IT ticketing systems; ServiceNow experience is an advantage. Strong interpersonal skills - able to explain technical problems in simple terms. Calm, patient, and professional under pressure, with strong time management. A proactive, problem-solving mindset More ❯
area. Confident troubleshooting technical issues, with a willingness to learn new tools and systems. Basic knowledge of Microsoft 365, Active Directory, or IT infrastructure. Familiarity with IT ticketing systems; ServiceNow experience is an advantage. Strong interpersonal skills - able to explain technical problems in simple terms. Calm, patient, and professional under pressure, with strong time management. A proactive, problem-solving mindset More ❯
management, onboarding and documentation across projects Requirements * Extensive experience in IT service delivery/operations within M&A environments * Strong grasp of ITIL practices and service management tools (e.g. ServiceNow) * Experience with complex IT integrations, carve-outs and cloud migrations * Excellent stakeholder and vendor management skills * PRINCE2 or equivalent project management expertise * Knowledge of enterprise IT environments (Azure/AWS More ❯
management, onboarding and documentation across projects Requirements * Extensive experience in IT service delivery/operations within M&A environments * Strong grasp of ITIL practices and service management tools (e.g. ServiceNow) * Experience with complex IT integrations, carve-outs and cloud migrations * Excellent stakeholder and vendor management skills * PRINCE2 or equivalent project management expertise * Knowledge of enterprise IT environments (Azure/AWS More ❯
expertise. Software/Systems Engineering using Agile methodologies, with the ability to tailor to a specific system engineering process and software development tools Use of SDLC tools. (Azure DevOps, ServiceNow, Microsoft Project Excel Visio Power BI). Imagine One offers a full package of benefits and competitive salary, excellent group medical, vision and dental programs. 401K savings plan; $4K annual More ❯
and knowledge of the 802.11 wireless internet standards Proficient in Jamf Pro, macOS, Active Directory, MySQL Certifications relating to Apple Mac Technician, Jamf Technician strongly encouraged Remedy ITSM/ServiceNow experience a plus Clearance/Citizenship: Secret Must be US Citizen Travel Requirements: This position will involve minimal travel Location: Fort Meade, MD Salary More ❯
multi-supplier environment. Strong understanding of ITIL processes and their architectural implications. Proven ability to define and govern architectural standards across complex service ecosystems. Experience with ITSM platforms (e.g., ServiceNow, BMC Remedy) and integration frameworks. Familiarity with CMDB design, data modelling, and service mapping. Demonstrable ability to understand complex technical processes/challenges and create pragmatic solutions is critical to More ❯
to 13 years. Preferred Qualifications: VoIP Telephone Installation experience. Related work experience in a technical help desk position and IT hardware and cabling installation. IAT III certification. Experience with ServiceNow ITSM & ITOM. ITIL v4 Foundation, or higher, certification. More ❯
Corsham, Wiltshire, England, United Kingdom Hybrid / WFH Options
Computer Futures
Proven experience leading test teams in complex environments Strong background in integration, E2E, and API testing Expertise in test strategy, planning, estimation, and governance Familiarity with ITSM, ITIL, and ServiceNow Experience with defect management, risk analysis , and client-side assurance Bonus: Exposure to test automation frameworks and DevOps practices Your Responsibilities: Own and deliver the Test Strategy and governance model More ❯
in ERP implementation and support across various regions and compliance landscapes. Excellent communication skills, capable of engaging both technical and non-technical audiences. Experience with IT ticketing platforms (e.g., ServiceNow, Jira) and a practical understanding of service desk environments. Strong business Modelling Knowledge/experience Manage & document end to end business processes to support business efficiencies Applications & Systems Analyst Benefits More ❯
project teams within assigned unit develop, plan, and manage project tasks • Participate in the preparation of materials and oral presentations for customers and management • Respond promptly to incidents in ServiceNow • Will be assigned responsibility for advanced technical issues in the environment for problem resolution • Diagnose and repair system problems working closely with vendor support for all servers, software and other More ❯
eligible for a Public Trust clearance. Key Responsibilities: PowerShell Scripting: Maintain, troubleshoot and develop complex scripts used for automation and orchestration with business systems for provisioning\deprovisioning, AD and ServiceNow item configuration as well as One Identity/Quest Active Roles group and user administration. Collaboration with Modernization Team: Provide technical expertise in modernization initiatives and work closely with other More ❯
Engineer) with a minimum of 1years' experience working in the areas described below. Successful candidates must have SECRET security clearance and have experience using a ticketing system (Remedy/ServiceNow). Our customer prefers candidates who demonstrate excellent verbal and written communication skills and the ability to manage Microsoft Active Directory to include implementation of GPOs to support the implementation More ❯
Problem-solving mindset and attention to detail. Experience: 1+ years of experience in an IT support role (internship or service desk preferred). Experience using ticketing systems (e.g., Zendesk, ServiceNow, or ConnectWise) is a plus. Certifications: CompTIA A+, ITIL Foundation, or other relevant IT certifications (preferred but not required). COMPENSATION & BENEFITS Fully remote work from home position. Competitive opportunities More ❯
Apache -Demonstrated experience managing the installation and maintenance of IT infrastructure -Hardware experience with Dell systems is a plus - Experience working in an environment with rapidly changing job priorities -ServiceNow ITSM Ticket Management experience Job Description TEKsystems seeks a Systems Administrator (Windows) to provide customer support and technical assistance to users supporting a Research, Development, Test and Evaluation Program in More ❯
items in enterprise provided tools. • Coordinate and complete activities for each development sprint (2-3 weeks), ensuring regular demonstrations and feedback sessions. • Capture, validate, and manage requirements for SharePoint, ServiceNow, Salesforce, and custom applications. • Serve as SharePoint Designer and develop solutions on low-code/no-code platforms. • Implement usability and accessibility standards, user research, and user-centered design principles More ❯
Willingness to travel as needed. • BA/BS and 4 years of experiences, or a combination of education and work experience equivalent to 8 years. Preferred Qualifications: Experience with ServiceNow ITSM & ITBM. Physical Requirements: • Must be able to remain in a stationary position 50%. • Must be able to move/traverse within and between buildings and offices. • Must be More ❯
hardware and software updates • Understand architectural frameworks such as TOGAF • Virtualization compute environment certification, i.e. VMware Certified Associate for Data Center Virtualization (VCA-DCV) • Familiarity with ticketing systems (Service+, ServiceNow, Remedy, etc) Disruptive Solutions is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all More ❯
and ensuring operational excellence through collaboration with internal teams, strategic partners, and outsourced service providers. The Service Delivery Manager will work closely with stakeholders across the organisation, including the ServiceNow platform team, Technology Operations function leads, and ITSM practice owners, to define and implement strategies and best practices for Configuration Management. This includes the growth and management of the CMDB More ❯
ownership and uses initiative. An industry recognised business analysis professional qualification would be an advantage. Any knowledge of the renewable energy sector would be an advantage. Any knowledge of ServiceNow Strategic Portfolio Management (SPM) and Azure DevOps is a plus Why you'll want to work for us Our company is a place where you can be yourself and grow More ❯
Apache -Demonstrated experience managing the installation and maintenance of IT infrastructure -Hardware experience with Dell systems is a plus - Experience working in an environment with rapidly changing job priorities -ServiceNow ITSM Ticket Management experience Drug Test Required false Workplace Type On-site Experience Level Intermediate Level Tier 2 windows workstation admin Although Dahlgren is on the Northeast tip of Virginia More ❯
Customer-first communication - you adapt your style based on who you're helping Comfortable with prioritising issues based on their impact and urgency. Proficiency with ITSM tools like Jira, ServiceNow or Halo Comfortable supporting both Mac and Windows users Familiaritywith ITIL-aligned practices (Incident, Change, Problem) Understands what good customer service looks like. Displays empathy and understanding in every interaction More ❯