26 to 50 of 673 DemandTrendPermanent ServiceNow Jobs

products (including M365), and common web browsers. Experience with patch management software. Demonstrated experience in installing, upgrading, and removing software applications. Experience using a service management software (such as ServiceNow) to manage incidents and service requests through their lifecycle. Ability to quickly learn new technologies related to operating systems, office productivity suites, and client-specific software. Advanced experience with Active More ❯

offices when required. Key Experience We're Looking For: Solid experience in a technical operations, IT service delivery, or service desk leadership role. Good knowledge of ITSM platforms (e.g. ServiceNow, Freshservice, Jira, ManageEngine). Familiar with core Microsoft technologies - including Office 365, Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident More ❯

certification (e.g., Scaled Agile Framework (SAFe) Agilist or Scrum Master) • Experience with Agile methodologies and backlog management • Experience with Agile collaboration and development tools (e.g., Azure DevOps, Jira, Confluence, ServiceNow) • Experience supporting large-scale DoD software acquisition programs • Proven ability to lead cross-functional teams and align technical delivery with acquisition and program goals • Proven ability to work independently, manage More ❯

knowledge bases. Knowledge of Identity Management (G-Suite, Azure AD, Okta). Familiarity with Cloud Environments (Azure, AWS) and POS systems (Square, NCR). Experience with Incident Management Platforms (ServiceNow, Zendesk, Freshservice). Knowledge of core networking (TCP/IP, VPN, SDWAN). Experience with project management tools (JIRA, Asana). Familiarity with software engineering tools (Github, Postman, Visual Studio More ❯

as Azure AD, Conditional Access, Intune, and Microsoft Defender. Write and maintain technical documentation (SOPs, change records) and automate routine tasks using scripting (PowerShell, Python, Bash). Respond to ServiceNow tickets, conduct health checks, and support upgrades or migrations. Collaborate with engineering, operations, and compliance teams to enhance security posture. Qualifications Education and experience: Bachelor's degree in Cybersecurity, IT More ❯

and interpersonal skills experience. • Minimum 3 years of experience as a Digital Workplace Architect with deep expertise in one or more of the following: • Modern Service Desk • Conversational AI • ServiceNow • Workplace Automation • Modern Field Services • Minimum 3 years of experience with Modern Endpoint Engineering (SCCM, Intune), Unified Communication and Collaborations, M365 (Teams, SharePoint, Email, Endpoint security), Azure Virtual Desktop, RPA. More ❯

Scrum methodologies Strong skills with MS Office tools (Excel, Word, Project, Visio) and SharePoint Excellent verbal and written communication skills These Qualifications Would Be Nice To Have: Experience with ServiceNow Experience with cloud platforms (AWS, Azure, GCP) Knowledge of DevOps practices and tools Familiarity with database administration Acts independently to expose and resolve problems Clearance Applicants selected will be subject More ❯

stakeholder management and excellent communication skills Solid experience with Git or equivalent source control systems Hands-on experience with AWS or other cloud platforms Familiarity with ITSM tooling (e.g. ServiceNow, Jira Service Management) Proactive mindset with a drive for continuous improvement Excellent problem-solving and troubleshooting abilities Strong understanding of IT systems and keen technical interest Nice-to-haves While More ❯

stakeholder management and excellent communication skills Solid experience with Git or equivalent source control systems Hands-on experience with AWS or other cloud platforms Familiarity with ITSM tooling (e.g. ServiceNow, Jira Service Management) Proactive mindset with a drive for continuous improvement Excellent problem-solving and troubleshooting abilities Strong understanding of IT systems and keen technical interest Nice-to-haves While More ❯

start to finish. Excellent written and verbal communication skills, with an ability to explain technical concepts to non-technical users. Experience using professional ticketing systems (e.g., SolarWinds, ConnectWise, Autotask, ServiceNow, Jira). Security Clearance is required for this role. You must have existing clearance, or the ability to obtain clearance. There are many roads leading up to being a Technical More ❯

/Shell scripting and knowledge of Microsoft PowerShell. Knowledge and experience of full stack application servers and development with Email, Web, Database (see Preferred Qualifications below). Knowledge of ServiceNow orchestration, automation, integrations, workflows, backend database and API's. Preferred Qualifications: Experience with DevOps build tools such as Jenkins, Puppet, Chef, Spinnaker, and Ansible and experience with Git version control More ❯

Mindbank is seeking a Marketplace Data Analyst to support a federal health IT initiative focused on large-scale data analytics and reporting for the Federally Facilitated Marketplace (FFM). You will analyze complex datasets across multiple platforms, identify key patterns More ❯

Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to identify trends and More ❯

Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to identify trends and More ❯

system alerts. Requirements: Skills/Requirements: Proven experience in a desktop support or engineering role within a regulated enterprise environment. Familiarity with ITIL practices and service management tools (e.g., ServiceNow, Jira Service Management). Strong knowledge of Windows OS, Microsoft 365, and endpoint management tools Familiarity with security best practices and vulnerability remediation. Excellent troubleshooting, communication, and customer service skills. More ❯

the Service Lifecycle. Strong incident and problem management skills. Passion for Service Excellence with a customer-focused approach. Proficiency in configuring and administering ITSM tools like Jira Service Management, ServiceNow, ZenDesk, or similar. Excellent communication skills for technical and non-technical audiences. Project and Business Change Management experience. Preferred experience: Current ITSM certifications such as ITIL or VERISM. Technical understanding More ❯

web development platforms. Experience in developing using the following scripting languages: Python, PHP, Java, Bash, HTML, CSS, JavaScript, and jQuery Experience with 508 compliance Knowledge of Agile methodologies utilizing ServiceNow Develops and implements innovative products, processes, standards or operational plans achieved through research and integration of best practices that will have impact on the achievement of functional results of a More ❯

solve problems. Self-directed with initiative, capable of solving practical problems with limited supervision. Comfortable providing telephone-based customer support. Desirable: Familiarity with ITIL principles and experience with the ServiceNow ticketing system. Knowledge of Microsoft 365 and Windows 11. Previous experience on an IT service desk. Attributes: Adaptable and can manage multiple demands without losing focus. Take personal responsibility for More ❯

teams (Infrastructure, Service Desk, etc.) to ensure end-to-end service delivery. Monitor application performance and user feedback to identify improvements. Maintain accurate records in the ITSM tool (e.g., ServiceNow). Here are the key skills and experience relevant to this role: Previous experience in a similar Application Support role (ideally within an MSP or multi-customer environment). Experience More ❯

laptop builds and hardware diagnostics Experience supporting networked printers, scanners, and multi-function devices, including basic fault finding and liaising with suppliers Experience using IT service management tools, ideally ServiceNow, for logging, tracking, and resolving support tickets in line with SLAs Security awareness: Understanding of cybersecurity best practices, such as MFA, phishing prevention, and endpoint security Ability to create and More ❯

/experience would be helpful to have: Bachelor's degree in Computer Science, Computer Engineering, or related field Experience with BigFix for Apache Experience with Nutanix HCI Experience using ServiceNow ITIL managed processes Travel/Shift Work: This position requires the ability to travel 20% of the time. Also, potential to have a sliding shift start/stop times to More ❯

support or EUC technician roles. Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking. Experience with remote support tools and ticketing systems (e.g., TeamViewer, ServiceNow). Familiarity with mobile device management (MDM) platforms (e.g. InTune, Entra, AAD) Excellent communication and customer service skills. Experience in a corporate/enterprise environment. Ability to work independently and More ❯

Queue Management and Triage aligned to agreed KPI's. You'll be someone with: Essential: Customer Service Experience via phone call and emails Proven Experience of Incident Management Systems (ServiceNow) Considerable experience in a 1st Line level IT support role Excellent communication skills, both written and verbal. A high level of task ownership towards completion, with the ability to prioritise More ❯

lead the implementation of cutting edge Generative AI and Agentic AI capabilities using Microsoft Copilot to empower users with intelligent automation and integrate with other platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation of Microsoft Power Platform to design low-code/no-code solutions that streamline workflows and lead on the deployment of More ❯

application software, including Office 365. Experience in troubleshooting and supporting specialist systems. Experience in Asset and Configuration Management. Previous experience in an ITIL environment and using ITIL tools (e.g., ServiceNow). Clear communication skills, excellent customer service, relationship-building, problem-solving, and the ability to work independently and as part of a team under tight deadlines, including during public health More ❯