IT Service Management Analyst
- Hiring Organisation
- MORGAN PHILIPS UK LIMITED
- Location
- City of London, London, United Kingdom
- Employment Type
- Permanent
- Salary
- £70,000
that technical estate, working with the IT Service Management team to run the Change Management process, support the new implementation of ServiceNow activities and be instrumental to the identification and ownership of ITSM improvements. Additionally, the ITSM Analyst will support activities required to enable the IT Service Management Team … ITSM team. Academic and Professional Qualifications Required: ITIL certified or demonstrable experience operating within an ITIL-based environment Hands-on experience with ServiceNow (Change Management essential; CMDB and workflow configuration desirable) Strong working knowledge of ITSM and DevOps technologies, supported by appropriate certifications where applicable Familiarity with industry-standard Service ...