efficiently. • Manage change requests and work closely with the IT department. • Plan and manage User Acceptance Testing (UAT). • Maintain up-to-date process maps and user guides. • Oversee ServiceNow tickets and ensure issues are resolved promptly. What We're Looking For: • Strong understanding of databases and web platforms • Familiarity with project governance and project-based work • Excellent organisational and More ❯
efficiently. • Manage change requests and work closely with the IT department. • Plan and manage User Acceptance Testing (UAT). • Maintain up-to-date process maps and user guides. • Oversee ServiceNow tickets and ensure issues are resolved promptly. What We're Looking For: • Strong understanding of databases and web platforms • Familiarity with project governance and project-based work • Excellent organisational and More ❯
of SAP roles, critical objects, and tables. Excellent stakeholder engagement and business analysis skills. Nice-to-Have Skills: Experience in pharmaceutical and/or financial systems environments. Familiarity with ServiceNow, SAP Solution Manager, ALM. Prior involvement in S/4HANA finance transformation programmes. More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Robert Walters
effectively, offering advice and support where needed. Serve as a subject matter expert across various systems, including Dynamics 365, and Web Applications, providing support and guidance to colleagues. Oversee ServiceNow tickets, triaging system faults and working with IT to prioritise and resolve issues. Manage the request for change process, logging requirements, and collaborating with the IT Department. Support system and More ❯
qualifications including expertise in MPLS, BGP, OSPF, and LAMBDA, with specialization in LAN/MAN/WAN/Optical networks. Experience utilizing common ticket systems such as Remedy and ServiceNow, as well as common network management tools like HPOV, HPNA, Solarwinds, MNS, and Netcool. Hands-on experience with troubleshooting and fault isolation of IT business systems. Strong understanding of the More ❯
Oversee user access to key platforms. Oversee the distribution of end of day statements and reports, including successful production and distribution to clients, vendors, regulators, etc. Manage the firm ServiceNow implementation, including maintaining and developing new business workflows. The role will be based from our clients London office 4 days a week, and one from home. The Successful Applicant We More ❯
connectivity, and lap connectivity Support customer during meetings, including video teleconferencing, video display of laptops and/or room computer presentations, WebEx setup Log all transactions with customers in ServiceNow Troubleshoot and resolve AV issues The ideal candidate will possess the following: 5+ years of AV experience TS/SCI clearance Anistar PAYS YOU for referrals If you know any More ❯
data transformation project - the aim is to transition the business from its current landscape of bespoke, custom-built systems to more modern, streamlined solutions - such as the implementation of ServiceNow and a new Snowflake data warehouse. Due to the technical nature of the role, we're looking for a Business Analyst with a strong understanding of data structures and data More ❯
operational handover from project to BAU via ticketing systems Must-Have Skills: CCNP-level networking knowledge Strong BGP understanding and real-world usage Experience using a ticketing system (e.g. ServiceNow) Firewall exposure (Cisco Firepower/FTD/FMC preferred) Proactive, organised, able to take initiative and manage tasks independently Desirable Skills: SD-WAN experience (Aruba EdgeConnect/SilverPeak) Experience with More ❯
recruitment background with proven experience of at least a year in winning new clients and working on roles end to end. Ideally you will have NetSuite, Workday, Salesforce, ServiceNow or MS Dynamics recruitment experience but all other professional or technical recruitment markets will be considered as they can cross train on market as needed. 360 Business Development experience Strong worth More ❯
professional response Collaborating across departments, you will coordinate the shipment of equipment using Microsoft Excel, tracking shipments, addresses, and costs to ensure everything aligns smoothly for our customers Using ServiceNow, you will manage timesheets and track task completion times, providing valuable insights to our management team In addition, you will use Outlook to organise appointments and meetings for our stakeholders More ❯
talented individual with experience of Procurement implementations and detailed working knowledge of Source to Pay software including one or more of the following; Coupa, Ivalua, Oracle, GEP, ZIP, ORO, ServiceNow and SAP Ariba. While predominantly focusing on ensuring successful delivery of our programmes you will play an important role in several key areas, including: Procurement Solution Architectures – driving business strategy More ❯
talented individual with experience of Procurement implementations and detailed working knowledge of Source to Pay software including one or more of the following; Coupa, Ivalua, Oracle, GEP, ZIP, ORO, ServiceNow and SAP Ariba. While predominantly focusing on ensuring successful delivery of our programmes you will play an important role in several key areas, including: Procurement Solution Architectures – driving business strategy More ❯
revenue, and its customer base has grown nearly 4X across 40+ industries. Notable customers include Allbirds, Canva, and Notion, and the company has partnerships with such industry giants as ServiceNow, AWS, and Okta. Kandji was also named to Forbes' Next Billion Dollar Startup List 2023 and recognized as a top venture-backed startup with the potential to reach unicorn status. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Oliver James
ServiceNow Technical Architect Location: UK - Hybrid (occasional travel) Salary: Up to £110,000 Our client, a leading UK technology provider, is seeking a ServiceNow Architect to lead the design, governance, and ongoing development of their platform. This is a player-manager role, combining hands-on technical delivery with leadership of a small internal team. You'll shape the ServiceNow roadmap … and work closely with stakeholders to deliver scalable, automated, customer-focused solutions. Key Responsibilities: Define platform architecture and strategy aligned to business goals Lead design, configuration, and customisation of ServiceNow modules Oversee governance, technical standards, and upgrade strategy Manage and mentor a small team of developers and administrators Act as the technical point of contact for internal and external stakeholders … What We're Looking For: Strong expertise in ServiceNow across ITSM, ITOM, and CSM, plus knowledge of other modules Certified System Administrator (CSA) and Certified Implementation Specialist (ITSM, ITOM) Proven leadership and stakeholder engagement skills MSP or IT Services background preferred Benefits: Hybrid working Funded ServiceNow certifications Private healthcare and dental care Generous holiday allowance Contributory pension Annual trip to More ❯
Will Include: This person will be a primary point of contact and responsible for providing Patch/Software Test Engineering management and support. Use knowledge of MS Office Suite, ServiceNow, and tools specifically used to support the deployment of these devices is desired. For example, familiarity with ServiceNow will aid in deploying the hardware devices, ticket processing, and updating the More ❯
Desktop Support Analyst/2nd Line Support Engineer - ServiceNow, Ticket Management, AD/GP, O365, MS Teams, MS Azure, InTune/SCCM, ITIL, IT Customer Service (Internal User Base), VIP Support. Permanent, London/Hybrid, c.£50k - £55k+Bonus +Benefits Global Law Firm seeks Desktop Support Analyst/2nd Line Support Engineer to support users in the UK office. You will … SCCM and InTune Autopilot as well as other project work. Working within an SLA driven ITIL environment you will be responsible for managing 2nd line escalated tickets within the ServiceNow ticketing system and liaising with infrastructure engineers or 3rd party service providers (business application related etc), overseeing fixes within ITIL methodology i.e. employing Service mgmt., Incident mgmt., Problem mgmt. and … Engineer/IT Support Analyst who has gained experience working on an SLA driven service desk within an ITIL framework. You will be experienced in managing escalated tickets in ServiceNow (or similar IT Ticketing systems), be confident in your ability to speak with internal users in person and over the phone. VIP support will form a major part of this More ❯
platforms ( iOS/Android ). Troubleshoot hardware/software issues and support end-user productivity tools ( Office 365, Outlook, Teams ). Service Management Log, manage, and resolve incidents using ServiceNow , following ITIL best practices. Prioritize and escalate issues effectively, ensuring SLA compliance and customer satisfaction. Collaboration & Projects Work alongside infrastructure, applications, and cybersecurity teams to resolve issues and deploy new … e.g., GDPR ). Active Directory user management and group policies experience. Service Excellence Comfortable working in a fast-paced, ticket-based environment with multiple priorities. Experience in ITSM platforms (ServiceNow or similar) and exposure to incident/problem/change management. Qualifications ITIL Foundation certification (required). CompTIA A+ or equivalent technical qualification. More ❯
environments • Proficiency with MS Office Suite (Excel, Outlook, PowerPoint, Project, Word), SharePoint, and Teams • Proficiency with Agile tools such as Atlassian Suite (e.g., Jira, Confluence), Microsoft Azure DevOps, and ServiceNow • Must possess and maintain a Secret Security Clearance Desired Qualifications • Proficient in project management and Agile task management tools, such as, but not limited to the Atlassian Suite of products … Microsoft Azure DevOps, Rational Team Concert, Rally, and ServiceNow • Experience supporting U.S. Army programs, with a strong understanding of Army organizational structures, program management processes, and acquisition lifecycle frameworks, including familiarity with Army-specific systems, protocols, and reporting requirements • Familiarity with reporting and visualization tools like Power BI, Tableau, or advanced Excel • Extensive experience in DoD acquisition planning and execution More ❯
integration skills to ensure successful delivery of complex, high-visibility solutions. Key Responsibilities • Support day-to-day operational and project integration activities. • Capture, validate, and manage requirements for SharePoint, ServiceNow, Salesforce, and custom applications. • Serve as SharePoint Designer, developing enhancements and implementing low code/no-code solutions. • Coordinate technical resources to deliver integrated, stable, and optimized systems. • Support the … on actual vs. planned performance. • Support data calls and special reporting requirements. Mandatory Skills & Experience • Proven experience integrating enterprise-level IT solutions in Agile environments. • Proficiency with SharePoint design, ServiceNow/Salesforce, and low-code/no-code platforms. • Technical knowledge of JavaScript, HTML, CSS, JSON, YAML, XML, SQL, Python, and modern frameworks (Angular, Bootstrap, NodeJS). • Experience with AWS More ❯
of the wider Service Desk team based in Leeds. Deliver outstanding customer service and technical assistance. Train and mentor junior IT staff on technical support and best practices. Utilise ServiceNow to analyse impact of the Support service, processes and procedures, taking ownership of any critical issues or complaints and providing operational support to the Service Desk analysts. Identify and address … depth knowledge of Windows 11 OS. Excellent knowledge and troubleshooting experience with all components of Microsoft365. Knowledge of Azure Virtual Desktop (AVD) technologies and experience supporting. Previous use of ServiceNow for incident management Knowledge of Smartphone technology (Samsung/iPhone), especially with regards to Mobile Application Manager and Microsoft Authenticator. Experience with Mobile Device Management (MDM) solutions for Apple devices More ❯
Job Summary As a ServiceNow Developer, you will be responsible for operating, maintaining, and administering existing network and systems architectures. This includes managing hardware, software, physical cabling, and IP address management. You will also handle the virtualization environment, servers, authentication services and policies, DNS, DHCP, and certificate services. Key Responsibilities • Operation and Maintenance: Oversee release management, upgrades, patches, change packages … technical advice on implementation and architecture design. • Threat Detection: Assist in threat detection activities across teams. • Documentation and Performance Tuning: Maintain system documentation and tune system performance. Required Qualifications: • ServiceNow Certified Developer or Admin • A total of 8 years of applicable experience, which can be a combination of degree and work history • Recent experience in a data-centric operations environment More ❯
James Scott LLC is seeking a ServiceNow (SNOW) Software Developer to support one of its high priority clients within the Meade and Annapolis Junction area. • SNOW SW Developer will research, design, develop, and/or modify enterprise-wide systems and/or applications software • Deploy advanced knowledge to all phases of the software development lifecycle • Apply advanced knowledge to software … experience 10+ years' experience will substitute for no degree • TS/SCI with Poly • Good communication Skills • Creative Problem Solving • Javascript • Software Development Desired Skills. • Experience or familiarity with ServiceNow CAM, RMF, GRC, and/or SecOps modules • Understanding of the NIST SP 800-53 • Risk Management Framework (RMF) • SNOW Developer experience More ❯
Prism is Looking for an Operating Systems (OS) Administrator Windows to support a Government Enterprise IT program. The ideal candidate will provide Windows OS Subject Matter Expertise and be responsible for administration, maintenance, and sustainment for the SIPR solution on More ❯
At Laing O'Rourke, we design and deliver world-classengineering and construction projects - but behind every project is a powerful, secure, and innovative IT infrastructure. That's where you come in. We're looking for a 3rd Line Infrastructure Operations More ❯