476 to 500 of 669 DemandTrendPermanent ServiceNow Jobs

ServiceNow Technical Architect Remote-first, with flexibility to travel to UK client sites as needed £80,000 - £95,000 + 5% bonus + benefits We're hiring a ServiceNow Technical Architect to support complex public sector programmes within digital transformation consultancy. The role involves shaping technical solutions, leading delivery, and mentoring developers. This is more than just project oversight - you … ll be hands-on in design, architecture, and client engagement, working across ITOM, ITAM and IRM. What you'll be doing Leading the technical design and delivery of ServiceNow solutions, particularly integrations and platform architecture Reviewing developer output and mentoring junior and mid-level engineers Working directly with clients to understand business requirement and design solutions that fit both on … prem and cloud ServiceNow environments Participating in governance, steering boards, and technical decision-making Supporting internal capability growth - whether through practice development, roadmaps, or pre-sales Drawing on in-house architect training and knowledge-sharing programmes What we're looking for Strong development background in ServiceNow, with hands-on delivery experience At least 2 years of experience working in a More ❯

as needed, ensuring little disruption to users Gathering requirements, designing and implementing and improving processes and workflows within web applications and business process management systems such as Appian, BPM, ServiceNow Configuration management and release management, User interface design, configuration, and management Experience with Directory Services such as Lightweight Directory Access Protocol (LDAP) Experience with the system lifecycle management process and … AWS), MS Azure and other DoD/Army-approved Cloud hosting environments DoD IAT Level II Certification Familiarity/Experience with: Splunk Security Information and Event Management (SIEM) tool ServiceNow Platform Adobe Experience Manager Desired Certifications: ServiceNow Certifications, ITIL Foundations, COMPTIA Certifications, PMP, DoD IAT Level II Certification Please submit your resume with salary requirement to Principals only: NO 3rd More ❯

Conops, ssp, FIPS199, Incident Response, COOP). 3 Active Secret clearance and IAM Level II certification. CISSP or CASP+ preferred 4. Any experience doing RMF/ATO work for ServiceNow or another similar enterprise application Job Description The Digital Modernization Sector has a career opportunity for an Information Assurance Systems Engineer supporting the Global Solutions Management - Operations II (GSM-O … Experience with operating IT security tools, such as ACAS, HBSS, DISA STIGs • Prior experience working Cybersecurity in accordance with US Government (USG), Department of Defense (DOD) • Experience with the ServiceNow application. Preferred Qualifications • ServiceNow Platforms modules: Discovery, Event Management, Scripting, Service Mapping, Business Rules, Script Includes, Custom applications, Orchestration, Workflows, Service Catalog. • Strong knowledge of server & network infrastructure and the … related configuration items used by ServiceNow platform. • Experience or familiarity with Agile development and testing methodology. • Experience with DISA and DoD Networks. • Experience with cloud-based AWS services. • Experience with cloud-based - specifically AWS - enterprise implementations. • Experience with DevOps/DevSecOps, Configuration as Code, Infrastructure as Code, and CI/CD implementation. • Understanding of network routing devices and network device More ❯

onsite, Huntsville, AL SALARY RANGE: $140,000 range annually. Benefits available ALTA IT Services has a contract-to-hire opening for a COTS specialist with expertise in SAP and ServiceNow solutions to join a contract with a federal government client in Huntsville, AL. We are seeking a highly skilled and detail-oriented Commercial Off-The-Shelf (COTS) Specialist with specific … expertise in SAP and ServiceNow solutions to join our team. The COTS Specialist will be responsible for evaluating, implementing, and managing COTS software solutions to meet organizational needs. The ideal candidate will have a strong understanding of software applications, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams. This is a hybrid position with … Public Trust clearance. RESPONSIBILITIES • Assess organizational needs and identify appropriate COTS software solutions. • Conduct market research to identify potential COTS vendors and products, with a focus on SAP and ServiceNow solutions. • Conduct market research to identify potential COTS vendors and products. • Evaluate software based on functionality, cost, scalability, and compatibility with existing systems. • Develop implementation plans for selected COTS solutions. More ❯

end users. • Each candidate should be familiar with conducting non-disruptive desk-side support to deploy Windows 10 and 11 configured hardware devices. • Use knowledge of MS Office Suite, ServiceNow, and tools specifically used to support the deployment of these devices is desired. For example, familiarity with ServiceNow will aid in deploying the hardware devices, ticket processing, and updating the … some dispatched by the Customer Support Center) concerning technical support issues on a variety of hardware and software problems specific to technology. • Document all resolutions in the ITSM Tool (ServiceNow) and meets all standards for Time to resolve as dictated by Management for Performance. • Escalate to or consult with lead or manager when solution is unclear. • Perform configuration and deployment … to support teams. Troubleshoot and provide remediation results to leadership as needed. • Excellent customer communication skills. • Ensuring workstations are compliant with all security patches and requirements. • Experience using the ServiceNow ITSM ticketing systems and providing deskside support for any user where a ticket has been dispatched from the Service Desk. • Break/Fix support for end-user computer devices. • Must More ❯

processes to ensure quality of services and prompt resolution. Ensure your assigned tickets stay within the program's SLO commitments. Open and close tickets in Service Now. Ensure all ServiceNow tickets are properly documented. Create or coordinate the development of Knowledge Base Articles (KBA) Troubleshoot complex problems and able to derive root causes and apply correct fixes or workarounds. Basic … of experience with End User Support operations (Helpdesk, Service Desk, End User Support). Must currently possess an active Top Secret clearance OR DHS Full-BI Solid experience with ServiceNow Proficient with Microsoft Windows 10 and 11 servers Knowledge of hardware troubleshooting techniques Experience with Remote Desktop Protocol (RDP) Solid MS Office Suite skills including Excel, Word, and PowerPoint Excellent More ❯

applications Troubleshoot technical issues via phone, email, in-person, and remote tools Build, configure, and maintain desktops, laptops, mobile devices, and peripherals Accurately log, prioritise, and manage tickets through ServiceNow (or similar) Assist with the onboarding and offboarding process for users Maintain documentation and contribute to process improvements Support project rollouts and system upgrades when required What You'll Need … technical knowledge of Microsoft 365, Windows OS, Active Directory, and remote support tools Previous exposure to IT within a legal or professional services environment is highly desirable Experience with ServiceNow or comparable ticketing systems Relevant IT certifications (e.g. CompTIA A+, ITIL, Microsoft) are a bonus A proactive, approachable attitude and a genuine passion for tech support If you're looking More ❯

Provide Tier II technical support for hardware, software, network connectivity, and user access issues • Resolve escalated trouble tickets from Tier I support and document resolutions using ticketing systems (e.g., ServiceNow, Remedy) • Perform system diagnostics, basic scripting, patching, and software installations • Support Active Directory tasks such as account creation, group policy troubleshooting, and permissions • Assist in workstation imaging, hardware refresh, and … certifications (Security+ preferred for DoD 8570 compliance) • Experience supporting users in a federal law enforcement or intelligence community setting • Familiarity with FBI IT systems or DOJ environments • Knowledge of ServiceNow, SCCM, or similar enterprise tool More ❯

search, analyze, and visualize data. The role includes troubleshooting and performing Splunk application development following a Scrum Agile approach. The role also includes integrating Splunk with other applications (e.g., ServiceNow) Responsibilities: • Design, implement, and maintain Splunk solutions for IT service intelligence, operational insight, security, and business intelligence • Manage security updates, patch server vulnerabilities, and maintain a secure network environment • Maintain … IT Service Intelligence (ITSI) o Splunk Certified Administrator (SCA) o Splunk Certified Power User (SCPU) o Splunk Certified Architect (SCA) o Splunk Certified for Splunk Cloud (SCSC) Desired Qualifications: • ServiceNow Certified System Administrator (SCSA) • AWS Certification • ITIL v4 Certification • Strong understanding of IT operations, security, and business intelligence • Good team player with a strong willingness to help others • Experience scripting More ❯

the initial point of contact for IT support via phone, email, and ticketing system. • Log, track, and manage incidents and requests using an enterprise-level ticketing system (e.g., Jira, ServiceNow, Zendesk). • Provide first-level troubleshooting and support for hardware, software, network, and application issues. • Escalate unresolved issues to Tier Two or Tier Three support following established procedures. • Ensure all … 1+ years of experience in a help desk or IT support role. • Strong interpersonal and communication skills, both written and verbal. • Proficient with common ticketing systems such as Jira, ServiceNow, Remedy, or Zendesk. • Working knowledge of Windows 10/11/Server 2016+ and/or Unix based operating systems (e.g., RHEL, Ubuntu) • Microsoft Office Suite (e.g., Word, Excel, and More ❯

user access issues • Communicate clearly and professionally with end users, technical teams, and management and resolve technical problems • Maintain detailed records of support interactions using ticketing systems (e.g., Jira, ServiceNow, Remedy etc.) • Work collaboratively with Tier 3 or infrastructure teams for complex issues or project support • Follow established security protocols and procedure when handling sensitive data • 5% Travel Qualifications: • Working … priorities. • Ability to diagnose server/workstation or network alerts, events or issues. • Strong interpersonal and communication skills, both written and verbal. • Experience with common ticketing systems such as ServiceNow, Remedy, or Zendesk. • Experience with Window OS, Linux, Office 365 and basic networking concepts • Ability to work independently and in a team-oriented environment. • Ability to work in a fast More ❯

We at Qualient looking for Operational Technology Analyst Based in Manchester or Liverpool, UK which is Hybrid. Experience: A minimum of 10 years of experience and not more than 18yrs in IT and OT operations, with a strong track record More ❯

Investment Banking - Infrastructure Application Support - Linux/Unix/AWS/IBM WebSphere/ServiceNow What you will be doing: Provide 2nd line production operational support for Linux/UNIX application services, many of which are business critical. Be a point of contact for stakeholder communications for the Service Operations teams including Unix Application, Unix Infrastructure support and Unix DBA More ❯

Qualifications: • ITIL and PMP or PRINCE2 certification preferred. Minimum of 5 years of project management experience in a consulting environment (Preferably within large consulting organisation – e.g. Big4 or similar) ServiceNow deployment and improvement project experience desirable Proven track record of successfully managing projects from start to finish. Proven experience in client-facing roles, with strong communication and interpersonal skills. Expertise … in project governance, resource management, and change control. Strategic thinking with the ability to align ServiceNow solutions with client objectives Strong understanding of project management methodologies and tools. Ability to manage multiple projects simultaneously and work well under pressure. Proficiency in project management software (e.g., MS Project). More ❯

Are you passionate about Service Now and on the lookout for a new exciting opportunity? The role of a Senior ServiceNow Developer at Sopra Steria is integral to the practice delivering high-quality, product-based solutions to a variety of clients. Youll be involved during the entire project lifecyclefrom design and development to configuration, testing, and deploymenttranslating user stories into … expertise and customer-facing skills, all while working under the mentorship of a lead developer. We seek individuals with experience in developing and delivering end-to-end solutions within ServiceNow, who thrive in a collaborative environment and are comfortable communicating with both internal and external partners. We can offer great career progression opportunities, benefits which you can flex to meet … from home, there would be ad-hoc travel to our office in London as well as various client sites. What you'll be doing: Drive the successful implementation of ServiceNow solutions across multiple customer environments, ensuring seamless integration and value delivery. Design, prepare, and implement robust test cases using the ServiceNow Automated Test Framework (ATF) to make sure platform reliability More ❯

Are you passionate about Service Now and on the lookout for a new exciting opportunity? The role of a Senior ServiceNow Developer at Sopra Steria is integral to the practice delivering high-quality, product-based solutions to a variety of clients. You’ll be involved during the entire project lifecycle—from design and development to configuration, testing, and deployment—translating … expertise and customer-facing skills, all while working under the mentorship of a lead developer. We seek individuals with experience in developing and delivering end-to-end solutions within ServiceNow, who thrive in a collaborative environment and are comfortable communicating with both internal and external partners. We can offer great career progression opportunities, benefits which you can flex to meet … from home, there would be ad-hoc travel to our office in London as well as various client sites. What you'll be doing: Drive the successful implementation of ServiceNow solutions across multiple customer environments, ensuring seamless integration and value delivery. Design, prepare, and implement robust test cases using the ServiceNow Automated Test Framework (ATF) to make sure platform reliability More ❯

ServiceNow Solution Architect | Remote (UK) | Up to £100k + Benefits Are you a ServiceNow Architect who enjoys taking the reins on big projects, setting the direction, and making things happen? Fancy joining a team that's on the up, where you'll be the one steering the platform and making a real impact? I'm working with a growing organisation … a "day-to-day management" role - it's more about being that trusted leader who sets the standard and helps the team succeed. You'll need strong hands-on ServiceNow expertise (ITSM, ITOM and more ideally), a solid background in consultancy, and the ability to deal with complex enterprise environments. Just as important is your ability to talk the talk More ❯

ServiceNow Solution Architect | Remote (UK) | Up to £100k + Benefits Are you a ServiceNow Architect who enjoys taking the reins on big projects, setting the direction, and making things happen? Fancy joining a team that's on the up, where you'll be the one steering the platform and making a real impact? I'm working with a growing organisation … a "day-to-day management" role - it's more about being that trusted leader who sets the standard and helps the team succeed. You'll need strong hands-on ServiceNow expertise (ITSM, ITOM and more ideally), a solid background in consultancy, and the ability to deal with complex enterprise environments. Just as important is your ability to talk the talk More ❯

Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales Order Management SOM More ❯

ServiceNow Technical Consultant - Fully Remote (UK) Up to £70k DOE + Benefits We're working with a growing organisation looking for a solid ServiceNow Technical Consultant to come in and help deliver smart, practical solutions across a range of modules. This is a fully remote role (UK-based), but being within a few hours of London would be handy for … s a real chance to lead, support others, and shape how things are done. What you'll be doing: Leading technical workstreams and getting stuck into end-to-end ServiceNow delivery Running client workshops and turning real-world challenges into working solutions Building and configuring custom apps, workflows, and integrations using Flow Designer and IntegrationHub Making sure best practice is … and there - especially on trickier issues that need a dev's eye Coaching junior devs and sharing knowledge across the team What we're looking for: Solid hands-on ServiceNow experience - across more than one module Strong scripting skills (JavaScript, Script Includes, Glide, etc.) Confident communicator - someone who's comfortable with clients and internal teams alike ServiceNow CSA is a More ❯

Software) to support the design, development, and enhancement of enterprise systems and solutions. The ideal candidate will have experience in web development, system lifecycle management, business process analysis, and ServiceNow development or a related low-code platform. Key Responsibilities: Develop and maintain web-based applications using JavaScript, HTML, and CSS. Design, build, and enhance ServiceNow applications or demonstrate strong aptitude … in low-code platforms. Create ServiceNow catalog items, automate workflows with Flow Designer, and manage business rules. Analyze and document business processes, translate functional needs into technical requirements. Evaluate system performance and recommend enhancements aligned with organizational goals. Conduct process improvement assessments to address capability gaps and functional needs. Support program and project task management, customer outreach, and stakeholder coordination. … Participate in IT lifecycle activities including review boards, change management, and release planning. Create technical documentation and release notes in support of knowledge management practices. Desired Qualifications: ServiceNow Certified Application Developer or equivalent training. Experience with ServiceNow ATF, Performance Analytics, and ServiceNow application suites (e.g., ITSM, ITBM). Familiarity with ServiceNow project management tools and dashboard development. Understanding of sponsor More ❯

The Low Code Platforms practice works as a global organization as part of SoftServe Digital Platforms Group and addresses the rapidly growing demand for Low Code platforms such as ServiceNow, Pegasystems, the Microsoft Power Platform, and others. The team builds cross-industry low-code solutions and is responsible for both the development of low-code applications and the delivery of … and implementation services to our client base in accordance with the platform design best practices and a defined implementation methodology. IF YOU ARE Having proven experience implementing and optimizing ServiceNow solutions Possessing deep knowledge of ITIL-based processes and how they map to the ServiceNow module Familiar with facilitation, presentation, and communication Skilled in analytics, problem-solving, and designing processes … Great at developing high-quality documentation and process maps AND YOU WANT TO Lead the design, implementation, and optimization of ServiceNow solutions, including CSM, CMDB Analyze existing ITIL-based processes and recommend improvements using ServiceNow best practices Gather, document, and validate functional and technical requirements from business stakeholders Translate requirements into user stories, use cases, process flows, and functional specifications More ❯

The Low Code Platforms practice works as a global organization as part of SoftServe Digital Platforms Group and addresses the rapidly growing demand for Low Code platforms such as ServiceNow, Pegasystems, the Microsoft Power Platform, and others. The team builds cross-industry low-code solutions and is responsible for both the development of low-code applications and the delivery of … and implementation services to our client base in accordance with the platform design best practices and a defined implementation methodology. IF YOU ARE Having proven experience implementing and optimizing ServiceNow solutions Possessing deep knowledge of ITIL-based processes and how they map to the ServiceNow module Familiar with facilitation, presentation, and communication Skilled in analytics, problem-solving, and designing processes … Great at developing high-quality documentation and process maps AND YOU WANT TO Lead the design, implementation, and optimization of ServiceNow solutions, including CSM, CMDB Analyze existing ITIL-based processes and recommend improvements using ServiceNow best practices Gather, document, and validate functional and technical requirements from business stakeholders Translate requirements into user stories, use cases, process flows, and functional specifications More ❯

The Low Code Platforms practice works as a global organization as part of SoftServe Digital Platforms Group and addresses the rapidly growing demand for Low Code platforms such as ServiceNow, Pegasystems, the Microsoft Power Platform, and others. The team builds cross-industry low-code solutions and is responsible for both the development of low-code applications and the delivery of … and implementation services to our client base in accordance with the platform design best practices and a defined implementation methodology. IF YOU ARE Having proven experience implementing and optimizing ServiceNow solutions Possessing deep knowledge of ITIL-based processes and how they map to the ServiceNow module Familiar with facilitation, presentation, and communication Skilled in analytics, problem-solving, and designing processes … Great at developing high-quality documentation and process maps AND YOU WANT TO Lead the design, implementation, and optimization of ServiceNow solutions, including CSM, CMDB Analyze existing ITIL-based processes and recommend improvements using ServiceNow best practices Gather, document, and validate functional and technical requirements from business stakeholders Translate requirements into user stories, use cases, process flows, and functional specifications More ❯

The Low Code Platforms practice works as a global organization as part of SoftServe Digital Platforms Group and addresses the rapidly growing demand for Low Code platforms such as ServiceNow, Pegasystems, the Microsoft Power Platform, and others. The team builds cross-industry low-code solutions and is responsible for both the development of low-code applications and the delivery of … and implementation services to our client base in accordance with the platform design best practices and a defined implementation methodology. IF YOU ARE Having proven experience implementing and optimizing ServiceNow solutions Possessing deep knowledge of ITIL-based processes and how they map to the ServiceNow module Familiar with facilitation, presentation, and communication Skilled in analytics, problem-solving, and designing processes … Great at developing high-quality documentation and process maps AND YOU WANT TO Lead the design, implementation, and optimization of ServiceNow solutions, including CSM, CMDB Analyze existing ITIL-based processes and recommend improvements using ServiceNow best practices Gather, document, and validate functional and technical requirements from business stakeholders Translate requirements into user stories, use cases, process flows, and functional specifications More ❯