76 to 100 of 2,659 DemandTrendPermanent Services Manager Jobs

driving the organisation towards a 5 Star datacentre. To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to deliver against agreed KPI and RFS objectives. Project Management: Identifies and manages resources needed for … the planning, development and delivery of specified services, primarily rack and cage installations, secondarily providing support to the PWR team. Engages with and influences senior level stakeholders and project teams through change management processes, ensuring that the infrastructure is managed to provide agreed levels of service and data integrity. Requirement’s Definition and Management: Plans and drives scoping and … DC Ops or Project Management Office, to ensure that the Products which are sold are capable of being Delivered and Supported going forward. Management of contractors and supplier of Services Solid understanding of DC Operations, constituent elements that make up a Live Production DC Hall. Deep understanding of Shared/Dedicated Installations in a Data Centre environment Sufficient expertise More ❯

driving the organisation towards a 5 Star datacentre. To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to deliver against agreed KPI and RFS objectives. Project Management: Identifies and manages resources needed for … the planning, development and delivery of specified services, primarily rack and cage installations, secondarily providing support to the PWR team. Engages with and influences senior level stakeholders and project teams through change management processes, ensuring that the infrastructure is managed to provide agreed levels of service and data integrity. Requirement’s Definition and Management: Plans and drives scoping and … DC Ops or Project Management Office, to ensure that the Products which are sold are capable of being Delivered and Supported going forward. Management of contractors and supplier of Services Solid understanding of DC Operations, constituent elements that make up a Live Production DC Hall. Deep understanding of Shared/Dedicated Installations in a Data Centre environment Sufficient expertise More ❯

Service Delivery Manager MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP) , supporting long-standing clients across a variety of sectors. With a fantastic reputation … they pride themselves on building strong client relationships and a collaborative culture. They are now looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians while shaping how … coaching, and developing the Service Desk Team to deliver consistent, high-quality support Driving improvements in service delivery processes, performance, and client satisfaction Working closely with the Operations Manager and wider leadership team to influence strategy and growth Managing and reporting on KPIs, SLAs, and service metrics Ensuring best use of tools and systems, including the ConnectWise suite More ❯

Service Delivery Manager – MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP) , supporting long-standing clients across a variety of sectors. With a fantastic reputation … they pride themselves on building strong client relationships and a collaborative culture. They are now looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians while shaping how … coaching, and developing the Service Desk Team to deliver consistent, high-quality support Driving improvements in service delivery processes, performance, and client satisfaction Working closely with the Operations Manager and wider leadership team to influence strategy and growth Managing and reporting on KPIs, SLAs, and service metrics Ensuring best use of tools and systems, including the ConnectWise suite More ❯

client is seeking an ICT Service Desk Manager to lead a team of six 1st Line Engineers, ensuring the delivery of high-quality, customer-focused IT support services across the organisation. This role oversees daily Service Desk operations, manages performance, and drives continuous improvement, with a strong emphasis on the effective use of ServiceNow for incident, request … change management. This is an excellent opportunity for an experienced Service Desk Team Leader ready to step up into a managerial role, or for an established Service Desk Manager looking for a new challenge. The ideal candidate will have proven leadership skills, hands-on experience with ServiceNow in a busy support environment, and a solid understanding of ITIL … processes. Key responsibilities include managing daily operations such as ticket triage, workload distribution, and shift planning, as well as acting as the escalation point for complex incidents. The manager will monitor service desk performance, champion a customer-first approach, and ensure compliance with ITIL-aligned processes, security standards, and audit requirements. They will also work closely with Infrastructure More ❯

Contract Length: 6 months Rate: £500–£600/day (Inside IR35) Start Date: Immediate preferred (2–4 week notice periods considered) Are you an experienced Service Design & Transition Manager, with proven experience as part of a large programme team in enterprise scale environments? If so, apply now for this new contract. The Service Design & Transition Manager … highly complex transformation programme, and we’re looking for a Service Design & Transition Manager with a real go-getter attitude. You’ll be a well-rounded Service Manager with proven experience in Service Design, Service Transition, Vendor management, major incident & problem management, and continuous service improvement. This role is ideal for someone who thrives in large … inside IR35. If you're ready to make an impact and bring your expertise to a dynamic team, we’d love to hear from you. Service Design & Transition Manager More ❯

Contract Length: 6 months Rate: £500–£600/day (Inside IR35) Start Date: Immediate preferred (2–4 week notice periods considered) Are you an experienced Service Design & Transition Manager, with proven experience as part of a large programme team in enterprise scale environments? If so, apply now for this new contract. The Service Design & Transition Manager … highly complex transformation programme, and we’re looking for a Service Design & Transition Manager with a real go-getter attitude. You’ll be a well-rounded Service Manager with proven experience in Service Design, Service Transition, Vendor management, major incident & problem management, and continuous service improvement. This role is ideal for someone who thrives in large … inside IR35. If you're ready to make an impact and bring your expertise to a dynamic team, we’d love to hear from you. Service Design & Transition Manager More ❯

Company description: Water Utility Company based in Yorkshire region of England. Job description: Service Delivery Manager Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience Car Allowance Annual incentive related bonus (up to 10% of annual salary) Private … in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this. We look after communities … protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that More ❯

Ben jij een ervaren IT-professional die graag bijdraagt aan de ontwikkeling van 's werelds meest duurzame en kwalitatief hoogstaande luchthavens? Als service manager IT bij Schiphol Group speel je een cruciale rol in het ontwerpen, implementeren en optimaliseren van moderne servicemanagementprocessen binnen onze Enabling Technology afdeling. Jouw rol in ons team Als service manager IT … uit van een team van vier professionals die samen verantwoordelijk zijn voor de uitvoering en continue verbetering van IT-servicemanagementprocessen. Je werkt nauw samen met de Quality Assurance Manager, Product Managers en andere Service Managers om efficiënte, effectieve en toekomstbestendige processen te ontwikkelen. Jouw belangrijkste taken zijn: Het uitvoeren en verbeteren van ITIL-processen, geïnspireerd door DevOps en … Rotterdam The Hague Airport en Lelystad Airport, en hebben een meerderheidsbelang in Eindhoven Airport. In 2024 reisden 66,8 miljoen passagiers via Schiphol Airport. Interesse? Ben jij de service manager IT die we zoeken? Solliciteer dan nu door je motivatie en cv met ons te delen via de sollicitatiebutton. Heb je vragen over het proces? Neem dan contact More ❯

Ben jij een ervaren IT-professional die graag bijdraagt aan de ontwikkeling van 's werelds meest duurzame en kwalitatief hoogstaande luchthavens? Als service manager IT bij Schiphol Group speel je een cruciale rol in het ontwerpen, implementeren en optimaliseren van moderne servicemanagementprocessen binnen onze Enabling Technology afdeling. Jouw rol in ons team Als service manager IT … uit van een team van vier professionals die samen verantwoordelijk zijn voor de uitvoering en continue verbetering van IT-servicemanagementprocessen. Je werkt nauw samen met de Quality Assurance Manager, Product Managers en andere Service Managers om efficiënte, effectieve en toekomstbestendige processen te ontwikkelen. Jouw belangrijkste taken zijn: Het uitvoeren en verbeteren van ITIL-processen, geïnspireerd door DevOps en … Rotterdam The Hague Airport en Lelystad Airport, en hebben een meerderheidsbelang in Eindhoven Airport. In 2024 reisden 66,8 miljoen passagiers via Schiphol Airport. Interesse? Ben jij de service manager IT die we zoeken? Solliciteer dan nu door je motivatie en cv met ons te delen via de sollicitatiebutton. Heb je vragen over het proces? Neem dan contact More ❯

Ben jij een ervaren IT-professional die graag bijdraagt aan de ontwikkeling van 's werelds meest duurzame en kwalitatief hoogstaande luchthavens? Als service manager IT bij Schiphol Group speel je een cruciale rol in het ontwerpen, implementeren en optimaliseren van moderne servicemanagementprocessen binnen onze Enabling Technology afdeling. Jouw rol in ons team Als service manager IT … uit van een team van vier professionals die samen verantwoordelijk zijn voor de uitvoering en continue verbetering van IT-servicemanagementprocessen. Je werkt nauw samen met de Quality Assurance Manager, Product Managers en andere Service Managers om efficiënte, effectieve en toekomstbestendige processen te ontwikkelen. Jouw belangrijkste taken zijn: Het uitvoeren en verbeteren van ITIL-processen, geïnspireerd door DevOps en … Rotterdam The Hague Airport en Lelystad Airport, en hebben een meerderheidsbelang in Eindhoven Airport. In 2024 reisden 66,8 miljoen passagiers via Schiphol Airport. Interesse? Ben jij de service manager IT die we zoeken? Solliciteer dan nu door je motivatie en cv met ons te delen via de sollicitatiebutton. Heb je vragen over het proces? Neem dan contact More ❯

Ben jij een ervaren IT-professional die graag bijdraagt aan de ontwikkeling van 's werelds meest duurzame en kwalitatief hoogstaande luchthavens? Als service manager IT bij Schiphol Group speel je een cruciale rol in het ontwerpen, implementeren en optimaliseren van moderne servicemanagementprocessen binnen onze Enabling Technology afdeling. Jouw rol in ons team Als service manager IT … uit van een team van vier professionals die samen verantwoordelijk zijn voor de uitvoering en continue verbetering van IT-servicemanagementprocessen. Je werkt nauw samen met de Quality Assurance Manager, Product Managers en andere Service Managers om efficiënte, effectieve en toekomstbestendige processen te ontwikkelen. Jouw belangrijkste taken zijn: Het uitvoeren en verbeteren van ITIL-processen, geïnspireerd door DevOps en … Rotterdam The Hague Airport en Lelystad Airport, en hebben een meerderheidsbelang in Eindhoven Airport. In 2024 reisden 66,8 miljoen passagiers via Schiphol Airport. Interesse? Ben jij de service manager IT die we zoeken? Solliciteer dan nu door je motivatie en cv met ons te delen via de sollicitatiebutton. Heb je vragen over het proces? Neem dan contact More ❯

work. After more than a century in the industry, we continue to innovate as a world-leading organisation. The Role The ITSDM is responsible for overseeing the delivery of services provided by external vendors to ensure that they meet or exceed contractual obligations, service level agreements (SLAs), and customer expectations. The SDM serves as a liaison between the company … and its vendors, fostering collaborative and productive relationships. The ITSDM is responsible for the day-to-day service delivery of defined IT Services provided by both internal and external service providers, maintaining accountability from the service provider's delivery obligations. Responsibilities As our IT Service Delivery Manager, some of your day to day duties will include Work … closely with service providers to ensure a high quality of services delivered Oversee the delivery of services by vendors to ensure they align with the company's standards and objectives Act as the primary point of contact for escalations, issue resolution, and service reviews Partner with the MSPs to implement new technologies, automation and process optimisation Monitor and More ❯

driving the organisation towards a 5 Star datacentre. To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to deliver against agreed KPI and RFS objectives. Project Management: Identifies and manages resources needed for … the planning, development and delivery of specified services, primarily rack and cage installations, secondarily providing support to the PWR team. Engages with and influences senior level stakeholders and project teams through change management processes, ensuring that the infrastructure is managed to provide agreed levels of service and data integrity. Requirements Definition and Management: Plans and drives scoping and requirements … DC Ops or Project Management Office, to ensure that the Products which are sold are capable of being Delivered and Supported going forward. Management of contractors and supplier of Services Solid understanding of DC Operations, constituent elements that make up a Live Production DC Hall. Deep understanding of Shared/Dedicated Installations in a Data Centre environment Sufficient expertise More ❯

Data Platform Service Manager London or Dorset — 2 days per week in office, flexible £70,000 A leading UK retailer are looking for a Data Platform Service Manager to take ownership of their modernised data environment and lead a team of analysts and support engineers. The Company Having recently completed a large-scale migration from a More ❯

Data Platform Service Manager London or Dorset — 2 days per week in office, flexible £70,000 A leading UK retailer are looking for a Data Platform Service Manager to take ownership of their modernised data environment and lead a team of analysts and support engineers. The Company Having recently completed a large-scale migration from a More ❯

Data Platform Service Manager London or Dorset — 2 days per week in office, flexible £70,000 A leading UK retailer are looking for a Data Platform Service Manager to take ownership of their modernised data environment and lead a team of analysts and support engineers. The Company Having recently completed a large-scale migration from a More ❯

Our client are looking for a motivated Service Desk Manager to lead … our Service Desk team and help drive our commitment to excellence even further. The Role: As Service Desk Manager, you’ll lead the delivery of contracted maintenance services, ensuring we meet and exceed client expectations. You’ll manage and develop your team, resolve escalated issues, and continuously look for ways to improve our processes, efficiency, and quality … ll play a key role in strengthening client relationships and identifying opportunities to grow our service offering. What You’ll Do: • Always professional and client-focused . • Ensure all services are delivered to agreed standards, following company processes and meeting all SLAs. • Customer Service Excellence, Ensure the service desk meets customer service expectations. Identify areas for improvement in service More ❯

Service Desk Manager/Service Desk Team Lead – wanted to head up a brand-new Service Desk in the Leeds area. Ideally you should have experience within a technology environment as a Senior Service Desk Team Manager or a Service Desk Team Lead who is looking for that next step up! Successful Service Desk Manager … have experience within a similar position and comfortable with proactively overseeing 5 reports, performance management, setting KPI's as well as resource management, handling escalations. As Service Desk Manager/Service Desk Team Lead you should have excellent communication skills to handle stakeholder management/3rd party interaction. If you as a Service Desk Manager/… Lead have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage! We are only interested in Service Desk Manager/Service Desk Team Lead who are keen to progress themselves – This is an ideal opportunity to break into Operations Management! Apply Now! We need to move quickly More ❯

Service Desk Manager/Service Desk Team Lead – wanted to head up a brand-new Service Desk in the Leeds area. Ideally you should have experience within a technology environment as a Senior Service Desk Team Manager or a Service Desk Team Lead who is looking for that next step up! Successful Service Desk Manager … have experience within a similar position and comfortable with proactively overseeing 5 reports, performance management, setting KPI’s as well as resource management, handling escalations. As Service Desk Manager/Service Desk Team Lead you should have excellent communication skills to handle stakeholder management/3rd party interaction. If you as a Service Desk Manager/… Lead have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage! We are only interested in Service Desk Manager/Service Desk Team Lead who are keen to progress themselves – This is an ideal opportunity to break into Operations Management! Apply Now! We need to move quickly More ❯

IT Service Delivery Manager Opportunity for an experienced IT Service Delivery Manager to join one of Yorkshire's fastest growing managed service providers in their Sheffield office! Salary … between £45,000 and £55,000 depending on experience plus benefits. Contact me on 07441348208 or email Who we are: We are one of Yorkshire's fastest growing managed services providers. With over 15 years of supporting businesses around the UK we're now going through a period of rapid growth. We are a team of passionate IT professionals More ❯

Looking for the next step in a networking career with a forward-thinking services provider? Join a fast-growing technology organisation delivering cutting-edge connectivity, cloud, and managed solutions to enterprises across multiple industries. With a reputation for reliability, security, and innovation, the organisation has consistently supported businesses in building robust IT infrastructures that enable growth and digital transformation. … The success lies in combining deep technical expertise with a customer-first approach, ensuring services are both agile and future-ready. The team is hiring a Network Engineer to oversee the delivery and performance of telecom services across the business. Acting as the main point of contact for both customers and vendors to ensure services are reliable … efficient, and meet agreed SLAs while driving continuous improvement. Ready to bring technical expertise to an innovative services provider? Apply now! Responsibilities: Manage SLAs and ensure service performance meets targets Act as the primary liaison between customers, vendors, and internal teams Lead service reviews, handle escalations, and resolve service issues quickly Track and report on service performance, providing insights More ❯

Service Desk Manager In this role, you will report directly to the IT Director and take full responsibility for leading, developing, and motivating a team of 1st, 2nd, and 3rd line engineers. You’ll set clear expectations, provide coaching and mentorship, and create a culture of accountability and continuous improvement. A key part of your remit will be … setting objectives, and supporting professional development to ensure the team grows in capability and confidence. Beyond people leadership, you’ll oversee the organisation’s entire technical estate, spanning desktop services, remote access, mobile computing, telephony, and printing solutions. At a strategic level, you’ll identify infrastructure needs, assess risks, highlight policy or process gaps, and contribute to long-term More ❯

We have partnered with a company who are seeking an experienced SAP Service Delivery Manager to take ownership of global BAU support operations for SAP, with a particular focus on S/4HANA. With 18 months left in a significant S/4HANA transformation journey, this role offers the opportunity to shape the future of SAP service delivery … and compliance with SLAs. Oversee Incident, Problem, and Change management processes, acting as the escalation point for support-related issues. Manage vendor relationships for SAP support and Application Management Services (AMS). Drive continuous improvement through KPI monitoring and service optimisation. Ensure compliance with internal controls, audit requirements, security standards, and licensing regulations. Lead SAP change and release management More ❯

Defence or other highly regulated sectors. You should demonstrate strong stakeholder engagement skills, the ability to translate complex requirements into actionable support models, and an understanding of cloud-based services (IaaS/SaaS). A collaborative mindset, clear communication skills, and comfort in fast-paced environments are essential. Essential qualifications and experience: • ITIL Service Transition - Level 4 (or equivalent … health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world. More ❯