iSCSI SAN arrays Administrative knowledge of and experience with the SAML stack and enterprise IdP concepts and implementations (Preferred knowledge in several of the following: Okta, Microsoft Entra ID, Shibboleth, Auth0, Google Workspace, OneLogin, or Ping Identity. Must have in-depth knowledge of at least one programming and/or scripting language with working knowledge of others. Preferred languages More ❯
Amherst, Massachusetts, United States Hybrid / WFH Options
University of Massachusetts Amherst
maintaining, tuning and auditing Analyzes system dependencies and develop and execute plans to migrate systems to new infrastructure such as virtual environments (VMware), hardware firewalls, authentication systems (Active Directory, Shibboleth), etc. Keeps current with established and emerging computing technologies and techniques in order to recommend and utilize improvements to system manageability and uptime, such as virtualization and clustering. Manages More ❯
and enjoys both structured problem-solving and customer engagement. What You'll Be Doing Leading technical integrations for new customer onboarding Managing and troubleshooting API and SSO integrations (SAML, Shibboleth, OAuth, LTI) Acting as a go-to technical escalation point for complex support queries (Level 3) Supporting the wider Customer Success and Support teams with data insights and resolution … processes and feeding into product improvement conversations What We're Looking For Experience with technical integrations in a SaaS or EdTech environment (3+ years) Strong understanding of SSO technologies (Shibboleth, SAML, Active Directory) API familiarity and a logical, methodical troubleshooting mindset Confident communicator who can translate technical issues for a range of stakeholders Comfortable working UK afternoon/evening More ❯
