Application Support Analyst
United Kingdom
1TECH STAFFING LIMITED
QA,andDevOpsteamstoresolvetechnicalissues. Manageandtrackincidentsandservicerequests,ensuringtimelyresolutionandstakeholdercommunication. Supportcontentdeploymentcyclesandwebsitereleases. Documentcommonissuesandsolutions,contributingtoagrowingknowledgebase. HelpensureSEObestpracticesareimplementedandmaintainedacrossthesite. WhatWereLookingFor Provenexperienceinawebapplicationsupportordigitaloperationsrole. Hands-onexperiencewithAdobeExperienceManager(AEM)orsimilarCMSplatforms. WorkingknowledgeofGoogleSearchConsoleandbasicSEOtroubleshooting. UnderstandingofHTML,CSS,andwebtechnologies. Strongproblem-solvingandanalyticalskills. Excellentcommunicationskillsabletotranslatetechnicaldetailsintosimpletermsfornon-technicalusers. Experiencewithticketingsystems(e.g.Jira,ServiceNow)andITILframeworksisaplus. NicetoHave Familiaritywithwebanalyticstools(e.g.GoogleAnalytics,AdobeAnalytics). Understandingofaccessibilityandwebperformancestandards. ExperienceworkinginAgileenvironments. WhyJoin? Bepartofadynamicdigitalteamdrivingrealimpact. Workwithleadingtechnologiesinthewebandcontentmanagementspace. Accessprofessionaldevelopmentandlearningopportunities. Enjoyasupportive,collaborativeenvironmentwhereyourvoiceisheard. More ❯
Employment Type: Permanent
Salary: £35,000
Posted: