IT Manager (IT Support) f/m/d
- Hiring Organisation
- The Stepstone Group Österreich GmbH
- Location
- Düsseldorf, Nordrhein-Westfalen, Germany
- Employment Type
- Permanent
- Salary
- EUR Annual
service delivery across the DACH region. Working in the Corporate IT department , you will lead helpdesk operations, drive service excellence through KPI/SLA management, coordinate IT workplace projects, and act as a trusted IT partner for stakeholders. This role combines leadership, collaboration, and hands-on execution. We value … skills and qualifications Bachelor's degree in IT, Computer Science or related field (or equivalent experience); ITIL 4 Foundation required , advanced ITIL or Service Management certifications desirable; PMP/PRINCE2 a plus Native or fluent German and fluent English (written and spoken); additional European language(s) advantageous Experience ...