Business Specialist
- Location
- Greater London, England, United Kingdom
business stakeholders, Product Owners, Salesforce Architects, Developers, Operations teams, Compliance teams, and Delivery Managers to deliver customer-centric solutions across onboarding, client servicing, case management, workflow automation, and operational transformation initiatives. A strong understanding of banking operations, customer lifecycle management, KYC/AML processes, and Salesforce platform capabilities … highly desirable. Key Responsibilities Business Analysis & Requirements Management Facilitate workshops, discovery sessions, and stakeholder interviews. Gather, analyse, document, and validate business requirements. Translate business requirements into user stories, epics, process flows, and acceptance criteria. Manage requirements traceability throughout the project lifecycle. Support backlog refinement and prioritisation activities. Process ...