IT Manager
- Hiring Organisation
- Henley Executive
- Location
- SE1, Chaucer, Greater London, United Kingdom
- Employment Type
- Permanent
- Salary
- £50000 - £57000/annum
strengthen client relationships. Drive continual service improvement and operational efficiency. Produce service reports and performance metrics. Work closely with Technical, Operations and Account Management teams. Skills & Experience Previous experience as an IT Service Delivery Manager, Service Delivery Manager, or Technical Service Manager. Managed Service Provider (MSP) experience is essential. … Strong knowledge of IT Service Delivery, IT Support, SLAs, KPIs, and customer service. Experience supporting commercial/private sector clients. Excellent leadership, communication and stakeholder management skills. Commercially minded with a focus on customer satisfaction and service excellence. **Please include your current Address/Location within your ...