London, South East, England, United Kingdom Hybrid / WFH Options
Charles Simon Associates Ltd
Service Desk Manager – (Service Desk, ITIL, Management, Office 365, Active Directory, Intune, Phone Systems, StakeholderManagement, RFPs/Tenders) – Remote Charles Simon Associates are looking to recruit a Service Desk Manager national business who are a market leader. Location: Fully Remote Salary: Up To £45,000 Per Annum Role Overview: The Service Desk Manager will oversee a … service delivery. Skills & Experience Required: Proven experience managing service desk teams, preferably including outsourced teams. Strong hands-on experience with Office 365, Active Directory, Intune, and telephony systems. Excellent stakeholdermanagement and communication skills. Experience developing and managing RFPs/tenders for IT services. Ability to analyse performance data and create actionable insights. ITIL knowledge and familiarity with … service desk KPIs. Please send an up-to-date copy of your CV to be considered for the Service Desk Manager Service Desk Manager – (Service Desk, ITIL, Management, Office 365, Active Directory, Intune, Phone Systems, StakeholderManagement, RFPs/Tenders) – Remote More ❯
smooth delivery. We're looking for someone with proven experience in implementing off the shelf systems/applications, with the ability to demonstrate successful delivery in previous roles. Strong stakeholdermanagement skills are essential, as you'll be working across internal teams, external partners, and stakeholders. Ideally, you'll have previous experience with the below. Hands-on experience … with an enterprise system Previous experience in system implementation and delivery Strong stakeholder and 3rd party supplier management experience Essential experience delivering across multiple sites If you meet some of the above requirements, please apply to be considered. More ❯
Job: Test Manager Key skills: Jira, Zephyr, stakeholder management. Experience : 8+ years Location : Telford, UK Job Type: Full Time We at Coforge are seeking “ Test Manager” with the following skill-set: Job Description: Assist the Test Manager in planning, scheduling, and reporting test progress. Lead and coordinate Functional and System Integration Testing (SIT) across multiple supplier teams. Ensure comprehensive … Testing, and User Acceptance Testing (UAT). Experience collaborating with multiple suppliers or third-party vendors. Strong understanding of traceability matrices, test reporting, and metrics dashboards. Proficient in test management tools such as Jira and Zephyr. Excellent communication, coordination, and stakeholdermanagement skills. ISTQB Foundation or Advanced certification (preferred). Familiarity with IBM Maximo Application (preferred). More ❯
smooth delivery. We’re looking for someone with proven experience in implementing off the shelf systems/applications, with the ability to demonstrate successful delivery in previous roles. Strong stakeholdermanagement skills are essential, as you’ll be working across internal teams, external partners, and stakeholders. Ideally, you’ll have previous experience with the below. Hands-on experience … with an enterprise system Previous experience in system implementation and delivery Strong stakeholder and 3rd party supplier management experience Essential experience delivering across multiple sites If you meet some of the above requirements, please apply to be considered. More ❯
smooth delivery. We're looking for someone with proven experience in implementing off the shelf systems/applications, with the ability to demonstrate successful delivery in previous roles. Strong stakeholdermanagement skills are essential, as you'll be working across internal teams, external partners, and stakeholders. Ideally, you'll have previous experience with the below. Hands-on experience … with an enterprise system Previous experience in system implementation and delivery Strong stakeholder and 3rd party supplier management experience Essential experience delivering across multiple sites If you meet some of the above requirements, please apply to be considered. More ❯
middlesbrough, yorkshire and the humber, united kingdom
TRIA
smooth delivery. We’re looking for someone with proven experience in implementing off the shelf systems/applications, with the ability to demonstrate successful delivery in previous roles. Strong stakeholdermanagement skills are essential, as you’ll be working across internal teams, external partners, and stakeholders. Ideally, you’ll have previous experience with the below. Hands-on experience … with an enterprise system Previous experience in system implementation and delivery Strong stakeholder and 3rd party supplier management experience Essential experience delivering across multiple sites If you meet some of the above requirements, please apply to be considered. More ❯
Job: Test Manager Key skills: Jira, Zephyr, stakeholder management. Experience : 8+ years Location : Telford, UK Job Type: Full Time We at Coforge are seeking Test Manager with the following skill-set: Job Description: Assist the Test Manager in planning, scheduling, and reporting test progress. Lead and coordinate Functional and System Integration Testing (SIT) across multiple supplier teams. Ensure comprehensive … Testing, and User Acceptance Testing (UAT). Experience collaborating with multiple suppliers or third-party vendors. Strong understanding of traceability matrices, test reporting, and metrics dashboards. Proficient in test management tools such as Jira and Zephyr. Excellent communication, coordination, and stakeholdermanagement skills. ISTQB Foundation or Advanced certification (preferred). Familiarity with IBM Maximo Application (preferred). More ❯
Job: Test Manager Key skills: Jira, Zephyr, stakeholder management. Experience : 8+ years Location : Telford, UK Job Type: Full Time We at Coforge are seeking “ Test Manager” with the following skill-set: Job Description: Assist the Test Manager in planning, scheduling, and reporting test progress. Lead and coordinate Functional and System Integration Testing (SIT) across multiple supplier teams. Ensure comprehensive … Testing, and User Acceptance Testing (UAT). Experience collaborating with multiple suppliers or third-party vendors. Strong understanding of traceability matrices, test reporting, and metrics dashboards. Proficient in test management tools such as Jira and Zephyr. Excellent communication, coordination, and stakeholdermanagement skills. ISTQB Foundation or Advanced certification (preferred). Familiarity with IBM Maximo Application (preferred). More ❯
Experience required: Broad understanding across the IS Category with a particular emphasis on Software Procurement Experienced in a broad and diverse range of sourcing strategies An understanding of category management principals and having the ability to build a category strategy Excellent internal and external stakeholdermanagement experience Strong market analysis skills Degree educated 50563DH INDPRO More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
HW Select Ltd
Engineering company in the energy sector based in London. The Global Head of IT will have some of the following skills; IT Strategy planning - 3/5 plan Contract management and negotiations Experience putting policies in place Managing stakeholders globally and steering everyone in the same direction Managing vendor relationships Change Management Budgeting This is a hybrid role … and will suit someone who has worked in a similar role with strong stakeholder management. Benefits Salary £100,000-£120,000 Hybrid working More ❯
of their web and mobile digital products. This is an exciting opportunity to play a key role in shaping the customer experience, overseeing the design, development, launch, and ongoing management and optimization of digital products and features. We are looking for: Proven experience in digital product management roles, with a track record of delivering high-quality digital products … and features - including apps. A passion for enhancing customer experiences through innovative digital solutions. Experience within the Hospitality/F&B or Retail sector. Excellent stakeholdermanagement skills. It would be a bonus if you had: Previous experience in customer trends and analytics. Experience with loyalty programs. If this role sounds of interest, please apply today More ❯
modernize, optimize, and securely manage IT operations at scale. We are engaged with a prestigious UK-based Financial Services customer on one of the largest Cloud Infrastructure Operations, Application Management, and Cloud Engineering programs, supported by a 300+ member global delivery team operating across the UK, India, USA, and other regions. To lead this strategic engagement, we are seeking … and senior leadership, while working closely with UST UK and CIS global leadership teams. Key Responsibilities Delivery Ownership: Lead the end-to-end delivery of Cloud Infrastructure Operations, Application Management, and Cloud Engineering services. Ensure all SLAs, KPIs, and contractual deliverables are met across ~20 technical service towers. Leadership & Governance: Manage and mentor a global team of 300+ delivery … professionals. Drive governance and best practices for service management, transition, and operations. Customer Engagement: Serve as the primary executive contact for the customer’s Cloud & Infrastructure Head. Build strong relationships with key stakeholders across the customer organization. Incident & Escalation Management: Oversee all Priority 1 and major incidents. Ensure rapid mobilization of the right experts and provide real-time More ❯
modernize, optimize, and securely manage IT operations at scale. We are engaged with a prestigious UK-based Financial Services customer on one of the largest Cloud Infrastructure Operations, Application Management, and Cloud Engineering programs, supported by a 300+ member global delivery team operating across the UK, India, USA, and other regions. To lead this strategic engagement, we are seeking … and senior leadership, while working closely with UST UK and CIS global leadership teams. Key Responsibilities Delivery Ownership: Lead the end-to-end delivery of Cloud Infrastructure Operations, Application Management, and Cloud Engineering services. Ensure all SLAs, KPIs, and contractual deliverables are met across ~20 technical service towers. Leadership & Governance: Manage and mentor a global team of 300+ delivery … professionals. Drive governance and best practices for service management, transition, and operations. Customer Engagement: Serve as the primary executive contact for the customer’s Cloud & Infrastructure Head. Build strong relationships with key stakeholders across the customer organization. Incident & Escalation Management: Oversee all Priority 1 and major incidents. Ensure rapid mobilization of the right experts and provide real-time More ❯
modernize, optimize, and securely manage IT operations at scale. We are engaged with a prestigious UK-based Financial Services customer on one of the largest Cloud Infrastructure Operations, Application Management, and Cloud Engineering programs, supported by a 300+ member global delivery team operating across the UK, India, USA, and other regions. To lead this strategic engagement, we are seeking … and senior leadership, while working closely with UST UK and CIS global leadership teams. Key Responsibilities Delivery Ownership: Lead the end-to-end delivery of Cloud Infrastructure Operations, Application Management, and Cloud Engineering services. Ensure all SLAs, KPIs, and contractual deliverables are met across 20 technical service towers. Leadership & Governance: Manage and mentor a global team of 300+ delivery … professionals. Drive governance and best practices for service management, transition, and operations. Customer Engagement: Serve as the primary executive contact for the customer's Cloud & Infrastructure Head. Build strong relationships with key stakeholders across the customer organization. Incident & Escalation Management: Oversee all Priority 1 and major incidents. Ensure rapid mobilization of the right experts and provide real-time More ❯
of their web and mobile digital products. This is an exciting opportunity to play a key role in shaping the customer experience, overseeing the design, development, launch, and ongoing management and optimization of digital products and features. We are looking for: Proven experience in digital product management roles, with a track record of delivering high-quality digital products … and features - including apps. A passion for enhancing customer experiences through innovative digital solutions. Experience within the Hospitality/F&B or Retail sector. Excellent stakeholdermanagement skills. It would be a bonus if you had: Previous experience in customer trends and analytics. Experience with loyalty programs. If this role sounds of interest, please apply today More ❯
modernize, optimize, and securely manage IT operations at scale. We are engaged with a prestigious UK-based Financial Services customer on one of the largest Cloud Infrastructure Operations, Application Management, and Cloud Engineering programs, supported by a 300+ member global delivery team operating across the UK, India, USA, and other regions. To lead this strategic engagement, we are seeking … and senior leadership, while working closely with UST UK and CIS global leadership teams. Key Responsibilities Delivery Ownership: Lead the end-to-end delivery of Cloud Infrastructure Operations, Application Management, and Cloud Engineering services. Ensure all SLAs, KPIs, and contractual deliverables are met across ~20 technical service towers. Leadership & Governance: Manage and mentor a global team of 300+ delivery … professionals. Drive governance and best practices for service management, transition, and operations. Customer Engagement: Serve as the primary executive contact for the customer’s Cloud & Infrastructure Head. Build strong relationships with key stakeholders across the customer organization. Incident & Escalation Management: Oversee all Priority 1 and major incidents. Ensure rapid mobilization of the right experts and provide real-time More ❯
modernize, optimize, and securely manage IT operations at scale. We are engaged with a prestigious UK-based Financial Services customer on one of the largest Cloud Infrastructure Operations, Application Management, and Cloud Engineering programs, supported by a 300+ member global delivery team operating across the UK, India, USA, and other regions. To lead this strategic engagement, we are seeking … and senior leadership, while working closely with UST UK and CIS global leadership teams. Key Responsibilities Delivery Ownership: Lead the end-to-end delivery of Cloud Infrastructure Operations, Application Management, and Cloud Engineering services. Ensure all SLAs, KPIs, and contractual deliverables are met across ~20 technical service towers. Leadership & Governance: Manage and mentor a global team of 300+ delivery … professionals. Drive governance and best practices for service management, transition, and operations. Customer Engagement: Serve as the primary executive contact for the customers Cloud & Infrastructure Head. Build strong relationships with key stakeholders across the customer organization. Incident & Escalation Management: Oversee all Priority 1 and major incidents. Ensure rapid mobilization of the right experts and provide real-time updates More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Lorien
Category Manager – Information Security We are currently recruiting for an experienced IT Category professional to lead strategic sourcing and category management across cybersecurity. This role is to join one of our Insurance Clients based on a 6 month contract Inside IR35. Hybrid working with 2 days in London. Key Experience Required: 5+ years in IT Procurement Category Management (Cybersecurity). Proven experience in leading complex sourcing and negotiations. Strong stakeholdermanagement across global teams. Experience with procurement platforms (particularly Ariba or similar). Understanding of supplier risk work-flows and cross-functional collaboration. Familiarity with cybersecurity tooling. Knowledge of cloud cost optimisation or FinOps. Professional certifications (e.g., CIPS). Insurance/Financial Services Industry experience More ❯
Category Manager – Information Security We are currently recruiting for an experienced IT Category professional to lead strategic sourcing and category management across cybersecurity. This role is to join one of our Insurance Clients based on a 6 month contract Inside IR35. Hybrid working with 2 days in London. Key Experience Required: 5+ years in IT Procurement Category Management (Cybersecurity). Proven experience in leading complex sourcing and negotiations. Strong stakeholdermanagement across global teams. Experience with procurement platforms (particularly Ariba or similar). Understanding of supplier risk work-flows and cross-functional collaboration. Familiarity with cybersecurity tooling. Knowledge of cloud cost optimisation or FinOps. Professional certifications (e.g., CIPS). Insurance/Financial Services Industry experience More ❯
london (city of london), south east england, united kingdom
UST
modernize, optimize, and securely manage IT operations at scale. We are engaged with a prestigious UK-based Financial Services customer on one of the largest Cloud Infrastructure Operations, Application Management, and Cloud Engineering programs, supported by a 300+ member global delivery team operating across the UK, India, USA, and other regions. To lead this strategic engagement, we are seeking … and senior leadership, while working closely with UST UK and CIS global leadership teams. Key Responsibilities Delivery Ownership: Lead the end-to-end delivery of Cloud Infrastructure Operations, Application Management, and Cloud Engineering services. Ensure all SLAs, KPIs, and contractual deliverables are met across ~20 technical service towers. Leadership & Governance: Manage and mentor a global team of 300+ delivery … professionals. Drive governance and best practices for service management, transition, and operations. Customer Engagement: Serve as the primary executive contact for the customers Cloud & Infrastructure Head. Build strong relationships with key stakeholders across the customer organization. Incident & Escalation Management: Oversee all Priority 1 and major incidents. Ensure rapid mobilization of the right experts and provide real-time updates More ❯
of their web and mobile digital products. This is an exciting opportunity to play a key role in shaping the customer experience, overseeing the design, development, launch, and ongoing management and optimization of digital products and features. We are looking for: Proven experience in digital product management roles, with a track record of delivering high-quality digital products … and features - including apps. A passion for enhancing customer experiences through innovative digital solutions. Experience within the Hospitality/F&B or Retail sector. Excellent stakeholdermanagement skills. It would be a bonus if you had: Previous experience in customer trends and analytics. Experience with loyalty programs. If this role sounds of interest, please apply today More ❯
and lifecycle of IT services, ensuring alignment with business strategy Lead continual service improvement initiatives and represent ITSM in strategic forums Drive and oversee Incident, Problem, and Major Incident Management processes Coordinate and lead Major Incident resolution, reviews, and risk mitigation Manage the Change Management process, including CAB participation and policy reviews Oversee Capacity & Event Management including … ServiceNow platform (global admin), managing upgrades and enhancements Maintain and improve ITSM documentation, policies, and joiner/mover/leaver processes Key Experience Required Strong background in IT Service Management with deep understanding of ITSM tools and frameworks ITIL qualified (v3 or v4) with practical application of core service management disciplines Experience in leading Incident, Problem, and Change … Management processes Hands-on ServiceNow platform experience including ITSM module administration Proven ability to manage vendor relationships and ensure accountability Skilled in creating service documentation and delivering training to stakeholders Experience in legal or professional services (desirable) Strong organisational, leadership, and stakeholdermanagement skills IT Service Manager - Permanent - London/Hybrid More ❯
and lifecycle of IT services, ensuring alignment with business strategy Lead continual service improvement initiatives and represent ITSM in strategic forums Drive and oversee Incident, Problem, and Major Incident Management processes Coordinate and lead Major Incident resolution, reviews, and risk mitigation Manage the Change Management process, including CAB participation and policy reviews Oversee Capacity & Event Management including … ServiceNow platform (global admin), managing upgrades and enhancements Maintain and improve ITSM documentation, policies, and joiner/mover/leaver processes Key Experience Required Strong background in IT Service Management with deep understanding of ITSM tools and frameworks ITIL qualified (v3 or v4) with practical application of core service management disciplines Experience in leading Incident, Problem, and Change … Management processes Hands-on ServiceNow platform experience including ITSM module administration Proven ability to manage vendor relationships and ensure accountability Skilled in creating service documentation and delivering training to stakeholders Experience in legal or professional services (desirable) Strong organisational, leadership, and stakeholdermanagement skills IT Service Manager - Permanent - London/Hybrid More ❯
and lifecycle of IT services, ensuring alignment with business strategy Lead continual service improvement initiatives and represent ITSM in strategic forums Drive and oversee Incident, Problem, and Major Incident Management processes Coordinate and lead Major Incident resolution, reviews, and risk mitigation Manage the Change Management process, including CAB participation and policy reviews Oversee Capacity & Event Management including … ServiceNow platform (global admin), managing upgrades and enhancements Maintain and improve ITSM documentation, policies, and joiner/mover/leaver processes Key Experience Required Strong background in IT Service Management with deep understanding of ITSM tools and frameworks ITIL qualified (v3 or v4) with practical application of core service management disciplines Experience in leading Incident, Problem, and Change … Management processes Hands-on ServiceNow platform experience including ITSM module administration Proven ability to manage vendor relationships and ensure accountability Skilled in creating service documentation and delivering training to stakeholders Experience in legal or professional services (desirable) Strong organisational, leadership, and stakeholdermanagement skills IT Service Manager - Permanent - London/Hybrid More ❯
and lifecycle of IT services, ensuring alignment with business strategy Lead continual service improvement initiatives and represent ITSM in strategic forums Drive and oversee Incident, Problem, and Major Incident Management processes Coordinate and lead Major Incident resolution, reviews, and risk mitigation Manage the Change Management process, including CAB participation and policy reviews Oversee Capacity & Event Management including … ServiceNow platform (global admin), managing upgrades and enhancements Maintain and improve ITSM documentation, policies, and joiner/mover/leaver processes Key Experience Required Strong background in IT Service Management with deep understanding of ITSM tools and frameworks ITIL qualified (v3 or v4) with practical application of core service management disciplines Experience in leading Incident, Problem, and Change … Management processes Hands-on ServiceNow platform experience including ITSM module administration Proven ability to manage vendor relationships and ensure accountability Skilled in creating service documentation and delivering training to stakeholders Experience in legal or professional services (desirable) Strong organisational, leadership, and stakeholdermanagement skills IT Service Manager - Permanent - London/Hybrid More ❯