Houston, Texas, United States Hybrid / WFH Options
PCS Software Inc
Location: Houston, TX (Hybrid work environment) Level: Executive Full-Time Exempt Reports To: Chief Executive Officer Education: Bachelor's degree required; MBA or master's preferred Team Leadership: Direct management of up to 10; indirect oversight of up to 20 Position Overview PCS Software, Inc. is seeking a visionary Chief Customer Officer (CCO) to lead our enterprise-wide customer … experience across every touchpoint. As a key member of the executive team, you will champion a customer-first culture, drive cross-functional alignment, and ensure our AI-powered Transportation Management Platform (TMP) delivers measurable value to our clients. This role is ideal for a strategic leader with deep expertise in customer success, support, analytics, and digital transformation. Approximately … while owning and managing the global patent process to ensure strategic protection of intellectual property. What You Bring 15+ years of progressive leadership in Customer Success, Support, Implementation, Project Management, Operations, Analytics, and Professional Services. Proven success in designing and executing CX strategies that drive measurable business impact. Experience leading in a matrixed, fast-paced SaaS or enterprise software More ❯
a U.S. citizen and have a Public Trust successful adjudication from the U.S. government. The candidate will provide overall managerial direction for multiple programs. Utilizes a combination of program management skills and subject matter expertise to provide customer support. Formulates and reviews program feasibility studies, determines cost and ensures conformance to quality standards. Responsible for development of IT or … relevant program management plans, schedules, risk registers and management of IT program risk. Essential Functions, Responsibilities & Duties may include, but are not limited to: Program Leadership and Oversight: Provide executive-level program management for IT operations and sustainment services supporting DHA environments Oversee program execution to ensure all contractual obligations and technical requirements are met Develop, implement … and maintain program management plans, schedules, and controls Manage program resources, budget, staffing, and performance metrics Technical Program Direction: Lead a team of IT architects, engineers, and administrators supporting identity and access management, desktop engineering, and enterprise system monitoring Direct and coordinate activities related to cloud services, on-premises infrastructure, directory services, and security operations Ensure program compliance More ❯
and Global CPS Offices. What you will be doing Service Delivery & Operations: Ensure high-quality IT service delivery, aligning with business needs and SLAs. Manage incident, problem, and change management processes effectively. StakeholderManagement: Act as the key point of contact for internal teams and external clients, ensuring alignment on service expectations and continuous improvement initiatives. StakeholderManagement: Carry out service reviews with business management to ensure requirements for IT services, solutions and products continue to be met and use this to help drive global continuous improvement strategies and initiatives. Technical Leadership: Leverage hands-on IT infrastructure experience to drive best practices in cloud, network, server, and data centre operations. Provide guidance and troubleshooting … support when necessary. Project Management: Oversee and manage infrastructure-related projects, ensuring they are delivered on time, within scope, and within budget. Utilize Agile or traditional project management methodologies as required. Business Analysis: Collaborate with business stakeholders to gather requirements, analyse IT service gaps, and propose enhancements or new solutions that align with business objectives. Continuous Improvement: Identify More ❯
product manager in prioritizing product backlog items. Assist the product team in performing estimation and complexity assessments of product backlog items. Assist the product manager in the creation and management of product roadmaps. Assist the product team in generating and managing artifacts and knowledge bases. Assist the product team in body of evidence (BOE) generation and submission. Assist the … sprint planning). Identify, map, and track dependencies internal and external to the product team. Collaborate with cross-functional teams to ensure efficient product development and delivery. Utilize product management tools such as Jira, Confluence, and M365 to accomplish daily duties. Leverage tools such as Confluence and Jira to facilitate efficient product management. Manage risks and dependencies effectively in … a software development context. Analyze team and product performance through data driven insights Organize and facilitate team, customer, and stakeholder meetings act through the delivery of innovative, desirable, and mission critical software products. Qualifications: Bachelor's degree or equivalent practical experience. Understanding of the software development lifecycle (SDLC). A general understanding of popular backend and frontend technologies More ❯
Washington, Washington DC, United States Hybrid / WFH Options
Gridiron IT Solutions
product manager in prioritizing product backlog items. Assist the product team in performing estimation and complexity assessments of product backlog items. Assist the product manager in the creation and management of product roadmaps. Assist the product team in generating and managing artifacts and knowledge bases. Assist the product team in body of evidence (BOE) generation and submission. Assist the … sprint planning). Identify, map, and track dependencies internal and external to the product team. Collaborate with cross-functional teams to ensure efficient product development and delivery. Utilize product management tools such as Jira, Confluence, and M365 to accomplish daily duties. Leverage tools such as Confluence and Jira to facilitate efficient product management. Manage risks and dependencies effectively in … a software development context. Analyze team and product performance through data driven insights Organize and facilitate team, customer, and stakeholder meetings act through the delivery of innovative, desirable, and mission critical software products. Qualifications: Bachelor's degree with 4+ years of relevant work experience Understanding of the software development lifecycle (SDLC). A general understanding of popular backend and More ❯
Operations Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US Opportunity: Join CACI as the prime contractor on a growing program supporting NAVSEA 03D3 Digital Program Office as an Operations Manager supporting the Navy Maintenance and … DoD/Navy requirements Lead continuous improvement initiatives for operational efficiency Qualifications: Required: Bachelor's Degree (assumed based on role expectations) At least 10 years of experience in operations management within DoD/Navy programs At least 3 years of managerial experience Strong understanding of IT operations management Experience managing complex technical environments Proven leadership and team management … in related field Experience with Navy maintenance systems ITIL certification SAFe certification Knowledge of DoD operational requirements Experience managing legacy system operations Understanding of modern IT service delivery Project management certification Additional Information: This position offers an opportunity to lead operations for critical Navy maintenance systems. The ideal candidate will combine strong operational management skills with technical understanding More ❯
centers/colocation facilities, and 175,000 + users across the Department of Homeland Security (DHS). The TPM owns the full program life cycle-strategy, planning, execution, financial management, risk & issue management, stakeholder communication, and transition to operations-for all HSEN and LAN A engineering and architecture initiatives. The objective of the support services for this … architecture, engineering, testing, security accreditation, and transition to operations. Ensure all deliverables meet DHS SELC, ITIL v4, and PMBOK standards. Oversee Tier 3/Tier 4 escalation processes, change management (ServiceNow), and root cause analysis. Team & StakeholderManagement Lead, mentor, and performance manage a cross functional team of network architects, senior network engineers, and support staff … business cases, SOWs, and Basis of Estimates for surge, modernization, and cloud migration efforts. This Role Provides Task Support for: Delivering a comprehensive development life cycle program encompassing project management, budget operations, strategic development, and tracking. Leading a team of network engineers and architects in supporting DHS. Managing the assessment of network tools, gathering user requirements, identifying missing modules More ❯
East London, London, United Kingdom Hybrid / WFH Options
4SQUARE RECRUITMENT LTD
Solution Consultant (Information Management) Location: [London Hybrid (2 days in) | Salary: £65,000 - £95,000 (dependent on experience) About The Role: We are seeking a proactive and consultative Information Management professional to join a growing team. This is a brand new, pivotal role where you will be responsible for consulting on the design, configuration, and implementation of sophisticated … Owners, End Users, and Project Managers. Design end-to-end solutions that solve clients' People, Process, and Technology challenges. Work closely with internal Technical Consultants, Business Development, and Project Management teams to ensure successful project delivery. Proactively engage with clients to identify problems and opportunities, rather than waiting for issues to arise. Lead the design and oversight of data … M365 platforms. Develop a deep understanding of the clients' software ecosystem to probe, diagnose, and find effective resolutions. Essential Skills & Experience: Minimum of 5 years' experience in an information management, document management, or solution consultancy role. A background in Document & Records Management is critical. Proven expertise as a Subject Matter Expert (SME) in the following key areas More ❯
About Us Zutec is a fast-growing technology company, providing cloud-based software for the construction property industry. Zutec' offers best of breed solutions for Document Management, Quality Management, Handover Management and Asset Management. Today we have digitised over 35 million building documents, 1.5m+ building units, powering £250bn in building assets across the UK and Ireland. Our … meaningful face time with customers, building senior relationships, and helping them embed Zutec software into their core workflows. You will act as the internal bridge, working closely with Account Management, Product, Onboarding/Services, and Support teams to ensure customers are supported across their lifecycle. Specific duties include: Own the customer relationship post-onboarding, driving adoption, satisfaction, and long … adoption challenges. Define, measure, and communicate customer ROI/value plans. Capture and analyse customer feedback (NPS, CSAT) and drive actions internally to improve the customer experience. Build strong stakeholder networks across customer organisations - from C-suite sponsors to project managers and day-to-day users. Lead and facilitate Quarterly Business Reviews (QBRs), ensuring cross-functional participation. Act as More ❯
Koniag Data Solutions, a Koniag Government Services company, is seeking a Cyber SME III HHS GRC Risk Management Branch to support KDS and our government customer in Washington D.C. This position requires the candidate to be able to obtain a Public Trust. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with … company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. The Cyber SME III HHS GRC Risk Management Branch will serve as a key resource on the contract, supporting strategic program operations and oversight functions. The ideal candidate will possess strong project management skills combined with deep cybersecurity expertise to help promote best practices … activities. This position plays a crucial role in maintaining the customer's risk posture by effectively identifying, assessing, remediating, and monitoring privacy and security risks while integrating cybersecurity risk management into the Department-wide enterprise risk management framework. This is a supervisory position. Strategic Program Operations: The Cybersecurity Risk Management Project Manager/SME will lead and More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Fruition Group
high performing IT support team within a fast paced and evolving enterprise environment. This permanent, full time Service Desk Manager role offers a blend of operational leadership, IT service management, and stakeholder engagement. Perfect for candidates seeking a Service Desk Manager job with a passion for driving service excellence and ITSM best practices. This role is ideal for … operations in line with ITIL, ISO27001, and other relevant frameworks. Monitor performance through KPIs and metrics, identifying improvement areas and coaching team members to meet targets. Own the service management framework including incident, request, problem, and change management processes. Analyse service desk data to ensure SLAs are consistently achieved or exceeded. Champion the IT service brand through proactive … communication, stakeholder engagement, and customer feedback initiatives. Drive continuous service improvement and take ownership of problem management and escalation processes. Ensure team training aligns with evolving service requirements and technology trends. Service Desk Manager Requirements Proven experience managing IT support/service desk teams in a mid-to-large scale environment. Strong knowledge of IT service managementMore ❯
Wigan, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Police Digital Services
Join Police Digital Service as NMC Cyber Incident Management Lead. Permanent - FT. Salary starting at £70,000 per annum About Police Digital Service Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. The National Management Centre (NMC) is part of Police Digital Service and provides visibility and control of … for the co-ordination and effective reporting of cyber security incidents within the NMC, along with any issues concerning quality and delivery of the service. You will have line management responsibility for the team of Cyber Incident Leads. Accountable for the evolution and development of the Incident Management Service with regards to continuously improving People, Processes and Technology. … with agreed timeframes. Responsible for ensuring on-call rotations are in place and be available to support if required. Responsible for the quality and standard of all NMC Incident Management outputs. You will be expected to deputise at the NMC Senior Leadership Team level for the Cyber Detect and Response Manager as required. This involves direct accountability to the More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Police Digital Services
Join Police Digital Service as NMC Cyber Incident Management Lead. Permanent - FT. Salary starting at £70,000 per annum About Police Digital Service Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. The National Management Centre (NMC) is part of Police Digital Service and provides visibility and control of … for the co-ordination and effective reporting of cyber security incidents within the NMC, along with any issues concerning quality and delivery of the service. You will have line management responsibility for the team of Cyber Incident Leads. Accountable for the evolution and development of the Incident Management Service with regards to continuously improving People, Processes and Technology. … with agreed timeframes. Responsible for ensuring on-call rotations are in place and be available to support if required. Responsible for the quality and standard of all NMC Incident Management outputs. You will be expected to deputise at the NMC Senior Leadership Team level for the Cyber Detect and Response Manager as required. This involves direct accountability to the More ❯
Tewkesbury, Gloucestershire, South West, United Kingdom
i2i Independent Recruitment Consultancy Ltd
and optimisation of insurance partners, ensuring a seamless experience from contract signature through to launch and maturity. ??????? Youll work collaboratively across Business Development, Marketing, Compliance, and Operations combining relationship management, project delivery, and data insight to drive commercial success and partner satisfaction. People person who will be comfortable building relationships and maximizing them Strong data analysis to drive partners … forward Implementation planning and stakeholdermanagement (internal and external) What Youll Do Manage end-to-end implementation of new partners, ensuring smooth and timely delivery. Act as the main contact for partners, building trusted relationships and driving performance. Use data and reporting to identify opportunities, risks, and areas for growth. Collaborate across teams to improve processes, enhance partner … value, and support renewals. Maintain accurate tracking through Salesforce and other project tools. Must Haves Proven experience in Customer Success, Partner Management, or Implementation roles Excellent relationship-building and stakeholdermanagement skills Strong project management and coordination abilities Confident using data and reporting to inform decisions Highly organised with the ability to juggle multiple priorities Nice More ❯
and transformation of our control practices. As a GRC Analyst, you will support the implementation, monitoring, and continuous improvement of AEGIS London's IT controls. Controls span across change management, project management, change control, identity and access governance, architecture, infrastructure, IT operations and information security. Working within the Controls & Governance (C&G) function, you will contribute to the … controls which will be used for testing Agree Key Risk Indicators (KRIs) with control owners to measure design and operating effectiveness Document control testing procedures Risk Acceptance and Exception Management Log and track exceptions and risk acceptances Assist in validating exception requests and ensuring compensating controls are in place Collaborate with IT Service Delivery and Control Owners to support … remediation efforts Review of Cyber Security specific third-party risk management assessments Process Improvements & Remediation Support Work with control owners to identify remediation actions and enhancements to controls Support policy and process documentation updates as well as cyber security policy creation Project Management and Status Reporting Provide project management for audit remediation and enhancement work, including developing More ❯
to oversee the successful delivery of change programs across the Group. The role will suit an insurance change specialist with a proven track record of leading high performance project management teams to deliver complex change and transformation programs. This is a complex position that will encompass multiple geographies and regulatory requirements, so it will suit a more hands-on … process and people, there will also be a substantial IT systems change element to the role as we continue a modernisation program across the Group. Responsibilities Planning and Portfolio Management • Define and manage the portfolio roadmap, working closely with business and technical stakeholders. • Ensuring the portfolio is aligned with company strategy and reflects business priorities. • Owning the rolling demand … plan, annual delivery plan and related investments. Project/Program Management: • Oversee the delivery of all major transformation programs and projects, ensuring alignment with business strategy. • Ensuring projects are well-managed, adhere to governance, and are delivered with quality, on time and within budget. • Identifying and mitigating risks, ensuring projects stay on track. • Implementing and monitoring quality assurance processes. More ❯
days per week and is only located in the location(s) posted. No relocation is offered. The job duties of the Project Manager are as follows: Strategic Planning & Requirements Management: Conduct comprehensive stakeholder analysis and requirements gathering sessions to clarify network or systems service needs and issue targeted requests for information (RFI) when necessary. Lead technical assessments across … implement process optimization opportunities consistent with customer guidance and principles, cost savings, and system architecture objectives. Conduct complex systems analysis and study requirements to drive operational excellence. Project Execution & StakeholderManagement: Collaborate directly with Task Leads, Project Managers, and clients to ensure deliverables meet scope, budget, and quality standards while maintaining strong stakeholder relationships. Orchestrate internal resources … towards seamless project execution and delivery of excellence. Develop and maintain detailed project roadmaps, monitor KPIs, and track progress using agile project management methodologies and industry-standard tools. Prepare executive-level status reports and proactively identify mitigation strategies to remove project roadblocks. Risk Management & Quality Assurance: Lead risk assessment and mitigation planning across multiple service areas to identify More ❯
the safety and integrity of U.S. air travel. Peraton is seeking an Agile Project Manager to join our team of qualified, diverse individuals. The ideal candidate will lead backlog management, stakeholder engagement, and agile execution to ensure program alignment. Whether you're supporting safety validation efforts or leading teams on major FAA programs, your work will directly impact … aviation professionals who rely on safe, efficient airspace operations every day. In this position, you will: Lead backlog refinement and prioritization, ensuring the work aligns with program objectives and stakeholder expectations. Drive high-performing teams, foster collaboration, and deliver results that align with organizational goals and mission-critical outcomes. Facilitate scrum ceremonies, sprint planning, retrospectives, and daily stand-ups … road-maps, status reports, and documentation to track progress and support decision-making. Champion agile best practices and servant leadership to build high-performing, self-organizing teams. Support change management and communication efforts to ensure smooth adoption of new processes or tools. Why This Role Matters The NAS is one of the world's most sophisticated and high-stakes More ❯
Technologies' AI and Data Services revenue across a wide portfolio of enterprise customers and industries. This role requires strong technical expertise in AI and associated Data engineering and Data management disciplines, strong consultative selling skills, executive-level communications, and business development acumen. The candidate will jointly lead and influence customers from initial opportunity discovery through proposal development and deal … attainment, and closure. Partner with Sales Executives, Business Development Managers, Account Managers, and Service Delivery teams to jointly develop, qualify, and advance pipeline opportunities. Support sales forecasting, reporting, pipeline management, and quota achievement. Structure deals to meet customer needs while aligning Dell's services portfolio, delivery capabilities, and financial objectives. Entrepreneurial focus to drive innovation, efficiency, process/IP … Develop and deliver compelling customer presentations, demos, proposals, and design sessions to both executive and technical audiences. Manage customer expectations across complex solution lifecycles with strong delegation, accountability, and stakeholdermanagement skills. Technical Solution Leadership Architect Services end-to-end data and AI solutions across data pipelines, data lakes, data governance, AI model pipelines, and enterprise AI platforms. More ❯
Technologies' AI and Data Services revenue across a wide portfolio of enterprise customers and industries. This role requires strong technical expertise in AI and associated Data engineering and Data management disciplines, strong consultative selling skills, executive-level communications, and business development acumen. The candidate will jointly lead and influence customers from initial opportunity discovery through proposal development and deal … attainment, and closure. Partner with Sales Executives, Business Development Managers, Account Managers, and Service Delivery teams to jointly develop, qualify, and advance pipeline opportunities. Support sales forecasting, reporting, pipeline management, and quota achievement. Structure deals to meet customer needs while aligning Dell's services portfolio, delivery capabilities, and financial objectives. Entrepreneurial focus to drive innovation, efficiency, process/IP … Develop and deliver compelling customer presentations, demos, proposals, and design sessions to both executive and technical audiences. Manage customer expectations across complex solution lifecycles with strong delegation, accountability, and stakeholdermanagement skills. Technical Solution Leadership Architect Services end-to-end data and AI solutions across data pipelines, data lakes, data governance, AI model pipelines, and enterprise AI platforms. More ❯
Technologies' AI and Data Services revenue across a wide portfolio of enterprise customers and industries. This role requires strong technical expertise in AI and associated Data engineering and Data management disciplines, strong consultative selling skills, executive-level communications, and business development acumen. The candidate will jointly lead and influence customers from initial opportunity discovery through proposal development and deal … attainment, and closure. Partner with Sales Executives, Business Development Managers, Account Managers, and Service Delivery teams to jointly develop, qualify, and advance pipeline opportunities. Support sales forecasting, reporting, pipeline management, and quota achievement. Structure deals to meet customer needs while aligning Dell's services portfolio, delivery capabilities, and financial objectives. Entrepreneurial focus to drive innovation, efficiency, process/IP … Develop and deliver compelling customer presentations, demos, proposals, and design sessions to both executive and technical audiences. Manage customer expectations across complex solution lifecycles with strong delegation, accountability, and stakeholdermanagement skills. Technical Solution Leadership Architect Services end-to-end data and AI solutions across data pipelines, data lakes, data governance, AI model pipelines, and enterprise AI platforms. More ❯
Technologies' AI and Data Services revenue across a wide portfolio of enterprise customers and industries. This role requires strong technical expertise in AI and associated Data engineering and Data management disciplines, strong consultative selling skills, executive-level communications, and business development acumen. The candidate will jointly lead and influence customers from initial opportunity discovery through proposal development and deal … attainment, and closure. Partner with Sales Executives, Business Development Managers, Account Managers, and Service Delivery teams to jointly develop, qualify, and advance pipeline opportunities. Support sales forecasting, reporting, pipeline management, and quota achievement. Structure deals to meet customer needs while aligning Dell's services portfolio, delivery capabilities, and financial objectives. Entrepreneurial focus to drive innovation, efficiency, process/IP … Develop and deliver compelling customer presentations, demos, proposals, and design sessions to both executive and technical audiences. Manage customer expectations across complex solution lifecycles with strong delegation, accountability, and stakeholdermanagement skills. Technical Solution Leadership Architect Services end-to-end data and AI solutions across data pipelines, data lakes, data governance, AI model pipelines, and enterprise AI platforms. More ❯
The Project Manager/Cybersecurity SME will serve as a key resource on the contract, supporting strategic program operations and oversight functions. The ideal candidate will possess strong project management skills combined with deep cybersecurity expertise to help promote best practices, build partnerships, enhance communications, and improve oversight activities. This position plays a vital role in implementing processes to … and analyzing collected data, and preparing departmental reports Lead the development and implementation of compliance processes, procedures, and disciplines that drive standardization, consistency, efficiency of operations, and sound project management across the organization Oversee system inventory tracking and Plan of Action and Milestones (POA&M) management from a departmental perspective Manage the OIS Audit Program, including oversight of … cybersecurity audits conducted by the Office of Inspector General (OIG) and Government Accountability Office (GAO) Supervise technical and engineering support activities, including SharePoint management, ISSO services, and security governance, risk, and compliance (sGRC) tool implementation Develop strategies and methodologies to improve compliance tracking, reporting, and remediation across the department Collaborate with stakeholders at all levels to ensure consistent application More ❯
We are currently seeking an accomplished Digital Transformation Programme Director to join our team permanently, reporting to the VP of Customer Transformation. The Programme Director will lead the development, management, and delivery of our global multi-year Digital commerce transformational programmes. You will work closely with cross-functional teams, regions, markets, and third-party partners to implement capabilities, optimize … terms of benefits, costs and risk. Day to day leadership of the Programme team to effectively coordinate the individual projects and initiatives, programme and project interdependencies (group & functional) and management and resolution of risks and issues. Facilitate making trade off decisions between quality, costs, scope and time. Programme Budgets and Benefits Realisation: Establish and manage multi-million/multi … year budget management process to effectively monitor costs and benefits as the programme progresses. Management, resolution and escalation of financial aspects of the programme to ensure successful delivery. Programme Reporting and Communications: Management of the programme reporting (and associated project reporting) and proactive communication strategy; providing clear visibility of the programme progress through to the Exco (due More ❯
manage expectations with client stakeholders. Lead various stages of the implementation lifecycle. Support business development and sales efforts through consultative client engagement. Provide regular status updates and support program management reports as needed. What we value Strong analytical, organizational skills and team management experience. Strong inter-personal communication skills and expertise in documentation, reporting and presentation. Ability to … work in a fast-paced, globally structured, and team-based environment, as well as work independently. Proven experience in Program management, stakeholdermanagement, client engagement and expectation management across project life cycle. Experience in Agile Methodology and tools (e.g., JIRA, Rally, RTC) preferred. Front/Middle office platforms experience is useful. Education & Preferred Qualifications Bachelor's … than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but More ❯