101 to 125 of 312 Permanent Support Analyst Jobs

Application Support Analyst – Derivatives Trading - Are you a tech-savvy problem solver eager to thrive in a high-performance trading environment? Join a fast-paced, innovative derivatives trading firm as an Application Support Analyst and play a key role in maintaining the stability and efficiency of cutting-edge trading systems. Key Responsibilities Deliver first and second … line support for mission-critical trading applications, ensuring seamless trading operations. Diagnose and resolve technical issues across diverse platforms, maintaining optimal system performance. Collaborate closely with developers, traders, and infrastructure teams to implement effective solutions. Monitor application health and proactively mitigate potential disruptions. Develop and maintain scripts to automate workflows and enhance operational efficiency. Your Profile Bachelor’s degree … in Computer Science, Engineering, or a related technical discipline. 1–2 years of hands-on experience in application support within a commercial setting. Strong command of Linux, especially command-line operations. Proficient in SQL for data analysis and troubleshooting. Experience with scripting languages such as Python, Bash, or Shell. Analytical thinker with a keen eye for detail and a More ❯

Application Support Analyst – Derivatives Trading - Are you a tech-savvy problem solver eager to thrive in a high-performance trading environment? Join a fast-paced, innovative derivatives trading firm as an Application Support Analyst and play a key role in maintaining the stability and efficiency of cutting-edge trading systems. Key Responsibilities Deliver first and second … line support for mission-critical trading applications, ensuring seamless trading operations. Diagnose and resolve technical issues across diverse platforms, maintaining optimal system performance. Collaborate closely with developers, traders, and infrastructure teams to implement effective solutions. Monitor application health and proactively mitigate potential disruptions. Develop and maintain scripts to automate workflows and enhance operational efficiency. Your Profile Bachelor’s degree … in Computer Science, Engineering, or a related technical discipline. 1–2 years of hands-on experience in application support within a commercial setting. Strong command of Linux, especially command-line operations. Proficient in SQL for data analysis and troubleshooting. Experience with scripting languages such as Python, Bash, or Shell. Analytical thinker with a keen eye for detail and a More ❯

1st Line Support Analyst Location: Beckton, London Type: Full-Time, Permanent We are seeking a dedicated and proactive Onsite 1st Line Support Analyst to join our team and provide exceptional IT support to a key client in Beckton. This role is perfect for someone who thrives in a dynamic environment and is passionate about delivering … information. Being an ambassador of Sharp IT Services at all times, to improve and maintain the reputation of Sharp IT Services. Requirements: Proven experience in a similar 1st line support role. Strong knowledge of Windows operating systems and Microsoft Office Suite. Excellent problem-solving skills and the ability to work under pressure. Strong communication skills, both written and verbal. … professional looking to take the next step in your career, we would love to hear from you. Apply now to join our team and help us deliver exceptional IT support to our valued client. More ❯

one of the UK’s most recognisable brands. With offices across the country and a strong focus on innovation, this organisation is seeking a motivated and technically capable Application Support Analyst to join their growing IT team. In this role, you’ll be responsible for supporting key IT applications, managing cloud-based technologies, and ensuring the smooth operation … per week on-site) Contract: Permanent Salary: £36,000 Benefits: Flexible working hours, 25 days holiday, holiday purchase scheme, car lease scheme Key Responsibilities Provide 2nd and 3rd line support for IT applications and systems Troubleshoot and resolve technical issues across Windows environments Support cloud-based platforms, particularly Azure and O365 Ensure timely and secure processing of payments … Contribute to the development of the organisation’s Cyber Security capabilities Essential Skills & Experience Strong knowledge of Windows operating systems Experience in 2nd/3rd line IT support Proficient in diagnosing and resolving technical issues Familiarity with IT security practices and tools Working knowledge of SQL Ideal Candidate Profile Background in Service Desk or IT Support roles Eager More ❯

Job Description IT Support Analyst Engineer Our client is seeking to recruit an IT Support Analyst Engineer with 3 to 5 years of experience in IT Network and Support, ideally from a banking environment. Responsibilities include: Support and maintenance of the IT infrastructure, providing IT support to staff and group colleagues. Responding to … service outages and IT-related problems; maintaining system security. Providing IT support to branch staff for software, hardware, and networking issues, including installation, configuration, and troubleshooting. Supporting endpoint security measures such as antivirus, firewalls, patching, and two-factor authentication. Managing daily project operations and assisting in IT project delivery. Providing end-user computing support. Coordinating between London users and More ❯

D365 F&O Support Analyst – Support, associate, support analyst, support consultant, junior functional consultant, D365, D365FO, D365 F&O, F&O, Dynamics 365, Dynamics 365 finance & operations, ERP, Finance – UK – Remote - £35k-45k Our end user client is looking for a D365 Finance Support Analyst to provide 1st and 2nd line support. … under pressure & without supervision. Willingness to continue learning and develop your technical skills. Full UK Driving license Main Responsibilities: Provide specific 1st/2nd line D365 F&O software support Provide Dynamics AX & D365 administration duties. Monitor ERP batch queues for error notifications. Manage and maintain user access lists/security around environment access. Train end users on elements … of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary Take ownership of customer problems and follow up the status of problems to the customer More ❯

D365 F&O Support Analyst – Support, associate, support analyst, support consultant, junior functional consultant, D365, SCM, D365FO, D365 F&O, Dynamics 365, Dynamics 365 finance & operations, supply chain, ERP, Finance – UK - Hybrid - £35k-45k Our end user client are looking for a D365 F&O Support Analyst to provide 1st and 2nd … elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary. Take ownership of customer problems and follow up the status of problems to the … in a timely manner. Log & prioritise all incidents, service requests, change requests in the Service Desk Management tool and Azure Dev Ops (when required). Highlight when external technical support is required where problems cannot be resolved in-house, liaise with 3rd Party suppliers to expedite resolution. Remote Support management of customer issues when required. Complete service request More ❯

D365 F&O Support Analyst – Support, associate, support analyst, support consultant, junior functional consultant, D365, SCM, D365FO, D365 F&O, Dynamics 365, Dynamics 365 finance & operations, supply chain, ERP, Finance – UK - Hybrid - £35k-45k Our end user client are looking for a D365 F&O Support Analyst to provide 1st and 2nd … elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary. Take ownership of customer problems and follow up the status of problems to the … in a timely manner. Log & prioritise all incidents, service requests, change requests in the Service Desk Management tool and Azure Dev Ops (when required). Highlight when external technical support is required where problems cannot be resolved in-house, liaise with 3rd Party suppliers to expedite resolution. Remote Support management of customer issues when required. Complete service request More ❯

IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group … assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Manage day to day operational aspects of a project and scope. To assist the IT Manager in delivering various IT projects. End User Computing support for all staff. Coordinator between the London More ❯

IT Support Officer ?" Islington Our Client is looking to recruit an IT Support Analyst with at least 3 years experience. As an IT Support Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are focused primarily on general IT support functions. The position provides exposure to a … broad range of IT-related projects and visibility across several departments in the organisation. As IT Support Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and maintaining the Company’s IT systems and for providing efficient desktop support to number of business users. The Officer will be … Monitor attacks, intrusions and unusual, unauthorised, or illegal activity, investigate security alerts and provide incident response. Maintain physical local network and telephone cabling, switches, and hubs. Provide assistance and support to colleagues in IT-related matters. QUALIFICATIONS AND SKILLS REQUIRED Windows and MacOS troubleshooting skills Experience with Google Workspace and Office365 Networking troubleshooting Analytical and Organisational skills Ability to More ❯

delivering cutting-edge solutions that revolutionize businesses. We pride ourselves on our innovative culture, collaborative environment, and commitment to customer excellence. We are seeking a proactive and skilled Technical Support Analyst to join our dynamic team and help us continue our journey of growth and innovation. Key Responsibilities - Provide exceptional technical support to our clients, addressing and … problems in a timely and efficient manner. - Collaborate with the development and QA teams to identify, replicate, and report software bugs and issues. - Document and maintain detailed records of support interactions, including troubleshooting steps and resolutions. - Assist in the creation and maintenance of user guides, FAQs, and other support documentation. - Participate in software testing and quality assurance activities … latest software updates, features, and industry trends. Qualifications - Bachelor's degree in Computer Science, Information Technology, or a related field. - Minimum of 2 years of experience in a technical support or similar role, preferably within a software environment. - Strong understanding of software applications, operating systems, and networking concepts. - Excellent problem-solving and analytical skills, with the ability to think More ❯

Application Support Analyst – Front Office/Trading Systems £400–£600 per day | Inside IR35 | 12 month rolling contract Central London | Hybrid Working Everyone matters here: We promote an inclusive, supportive environment for all genders We’re committed to creating a workplace where everyone feels welcome and valued We actively support gender diversity and inclusion at every level … We foster a culture of work-life balance and equal opportunity You’ll be joining a global financial services firm, delivering hands-on application support across trading, clearing, and market connectivity platforms. This is a technical and user-facing role where you’ll own issues end-to-end and play a key part in keeping high-impact systems stable … and responsive. What you’ll be doing: Supporting a wide range of trading and post-trade systems (including trade capture, clearing, and risk apps) Providing 2nd/3rd line support for internal and external users Managing incidents, system changes, and vendor upgrades Writing and maintaining PowerShell or Python scripts for automation Running exchange reporting and handling technical onboarding for More ❯

Application Support Analyst – Front Office/Trading Systems £400–£600 per day | Inside IR35 | 12 month rolling contract Central London | Hybrid Working Everyone matters here: We promote an inclusive, supportive environment for all genders We’re committed to creating a workplace where everyone feels welcome and valued We actively support gender diversity and inclusion at every level … We foster a culture of work-life balance and equal opportunity You’ll be joining a global financial services firm, delivering hands-on application support across trading, clearing, and market connectivity platforms. This is a technical and user-facing role where you’ll own issues end-to-end and play a key part in keeping high-impact systems stable … and responsive. What you’ll be doing: Supporting a wide range of trading and post-trade systems (including trade capture, clearing, and risk apps) Providing 2nd/3rd line support for internal and external users Managing incidents, system changes, and vendor upgrades Writing and maintaining PowerShell or Python scripts for automation Running exchange reporting and handling technical onboarding for More ❯

2nd Line IT Support Advisor Salary DOE Truro – hybrid working. We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator … join a company where you can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired Skills: Certifications – MCITP, CompTIA, Network+ Experience in an MSP environment Telco More ❯

What's the role about? As our Business Applications Support Analyst, you will be responsible for maintaining and supporting a range of business applications from small, bespoke solutions to large cross-function applications. You will support and maintain the integrations between applications, supporting with external third-party systems such as EDI and other integration methods. This role … work as agreed by a rota. Out of Hours ad-hoc work can be required. Who you are Strong and current experience of working in retail IT business systems support with a good understanding of support considerations for a multi-channel highly integrated retail business. Proficiency in supporting Microsoft Dynamics 365 Business Central is essential. Prior knowledge and … understanding of supporting Retail, Merchandising, Finance and Warehouse solutions is highly advantageous. Comfortable working as part of a team, utilising support methodologies and support management tools to provide exceptional business user support. Good all round technical knowledge, with strong Excel skills (including data manipulation) and good experience of using other Microsoft applications, including PowerPoint and Visio. Previous exposure More ❯

Role Overview As an IT Telephony Analyst, you will provide essential first-line support for telephony and communication systems, ensuring seamless voice connectivity for a global customer base. You will be responsible for troubleshooting VoIP, PBX, and unified communications platforms, resolving telephony-related incidents through phone and case management systems. Working in shift patterns ranging from 8am to … 11pm, with later shifts occurring once every six weeks as you gain experience, you will ensure compliance with IT support procedures, escalate issues when needed, and collaborate with senior IT support teams to maintain efficient operations. Responsibilities Follow IT support procedures and escalate issues when needed. Troubleshoot and triage telephony, VoIP, and PBX support cases. Document … system failures and update internal databases. Manage customer cases from setup to ongoing support, ensuring SLAs are met. Act as the technical lead during customer service reviews. Communicate updates, impacts, and solutions to customers. Ensure compliance with policies and timely submission of reports. What you'll need to succeed Ability to work onsite at the Milton Keynes office More ❯

Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. £25,000 salary (negotiable), on site in Derbyshire Shift Patterns (6am-2pm, 9am-5pm, 11am-7pm (work remotley)) - The ability to drive and have your own vehicle will be essential for onsite shifts. To apply … the first port of call for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so a willingness to learn quickly is essential. … What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. UK citizenship. To apply. Please either apply through this advert or emailing me directly via . For further information More ❯

Support Analyst Department: Professional Services Employment Type: Permanent - Full Time Location: Remote, NZ Reporting To: James Hibbert Description Deliver exceptional technical support, optimize system performance, and drive operational excellence! Are you a skilled technical professional passionate about solving complex issues and ensuring seamless system performance? At Evotix, we are looking for a Support Analyst responsible … AWS/AWX. In this role, you will work closely with internal and external stakeholders to turn technical challenges into streamlined solutions. What You'll Do Technical Provide technical support for the software package(s) developed by the company, and its supporting technologies in our hosted and client hosted environments. Deploying, maintaining, improving and monitoring high load web applications … other team members as appropriate. Working closely with Helpdesk, Developers, Business Analysts and clients to resolve complex application issues Providing a high level of communication and participating in client support directly Work independently on assigned tasks and prioritize effectively Effectively manage and reasonably set internal and external client expectations. Being effective, responsive, responsible, accountable and methodical in a live More ❯

We are currently recruiting for a Technology Support Analyst II, on a 12 month fixed term contract, to work Monday to Friday 9.30am to 5.30pm in our London office. POSITION OVERVIEW The Technology Support Analyst II is responsible for day-to-day PC hardware and software support. This includes imaging, installing, diagnosing, repairing, maintaining, and upgrading … priorities and possess a high level of discipline while remaining flexible. The individual will also be required to assist the Firmwide IT Service Desk by providing 1st line phone support to our customers. In addition to demonstrating considerable experience in the areas of responsibility listed above, the successful candidate will demonstrate expertise in providing prompt, professional and courteous services … candidate will be part of a weekend coverage Rota. They may also be required to work overtime during the weekdays or weekends when needed. This is an in-office support role. JOB RESPONSIBILITIES (This list is not exhaustive and may be supplemented and changed as necessary.) Good judgment in assessing user issues; intermediate troubleshooting methodology. Ability to work for More ❯

We are currently recruiting for a Technology Support Analyst II, on a 12 month fixed term contract, to work Monday to Friday 9.30am to 5.30pm in our London office. POSITION OVERVIEW The Technology Support Analyst II is responsible for day-to-day PC hardware and software support. This includes imaging, installing, diagnosing, repairing, maintaining, and upgrading … priorities and possess a high level of discipline while remaining flexible. The individual will also be required to assist the Firmwide IT Service Desk by providing 1st line phone support to our customers. In addition to demonstrating considerable experience in the areas of responsibility listed above, the successful candidate will demonstrate expertise in providing prompt, professional and courteous services … candidate will be part of a weekend coverage Rota. They may also be required to work overtime during the weekdays or weekends when needed. This is an in-office support role. JOB RESPONSIBILITIES (This list is not exhaustive and may be supplemented and changed as necessary.) Good judgment in assessing user issues; intermediate troubleshooting methodology. Ability to work for More ❯

Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk - Desktop Support Analyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for its client-first culture, strong values, and forward-thinking approach to technology and service … delivery. In this role, you'll be the face of the IT team - providing critical desktop and remote support to internal users across multiple global locations. You'll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new employees. What You'll Be Doing: Providing top-tier IT support (in … solver with a structured approach to troubleshooting Technically versatile - from Windows/macOS to mobile devices and enterprise systems A team player who works well in a hybrid global support environment Requirements: 3+ years of professional IT support experience (remote and onsite) Experience imaging Windows and macOS systems Proficiency with Active Directory, Citrix, and network troubleshooting Familiarity with More ❯

and at-fixture space. These connect to create efficiencies and digitise workflows. To understand more about us, please visit https://www.sea.live/The Role Reporting to the Support Global Team Lead we are looking for a full-time Customer Support Analyst to join our London office to deliver a high-quality user support service … Strong organisational skills and able to prioritise Flexible, can-do approach Skills and experience One of the following criteria should also ideally apply to you: Prior experience in application support or helpdesk roles Knowledge of or prior experience in shipping and/or commodity trading is preferable but not mandatory (e.g. Maritime Studies background, work experience in shipping/ More ❯

job you feel best fits your skill set and experience. If our team feels you are better suited for another role, we will reach out about the alternate opportunity. Support Analyst - Integration & Deployment Management London, Montreal Team: Integration Projects Department: Production Control Group (PCG) Position Overview: The Integration Projects team plays a crucial role in the analysis, planning More ❯

implementation of a new canning line and several other strategic projects. What will I be doing? We're continuing to invest in our business systems and digital capabilities to support our growth and operational excellence. We're looking for a proactive Application Developer & ERP Support Analyst to help us evolve our systems and support our users. … technical documentation, test plans, and operational user guides for the developmental changes made. Collaborating closely with colleagues across departments to deliver robust, user-focused solutions. Participating in the IT support rota, with an onsite presence required. This is a collaborative role based in our open-plan office, where teamwork, communication, and knowledge sharing are key to our success. Joining … the out-of-core hours support rota. What are we looking for? What essential skills do I need? Understanding of ERP systems and their role in business operations. SQL and relational database knowledge. Excellent teamwork and communication skills. Desirable Skills: Experience with Microsoft Dynamics NAV and/or Dynamics 365 Business Central. Familiarity with source control tools (e.g., Git More ❯

Innovative Systems, one of the world's most trusted providers of best-of-breed data quality and compliance solutions is looking for a ApplicationSupport Analyst (Software Support Analyst)to join our fast growing Customer Success team in London, UK. You will gain satisfaction knowing that you are utilizing your language skills as well as your interpersonal and … our clients in over 60 countries to identify potential money laundering and terrorist financing threats - helping to keep us all - a bit safer. What you will be doing Application Support Analysts regularly use problem-solving, communication, and SQL skills. You will combine knowledge of our products with your analytic and technical skills to providesuperior assistance and issue resolution to … skills Excellent verbal and written communication skills in English p roficiency of the Englishlanguage at a native or business level Willingness to be on call after hours in customer support rotation (very minimal) It's a plus if you have Programming with at least one programming language such as C, C++,C#, .Net, Java, JavaScript, HTML, XML Knowledge of More ❯