101 to 125 of 143 Permanent Support Analyst Jobs

We have a current opportunity for a Trade Support Engineer on a permanent basis. The position will be based in Dublin For further information about this position please apply. Top Tier Investment Bank in Dublin, requires a support analyst to work with the lead trader and quant to support the Fixed Income Bonds desk and pricing … libraries. Ideally candidae will come from a trading environment, with 1,2, 3rd line support skills, strong VBA Excel & Python advantageous and knowledge of 3rd party systems such as Charles River and Bloomberg. Good communication skills essential. Candidate will: Monitor, restore service, change, support and handle day-to-day activities 7/24/365 required to run … met and environments are managed. Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident. Provides immediate response More ❯

to foster an environment where everyone can thrive. • Excellence - To provide excellent, high-quality products, services, and interactions. We strive to always exceed expectations. We’re looking for a Support Analyst to join our Client Support team, working with global banking and insurance clients. This is a client facing role where you’ll investigate, resolve, and escalate … technical and business issues, while ensuring excellent customer satisfaction. What you’ll do: Provide first-line support for enterprise (re)insurance and treasury applications Investigate incidents, triage issues, and escalate where necessary Communicate clearly and professionally with clients and colleagues Collaborate with developers, engineers, and third-party vendors Contribute to knowledge sharing and continuous service improvement Analyse support More ❯

to foster an environment where everyone can thrive. • Excellence - To provide excellent, high-quality products, services, and interactions. We strive to always exceed expectations. We’re looking for a Support Analyst to join our Client Support team, working with global banking and insurance clients. This is a client facing role where you’ll investigate, resolve, and escalate … technical and business issues, while ensuring excellent customer satisfaction. What you’ll do: Provide first-line support for enterprise (re)insurance and treasury applications Investigate incidents, triage issues, and escalate where necessary Communicate clearly and professionally with clients and colleagues Collaborate with developers, engineers, and third-party vendors Contribute to knowledge sharing and continuous service improvement Analyse support More ❯

to foster an environment where everyone can thrive. • Excellence - To provide excellent, high-quality products, services, and interactions. We strive to always exceed expectations. We’re looking for a Support Analyst to join our Client Support team, working with global banking and insurance clients. This is a client facing role where you’ll investigate, resolve, and escalate … technical and business issues, while ensuring excellent customer satisfaction. What you’ll do: Provide first-line support for enterprise (re)insurance and treasury applications Investigate incidents, triage issues, and escalate where necessary Communicate clearly and professionally with clients and colleagues Collaborate with developers, engineers, and third-party vendors Contribute to knowledge sharing and continuous service improvement Analyse support More ❯

industry - is it time for you to join us? The Role: Based in our Glasgow Head Office, an excellent opportunity has arisen in our IT Department for an IT Support Analyst to provide general 1st Line Network support to users throughout the UK, and assist with administering systems including Active Directory, Exchange 2013, Web and Mail Filters. … developments from conception to implementation. Successful applicants should demonstrate the following: Sound understanding of Active Directory and Windows 2008/2012 servers General hardware repair/build and network support skills IT Qualification (or knowledge gained through experience) Strong problem solving techniques Well-developed communication skills with the ability to communicate effectively at all levels and with a wide More ❯

Gotpeople are working closely with a dynamic local IT comapny are are looking for Technical support Analysts. The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the shift (must … skills RESPONSIBILITIES Customer Service Acting as the first point of contact via phone, email or ticket Providing a friendly, quick and helpful experience for our clients Providing 1st level support remotely Escalating tickets to 2nd line team and collaborating with team members Use of our ticketing system Use our ticketing system to work on and resolve helpdesk tickets & service … and apply remediation actions as indicated by our processes Review regularly scheduled/automated actions as indicated by our processes Communication, Reporting and Risk Escalate tickets that require Technical Support Analyst assistance Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue Identify More ❯

We’re recruiting for a Business Systems Support Analyst to join our growing team in Fivemiletown, Co. Tyrone. In this role, you’ll be the go-to subject matter expert for our business systems (especially our ERP) providing support and guidance to end-users. You’ll take the lead on managing incidents, service requests, problems, and changes … Work with vendors, escalate complex issues, and ensure service levels are met. Empower users with guidance, training, and easy-to-use resources. Lead service improvements, run DR drills, and support Lean efficiency projects. Help roll out new ERP features and modules that make our business smarter and faster. What We’re Looking For Hands-on experience with ERP and … improvements, and automation tools. Proactive, adaptable, and ready to make an impact in a fast-moving environment. Essential Skills & Experience Demonstratable experience in an IT Business Systems/Applications support role (ERP or similar). Experience in liaising with third party providers . Proficient in use of Microsoft Suite . IT related Degree or a HNC/HND in More ❯

IT Support and Provisioning Analyst £32,000 - £37,000 + bonus and benefits Full Time/Permanent Banbury/3-4 days a week in the office The Role and Company: I am looking for a driven IT Support and Provisioning Analyst to join well established company who continue to grow and invest into their internal … IT department. This is primarily an office-based role in Banbury, Oxfordshire. As an IT Support and Provisioning Analyst you will be a key part of the IT Support & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner of … the Audio Visual services for UK offices and on-site IT support for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing IT Support with experience of provisioning and AV support. Must have proven experience in providing support in a Microsoft environment working with End User workplace equipment including laptops More ❯

IT Support and Provisioning Analyst 32,000 - 37,000 + bonus and benefits Full Time/Permanent Banbury/3-4 days a week in the office The Role and Company: I am looking for a driven IT Support and Provisioning Analyst to join well established company who continue to grow and invest into their internal … IT department. This is primarily an office-based role in Banbury, Oxfordshire. As an IT Support and Provisioning Analyst you will be a key part of the IT Support & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner of … the Audio Visual services for UK offices and on-site IT support for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing IT Support with experience of provisioning and AV support. Must have proven experience in providing support in a Microsoft environment working with End User workplace equipment including laptops More ❯

Our client is recruiting for a proactive and technically skilled Student Records System - SITS Technical Support Analyst to join their Digital Services team. This is a vital role that supports and enhances the student experience by ensuring the smooth operation, maintenance, and development of the SITS student records system and eVision portal. You'll act as a key … technical point of contact, resolving issues, supporting system upgrades, contributing to development projects, and helping deliver solutions that meet evolving academic and administrative needs. Key Responsibilities • Provide technical support for the SITS student records system and its integrations.• Diagnose and resolve bugs, log solutions, and escalate issues when necessary.• Work with Senior Application Developers on large-scale and complex … developments.• Deliver small-scale development tasks independently using SITS tools, HTML, and JavaScript.• Support quality assurance, software updates, and version releases.• Participate in change management and testing of new features.• Ensure compliance with Data Protection, GDPR, and Cyber Security standards.Essential: • Degree-level education (or equivalent experience).• Experience using the Tribal SITS:Vision/eVision system.• Knowledge of web More ❯

Network Support Analyst Top Skills - Must Haves: Cisco Switches, Routers and Switches, Network Protocols, Juniper, LAN WAN, Troubleshooting, IP Networking Top Skills' Details 1. Security+ 2. Secret Clearance Minimum (will be upgraded to a TS) 3. 1-3+ years working in IT ie: networking Also, OPEN to candidates with more experience within network administration. please show all … TR/IP NOC team provides all facets of Incident Management supporting a Wide Area Network (WAN) for DISA in a 24x7 environment, specifically Layer 2 and Layer 3 support (of the OSI model). Responsible for remote monitoring and management of the WAN utilizing client provided tools. Document network outages, hazardous conditions, site locations, and any type of … provides a centralized network suite of equipment that provides a host of network security capabilities. •Enterprise SATCOM Gateway Services (ESGS), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities. •Airborne Intelligence, Surveillance, Reconnaissance operations support. •Missile Defense Agency Ground-based Midcourse Defense (GMD) Communications Network. •Other key services provided include operational More ❯

Are you an experienced SAP B1 Support Analyst with strong ERP knowledge and a passion for supporting manufacturing operations? This is an exciting opportunity to join a growing global organisation and play a pivotal role in supporting and enhancing their SAP Business One and BEAS Manufacturing environment. The Role: You will provide 2nd (progressing to 3rd) line support … and BEAS across production, warehouse, QC and engineering departments. This is a hands-on role working closely with users, IT, and business teams to resolve issues, improve processes, and support ongoing rollout projects across multiple sites. Responsibilities: Troubleshooting and resolving SAP B1/BEAS issues within agreed SLAs Managing data, DTW templates, and integrations Supporting Item Master Data, BOMs … integrations is an advantage What’s on Offer: Competitive salary Hybrid working – 3 days in the office and 2 days working from home Opportunity to progress into 3rd line support and project work Be part of a collaborative global IT team Exposure to SAP Business One, BEAS, Boyum and BPA automation tools If you’re looking to build your More ❯

If you have an interest in becoming a Dynamics 365 Support Analyst this is an excellent opportunity to join a growing Microsoft Partner that offers both hands-on support and exposure to project delivery , with a clear path towards consultancy or development. You'll be part of a small, collaborative team supporting a variety of customers across More ❯

We have a current opportunity for a Support Analyst on a permanent basis. The position will be based in London. For further information about this position please apply. 5-8 years of work experience in a Trade Floor Environment. Experience with troubleshooting excel, managing add ins and quant library installs. Understand excel formulas (nested) for complex data manipulation. … high-pressure, fast environment. Basic Python skills, able to debug code and suggest fixes for issues. Comfortable with Excel and coding in VBA Provide 1st and 2nd line IT support for spreadsheet tools and macros used by trading, sales, and risk functions. Possesses strong technical and/or business functional knowledge of systems, timing and dependencies. Conducts independent analysis More ❯

We have a current opportunity for a Support Analyst on a permanent basis. The position will be based in London. For further information about this position please apply. 5-8 years of work experience in a Trade Floor Environment. Experience with troubleshooting excel, managing add ins and quant library installs. Understand excel formulas (nested) for complex data manipulation. … high-pressure, fast environment. Basic Python skills, able to debug code and suggest fixes for issues. Comfortable with Excel and coding in VBA Provide 1st and 2nd line IT support for spreadsheet tools and macros used by trading, sales, and risk functions. Possesses strong technical and/or business functional knowledge of systems, timing and dependencies. Conducts independent analysis More ❯

We have a current opportunity for a Support Analyst on a permanent basis. The position will be based in London. For further information about this position please apply. 5-8 years of work experience in a Trade Floor Environment. Experience with troubleshooting excel, managing add ins and quant library installs. Understand excel formulas (nested) for complex data manipulation. … high-pressure, fast environment. Basic Python skills, able to debug code and suggest fixes for issues. Comfortable with Excel and coding in VBA Provide 1st and 2nd line IT support for spreadsheet tools and macros used by trading, sales, and risk functions. Possesses strong technical and/or business functional knowledge of systems, timing and dependencies. Conducts independent analysis More ❯

We have a current opportunity for a Support Analyst, to work directly with the lead EU Gov Bonds Trader in Dublin. VBA Excel, Interest Rate Swaps, Inputs to Price Bond Swaps, Taylor Series, Aladdin, Calypso, Murex advantageous. 5-8 years of work experience in a Trade Floor Environment. Experience with troubleshooting excel, managing add ins and quant library … high-pressure, fast environment. Basic Python skills, able to debug code and suggest fixes for issues. Comfortable with Excel and coding in VBA Provide 1st and 2nd line IT support for spreadsheet tools and macros used by trading, sales, and risk functions. Possesses strong technical and/or business functional knowledge of systems, timing and dependencies. Conducts independent analysis More ❯

Senior Applications Analyst - Loughborough (Hybrid) £40,000 - £50,000 Role: We're seeking a Senior Applications Analyst to lead the support, development, and optimisation our client's organisation's critical application and infrastructure estate. You'll take ownership of complex systems, drive key upgrade projects, and play a pivotal role in service improvement ensuring that the systems … You'll be a trusted technical advisor, collaborating closely with IT leadership and business stakeholders. Key Responsibilities: Act as SME for application services, delivering advanced 2nd/3rd line support across Windows Server, business systems, and cloud platforms (Azure/365). Lead and deliver major software upgrades, system integrations and migration, working with project teams and senior stakeholders. … maintain comprehensive technical documentation, knowledge base articles, and asset records. Build strong relationships with senior users, suppliers, and third parties to resolve incidents and deliver service improvements. Mentor and support junior analysts, sharing knowledge and best practice. Participate in an on-call rota (with enhanced allowance) to ensure 24/7 service continuity. Ideal Candidate: Significant 2nd/3rd More ❯

Experience as a Support Professional in IT field or as an IT Technical Consultant/3+ Years of relevant experience Knowledge of Microsoft Office, SharePoint, web-based application, handheld RF devices Experience in Prophet ERP system (or very similar), WMS support experience, with financial knowledge & Warehouse Management. Tools knowledge (Prophet ERP, EDI). Help Desk Ticketing System for … issues specific in ServiceNow 24x7 support and Level 3 escalation Detailed JD: • Bachelor’s degree in Computer Science, or Business, or equivalent work experience • Experience as a Support Professional in IT field or as an IT Technical Consultant. • Must be familiar with standard concepts, practices, and procedure for supporting business application in a complex and dynamic operations environment. … Knowledge of Microsoft Office, SharePoint, web-based application, handheld RF devices • Experience in Prophet ERP system (or very similar), WMS support experience, with financial knowledge. • Excellent written and verbal communication and problem solving skills • Excellent learning skills with the ability to quickly pick up new technologies • Excellent communication skills, collaboration skills, self-motivation and must have a strong team More ❯

Application Support Technician Chandlers Ford, Eastleigh Salary: £25-33k (DOE) This is an excellent chance to join a software company who specialise in delivering ERP solutions to a wide range of industries. They are seeking an Application Support Technician with strong communication and problem-solving skills to support their growing customer base. You will be part … of the support function, logging service calls, speaking directly with customers, troubleshooting software and process-related issues, and documenting solutions. As you progress, you will gain exposure to upgrades, installations, development work, and delivering training. Essential Skills & Experience Degree in IT, Business IT or equivalent training. Strong problem-solving ability and initiative. Ability to quickly understand business and system … under pressure. General IT knowledge (Microsoft applications, servers, browsers, remote desktop). Desirable Experience with ERP/business systems (Priority, SAP, Epicor, MS Dynamics, NetSuite, Sage). Previous application support experience. SQL/SQL database knowledge. Benefits There is private medical, and a large free car park on site. There is plenty of learning and development opportunities. More ❯

Job summary We are looking for an enthusiastic and dynamic individual to join our remarkable team as an Analyst and support in the production, analysis and delivery of high-quality healthcare information and to support achievement of Trust performance against national and local targets and influence operational decision making in vital Trust management. Using the most modern … analytical methods and data extraction tools you will aid and influence key decision making within the Trust and support the delivery of life changing patient care. You will be joining an experienced team with established influence in Trust decision making and innovation. You will also be joining a regional and national Analytical healthcare community who are great at sharing More ❯

growth. Find your future with us. The Boeing Portal in Fleet, Hampshire houses the Strategic Experimentation & Analysis team whose role is to conduct Operational Analysis, Simulation and Modelling in support of Boeing UK and Europe. The purpose of the role is to work within an established team of Operational Analysts with experience in the Air, Maritime, Land, Cyber and … behalf of European governments and National Defence requirements. The analysis work undertaken within the Boeing Portal focuses on the provision of hard quantitative evidence that can be used to support business cases for multiple high-level decisions across a broad portfolio of activities. Candidates must therefore have a mathematical background and be comfortable with the provision of empirical evidence … directly with customers and other Boeing colleagues. Responsibilities and Focus Typical Focus Areas are as follows : Market Analysis : Reviewing potential military uses of Boeing products through quantitative means to support the growth of the Boeing business for new and existing markets. Force Structures Analysis : Using the full spectrum of Operational Research techniques (soft and hard) to develop internal and More ❯

Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure … connected and protected 24/7. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System … queries. This is a hybrid working role with occasional travel required to our HQ in Warwick. What you'll do: First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues More ❯

small team but looking for more autonomy and ownership? I'm exclusively recruiting on behalf of a growing MSP based in Marlborough. They deliver high-quality, relationship-focused IT support to a loyal and growing client base across a range of industries.Due to continued growth, they’re now looking to hire a Service Desk Team Lead, a hybrid role … combining hands-on technical support with leadership of a small team (2–4 engineers), reporting directly to the Managing Director. This is an ideal opportunity for someone who wants real influence in a business, ownership of service delivery, and the chance to help shape the way IT support is delivered. Role Overview As the Service Desk Team Lead … you’ll be responsible for the day-to-day operation of the service desk, ensuring the team delivers prompt, professional, and effective support across a wide variety of technologies. You’ll still be hands-on technically, especially with more complex escalations, while also managing workflow, mentoring junior engineers, and helping refine support processes and documentation. You’ll work More ❯

Your New Role As an IT Support Engineer (2nd Line), you'll be the go-to person for clients across the UK. You'll be the escalation point for the Service Desk team, tackling a wide range of technical issues with your extensive knowledge of Microsoft 365, Windows, and networking. Based on-site in Taunton, you'll also get … volume of tickets. A brilliant team player attitude with a problem-solving approach and the ability to work independently. Excellent communication skills, with the ability to provide high-level support directly to customers, both remotely and in person. What You Need to Do Now If you're interested in this role, click 'apply now' to forward an up-to More ❯