76 to 100 of 228 Permanent Support Analyst Jobs

Application Support Analyst - City - 6 months contract - Inside IR35 Application Support Analyst urgently required by a leading financial services firm in the City. Core part of the role is and resolving tickets tied to legacy applications - VB.NET, SQL, C#. Key Responsibilities First point of contact for legacy system issues—triaging, updating, and resolving support tickets … and data updates for fixes, adhering to ITIL-aligned incident and change protocols Monitor system alerts and performance metrics Key Skills - MUST HAVES Proven experience in customer-facing technical support, with a service-first mindset. General knowledge of software development principles VB.NET, SQL, C#, SQL, SSIS/SSRS Familiar with ITIL frameworks and comfortable navigating incident/change workflows. More ❯

1st Line Support Analyst up to £28,000 per annum Bromley, Kent Permanent Full Time We have an exciting opportunity for a 1st Line support analyst in our Service Desk team. Using your skills in technical analysis and 1st Line Support you will be responsible for supporting our internal employees, assisting with PC, applications, server … with the rollout of software updates for both Head Office and Field users (SCCM knowledge would be beneficial to this role) Overseeing stock allocation in the Computer Room Comprehensive support for Microsoft environments Advanced troubleshooting of Microsoft Office & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis and … proactive maintenance Endpoint security management Collaboration with 1st Line Support Participation in IT projects Software deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on More ❯

1st Line Support Analyst up to £28,000 per annum Bromley, Kent Permanent Full Time We have an exciting opportunity for a 1st Line support analyst in our Service Desk team. Using your skills in technical analysis and 1st Line Support you will be responsible for supporting our internal employees, assisting with PC, applications, server … with the rollout of software updates for both Head Office and Field users (SCCM knowledge would be beneficial to this role) Overseeing stock allocation in the Computer Room Comprehensive support for Microsoft environments Advanced troubleshooting of Microsoft Office & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis and … proactive maintenance Endpoint security management Collaboration with 1st Line Support Participation in IT projects Software deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on More ❯

We are seeking a Netsuite Support Analyst to join a permanent role within the retail industry in London. The ideal candidate will provide technical support and expertise to ensure the smooth operation of Netsuite systems within the technology department. Client Details This opportunity is with a global organisation within the retail industry, known for its forward-thinking … approach and commitment to leveraging technology to enhance its operations. Description Provide day-to-day support for the ERP ecosystem, including NetSuite and related integrations, by managing helpdesk queries, assisting end-users, ensuring timely resolution within SLA guidelines. Act as a key point of contact for our Netsuite integrations with 3PL partners, managing day-to-day queries and supporting … any future enhancement initiatives on the integration roadmap. Assist in the delivery and support of ERP and system enhancements, coordinating with stakeholders to test, document, and implement solutions within defined timelines. To support the global Systems team and wider business in the design and implementation of solutions that support the continued development of our platform for growth. More ❯

We are seeking a Netsuite Support Analyst to join a permanent role within the retail industry in London. The ideal candidate will provide technical support and expertise to ensure the smooth operation of Netsuite systems within the technology department. Client Details This opportunity is with a global organisation within the retail industry, known for its forward-thinking … approach and commitment to leveraging technology to enhance its operations. Description Provide day-to-day support for the ERP ecosystem, including NetSuite and related integrations, by managing helpdesk queries, assisting end-users, ensuring timely resolution within SLA guidelines. Act as a key point of contact for our Netsuite integrations with 3PL partners, managing day-to-day queries and supporting … any future enhancement initiatives on the integration roadmap. Assist in the delivery and support of ERP and system enhancements, coordinating with stakeholders to test, document, and implement solutions within defined timelines. To support the global Systems team and wider business in the design and implementation of solutions that support the continued development of our platform for growth. More ❯

Senior Operations Support IT Analyst needs 5-8 years in Salesforce administration and support with MuleSoft integration experience Senior Operations Support Analyst requires: ISELIN NJ: Charlotte, NC o Strong Salesforce administration proficiency (security model, data management, customization) o Working knowledge of MuleSoft Anypoint Platform and API management o Experience with SOQL, Data Loader, REST/… certification (ADM 201) o Additional certifications: Platform App Builder, Service Cloud Consultant, MuleSoft Developer o Experience with Einstein Analytics, Agile/Scrum, and DevOps practices o Occasional after-hours support for critical issues and release deployments; schedule flexibility required based on business needs. o Senior Operations Support Analyst duties: o Serve as primary contact for complex Salesforce … objects, fields, and validation rules; conduct system audits and optimize performance o Troubleshoot Anypoint Platform integrations, monitor API health, resolve connectivity issues, and ensure data synchronization across systems o Support Sales Cloud, Service Cloud, and Experience Cloud; troubleshoot automation tools (Process Builder, Flow, Workflows); maintain reports and dashboards o Partner with business users and development teams; translate technical concepts More ❯

Application Support Analyst – Join a Leading Software Solutions Provider Are you a problem-solver with a passion for technology and exceptional customer service? We’re looking for a Product/Application Support Analyst to join our growing team, supporting innovative applications used across the insurance and financial services sectors. As the first point of contact for … our clients, you’ll play a vital role in managing support tickets, diagnosing and resolving issues, and ensuring customers receive a seamless service experience. This is a hands-on position where you’ll combine technical expertise with strong communication and relationship skills to deliver outstanding results. What you’ll be doing: Managing incidents from start to finish, ensuring SLAs … re looking for: Strong customer focus and communication skills Experience with Service Desk tools (e.g., Jira Service Desk) SQL or database scripting skills (preferred) Knowledge of ITIL framework and support processes Detail-oriented, proactive, and able to manage multiple priorities Experience in the insurance or Lloyd’s market (advantageous but not essential) Why join us? You’ll be part More ❯

Application Support Analyst – Join a Leading Software Solutions Provider Are you a problem-solver with a passion for technology and exceptional customer service? We’re looking for a Product/Application Support Analyst to join our growing team, supporting innovative applications used across the insurance and financial services sectors. As the first point of contact for … our clients, you’ll play a vital role in managing support tickets, diagnosing and resolving issues, and ensuring customers receive a seamless service experience. This is a hands-on position where you’ll combine technical expertise with strong communication and relationship skills to deliver outstanding results. What you’ll be doing: Managing incidents from start to finish, ensuring SLAs … re looking for: Strong customer focus and communication skills Experience with Service Desk tools (e.g., Jira Service Desk) SQL or database scripting skills (preferred) Knowledge of ITIL framework and support processes Detail-oriented, proactive, and able to manage multiple priorities Experience in the insurance or Lloyd’s market (advantageous but not essential) Why join us? You’ll be part More ❯

Application Support Analyst - Newcastle upon Tyne Competitive salary | Full-time | 5 days a week in office (Newcastle upon Tyne) About Us We are a newly established joint venture between two global organisations - one a leading management consultancy and the other a major international investment firm. Our mission is to build a team of exceptional technology professionals in the … who take ownership, think critically, and go the extra mile when needed. We encourage creative problem solvers who thrive in fast-paced environments. About the Role As an Application Support Analyst , you will play a key role in maintaining, supporting, and improving mission-critical systems that underpin business operations. You'll work closely with developers, quantitative analysts, and … incident analyses. Implement and manage changes and releases, enforcing proper change management processes. Contribute to improving operational efficiency, reliability, and resilience of systems. Oversee business continuity and recovery processes. Support and maintain monitoring, alerting, and scheduling tools to ensure smooth operation of applications. Required Qualifications & Skills Experience working in a global application support environment, ideally within financial services More ❯

Application Support Analyst - Poole - £30,000 - 34,000 Our client is looking for a proactive and detail-oriented Application Support Analyst to join their team. In this role, you will help ensure internal applications run smoothly, manage support tickets, monitor system integrations, and collaborate with internal teams and external suppliers. Key Responsibilities: Triage and manage … support tickets across multiple applications, escalating issues as needed Monitor and resolve system integration errors between ERP, WMS, and other core systems Assist with change requests, bug tracking, and user acceptance testing Support end users across Finance, Operations, and other departments Coordinate with 3rd party suppliers to resolve issues efficiently Maintain documentation, guides, and internal knowledge resources Candidate … Profile: Strong Microsoft Office skills (Excel, Word, Outlook, Teams) Understanding of system integrations and data flows Excellent problem-solving and troubleshooting skills Strong communication and customer support mindset Ability to prioritise effectively in a ticket-driven environment Desirable: ERP support experience (Business Central/NAV) Experience with Microsoft 365/SharePoint, FileMaker Familiarity with support systems (HaloITSM More ❯

SAP Payroll Analyst - Payroll – Birmingham Hybrid working Salary up to £60,000 SAP HR & Payroll Support Analyst required for a leading client based in Birmingham. My client is currently seeking a SAP HR & Payroll Support Analyst to come on board to deliver crucial support for our HR and Payroll systems, this role is dedicated … collaborate closely with business stakeholders, IT teams, and external vendors to resolve issues, optimize system performance, and contribute to key HR and Payroll projects. Key skills and responsibilities, • SAP Support experience • Required experience in SAP HR Payroll, with practical skills in troubleshooting and configuration. • Extensive SAP configuration knowledge, including payroll schemas, PCRs, and wage type setup. • Proven track record More ❯

IT Support Analyst Location: Edinburgh (Hybrid after onboarding) Salary: £32,000 - £38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office/2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join … our Edinburgh team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd line … support for desktops, laptops, mobile devices, and core business applications. Support Microsoft 365 , Active Directory , and other enterprise systems. Assist with user onboarding , device deployment, and system configuration. Maintain network connectivity , security, and backup solutions. Participate in IT projects, including system upgrades and security improvements . Provide clear communication and excellent customer service to staff at all levels. More ❯

IT Support Analyst Location: Edinburgh (Hybrid after onboarding) Salary: £32,000 - £38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office/2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join … our Edinburgh team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd line … support for desktops, laptops, mobile devices, and core business applications. Support Microsoft 365 , Active Directory , and other enterprise systems. Assist with user onboarding , device deployment, and system configuration. Maintain network connectivity , security, and backup solutions. Participate in IT projects, including system upgrades and security improvements . Provide clear communication and excellent customer service to staff at all levels. More ❯

Kapiti/Equation Support Analyst - 12 month FTC - 3 Days in London/2 Days WFH Job Purpose: Responsible for providing business and technology support for core applications. Key Responsibilities: Core Responsibilities: Provide technical support for production applications (eg, Kapiti/GMM/OFAC). Ensure application availability, reliability, and stability. Own and resolve production issues … promptly using appropriate methodologies. Liaise with users, internal tech teams, and vendors to resolve issues. Maintain support documentation and operations manuals, including disaster recovery (DR). Adhere to change management and compliance procedures. Participate in after-hours on-call support and reduce repeat issues. Assist with capacity planning and new software deployments. Ensure DR/BCP procedures are … implemented and validated. Manage system maintenance and proactively handle incidents (eg, via ServiceNOW). Identify opportunities for automation and system improvements. Project Responsibilities: Ensure smooth transition of projects into support with proper handover and documentation. Additional Responsibilities: Promote knowledge sharing across applications. Manage vendor relationships and escalate issues as needed. Collaborate with the Service Desk on reporting and monitoring. More ❯

NetSuite Support Analyst with experience supporting NetSuite applications and solid business process analysis is sought by an international manufacturer & retailer with an HQ near Birmingham. With extensive acquisitional growth this NetSuite Support Analyst will join a dynamic, highly skilled team focussing on supporting internal stakeholders with their technical queries or issues, using user rep... More ❯

Job Title: Application and Data Support Analyst Location: Bristol (Hybrid – 3 days onsite) Salary: £35,000 – £38,000 (DOE) Peaple Talent has partnered with an award-winning investment solutions platform with an entrepreneurial and innovative culture. They are looking for an Application and Data Support Analyst to join their IT team. You will play a key … role in triaging and managing support requests, resolving application and database issues, and working with stakeholders across the business to ensure smooth delivery of technical support. The Role: Troubleshoot and resolve application and data-related issues Manage and triage support requests from internal and external sources Analyse and query production data using SQL Produce reports and dashboards for … business and technical teams Access production systems for incident management and debugging Document processes, troubleshooting steps, and knowledge base articles Work closely with business analysts, product owners, and developers Support quality assurance and compliance within a regulated environment The Candidate: Proven experience in a customer or technical support role Strong SQL skills in a production environment (querying, updating More ❯

Role: IT Support Analyst Location: Hampstead, North London/Remote Working Salary: Up to 35k Full time: Mon – Fri 0900-1700 Reporting to: Head of Customer Service & Monitoring About us: Group Nexus is an established, leading player in the parking management industry. With our new and luxurious premises in Hampstead, North London our employees are given flexibility to … we are uniquely positioned within our sector and are able to offer our clients best-in-industry solutions to meet their ever-changing needs. About the role: The NexusPlatform Support Analyst role is responsible for providing first/second line support to both internal and external customers for solutions covering all aspects of the NexusPlatform solution. This … is an exciting opportunity for a candidate looking to improve their technical support skills and experience. Working within a fast-paced and dynamic team, the candidate will play their part in expanding the business with an aggressive improvement strategy, playing a key part in achieving the goals defined within our client’s strategy. Key Objectives & Responsibilities: Walking users through More ❯

DMS Business Support Analyst Southwest £40,000 – £60,000 + Benefits We’re working with a prestigious automotive group seeking a DMS Business Support Analyst to take ownership of their Dealer Management System (Keyloop) and wider business systems. You’ll play a vital role in supporting dealership operations across the group — ensuring systems run smoothly, user … permissions, and licensing Act as the main point of contact for Keyloop and other third-party suppliers Resolve DMS-related tickets, incidents, and system issues in a timely manner Support business system integrations with manufacturers and third parties Contribute to new site launches, software rollouts, and DMS improvement projects Train and support staff to ensure systems are used More ❯

Application Support Analyst – 6 month FTC Salary - £26,500 - £28,500 Location: Hybrid (Flexible mix of office and remote work) About the Role Are you a problem-solver who thrives in a fast-paced, collaborative environment? We're looking for an Application Support Analyst to play a key role in supporting, enhancing, and optimising the Group … forward-thinking team where innovation, continuous improvement, and professional development are at the heart of everything we do. What You'll Do As an integral part of our Application Support team, you'll: Deliver first-class application support , ensuring SLA targets are consistently met for critical business systems. Analyse and implement technical enhancements across our broker and insurer … responses and managing stakeholder communications. Monitor system health and performance to proactively identify potential issues before they impact service. Identify and implement process improvements to streamline workflows and enhance support efficiency. What You'll Bring We're looking for someone who's: Highly motivated , proactive, and solution-focused. Experienced in diagnosing and resolving issues in enterprise applications (performance, configuration More ❯

Application Support Analyst – 6 month FTC Salary - £26,500 - £28,500 Location: Hybrid (Flexible mix of office and remote work) About the Role Are you a problem-solver who thrives in a fast-paced, collaborative environment? We’re looking for an Application Support Analyst to play a key role in supporting, enhancing, and optimising the Group … forward-thinking team where innovation, continuous improvement, and professional development are at the heart of everything we do. What You’ll Do As an integral part of our Application Support team, you’ll: Deliver first-class application support , ensuring SLA targets are consistently met for critical business systems. Analyse and implement technical enhancements across our broker and insurer … responses and managing stakeholder communications. Monitor system health and performance to proactively identify potential issues before they impact service. Identify and implement process improvements to streamline workflows and enhance support efficiency. What You’ll Bring We’re looking for someone who’s: Highly motivated , proactive, and solution-focused. Experienced in diagnosing and resolving issues in enterprise applications (performance, configuration More ❯

Technical Support Analyst - SQL/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands on, & build up their … software experience. Key Skills: o Windows support experience o Databases/basic SQL o Web servers - such as Apache experience is helpful o Remote Access Tool Starting salary in the region £30-45K + benefits. Apply now for immediate consideration and interview this week! Technical Support Analyst - SQL/Applications Oscar Associates (UK) Limited is acting More ❯

1st Line Support Analyst £26,500 + Bonus + Benefits and Training Nr Cardiff This is a fantastic opportunity for you, a 1st Line Support Analyst with a passion for IT and a genuine love of problem solving and customer care. If you enjoy helping people get the best out of their tech and you genuinely … care about providing great support (not just closing tickets), this could be a brilliant next step click apply for full job details More ❯

DMS Business Support Analyst £40,000 - £50,000 + Benefits Westbury, BA13 Permanent, Full Time Overview We're working with a leading commercial vehicle dealership group that's looking for a DMS Business Support Analyst to take ownership of its Dealer Management Systems and wider business applications. You'll ensure smooth day-to-day operations, resolve … promptly. Own major incidents and communicate effectively with all stakeholders. Manage and maintain third-party interfaces within the DMS environment. Update and oversee Franchise Data modules across multiple brands. Support IT change projects through accurate documentation and communication. Build strong relationships with Keyloop to enhance system performance and efficiency. Collaborate with manufacturers on business system integrations and provide end More ❯

public transport availab le) Renishaw are undertaking an ambitious project to deploy Microsoft Dynamics 365 throughout the global subsidiary network, and we are seeking an enthusiastic Second Line D365 Support Analyst to join our applications support team. You will have commercial experience of supporting Dynamics 365 solutions in either Customer Engagement or Finance and Operations. You will … need the ability to manage multiple support requests simultaneously and work well under pressure in a fast-paced hybrid environment. Please note: this role is a hybrid based role with 2/3 days/week onsite. Having personal transport is a necessity as public transport cannot be relied on due to our location. Responsibilities Evaluate allocated incidents to … determine root cause and apply appropriate system configuration or code changes where needed. Analyse and develop solutions for minor system change requests. Assist, when needed, the Level 1 support team. Follow existing and author new procedures as needed. Use ITSM tool to track and update tickets. Key requirements Experience as a support analyst, with a focus on More ❯

Support Analyst Hybrid Overall Role Objectives Reporting to the Support Lead you will be a key member of our support team, this role will be extremely varied and demanding where you will need to hit the ground running and be able to multi-task in a fast-paced environment. You will be assisting technical and non … and the business units. Communicate well on your tasks/progress and understand the wider contest in which you work. Flexible - We operate a rota for Out-of-Hours support, supporting critical issues affecting our sites so you will need to be open to flexible working hour. Tasks/Responsibilities Operational Day-to-day management of new and existing … from ticket being logged through to resolution Liaising with internal IT teams for escalation of issues Liaising with third party suppliers for resolution of issues Providing Out of Hours Support when assigned on a rota basis Project work as and when required People Communicate in a civil and effective manner. Act in a responsible and professional manner at all More ❯