1 to 25 of 174 Remote Permanent Support Engineer Jobs

Senior IT Support Engineer - Manchester - £30,000-£35,000 A growing and forward-thinking business is seeking a skilled Senior IT Engineer to join its IT team during an exciting phase of expansion. This role has arisen due to genuine business growth and offers a structured pathway for progression, particularly for those with ambitions to step into … leadership roles. This is a varied role where you will be mentoring and supporting the more junior engineer (1st/2nd Line) in the team, acting as a point of escalation and getting involved in projects. This is a hybrid role, with three days a week based at the company's Manchester office and two days working from home … post-probation). Key Responsibilities: Act as a point of escalation for hardware, software, networks, and business applications. Mentor and support junior team members, promoting a culture of technical excellence. Lead resolution of escalated technical issues and serve as a key contact for complex IT problems. Diagnose and resolve issues across Microsoft Windows environments. Support the development and More ❯

a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of … the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week Culture … Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services More ❯

a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of … the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week Culture … Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services More ❯

a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of … the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week Culture … Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services More ❯

IT Support Engineer - 3rd Line - 2nd Line Support - Circa £36k + Benefits Package. Onsite. Hampton Court, Greater London. Permanent. Onsite - Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Must have Education Sector experience. *Must be Eligible to work in the UK. Leading School is seeking to secure … a 3rd Line - 2nd Line IT Support Engineer - the role is supported by an MSP. The role will support 100+ staff members & 100 students. Technical Skills Required: 3rd Line - 2nd Line IT Support Engineer - 3 to 4 years’ experience. Microsoft 365 Admin, SharePoint & MS Teams. Windows Server - knowledge of AD, DNS, DHCP, VMware etc. Networking … Troubleshooting Switches, Wireless A/P, LAN/WAN, TCP/IP, DNS, VLAN, VPN - 2nd Line Support/Desirable to have Ubiquity or Cisco Meraki experience. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. Hardware & Software support - installation, configuration & deployment. Media Audio/Visual devices - i.e., Projectors & Interactive Displays etc. Security - Firewall, AV, Web More ❯

IT Support Engineer - 3rd Line - 2nd Line Support - Circa £36k + Benefits Package. Onsite. Hampton Court, Greater London. Permanent. Onsite - Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Must have Education Sector experience. *Must be Eligible to work in the UK. Leading School is seeking to secure … a 3rd Line - 2nd Line IT Support Engineer - the role is supported by an MSP. The role will support 100+ staff members & 100 students. Technical Skills Required: 3rd Line - 2nd Line IT Support Engineer - 3 to 4 years' experience. Microsoft 365 Admin, SharePoint & MS Teams. Windows Server - knowledge of AD, DNS, DHCP, VMware etc. Networking … Troubleshooting Switches, Wireless A/P, LAN/WAN, TCP/IP, DNS, VLAN, VPN - 2nd Line Support/Desirable to have Ubiquity or Cisco Meraki experience. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. Hardware & Software support - installation, configuration & deployment. Media Audio/Visual devices - i.e., Projectors & Interactive Displays etc. Security - Firewall, AV, Web More ❯

I'm looking for a Technical Support Engineer to join an award-winning Cyber Security solutions business based in Lutterwrth, Leicestershire. Role Purpose: Provide 1st and 2nd line IT support across the UK and US offices, ensuring high system availability and user satisfaction. Support a range of internal infrastructure including servers, networks, cloud platforms, mobile devices … and corporate systems in line with ISO and ITIL standards. Key Responsibilities: Deliver 1st/2nd line support via the internal service desk Assist with 3rd line support and technical projects under supervision Install, configure, and maintain IT hardware, software, and networks Manage service requests and incidents in line with SLAs Liaise with suppliers for IT equipment and … services Contribute to internal knowledge base Participate in on-call rota (extended support hours/weekends) Ensure compliance with internal processes and documentation standards Role Requirements: 3+ years in a similar IT support role Strong knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Experience with Linux, OS X, virtualisation (e.g., VMware), backup solutions, Azure More ❯

IT Support Engineer Permanent Salary: £30,000 - £35,000 Fully Remote with frequent travel to sites Please note : A valid driving licence and access to a vehicle are essential. About the Role We're looking for a motivated and skilled IT Support Engineer to join a growing team. In this dynamic, home-based role, you'll … play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving, takes pride in excellent … service, and wants to contribute to a business with strong values and a clear mission What You'll Do Provide first and second-line support for users across the business Troubleshoot hardware, software, printers, and connectivity issues Manage support tickets with clarity and professionalism Onboard new users, configure devices, and manage account access Maintain and support laptops More ❯

Job Title: 2nd Line IT Support Engineer - Local Government Location: South-West London Contract Duration: Initial 2 months Day Rate: £250 per day (Inside IR35) Start Date: 17th March 2025 Work Arrangement: Office-based (No remote working) Salt Recruitment is currently seeking an experienced 2nd Line IT Support Engineer to join a Local Government organisation in … London . This is an excellent opportunity for an IT professional with strong troubleshooting skills and a background in public sector or corporate IT environments to provide hands-on support in a fast-paced setting. Key Responsibilities: Provide 2nd line IT support , troubleshooting both hardware and software issues. Support and maintain Windows 10, Windows Server OS, Azure … Intune, and Microsoft 365 . Manage and troubleshoot Active Directory, VPNs, and remote support tools . Provide technical assistance with mobile devices (iOS & Android), laptops, and desktops . Install and upgrade software as required. Work with virtualisation technologies such as vSphere and Azure Virtual Desktops . Liaise with third-party suppliers and escalate issues where necessary. Ensure best practices More ❯

Desktop Support Engineer - London Salary up to £35,000-40,000 A leading London client seeks a Desktop Support Engineer to handle all IT queries for office visitors, including the Tech Leadership team. The role requires strong communication skills, the ability to work under pressure, and expertise in Intune, AutoPilot, and other MS tools to support … depth expertise in PC hardware setup and configuration. Solid understanding of networking concepts such as LAN, WAN, and VPN. Demonstrated ability to lead small-scale projects related to desktop support for personal computers and peripherals. Strong analytical abilities. Excellent communication skills and professional telephone etiquette. Prior experience on an IT Service Desk. Genuine enthusiasm for information technology and a More ❯

IT Support Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets is required for a multi award-winning Managed Service Provider based in the City of London. ALL LEVELS OF IT EXPERIENCE CONSIDERED As a successful candidate … you will need a solid foundation in 1st Line/2nd Line IT Technical Support, preferably covering Microsoft technologies within a Technical Help Desk environment. SALARY: up to £32,000 per annum + Bonus (up to £3,000 p.a.) + Benefits (see below) LOCATION: Hybrid working/3 Days per Week working from the office in the City of … mark, and only a select few have scored 30! Wishing you the best of luck with it. JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer/Service Desk Analyst/IT Technicianwho has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support More ❯

2nd Lin e Support Engineer Security Clearance Required - DV ('Developed Vetting') Location: Huntingdon, UK - Hybrid working policy 80% on-site UNLEASH YOUR POTENTIAL We are looking for someone with a passion for infrastructure, ideally from an operational support services background. You will be self-motivated and be able to work autonomously to achieve day to day objectives … Business/Teams), networking technologies and storage. Your Role and Responsibilities. The role will provide technical exposure variance across both outcomes based project activities and operational (Business as Usual) support activities. The duties of the role will also include providing remote and on-site support. There is also a requirement to provide out of hours on call support. You … will be expected to contribute towards the creation and ongoing maintenance of technical documentation and provide material to support the project work or the operational support service. SKILLS AND KNOWLEDGE: Have excellent knowledge of Virtualized Environments such as VMware and Hyper-V, with knowledge of VMware horizon being an advantage; Have excellent knowledge of Windows Server Environments, from More ❯

36k - £49k per annum Astroscale UK are seeking a passionate, enthusiastic and multi-disciplined IT Support Engineer to join our growing global IT team. We are looking for someone who is prepared to roll up their sleeves, get through the support workload providing an excellent level of service to the Astroscale teams. This person will also be … platforms from AWS and Azure so you will have the opportunity to work with all these systems to some extent. Responsibilities Triaging requests, and providing 1st and 2nd line support to a growing user base covering Microsoft O365, AWS and other Astroscale systems, escalating 3rd line to Senior Engineers. Setting up new, and managing existing, user accounts and access … laptop builds and making recommendations for improvements Diagnosing and fixing network problems Maintaining inventory systems Managing data backups across our estate Working with the global IT team to optimise support processes Developing training materials for Astroscale users Occasional need to support Astroscale through on-call shifts may be required Essential Skills Great at supporting Microsoft Windows 11 Microsoft More ❯

Role: IT Support Engineer Location: York (Hybrid) Salary: £28,000 - £32,000 Summary: Are you an experienced IT Support professional looking to take the next step in your career? We're recruiting for a skilled IT Support Engineer to join a fast-growing MSP in York. This is an excellent opportunity to work within a … to a variety of cutting-edge technologies including Office 365, Windows Server, Active Directory, Networking, Azure, and VMware. If you're passionate about technology and enjoy providing top tier support in a learning environment, this could be your perfect role. The Company: Join a market-leading MSP with a national presence and a reputation for excellence. The team prides … develop their skills. While the role is primarily based in Leeds, occasional travel may be required, so a full UK driving licence is preferred. The Role: As an IT Support Engineer, you'll provide 2nd line support to client users, ensuring that technical issues are resolved efficiently and effectively. You'll be working with a variety of More ❯

ProPursuit is searching for an experienced level 2 tech to join an Essex based business IT support & consultancy client of ours. The role will allow fully remote working, however commuting to client offices for onsite tasks will be required on occasion. Travel will typically be across Essex, but occasionally further afield. Candidate will work with end users to troubleshoot … tickets to resolution, design systems to meet customer requirements, and assist with onsite installations. Your profile: Experienced in setup and support of Microsoft 365 services (Intune, Sharepoint, AAD, Exchange, Teams) Experienced with Windows 10/11, Microsoft Office Experience configuring and troubleshooting networks - TCP/IP, Switches, Routers, WiFi, LAN/WAN/VLANs - predominately Ubiquiti but support More ❯

customers and will best suit an experienced technical professional, with a background in supporting Microsoft technologies across cloud, modern workplace, end point management and security. As the 3rd Line Support Engineer, you will be working on escalations, problems, and major incidents, and focus on resolving tricky technically tickets. You may, from time to time, need to visit our … the office Monday-Friday. After the probationary period, you will have the option to work in hybrid (4 days from the office and 1 day from home) Responsibilities Technical support Be the main point of contact for escalations within the service desk: Lead Problem and Major Incident investigations Efficiently progress tickets within ConnectWise Manage - resolve Incident, Problem and 'non … standard' Request tickets as assigned Consult senior colleagues in the Professional Services team or Microsoft/third-party support as required Keep detailed notes and time entries within tickets Act as a peer reviewer for change control submissions Represent Managed Services during service transition phases as projects move through hyper-care into operations Documentation and processes Follow existing and More ❯

We're looking for an exceptional IT Support Engineer to help us make a difference to our planet. As our IT Support Engineer the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home.This is a voluntary, non-contractual … which processes are optimised. Autonomyin provision ofsupportand working under routine direction with limited discretion. We operate an on-call roster in Technology to provide 24/7/365 support to respond to operational service requirements. This post may be part of an on-call roster and the postholder would be required to participate in an on-call roster … where in operation. This ITSupport Engineer role is aligned to End User Computing Engineer - Government Digital and Data Profession Capability Framework (ddat-capability-framework.service.gov.uk) Person specification Essential Criteria, skills and experience: 1. Expert by nature - An understanding of supporting hardware, software, and operating systems in a modern Enterprise environment, with examples of your experience in at least four More ❯

within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align seeks a highly experienced and motivated Desktop Support Engineer that possesses strong client-service skills and solid desktop troubleshooting experience. This position will report to the Align Managed Services team, which provides monitoring and support services for critical and noncritical IT assets. Prior Hedge Fund or Alternative Investment industry experience is preferred. Qualified candidates will have prior experience providing deskside, technical support for executives and VIPs in a Corporate Environment. Excellent customer service, follow-up, and communication skills are a must. This role is hybrid requiring in-office presence twice per week You … overnights and weekends This is a full-time position offering full benefits, a salary in the $70K to $80K range, and paid training Responsibilities Provide on-site desk side support for desktop-related and end user technical issues at one of our key managed services client locations Provide technical support for desktop-related and end user technical issues More ❯

A leading and growing FMCG Manufacturer is currently recruiting for an IT Systems Engineer/IT support Engineer/First line Engineer to join the business. Reporting into the Head of IT, this IT Systems Engineer/IT support Engineer/First line Engineer will be responsible for supporting, maintaining, and improving … Solid Windows, O365, basic network, and security skills. Experience with firewalls, Intune, manufacturing/production IT, or project delivery is a plus. 60–70% of your role will be support/admin (tickets, fixes, maintenance) and 30–40%: Small projects, continuous improvement, upgrades, automation Technical Knowledge Windows Server & Active Directory: User/group management, basic GPOs, file/print … MFA, antivirus/EDR (e.g., Sophos), least privilege Backup & DR: Understands backup solutions, basic restore/testing Scripting/Automation: Basic PowerShell (user admin, bulk tasks, basic reporting) Vendor Support: Knows how to log tickets/escalate with 3rd parties and hold them accountable Desirable Experience Firewalls/Security Appliances: (e.g., Sophos XGS, basic policy management—not advanced config More ❯

IT Support Engineer – 1st Line/2nd Line Support £28,000 - £30,000 | Fully Remote (UK-based) You're the person people call when tech goes wrong, and the one they thank when it's back up and running. You’ve got the 1st and 2nd line support basics nailed, and now you’re looking for … a fully remote role where you can support a wide range of users, get involved in the Microsoft 365 stack, and keep sharpening your skills. This is your chance to join a well-established internal IT team, supporting both colleagues and external partners across the UK. You’ll be managing everything from new starter setups and user queries to … home. What’s in it for you? Salary : £28,000 - £30,000 Location : Fully remote (UK-based), ideally within reach of London, but flexible Variety : 1st and 2nd line support across a broad and modern tech environment Microsoft Stack : Get hands-on with Azure AD, SharePoint, Intune, OneDrive, Exchange, Teams, and more Team Culture : Supportive, collaborative, and focused on More ❯

and mobility management solutions - helping organizations reduce risks and costs associated with managing their IT environment. The Ivanti Entreprise Service Management (ESM) IT Service Management platform combines ITIL process, support and delivery to provide a flexible, intuitive and self-managing application in the cloud and on-premise. The company has received numerous awards for being a Top Place to … and success, and interested in developing solutions that make a difference and in having fun while doing it, Ivanti is the place for you! Meet the Team: Our Technical Support Engineers contribute to the success of our global customers by supporting their critical business operations. They are experts in our Ivanti IT Service Management tools and provide assistance and … issues on mission critical systems through effective collaborative troubleshooting, research and testing or for more complex issues engages directly with back-line and product development teams. They provide excellent support by working in shifts and they are offered many opportunities for skills development and career growth. It is a fantastic role to develop expertise in the range of Ivanti More ❯

We are hiring for a L2 Engineer! Based in Bath, Bristol, Exeter, or nearby, youll enjoy a hybrid role that showcases your expertise in Apple, cloud platforms, networking, and more. Your friendly demeanour, commitment to customer service, and ability to navigate diverse tasks could make you the perfect fit. If youre self-motivated, thrive in a fast-paced environment … incidents efficiently within the SLA. Provide detailed diagnosis and documentation for issues. Deploy, configure, and maintain systems: Windows, macOS, O365, Azure, Entra?ID, Exchange, Synology, Ubiquiti, Tailscale, 3CX, MDM. Support hardware, networking, VPNs, printers, peripherals, and server/workstation breakdowns. Consult L3 experts when encountering complex or undefined issues. Drive knowledge transfercreate KB (HTL) articles and update triage and More ❯

IT Support Engineer - Windows Server, Office 365, Active Directory, Networking - Leeds - Up To £31,000 DOE The Role Are you an 2nd Line Support Engineer on the lookout for a new role with a dynamic company who will not offer you the opportunity to develop and progress your skill and give you access/experience with … cutting edge technology. If so, I am looking for a 2nd Line Support Engineer who is looking for their next challenge and has a skill set which consists of Windows Server, Office 365, Active Directory and Networking. This varied role with a market leading MSP will enable you to gain experience supporting a wide range of technologies and … definitely on the upwards trajectory. They have a great family feel in the office, where collaboration and teamwork is promoted. You will be responsible for providing all levels of support to business users and a range of project work. This role will also offer training and development opportunities. IT Support Engineer Role Requirements Exchange Active Directory/ More ❯

2nd Line IT Support Engineer - Merstham - £35,000 + Hybrid Working! Role: 2nd Line IT Support Engineer Location: Merstham Salary: £30,000 - £35,000 + Benefits Interviewing Immediately - Apply Now I am representing a client based in Merstham who are looking to expand their team! This position comes as part of their growth plans for More ❯

2nd Line IT Support Engineer – Merstham - £35,000 + Hybrid Working! Role: 2nd Line IT Support Engineer Location: Merstham Salary: £30,000 - £35,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Merstham who are looking to expand their team! This position comes as part of their growth plans for More ❯