Support Engineer Jobs

Support Engineer
UK

The median Support Engineer salary in the UK is £37,500 per year, according to job vacancies posted during the 6 months leading to 27 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
27 May 2025
Same period 2024 Same period 2023
Rank 97 97 155
Rank change year-on-year 0 +58 +119
Permanent jobs requiring a Support Engineer 1,649 2,696 2,299
As % of all permanent jobs advertised in the UK 3.02% 2.65% 2.34%
As % of the Job Titles category 3.34% 2.79% 2.56%
Number of salaries quoted 978 2,384 1,834
10th Percentile £26,250 £24,240 £25,500
25th Percentile £30,000 £26,750 £27,750
Median annual salary (50th Percentile) £37,500 £32,500 £33,500
Median % change year-on-year +15.38% -2.99% -1.47%
75th Percentile £47,500 £41,587 £40,438
90th Percentile £58,000 £51,250 £52,088
UK excluding London median annual salary £36,500 £32,000 £32,000
% change year-on-year +14.06% - +1.59%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 49,300 96,566 89,723
% of permanent jobs with a recognized job title 90.41% 94.78% 91.48%
Number of salaries quoted 25,583 68,990 56,857
10th Percentile £28,822 £28,500 £32,500
25th Percentile £41,000 £38,500 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £60,000
Median % change year-on-year +4.76% -12.50% -
75th Percentile £73,750 £70,000 £80,000
90th Percentile £96,250 £90,000 £100,000
UK excluding London median annual salary £51,500 £50,000 £53,500
% change year-on-year +3.00% -6.54% +6.63%

Support Engineer
Job Vacancy Trend

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Engineer in the UK

Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Support Engineer.

Salary trend for Support Engineer in the UK

Support Engineer
Salary Histogram

Salary distribution for jobs citing Support Engineer over the 6 months to 27 May 2025.

Salary histogram for Support Engineer in the UK

Support Engineer
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the UK over the 6 months to 27 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +4 1,575 £38,250 +17.69% 1,597
UK excluding London -8 1,236 £36,500 +14.06% 1,478
Work from Home +52 513 £40,500 +12.50% 950
North of England +28 456 £39,500 +31.67% 300
North West +57 366 £39,500 +41.07% 159
South East -12 332 £37,500 +8.70% 425
London +37 295 £41,750 +4.38% 304
Midlands -34 191 £37,500 +25.00% 286
East of England -25 117 £37,500 +19.05% 201
West Midlands -10 107 £39,000 +30.00% 139
South West -20 99 £32,000 -1.54% 179
East Midlands -24 84 £37,500 +25.00% 130
Yorkshire -7 82 £31,000 -3.88% 101
Scotland +53 28 £30,000 +5.26% 62
Wales -1 11 £22,500 -18.18% 45
North East -3 8 £30,000 -7.69% 42
Northern Ireland +12 3 £55,000 +57.14% 27

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 27 May 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Support Engineer in the job title.

1 805 (48.82%) Social Skills
2 753 (45.66%) Microsoft
3 727 (44.09%) Windows
4 605 (36.69%) Degree
5 582 (35.29%) Active Directory
6 409 (24.80%) Problem-Solving
7 405 (24.56%) Microsoft 365
8 325 (19.71%) Azure
9 285 (17.28%) BPSS Clearance
10 268 (16.25%) Customer Service
10 268 (16.25%) Stakeholder Engagement
11 240 (14.55%) Proactive Monitoring
12 235 (14.25%) Windows Server 2012
13 225 (13.64%) Windows Server
14 221 (13.40%) Coaching
14 221 (13.40%) Proactive Maintenance
15 217 (13.16%) Sun
15 217 (13.16%) Broadband
16 215 (13.04%) Procure-to-Pay
16 215 (13.04%) Broadcast Engineering
16 215 (13.04%) Post-Production
17 190 (11.52%) Firewall
18 169 (10.25%) Linux
19 164 (9.95%) ITIL
20 163 (9.88%) Microsoft Exchange
21 152 (9.22%) Cisco
22 151 (9.16%) Driving Licence
23 147 (8.91%) VMware
24 142 (8.61%) SQL
25 138 (8.37%) DNS

Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 163 (9.88%) Microsoft Exchange
2 131 (7.94%) SharePoint
3 20 (1.21%) Confluence
4 17 (1.03%) IIS
5 8 (0.49%) Kinematics
6 7 (0.42%) IBM Domino
7 4 (0.24%) Skype for Business
8 3 (0.18%) Exchange Server 2010
8 3 (0.18%) Exchange Server 2013
8 3 (0.18%) Office Communications Server
8 3 (0.18%) WordPress
9 2 (0.12%) Exchange Server 2007
9 2 (0.12%) JOnAS
9 2 (0.12%) SharePoint Server
10 1 (0.061%) Apache
10 1 (0.061%) Apache Spark
10 1 (0.061%) CMS
10 1 (0.061%) SharePoint 2010
10 1 (0.061%) Tomcat
10 1 (0.061%) Umbraco
Applications
1 96 (5.82%) Microsoft Office
2 31 (1.88%) Microsoft Excel
3 16 (0.97%) Chatbot
4 14 (0.85%) AutoCAD
4 14 (0.85%) SOLIDWORKS
5 6 (0.36%) MS Visio
6 5 (0.30%) Microsoft PowerPoint
7 4 (0.24%) Autodesk Inventor
8 1 (0.061%) Adobe Creative Suite
8 1 (0.061%) Microsoft Project
8 1 (0.061%) Notion
8 1 (0.061%) Weka
Business Applications
1 20 (1.21%) Teamcenter
2 11 (0.67%) Oracle Applications
2 11 (0.67%) Oracle EBS
3 5 (0.30%) Dynamics NAV
3 5 (0.30%) Sage 200
3 5 (0.30%) Sage 50
4 3 (0.18%) Dynamics CRM
4 3 (0.18%) Elite 3E
5 2 (0.12%) SAP S/4HANA
6 1 (0.061%) Eikon
6 1 (0.061%) Oracle ERP
6 1 (0.061%) Remedy ITSM
6 1 (0.061%) Salesforce CRM
Cloud Services
1 405 (24.56%) Microsoft 365
2 325 (19.71%) Azure
3 115 (6.97%) AWS
4 95 (5.76%) Entra ID
5 59 (3.58%) SaaS
6 47 (2.85%) OneDrive
7 37 (2.24%) Power Platform
8 29 (1.76%) GCP
9 25 (1.52%) Mimecast
10 14 (0.85%) Power Automate
11 12 (0.73%) Azure Monitor
11 12 (0.73%) Cloud Computing
11 12 (0.73%) Serverless
12 11 (0.67%) Amazon EC2
12 11 (0.67%) Amazon S3
12 11 (0.67%) Azure DevOps
12 11 (0.67%) Azure Storage
13 10 (0.61%) AWS Lambda
13 10 (0.61%) Google Workspace
14 9 (0.55%) OpenShift
Communications & Networking
1 217 (13.16%) Broadband
2 190 (11.52%) Firewall
3 138 (8.37%) DNS
4 118 (7.16%) WAN
5 114 (6.91%) LAN
6 101 (6.12%) DHCP
7 74 (4.49%) VPN
7 74 (4.49%) Wi-Fi
8 62 (3.76%) TCP/IP
9 59 (3.58%) SAN
10 56 (3.40%) VLAN
11 49 (2.97%) Internet
12 38 (2.30%) NAS
13 37 (2.24%) Network Security
14 28 (1.70%) WLAN
15 25 (1.52%) Remote Desktop
15 25 (1.52%) VoIP
16 23 (1.39%) Wireless
17 22 (1.33%) SD-WAN
18 19 (1.15%) Cisco IOS
Database & Business Intelligence
1 64 (3.88%) SQL Server
2 29 (1.76%) Power BI
3 15 (0.91%) MySQL
4 13 (0.79%) Amazon RDS
5 11 (0.67%) PostgreSQL
6 9 (0.55%) DB2
6 9 (0.55%) Relational Database
7 5 (0.30%) Azure SQL Database
8 4 (0.24%) Metabase
9 3 (0.18%) Apache Cassandra
9 3 (0.18%) Elasticsearch
10 2 (0.12%) Azure SQL Data Warehouse
10 2 (0.12%) Big Data
10 2 (0.12%) Data Lake
10 2 (0.12%) Data Warehouse
10 2 (0.12%) NoSQL
11 1 (0.061%) JasperReports
11 1 (0.061%) Oracle Reports
11 1 (0.061%) RDBMS
11 1 (0.061%) SQL Server Reporting Services
Development Applications
1 44 (2.67%) JIRA
2 11 (0.67%) Git
3 7 (0.42%) SQL Server Management Studio (SSMS)
4 6 (0.36%) Jenkins
4 6 (0.36%) Sonatype Nexus
5 5 (0.30%) GitLab
5 5 (0.30%) SonarQube
6 4 (0.24%) Vagrant
7 2 (0.12%) JUnit
7 2 (0.12%) LabVIEW
8 1 (0.061%) Bitbucket
8 1 (0.061%) ClearCase
8 1 (0.061%) ClearQuest
8 1 (0.061%) Rational DOORS
8 1 (0.061%) Visual Studio
General
1 805 (48.82%) Social Skills
2 83 (5.03%) Analytical Skills
3 78 (4.73%) Finance
4 73 (4.43%) Inclusion and Diversity
5 70 (4.24%) Manufacturing
6 54 (3.27%) Organisational Skills
7 46 (2.79%) Telecoms
8 41 (2.49%) Retail
9 25 (1.52%) Public Sector
10 21 (1.27%) Advertising
11 20 (1.21%) Presentation Skills
12 18 (1.09%) Law
13 17 (1.03%) Aerospace
14 16 (0.97%) Legal
15 14 (0.85%) Electronics
15 14 (0.85%) Marketing
16 13 (0.79%) Back Office
17 12 (0.73%) Aviation
18 11 (0.67%) Front Office
19 9 (0.55%) Banking
Libraries, Frameworks & Software Standards
1 14 (0.85%) 802.1X
2 13 (0.79%) Middleware
3 11 (0.67%) .NET
3 11 (0.67%) Oracle Fusion
4 6 (0.36%) REST
5 5 (0.30%) Spring
6 3 (0.18%) AngularJS
6 3 (0.18%) EDI
6 3 (0.18%) FIX Protocol
6 3 (0.18%) React
6 3 (0.18%) Spring Boot
6 3 (0.18%) XML
7 2 (0.12%) Elastic Stack
7 2 (0.12%) HTML
7 2 (0.12%) Software Packaging
8 1 (0.061%) .NET Framework
8 1 (0.061%) JSON
8 1 (0.061%) Kafka
8 1 (0.061%) ModSecurity
8 1 (0.061%) Plotly
Miscellaneous
1 151 (9.16%) Driving Licence
2 82 (4.97%) Management Information System
3 61 (3.70%) Self-Motivation
4 49 (2.97%) Onboarding
5 33 (2.00%) Data Centre
6 26 (1.58%) Clustering
7 19 (1.15%) Video Conferencing
8 18 (1.09%) Linux Command Line
8 18 (1.09%) Mobile App
9 17 (1.03%) Satnav
10 16 (0.97%) Replication
11 14 (0.85%) iPhone
12 11 (0.67%) Hybrid Cloud
13 9 (0.55%) Fat Client
13 9 (0.55%) PKI
13 9 (0.55%) Thin Client
14 8 (0.49%) CCTV
14 8 (0.49%) Enterprise Software
14 8 (0.49%) Social Media
15 6 (0.36%) Private Cloud
Operating Systems
1 727 (44.09%) Windows
2 235 (14.25%) Windows Server 2012
3 225 (13.64%) Windows Server
4 169 (10.25%) Linux
5 119 (7.22%) Windows 10
6 65 (3.94%) Mac OS
7 51 (3.09%) Windows Server 2016
8 47 (2.85%) Android
9 38 (2.30%) Windows Server 2019
10 17 (1.03%) Apple iOS
11 16 (0.97%) Windows 7
12 13 (0.79%) VMS
13 8 (0.49%) Unix
13 8 (0.49%) Windows Server 2008
14 5 (0.30%) Mac OS X
15 4 (0.24%) Windows Server 2003
16 3 (0.18%) AIX
17 1 (0.061%) Debian
17 1 (0.061%) Red Hat Enterprise Linux
17 1 (0.061%) Ubuntu
Processes & Methodologies
1 409 (24.80%) Problem-Solving
2 268 (16.25%) Customer Service
2 268 (16.25%) Stakeholder Engagement
3 240 (14.55%) Proactive Monitoring
4 221 (13.40%) Coaching
4 221 (13.40%) Proactive Maintenance
5 215 (13.04%) Broadcast Engineering
5 215 (13.04%) Post-Production
5 215 (13.04%) Procure-to-Pay
6 164 (9.95%) ITIL
7 110 (6.67%) Infrastructure Engineering
8 102 (6.19%) Mentoring
9 101 (6.12%) Continuous Improvement
10 78 (4.73%) CRM
11 76 (4.61%) Computer Science
12 60 (3.64%) High Availability
13 53 (3.21%) Asset Management
14 52 (3.15%) Incident Management
15 51 (3.09%) Migration
16 47 (2.85%) Cybersecurity
Programming Languages
1 142 (8.61%) SQL
2 119 (7.22%) PowerShell
3 60 (3.64%) Python
4 22 (1.33%) Java
5 20 (1.21%) Bash
6 15 (0.91%) Shell Script
7 14 (0.85%) PL/SQL
8 11 (0.67%) C#
8 11 (0.67%) VB
9 8 (0.49%) T-SQL
10 4 (0.24%) C++
10 4 (0.24%) JavaScript
11 3 (0.18%) Groovy
11 3 (0.18%) MATLAB
11 3 (0.18%) Perl
11 3 (0.18%) R
12 1 (0.061%) Go
12 1 (0.061%) Progress 4GL
12 1 (0.061%) TypeScript
12 1 (0.061%) VBScript
Qualifications
1 605 (36.69%) Degree
2 285 (17.28%) BPSS Clearance
3 112 (6.79%) Security Cleared
4 105 (6.37%) Microsoft Certification
5 86 (5.22%) Cisco Certification
6 76 (4.61%) CCNA
7 69 (4.18%) SC Cleared
8 57 (3.46%) MCP
9 45 (2.73%) A+ Certification
10 43 (2.61%) Computer Science Degree
11 42 (2.55%) HND
11 42 (2.55%) MCSE
12 38 (2.30%) CCNP
12 38 (2.30%) DV Cleared
13 29 (1.76%) DBS Check
14 28 (1.70%) LPIC
15 27 (1.64%) HNC
16 25 (1.52%) JNCIA
17 22 (1.33%) MCSA
18 15 (0.91%) Master's Degree
Quality Assurance & Compliance
1 114 (6.91%) Def Stans
1 114 (6.91%) IEC 61508
2 53 (3.21%) SLA
3 11 (0.67%) Cyber Essentials
3 11 (0.67%) GDPR
4 8 (0.49%) ISO/IEC 27001
4 8 (0.49%) PCI DSS
4 8 (0.49%) Sarbanes-Oxley
5 5 (0.30%) Accessibility
5 5 (0.30%) COSHH
5 5 (0.30%) QA
6 3 (0.18%) Cyber Essentials PLUS
7 2 (0.12%) Data Quality
7 2 (0.12%) ISO 9000
7 2 (0.12%) ISO 9001
8 1 (0.061%) FINRA
8 1 (0.061%) NIST
System Software
1 582 (35.29%) Active Directory
2 123 (7.46%) VMware Infrastructure
3 97 (5.88%) Hyper-V
4 27 (1.64%) XenApp
5 26 (1.58%) Docker
6 25 (1.52%) VMware ESXi
7 21 (1.27%) vSphere
8 19 (1.15%) Virtual Desktop
9 13 (0.79%) Terminal Services
10 8 (0.49%) BitLocker
11 7 (0.42%) Microsoft App-V
12 5 (0.30%) Firmware
12 5 (0.30%) Virtual Machines
13 3 (0.18%) DFS Replication
13 3 (0.18%) ISA Server
13 3 (0.18%) Virtual Servers
13 3 (0.18%) XenDesktop
14 2 (0.12%) Microsoft Virtual Server
14 2 (0.12%) VMware Workstation
15 1 (0.061%) VirtualBox
Systems Management
1 128 (7.76%) Microsoft Intune
2 51 (3.09%) SCCM
3 36 (2.18%) Terraform
4 33 (2.00%) Ansible
5 28 (1.70%) Kubernetes
6 18 (1.09%) vCenter Server
7 13 (0.79%) Puppet
7 13 (0.79%) vMotion
8 9 (0.55%) Grafana
8 9 (0.55%) Prometheus
9 8 (0.49%) Proxmox
10 7 (0.42%) Nagios
11 6 (0.36%) Active Directory Federation Services
11 6 (0.36%) Jamf Pro
11 6 (0.36%) PowerCLI
11 6 (0.36%) vRealize
12 5 (0.30%) Backup Exec
12 5 (0.30%) FortiGate
12 5 (0.30%) SmoothWall
13 4 (0.24%) WSUS
Vendors
1 753 (45.66%) Microsoft
2 217 (13.16%) Sun
3 152 (9.22%) Cisco
4 147 (8.91%) VMware
5 72 (4.37%) Citrix
6 50 (3.03%) Meraki
6 50 (3.03%) Siemens
7 46 (2.79%) HP
8 45 (2.73%) Google
9 43 (2.61%) ServiceNow
10 36 (2.18%) SAP
11 35 (2.12%) Apple
12 33 (2.00%) Dell
13 24 (1.46%) Juniper
13 24 (1.46%) Veeam
14 23 (1.39%) CheckPoint
14 23 (1.39%) Salesforce
14 23 (1.39%) SonicWALL
15 20 (1.21%) Oracle
16 18 (1.09%) Zoho