Cambridge, Cambridgeshire, England, United Kingdom
VIQU IT Recruitment
2nd Line IT SupportEngineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking a 2nd Line … IT SupportEngineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2nd Line IT SupportEngineer, you will be responsible for documenting incidents and service requests, resolving support issues, and ensuring that service levels and targets are met while … maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2nd Line IT SupportEngineer: 3+ years in an IT support role with robust 2nd line support capabilities, including diagnosing and resolving issues on both Microsoft and Mac operating systems. Proficient in Microsoft Server operating systems and associated technologies such as Windows Server More ❯
2nd Line IT SupportEngineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking a 2nd Line … IT SupportEngineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2nd Line IT SupportEngineer, you will be responsible for documenting incidents and service requests, resolving support issues, and ensuring that service levels and targets are met while … maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2nd Line IT SupportEngineer: 3+ years in an IT support role with robust 2nd line support capabilities, including diagnosing and resolving issues on both Microsoft and Mac operating systems. Proficient in Microsoft Server operating systems and associated technologies such as Windows Server More ❯
IT SUPPORTENGINEER NORTHAMPTON - 100% OFFICE BASED SALARY £27K-£30K Our clients are building something special — a next-generation cyber-focused IT Service Desk supporting a fast-growing network of small businesses across the UK. Their clients range from micro-businesses (2–20 endpoints) to emerging SMEs, primarily through a buying group model. If you’re an IT … SupportEngineer with a strong troubleshooting mindset , a passion for security , and a desire to learn, grow, and make an impact , this is your opportunity. They deliver managed IT and security services with a cyber-first approach, including: Remote Management and Monitoring (RMM) EDR/MDR solutions Microsoft 365 management (Exchange, OneDrive, SharePoint, Teams) Patch and asset management … Backup and recovery SLA-driven, ticket-based support (Halo or similar) The Role As an IT SupportEngineer , you’ll provide remote support to customers across the UK, resolving issues across endpoints, users, and networks. You’ll work as part of a collaborative service desk team that values knowledge sharing, personal growth, and great communication. Core More ❯
Market Harborough, Leicestershire, England, United Kingdom
Owen Daniels
Are you a Customer SupportEngineer? Do you have prior experience troubleshooting PLC systems? Are you confident liaising with customers and supporting them with technical issues? If so, I am actively hiring for a Customer SupportEngineer to join an automation business on a permanent basis. Customer SupportEngineer Permanent Position Days and Nights … shift pattern (Panama Shift – 42 hour week) Market Harborough Customer SupportEngineer Job Description Maintaining positive customer relationships ensuring they are supported during breakdowns and providing professional telephone support for both internal, external and PLC related topics Managing the hotline ticket systems for IT, facilities and controls Ensuring accurate documentation is added to the system from calls … had with customers Attending sites during support office ours to support project works and training Troubleshooting PLC problems with end customers Customer SupportEngineer Essential Experience/Skills/Qualifications Must be able to troubleshoot PLC systems (Siemens TIA/Step 7 is advantageous) Flexibility to travel when required Strong customer service/support experience More ❯
IT SupportEngineer Winchester £28,000 to £33,000 IT SupportEngineer required to support internal users across 1st & 2nd line. The company are looking for a skilled IT SupportEngineer to support their head office and satellite sites with a range of IT issues. This would be an excellent opportunity for … an experienced 1st line engineer looking to step up to 2nd line or an established 2nd line supportengineer looking for room to grow and take on more responsibility in a dynamic and technically challenging environment. The company are going through a period of growth and transformation which is expected to continue into 2026 and this role … for progression, training opportunities, an excellent company culture and a starting salary up to £33,000 based on experience. Skill Requirements Active Directory Windows Server Windows 11 Office 365 support Nice to have’s Exposure to network support Azure knowledge (commercial or through online courses) The company are working to a hybrid approach so you will be in More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
WSR (Working Solutions Recruitment Services)
WSR are looking for a hybrid 2nd Line IT SupportEngineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats, Annual bonus Role Type … solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2nd Line IT SupportEngineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2nd Line IT SupportEngineer Responsibilities: You’ll be the face … of our technical support service—resolving issues in person and remotely while maintaining outstanding customer satisfaction. Your day-to-day will include: Delivering Tier 1 & Tier 2 technical support professionally and efficiently Troubleshooting issues remotely and on-site, escalating to Tier 3 when needed Owning and resolving queries within agreed SLAs Managing your ticket queue and documenting every More ❯
2nd/3rd Line IT SupportEngineer, Oxford, COR7382 Are you an experienced IT SupportEngineer looking to take ownership of projects and technical delivery within a growing MSP? This could be the perfect next step for you! The Role As a 2nd/3rd Line IT SupportEngineer, you’ll play a key … IT projects, handling escalations, and ensuring smooth service delivery for a range of customers. You’ll manage and deliver Microsoft 365 and Azure environments, perform on-site and remote support, and contribute to improving systems, documentation, and customer experience. This is a varied and hands-on role that combines project delivery with high-level technical support. The Company Our … with some work from their Oxford offices, and client site visits as required. What’s Required? The ideal candidate will have: Solid experience in 2nd or 3rd Line IT Support, ideally within an MSP environment Strong knowledge of Microsoft 365, Azure, and Windows Server technologies alongside networking fundamentals (DNS, DHCP, VPN, firewalls) The ability to deliver projects and manage More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Mana Resourcing Ltd
Technical Solutions Engineer The COMPANY With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images. The ROLE Due to an internal promotion they now require a Technical … Solutions Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. Working from home the Technical Solutions Engineer will; * Handle software-related requests * Analyse software related issues and propose solutions * Troubleshoot software * Identify root causes of software problems * Conduct software testing and … issues * Manage software and database migrations * Advise customers on hardware and software configurations and implementation * Develop customer relationships through professional and dependable interactions The PERSON The right Technical Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; * Experience as an IT engineer, Technical Solutions EngineerMore ❯
Employment Type: Permanent
Salary: £40000 - £43000/annum Bonus + Good Package
Job Title: Field IT SupportEngineer - MSP Location: Bridgewater Salary: Up to £35,000 (DOE) Are you an experienced Field IT SupportEngineer l ooking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support If you're looking to build your career with a … forward-thinking Managed Service Provider (MSP), this could be the role for you. We are seeking a skilled IT SupportEngineer to join our growing team in Bridgewater. This is a field-based IT support position where you will visit a variety of customer sites to provide hands-on technical support. The role combines 2nd line support, desktop support, and network troubleshooting. Key Responsibilities * Provide on-site and remot e IT support (2nd line) for a wide range of clients* Diagnose, troubleshoot, and resolve hardware, software, and network issues* Install, configure, and support desktops, laptops, printers, and peripherals* Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi)* Assist with Microsoft More ❯
Senior Software SupportEngineer Hybrid – London £85,000 - £100,000 An innovative eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced SupportEngineer (Software & Infrastructure). This will be a hugely impactful role, working with Ruby on rails & JavaScript SaaS applications, AWS cloud … environments and Linux-based systems. The new Senior Software SupportEngineer will be part of a senior team and focus on identifying software issues across a broad range of software products, focusing on fixing bugs and the route cause analysis of these issues. If you have a full stack software engineering background (JavaScript and either current or previous … Ruby on Rails) and really see the importance of ensuring a positive user experience through maintaining and improving software applications, this could be the Senior Software SupportEngineer opportunity for you! What You’ll Do Own product stability end-to-end: investigate, reproduce, and resolve issues across the stack. Define and optimise our bug fixing and resolution process. More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
Searchability NS&D
bonuses Cheltenham location – hybrid working model Experience required in Splunk/ELK, Linux, Apache NiFi, Java/Python, Docker/Kubernetes Who Are We? We are recruiting a Senior SupportEngineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Our teams are what drive us forward in our mission to make … we are looking for the best talent to join the team. Due to the nature of our client, you must hold active enhanced DV clearance. What will the Senior SupportEngineer be doing? In the role, you will ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best practices. You … will support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions. You will also maintain critical infrastructure and software, and tackle complex challenges to deliver impactful, stable solutions. This role presents a unique opportunity to work on exciting, varied, mission-critical projects at the forefront of the secure sector. We need the More ❯
gloucester, south west england, united kingdom Hybrid / WFH Options
Searchability NS&D
bonuses Cheltenham location – hybrid working model Experience required in Splunk/ELK, Linux, Apache NiFi, Java/Python, Docker/Kubernetes Who Are We? We are recruiting a Senior SupportEngineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Our teams are what drive us forward in our mission to make … we are looking for the best talent to join the team. Due to the nature of our client, you must hold active enhanced DV clearance. What will the Senior SupportEngineer be doing? In the role, you will ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best practices. You … will support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions. You will also maintain critical infrastructure and software, and tackle complex challenges to deliver impactful, stable solutions. This role presents a unique opportunity to work on exciting, varied, mission-critical projects at the forefront of the secure sector. We need the More ❯
Henley-on-Thames, Oxfordshire, England, United Kingdom
MillsHill Recruitment Limited
Managed Services On-site SupportEngineer 12 MONTH FTC Windows Server, Active Directory, Exchange, O365, Networking, Routers, Switches, VOIP, Solarwinds, Autotask. My client is a established West London based IT Managed Services Company that are in the market for a Managed Services On-site SupportEngineer to work with one of their clients in the South … Oxfordshire/Berks area. With Covid restrictions this role will be predominately remote for the foreseeable future. As Managed Services On-site SupportEngineer you will have a broad range of 2nd line support skills across technology such as Windows Server, Active Directory, Exchange, O365, Networking, Routers, Switches, VOIP,. Alongside your natural technical ability it is … essential that the Managed Services On-site SupportEngineer has outstanding customer service and communication skills. This is a great opportunity to join a friendly and well established IT Services company that can offer lots of opportunities to develop your career. Even in the current climate they are busy and growing. Managed Services On-site SupportEngineerMore ❯
Farnborough, Hampshire, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
Technical SupportEngineer – Hybrid Our client is urgently looking for an experienced Technical SupportEngineer to join their team based in Farnborough, on a permanent basis. Please note, the role is hybrid, with 3 days per week on-site. You will diagnose and troubleshoot technical issues, install, and configure hardware and software, and provide timely customer … including annual leave (and additional leave), pension, casual dress code, enhanced parental leave, flexitime, hybrid working, private medical insurance, profit sharing, sick pay and many, many more perks! Technical SupportEngineer – Key Skills: Proficient in computer networking concepts and troubleshooting techniques Strong background in software troubleshooting and IT support practices Experience with desktop support in a … of a team If you are passionate about technology and enjoy helping others resolve their technical challenges, we encourage you to apply for this exciting opportunity as a Technical Support Analyst Technical SupportEngineer – Hybrid Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants More ❯
Technical SupportEngineer - Fire Safety Systems Manchester | up to £40,000 + Benefits | Full Time, Permanent Applause IT are offering an opportunity for a Technical SupportEngineer with experience in fire safety systems to join a growing technical team at a market-leading security and life safety solutions provider. As demand grows for their fire product … range, this newly created position sits at the core of their expanding support division, providing office-based support to customers and engineers across the UK. If you're from a field engineering background or already in technical support for fire systems and looking to broaden your product knowledge and career path, this could be the ideal next … step. About the Role This role sits within a growing national technical support team, now operating seamlessly across two locations. With the business evolving into a single, unified technical centre of excellence, this position offers the chance to contribute to a true one-stop-shop security platform. Initially focused on fire safety systems, you'll handle 1st and 2nd More ❯
Second Line Technical SupportEngineer (Shift Patterns) Location: Chertsey, Surrey Job Type: Full time Contract Type: Permanent Salary: c£30,000 - £40,000 Basic (depending on experience) + £4k Shift Allowance Are you an experienced Second Line SupportEngineer looking to boost your career working in an advanced technical team that pride themselves on delivering high … people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role • An excellent opportunity has emerged for a Second Line IT SupportEngineer to join our 24x7 technical support team.• The successful candidate will have an existing track record working within a similar role and knowledge of the Microsoft … Firewalls (Palo Alto), VMware vSphere, Hyper-V, SAN, Citrix, SQL Server, Aruba/Extreme Wireless, PRTG network monitoring• Virtualisation practices from a build, install, configure level through to standard support• A good grasp of TCP/IP networking• The ability to install and decommission a range of hardware Including laptops, printers, PC’s, monitors, servers and network equipment• Great More ❯
Desktop SupportEngineer £38k + Benefits, London Bench IT are looking to onboard a Desktop SupportEngineer for a dedicated managed support service working on site for our customer who are a Global Asset Manager. The successful candidate should have the skills and experience included below; Technical Skills & Competencies Proficient with Operating Systems (Windows … Citrix: XenApp 7.x & Workspace/Receiver Zoom Mimecast iPhone configuration & management Polycom/Condeco Audio Visual management ServiceNow knowledge would be desirable Responsibilities & experience Strong experience as a Technical SupportEngineer Strong communication and interpersonal skills Ability to provide step-by-step technical help, both written and verbal Initiative, willingness to seek and achieve improvements to processes and … technology Capable of providing white glove VIP support Confidence in resolving issues that require physical presence, such as hardware installations or network configurations Instructing users through a series of actions, either via phone, email or chat Lead by example and demonstrate strong qualities by setting high standards for teamwork, problem-solving, and customer service Desktop SupportEngineerMore ❯
AV Engineer (Field Support) £35,000 - £45,000 + Paid Travel + Callout Rota + Overtime+ Training + Progression + Laptop + Phone + Pension + Benefits | Full-Time, Permanent Are you an AV Engineer looking for a varied and exciting field based role for an award-winning Audio Visual specialist undergoing rapid expansion, offering full autonomy … to make the role your own, with ongoing development and progression opportunities as the company grows? Exciting opportunity for an AV/Networking engineer to step into a field-based role across premium residential & commercial sites-own networks, keep systems flying, and grow with a fast-scaling specialist. The company are looking for their next leaders so it is … for high-end AV and networking systems. Diagnose and resolve control, network, and distribution issues (audio, video, VLAN, IP, Wi-Fi, automation platforms). Deliver scheduled visits and reactive support, ensuring seamless system performance and customer satisfaction. Collaborate with the wider project and service teams across residential and commercial environments. Maintain detailed documentation and uphold exceptional client service standards. More ❯
AV Engineer (Field Support) £35,000 - £45,000 + Paid Travel + Callout Rota + Overtime+ Training + Progression + Laptop + Phone + Pension + Benefits | Full-Time, Permanent Are you an AV Engineer looking for a varied and exciting field based role for an award-winning Audio Visual specialist undergoing rapid expansion, offering full autonomy … to make the role your own, with ongoing development and progression opportunities as the company grows? Exciting opportunity for an AV/Networking engineer to step into a field-based role across premium residential & commercial sites-own networks, keep systems flying, and grow with a fast-scaling specialist. The company are looking for their next leaders so it is … for high-end AV and networking systems. Diagnose and resolve control, network, and distribution issues (audio, video, VLAN, IP, Wi-Fi, automation platforms). Deliver scheduled visits and reactive support, ensuring seamless system performance and customer satisfaction. Collaborate with the wider project and service teams across residential and commercial environments. Maintain detailed documentation and uphold exceptional client service standards. More ❯
Job Title: Tax Systems Production SupportEngineer Location: Hybrid in London (2-3 days) Employment Type: 6 month FTC Salary: Competitive Start Date: Immediate Industry: Enterprise MSP We’re looking for an experienced Tax Systems Production SupportEngineer to provide hands-on support for Oracle Fusion Tax and Vertex integrations across Payables, Receivables, and Intercompany … Sales & Use, Withholding) and proficiency in SQL, data analysis, and ERP–Vertex troubleshooting. You’ll ensure accurate tax calculation, compliance, and system performance across multiple jurisdictions. Tax Systems Production SupportEngineer – Key Responsibilities Support and maintain Oracle Fusion Tax and Vertex configurations for indirect tax (VAT, GST, Sales & Use, Withholding). Troubleshoot tax calculation, integration, and data … and Intercompany. Manage tax rule configuration, tax rates, and exemption handling within Fusion and Vertex. Analyze and reconcile tax data using SQL (AP, AR, ZX, and IC tables). Support tax compliance reporting, period-end processing, and audits. Ensure SOX compliance and maintain accurate documentation. Collaborate with finance, tax, procurement, and IT to resolve production issues. Test and validate More ❯
City of London, Greater London, UK Hybrid / WFH Options
X4 Technology
Job Title: Tax Systems Production SupportEngineer Location: Hybrid in London (2-3 days) Employment Type: 6 month FTC Salary: Competitive Start Date: Immediate Industry: Enterprise MSP We’re looking for an experienced Tax Systems Production SupportEngineer to provide hands-on support for Oracle Fusion Tax and Vertex integrations across Payables, Receivables, and Intercompany … Sales & Use, Withholding) and proficiency in SQL, data analysis, and ERP–Vertex troubleshooting. You’ll ensure accurate tax calculation, compliance, and system performance across multiple jurisdictions. Tax Systems Production SupportEngineer – Key Responsibilities Support and maintain Oracle Fusion Tax and Vertex configurations for indirect tax (VAT, GST, Sales & Use, Withholding). Troubleshoot tax calculation, integration, and data … and Intercompany. Manage tax rule configuration, tax rates, and exemption handling within Fusion and Vertex. Analyze and reconcile tax data using SQL (AP, AR, ZX, and IC tables). Support tax compliance reporting, period-end processing, and audits. Ensure SOX compliance and maintain accurate documentation. Collaborate with finance, tax, procurement, and IT to resolve production issues. Test and validate More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Client Server
Google Cloud SupportEngineer (GCP Google Workspace) Manchester/WFH to £70k Are you a GCP Cloud specialist looking for an opportunity to progress your career? You could be joining a scaling software and technology consultancy. As a Google Cloud SupportEngineer you'll support, troubleshoot and optimise Google Cloud (80%) and Google Workspace … solutions across a range of clients, resolving incidents in-line with SLAs. You'll act as the primary contact for the client, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution including escalating to and engaging with Google's support teams. Location/WFH: There's a hybrid work from … home policy with 2-3 days in the office per week. About you: You have experience of working in a 24x7 technical support environment and working with critical customer production systems You are a specialist with Google Cloud and broader cloud technologies including Google Workspace You ideally have experience with some of the following: Infrastructure monitoring (configuring, maintaining and More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Client Server Ltd
Google Cloud SupportEngineer (GCP Google Workspace) Manchester/WFH to £70k Are you a GCP Cloud specialist looking for an opportunity to progress your career? You could be joining a scaling software and technology consultancy. As a Google Cloud SupportEngineer you'll support, troubleshoot and optimise Google Cloud (80%) and Google Workspace … solutions across a range of clients, resolving incidents in-line with SLAs. You'll act as the primary contact for the client, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution including escalating to and engaging with Google's support teams. Location/WFH: There's a hybrid work from … home policy with 2-3 days in the office per week. About you: You have experience of working in a 24x7 technical support environment and working with critical customer production systems You are a specialist with Google Cloud and broader cloud technologies including Google Workspace You ideally have experience with some of the following: Infrastructure monitoring (configuring, maintaining and More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
Client Server
Google Cloud SupportEngineer (GCP Google Workspace) Manchester/WFH to £70k Are you a GCP Cloud specialist looking for an opportunity to progress your career? You could be joining a scaling software and technology consultancy. As a Google Cloud SupportEngineer you'll support, troubleshoot and optimise Google Cloud (80%) and Google Workspace … solutions across a range of clients, resolving incidents in-line with SLAs. You'll act as the primary contact for the client, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution including escalating to and engaging with Google's support teams. Location/WFH: There's a hybrid work from … home policy with 2-3 days in the office per week. About you: You have experience of working in a 24x7 technical support environment and working with critical customer production systems You are a specialist with Google Cloud and broader cloud technologies including Google Workspace You ideally have experience with some of the following: Infrastructure monitoring (configuring, maintaining and More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Client Server
Google Cloud SupportEngineer (GCP Google Workspace) Manchester/WFH to £70k Are you a GCP Cloud specialist looking for an opportunity to progress your career? You could be joining a scaling software and technology consultancy. As a Google Cloud SupportEngineer you'll support, troubleshoot and optimise Google Cloud (80%) and Google Workspace … solutions across a range of clients, resolving incidents in-line with SLAs. You'll act as the primary contact for the client, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution including escalating to and engaging with Google's support teams. Location/WFH: There's a hybrid work from … home policy with 2-3 days in the office per week. About you: You have experience of working in a 24x7 technical support environment and working with critical customer production systems You are a specialist with Google Cloud and broader cloud technologies including Google Workspace You ideally have experience with some of the following: Infrastructure monitoring (configuring, maintaining and More ❯