76 to 100 of 1,000 Permanent Support Engineer Jobs

We're looking for an exceptional IT Support Engineer to help us make a difference to our planet. As our IT Support Engineer the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home.This is a voluntary, non-contractual … which processes are optimised. Autonomyin provision ofsupportand working under routine direction with limited discretion. We operate an on-call roster in Technology to provide 24/7/365 support to respond to operational service requirements. This post may be part of an on-call roster and the postholder would be required to participate in an on-call roster … where in operation. This ITSupport Engineer role is aligned to End User Computing Engineer - Government Digital and Data Profession Capability Framework (ddat-capability-framework.service.gov.uk) Person specification Essential Criteria, skills and experience: 1. Expert by nature - An understanding of supporting hardware, software, and operating systems in a modern Enterprise environment, with examples of your experience in at least four More ❯

learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient … debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction. Excellent written and verbal communication skills Strong customer advocacy skills and experience … incident response a plus Experience with scripting a plus Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. More ❯

and mobility management solutions - helping organizations reduce risks and costs associated with managing their IT environment. The Ivanti Entreprise Service Management (ESM) IT Service Management platform combines ITIL process, support and delivery to provide a flexible, intuitive and self-managing application in the cloud and on-premise. The company has received numerous awards for being a Top Place to … and success, and interested in developing solutions that make a difference and in having fun while doing it, Ivanti is the place for you! Meet the Team: Our Technical Support Engineers contribute to the success of our global customers by supporting their critical business operations. They are experts in our Ivanti IT Service Management tools and provide assistance and … issues on mission critical systems through effective collaborative troubleshooting, research and testing or for more complex issues engages directly with back-line and product development teams. They provide excellent support by working in shifts and they are offered many opportunities for skills development and career growth. It is a fantastic role to develop expertise in the range of Ivanti More ❯

Junior IT Support Engineer £28-34k + Benefits, London Bench IT are looking to onboard a Junior Support Engineer/L1.5 Engineer to support a global financial services organisation. This position would be ideal for a motivated candidate seeking their 1st or 2nd job within the IT sector who has a strong desire … to learn and develop their skills. The successful candidate should have the skills and experience included below; Some experience in IT support or relevant internship Associate's degree in IT, Computer Science, or related field; or equivalent experience Respond to IT service desk tickets Assist users via phone, email, or in-person Set up and maintain computers and peripherals … Manage user accounts and passwords Support software installations and updates Ability to troubleshoot technical issues Good communication skills Strong problem-solving skills Ability to work independently and in a team Desirable skills/technology the client will provide training on; Proficient with Operating Systems (Windows 11/Windows Server) Microsoft 365: Outlook, OneDrive, Teams, SharePoint & Integrated Apps Active Directory More ❯

IT Support Engineer, 2nd/3rd Line Location: Remote, Walsall, West Midlands Salary: £24,000 - £30,000 + Benefits Our client, a well-established Managed Service Provider (MSP), is seeking an experienced and customer-focused IT Support Engineer to join their growing team. This is a fantastic opportunity for an ambitious IT Support Engineer to work across a wide range of technologies, supporting diverse clients in both cloud and on-premise environments. IT Support Engineer - Key Responsibilities: Deliver 1st to 3rd line technical support across servers, networks, desktops, and cloud systems. Respond to tickets, calls, and emails using RMM tools and professional service platforms. Troubleshoot issues in Office 365, Windows … Server, networking, backup, and virtualisation environments. Perform hardware builds, installations, audits, and on-site visits as required. Support disaster recovery and business continuity services with confidence and clarity. Maintain high levels of documentation, communication, and client satisfaction. IT Support Engineer - Key Requirements: Proven experience as an IT Support Engineer, ideally within an MSP setting. Strong More ❯

2nd Line IT Support Engineer London Up to £35,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking a 2nd Line … IT Support Engineer to provide first and second-line technical support and maintenance on-site for their clients across London. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years in an IT support role with robust 2nd line support capabilities, including diagnosing and resolving issues on both Microsoft and Mac operating … showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). 2nd Line IT Support Engineer London Up to More ❯

We are seeking a Senior IT Support Engineer to join a dynamic and growing IT service provider based in High Wycombe, Buckinghamshire. This is a fantastic opportunity for an experienced IT professional to play a key role in shaping technical operations, mentoring junior staff, and contributing to the strategic direction of the IT support function. Key Responsibilities … for the Senior IT Support Engineer in High Wycombe, Buckinghamshire include: Lead and manage complex technical support issues across client environments, ensuring high standards of service delivery. Provide expert support in Windows technologies and related infrastructure (server, desktop, cloud, and network environments). Oversee and contribute to BAU support as well as deliver technical input … on IT projects (migrations, deployments, upgrades). Act as an escalation point for the support team and work closely with stakeholders to drive issue resolution and service improvements. Mentor and guide junior engineers, sharing knowledge and fostering technical growth across the team. Assist in shaping IT policies, documentation, and best practices across client systems. Key Requirements for the position More ❯

We are seeking a Senior IT Support Engineer to join a dynamic and growing IT service provider based in High Wycombe, Buckinghamshire. This is a fantastic opportunity for an experienced IT professional to play a key role in shaping technical operations, mentoring junior staff, and contributing to the strategic direction of the IT support function. Key Responsibilities … for the Senior IT Support Engineer in High Wycombe, Buckinghamshire include: Lead and manage complex technical support issues across client environments, ensuring high standards of service delivery. Provide expert support in Windows technologies and related infrastructure (server, desktop, cloud, and network environments). Oversee and contribute to BAU support as well as deliver technical input … on IT projects (migrations, deployments, upgrades). Act as an escalation point for the support team and work closely with stakeholders to drive issue resolution and service improvements. Mentor and guide junior engineers, sharing knowledge and fostering technical growth across the team. Assist in shaping IT policies, documentation, and best practices across client systems. Key Requirements for the position More ❯

Job Title: 3rd Line IT Engineer Salary: Up to £45,000 Location: Maldon, Essex We're working with a well-established, friendly Managed Service Provider (MSP) based in Maldon, Essex, who are looking for a 3rd Line IT Engineer to join their growing team. This is a fantastic opportunity for a skilled, experienced engineer who enjoys solving … for a senior role with real variety, plenty of autonomy, and ongoing opportunities to gain further certifications, this could be a perfect fit. The Role: As a 3rd Line Engineer, you'll be a senior technical point of escalation within the business, supporting both the Service Desk team and clients directly. You'll work on high-level troubleshooting, complex … technical issues, and project delivery, as well as providing occasional on-site support to clients. Key Responsibilities: * Act as the senior escalation point for complex technical issues (remote and on-site)* Provide expert support across servers, networks, cloud services, and security* Assist with the design, delivery, and implementation of IT projects* Mentor and support junior members of More ❯

Job Title: Jnr IT Support Engineer Location: Northampton (Onsite) Salary:£25-26k + Overtime + Training + excellent bens Skills Required:Windows, MS365, Office365, Azure, Networking, Troubleshooting, Helpdesk, Hardware, Active Directory, Communication, Ticketing 1stLine Support . IT Support, Jnr IT Support, CompITA, ITIL Have you recently graduated college or university with a IT/… and have a passion and flair for IT? Are you looking to gain experience of working within an IT department? Then this role could be for you - Jnr IT Support Engineer (1st line) Our Client, a leading Healthcare Organisation based in Northampton, are looking to strengthen their internal support team supporting over 500 users in the UK … We are looking for a Jnr IT Engineer to join the 1st Line Support Team supporting the Microsoft 365 infrastructure, Networks and Systems, and our client is offering a superb Jnr IT Support opportunity with training and career progression on offer. Key Responsibilities Provide first-line technical support to end-users, resolving hardware and software issues. More ❯

IT Support Engineer - MSP - Stockport - £26K-£29K DOE As the IT Support Engineer you will be joining a close knit and sociable Managed Service Provider with a large emphasis on the culture fit as much as technical ability. In this role as an IT Support Engineer, you'll have the autonomy to resolve support … valuable exposure to a wide range of technologies and challenges, helping you develop your skills and advance your career more quickly. The position also involves some on-site customer support, so you must hold a full UK driving licence and have access to your own vehicle. Key Skills required: Experience in a similar Service Desk/MSP role Windows More ❯

3rd Line IT Support Engineer Location: Essex – Hybrid working 3 days on site – 2 days remote (some flexibility in this) Full UK driving licence - This role would require travel to different sites across the UK As the 3rd Line IT Support Engineer, you will be joining an established team, to ensure that IT and telecommunications services … are provided seamlessly on a day-to-day basis. You will be responsible for: Implementation, maintenance, and support of our existing IT devices, infrastructure and networks; and input into technological development and future IT strategies and innovations. IT infrastructure and network availability. Delivering IT and Information Security projects. Providing escalation support to the IT Service Desk and providing More ❯

IT Support Engineer We have an exciting opportunity for a skilled and motivated IT Support Engineer to join a leading international company with operations in the United Kingdom and Europe. Our client specialises in proactive, secure, and highly efficient IT support, cybersecurity, and cloud management services, providing cutting-edge solutions to businesses worldwide. We are … environment. This role is perfect for professionals seeking to take on new challenges, expand their responsibilities, and advance their careers in the industry. Main Responsibilities for the successful IT Support Engineer : As an IT Support Engineer, your role will involve a mix of client projects, service desk escalations, and on-site installations. This position requires strong … technical expertise and a willingness to travel as needed. Build and maintain strong client relationships by providing exceptional customer service and proactive support. Travel to client sites for support and installation projects, ensuring seamless service delivery. Deliver first and second-line IT support to end-users, troubleshooting hardware, software, and network-related issues. Assist users with IT-related More ❯

IT Support Engineer We have an exciting opportunity for a skilled and motivated IT Support Engineer to join a leading international company with operations in the United Kingdom and Europe. Our client specialises in proactive, secure, and highly efficient IT support, cybersecurity, and cloud management services, providing cutting-edge solutions to businesses worldwide. We are … environment. This role is perfect for professionals seeking to take on new challenges, expand their responsibilities, and advance their careers in the industry. Main Responsibilities for the successful IT Support Engineer : As an IT Support Engineer, your role will involve a mix of client projects, service desk escalations, and on-site installations. This position requires strong … technical expertise and a willingness to travel as needed. Build and maintain strong client relationships by providing exceptional customer service and proactive support. Travel to client sites for support and installation projects, ensuring seamless service delivery. Deliver first and second-line IT support to end-users, troubleshooting hardware, software, and network-related issues. Assist users with IT-related More ❯

Join Our Team as an Onsite IT Support Engineer Job TitleOnsite IT Support Engineer Salaryup to £35,000 LocationBrighton (Onsite with a key client) Are you passionate about delivering top-tier IT support and exceptional customer service? Do you thrive in a fast-paced, client-facing environment where your technical skills and problem-solving abilities … make a real impact? If so, we want to hear from you! About the Role As an IT Onsite Technical Support Engineer , you'll be the go-to expert for one of Focus Group's key client accounts. You'll provide 1st and 2nd line support across a range of technologies including Office 365, Windows Server, networking … wireless systems. This is a hands-on, client-facing role where your ability to troubleshoot, communicate, and deliver results will shine. What You'll Be Doing Managing and resolving support tickets with efficiency and professionalism Providing desk-side, telephone, and remote support to end users Diagnosing and resolving technical issues across hardware, software, and networks Supporting project deployments More ❯

IT Support Engineer Role: IT Support Engineer Location: Merseyside Salary: £26,000 - £31,000 Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with one of the UK’s best IT Solutions providers leading their search for an IT Support Engineer who can … of Engineers who are very tight knit, you will get truly looked after here. Within this role you will be supporting Schools in the Merseyside area with on site support Benefits: • Bespoke system training • Microsoft certs paid for • Free parking • Pension Scheme • Fuel Expenses What You’ll Do: • Deliver 1st/2nd Line Support IT Support to … schools/education customers. • Manage and enhance IT systems, networks, and infrastructure for optimal performance. • Conduct on-site visits across the North West to provide technical support and strategic guidance. • Quickly troubleshoot and resolve hardware, software, and network issues. • Collaborate with educational staff and corporate clients to identify and implement tailored IT solutions. What We’re Looking For: • Current More ❯

IT Support Engineer Role: IT Support Engineer Location: Merseyside Salary: £26,000 - £31,000 Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with one of the UK's best IT Solutions providers leading their search for an IT Support Engineer who can … of Engineers who are very tight knit, you will get truly looked after here. Within this role you will be supporting Schools in the Merseyside area with on site support Benefits: * Bespoke system training* Microsoft certs paid for* Free parking* Pension Scheme* Fuel Expenses What You'll Do: * Deliver 1st/2nd Line Support IT Support to … schools/education customers.* Manage and enhance IT systems, networks, and infrastructure for optimal performance.* Conduct on-site visits across the North West to provide technical support and strategic guidance.* Quickly troubleshoot and resolve hardware, software, and network issues.* Collaborate with educational staff and corporate clients to identify and implement tailored IT solutions. What We're Looking For: * Current More ❯

The Role 2nd Line Technical Support Engineer - Up to £30k per annum - Uxbridge hybrid available Do you have experience in 2nd line support? Do you have good communication skills? Do you pride yourself on your problem solving skills? Do you have a full UK driving license? I f you answered yes, then we may have the role … for you! An opportunity his arisen for a 2nd Line Technical Support Engineer, working in our IT team based in Uxbridge. The Technical Engineer is responsible for accepting escalations to existing Incidents and Changes from the 1st line team. They will be responsible for problem resolution and project work. Much of the work required of this position … infrastructure solutions; owning escalations, problems and projects from an early stage through to completion whilst bearing SLA targets in mind. As the second line escalation point for all IT support queries you will work with the first line support team and over 1000 users to maintain and monitor IT systems including remote working solutions, and understand and resolve More ❯

MCS Group is delighted to be working with a leading retail organisation based in Belfast, a major player in their market, as they look to recruit an IT Support Engineer to strengthen their on-site and remote support function across the UK and Ireland. This is a fantastic opportunity to join a well-established IT team where … you'll play a key role in supporting infrastructure and retail systems across a wide geographic footprint. Key Responsibilities: Provide 1st and 2nd line support, managing service desk tickets and delivering both on-site and remote assistance. Support Windows Server environments () in physical and virtualised setups. Troubleshoot and maintain hardware and software across multiple sites, including printers, tablets … smartphones, and peripheral devices. Maintain and support EPOS, eCommerce, Sage, and CCTV systems in retail environments Support company applications including Microsoft 365, ERP systems, and telephony platforms. Carry out user administration for Office 365. What We're Looking For: Experience in an IT Support or End User Support role in a fast-paced environment. Hands-on More ❯

2nd Line IT Engineer Perfect opportunity for an experienced IT professional with 3+ years in IT support, looking to expand technical skills in a dynamic environment. Full-time, permanent position based in Kent, offering a competitive salary dependent on experience. Immediate start available – candidates on short notice or available now are highly encouraged to apply. To apply, please … they offer a collaborative working culture and opportunities to work across a diverse range of systems and networks. What will you be doing? Joining as a 2nd Line IT Engineer, you’ll provide advanced technical support for escalated issues across a multi-site network. You’ll troubleshoot hardware and software problems, support infrastructure upgrades, mentor 1st line … support, and maintain system performance across servers, applications, and networks. What will you need? A minimum of 3 years’ experience in IT support, ideally in a second-line role Strong troubleshooting skills across Windows operating systems and Microsoft 365 Hands-on experience with Active Directory, including Azure AD Solid understanding of core networking protocols – TCP/IP, DNS More ❯

2nd Line IT Engineer Perfect opportunity for an experienced IT professional with 3+ years in IT support, looking to expand technical skills in a dynamic environment. Full-time, permanent position based in Kent, offering a competitive salary dependent on experience. Immediate start available - candidates on short notice or available now are highly encouraged to apply. To apply, please … they offer a collaborative working culture and opportunities to work across a diverse range of systems and networks. What will you be doing? Joining as a 2nd Line IT Engineer, you'll provide advanced technical support for escalated issues across a multi-site network. You'll troubleshoot hardware and software problems, support infrastructure upgrades, mentor 1st line … support, and maintain system performance across servers, applications, and networks. What will you need? A minimum of 3 years' experience in IT support, ideally in a second-line role Strong troubleshooting skills across Windows operating systems and Microsoft 365 Hands-on experience with Active Directory, including Azure AD Solid understanding of core networking protocols - TCP/IP, DNS More ❯

Job Title: 1st/2nd Line IT Support Engineer Location: South East London Salary: £25,000 - £28,000 per annum Job Type: Full-time, Permanent About the Role: We are seeking a motivated and customer-focused 1st/2nd Line IT Support Engineer to join our IT team based in South East London. This is a … great opportunity for someone with a strong foundation in IT support who is looking to develop their skills in a dynamic and supportive environment. You'll be the first point of contact for users, providing both remote and deskside support across a range of hardware and software platforms, escalating more complex issues to senior engineers where necessary. Key … Responsibilities: Provide 1st and 2nd line technical support for desktops, laptops, mobile devices, printers, and network issues. Manage and resolve support tickets in a timely and professional manner. Set up and configure new user accounts, hardware, and software. Troubleshoot issues with Windows OS, Microsoft 365, and standard business applications. Assist with on-site hardware installation and maintenance. Liaise More ❯

2nd Line IT Support Engineer - Solihull - £25K-£30K A 2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based clients. DBS checks will be undertaken before starting this role. This is an autonomous, flexible … supporting by the wider team from the head office. No two days are the same, visiting different sites mainly around Solihull and surrounding areas. Key Skills Required: Previous escalation support Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS/Android Full UK Drivers licence … a customer-facing role working with a approachable, friendly and supportive management team. As a business, they are company-wide a team of 15 who encourage active learning and support their staff to develop towards their goals through on the job and online learning. Roles and responsibilities: Serve as the IT technical support contact for your designated locations More ❯

Looking to recruit for an Infrastructure Engineer based in the North of England – they are looking for a strong MSP background to work with their sites in the UK. About the role Working for an MSP helping customers build a better business by blending technology and strategy. Offices in the UK HQ near Leeds. Your main responsibilities will include … applications: You oversee the installation, maintenance, and upgrading of software and applications used by the client. Some of the skills we are looking for Proven experience as a Desktop Support Engineer, IT Support Specialist, or similar role. Able to implement, manage and improve an IT Service Management Platform – ideally having had direct experience of ConnectWise. Highly organised More ❯

Looking to recruit for an Infrastructure Engineer based in the North of England – they are looking for a strong MSP background to work with their sites in the UK. About the role Working for an MSP helping customers build a better business by blending technology and strategy. Offices in the UK HQ near Leeds. Your main responsibilities will include … applications: You oversee the installation, maintenance, and upgrading of software and applications used by the client. Some of the skills we are looking for Proven experience as a Desktop Support Engineer, IT Support Specialist, or similar role. Able to implement, manage and improve an IT Service Management Platform – ideally having had direct experience of ConnectWise. Highly organised More ❯