Provides technical support and customer service to the organization's users of computer applications and hardware (e.g., PCs, servers, mainframes). Answers questions regarding system procedures, online transactions, systems status, and downtime procedures and is typically located within a call center. Collaborates with network services, software systems engineering and/or application development in order to restore service and … ITIL-based processes to streamline the receipt, triage, categorization, action, and resolution for incoming incidents, requests, and demands. Analyzing, troubleshooting, designing, and implementing fixes Providing basic user training in support of off-the-shelf applications and office products as well as some custom tools, depending on the office being supported. Performing remote desktop triage and system repair using remote … engineering and/or application development to restore service and/or identify problems. Special non-commercial systems administrator experience (access management/file transfer) may be required. Deskside Support: Using ITIL-based processes to streamline the receipt, triage, categorization, action, and resolution for incoming incidents, requests, and demands. Analyzing, troubleshooting, designing, and implementing fixes Providing basic user training More ❯
to our customers.Through our Digital Strategy we will streamline our operations, optimise our resources,and foster a culture of collaboration and continuous improvement.Are you ready for the challenge to support this transformation? If so, then read on.You'll be joining the User Experience and be responsible for supporting, maintaining and improving a range of clinical and non clinical systems … your communication skills to translate technical issues into clear language for clinical staff, and collaborate effectively with teams to ensure changes to clinical systems are understood, adopted smoothly, and support safe, efficient patient care. Main duties of the job What are we looking for, the person: We're looking for an enthusiastic, customer focused problem solver who thrives in … to develop your skills in line with evolving both national and local digital systems, in line with patient care needs. Experience: You'll bring proven experience of providing ICT support within a healthcare or similarly regulated environment, ideally within a large or complex organisation. You will be confident in supporting and maintaining clinical systems such as Electronic Patient Records More ❯
expertise for the Government. This program will maximize the effectiveness and efficiency of our country's most important missions both at home and abroad. If you are ready to support a high-performing team that truly makes a difference, then come join us! Job Description: We are looking for Liaison Support Officers, at all levels, to join our …/active security clearance with Polygraph. Applicants will be evaluated and placed in a level from 2-5 based off their experience and customer feedback after multiple assessments. Provide support to all aspects of liaison visits, to include all logisticalplanning and coordination to support these visits. Follow thesponsor office's guidance/direction as it applies to planning … expert concierge service by having event-planning experience and current knowledge of the popular dining, unique experiences, and events (sports, music concerts, etc.) occurring in the Washington, DC area. Support the development and provide continuous updates for standardizing procedures/templates for liaison engagements, to include developing Standard Operating Procedures (SOP) documents. Anticipate the needs of the sponsor office More ❯
Saint Asaph / Newport, United Kingdom Hybrid / WFH Options
NHS Wales Shared Services Partnership
all levels of management on behalf of NHS Wales Shared Services Partnership. To manage and maintain the All Wales Scan for Safety (S4S) roll out programme and provide daily support for the SupplyX system ensuring functionality is maximised and Common Operating Procedures are managed and adhered to with responsibility for Order Management, Inventory and System Administration. All applicants are … in the achievement of targets in line with the NWSSP Business Plan and Procurement Strategy by the timely provision of accurate reports, KPI's and other unscheduled reports. Give support and exercise judgement, problem solving and analysis skills in identifying the most appropriate electronic means of ordering to suit customer needs to ensure maximum efficiencies are achieved through the … the achievement of targets in line with the NWSSP Business Plan and Procurement Strategy by the timely provision of accurate reports, KPIs and other unscheduled reports. To train and support SupplyX end users throughout Wales basis in line with Policies and Procedures. To assist with the implementation and management of a Supply Chain COM ensuring all R&D points More ❯
externally. * Run and distribute regular reports (daily, weekly, monthly, etc.). * Check reports for accuracy, investigate issues, and help fix them. * Work with other departments to improve data processes. * Support the MI development team with admin tasks and quality checks. * Help manage the team inbox and respond to queries. * Provide Excel support and help with ad hoc data More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
BYG Systems Limited
Responsibilities Developing new business through digital engagement Research and analysis of new clients and businesses Supporting Account development and maintaining client relationships including key contacts and referrals Ability to support with client-facing documents and proposals Candidate Background Educated to Degree level Minimum 2 years experience in a commercial environment Experience using and optimising channels such as Linked-in More ❯
VINCI Facilities draagt zorg voor gebouwen, eindgebruikers en het milieu. Als onderdeel van de groep VINCI Energies, is VINCI Facilities een belangrijke speler op het gebied van Facility Management en Multi Technisch beheer. VINCI Facilities biedt een volledige waaier aan More ❯