16 of 16 DemandTrendPermanent Support Team Leader Jobs

Service Desk Team Leader/IT Support Team Lead who has great team leadership and management skills with strong Google Workspace, Windows Server and Active Directory experience is required to work on a busy Helpdesk onsite at a School in Battersea, South West London. SALARY: £40,000 per annum with up … you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Team Leader/IT Support Team Lead who has great team leadership and management skills with strong Google Workspace, Windows Server and Active Directory experience. … Working as the Service Desk Team Leader/IT Support Team Lead you'll be instrumental in driving operational excellence. Your responsibilities will include leading and managing a team of 1st and 2nd Line Service Desk Engineers, which includes supporting, coaching and ongoing development of the team. As the Service Desk More ❯

Recovery Support Team Leader Location: London Salary : £30,082 per annum, plus benefits Vacancy Type: Permanent, Full Time We are recruiting for a Recovery Support Team Leader. The Recovery Support service is available to current or former Forward Trust clients who are on a substance misuse recovery pathway, making … in addiction recovery, moving away from crime, overcoming mental health problems, or who are coming out of a period of unemployment or homelessness. Roles Responsibilities The Team Leader will be based within the central Recovery Support team. The Team Leader will be responsible for co-ordinating all recovery support functions … that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas. The aim of the role is to have a robust recovery More ❯

Sales Support Team Leader £30,773 + OTE £8,000 + Benefits Location: Newcastle |Permanent Are you an experienced team leader who thrives in a fast-paced, people-first environment? Do you have a passion for driving performance while keeping the customer experience front and centre? If so, this could be your … a better experience all round. Fantastic culture toorecently scored a 9.3/10 for recommendation as a great place to work! As Sales Support Team Leader , youll be responsible for leading a team of 710, driving both performance and process improvements. Youll spend roughly 70% of your time focused on leadership and … documents and maintaining CRM records to a high standard Providing frontline support for escalated queries and customer challenges About you: Previous experience in a team leader or supervisory role Excellent communicator with strong written and verbal skills Confident decision-maker who thrives on accountability Highly organised, able to prioritise and multitask effectively Comfortable using data More ❯

Internationally successful: The Wienerberger Group Come and join us as a Customer Support Team Leader at our Sandtoft site in Doncaster! Wienerberger is a leading international provider of building materials and infrastructure solutions.We improve the quality of life and shape the future of construction. With our 19,000 employees at 216 locations in 28 countries … all over the world. Our products and system solutions enable energy-efficient, healthy, climate-friendly and affordable living. About the Role Our Customer Support Team Leader Roof role will suit a candidate who enjoys leading a team whilst providing a high standard of customer service, who works accurately, efficiently and has an appetite … Flexible benefits offering (including health, wellbeing and money saving opportunities) So what are you waiting for? Come and join Wienerberger as a Customer Support Team Leader and start growing your career with us today! The closing date for this role is subject to change and may be closed earlier than advertised. More ❯

Onsite Support Team Leader When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Stevenage, onsite 5 days. Salary: Up to: £51,000 Here … you. The Role and What You'll Be Getting Up to on a Day-to-Day Basis: We are seeking an experienced Onsite Support Team Leader to join our dynamic team based in Stevenage. This role involves providing effective onsite technical support and managing a team of Onsite Support Engineers. Key Responsibilities Team Leadership & People Management Lead, coach, and mentor a team of on-site engineers, ensuring performance standards are met and exceeded. Set and manage SMART objectives, conduct regular 1:1s, and support career development. Foster a culture of accountability, urgency, and continuous improvement. Operational Excellence Oversee daily support More ❯

Support Team Leader/Service Manager Learning Disabilities & Autism 6 bed - Supported Living Scarborough, United Kingdom Salary: £28'000 - £32'000 Hours - 24 hours off rota, 16 hours on rota (including sleeps 1-2 per month) This is a 6 bed service for adults with Learning Disabilities. The role is overseeing 2 services; First is … independent with minimal hours Second service is 2 separate cottages, with 1 female living in each. Staff team across both services totals 16 Experience in being a Leader, not just a manager. As the Support Team Leader/Service Manager, you will play a pivotal role in overseeing the service . You … will lead a team of support staff, ensuring the highest standards of care and support are delivered consistently across all sites. Your responsibilities will include staff management, training, compliance, and ensuring the well-being and development of individuals with learning disabilities in our care. Key Responsibilities: - Lead and manage a team of More ❯

Job Title: Support Team Leader - Supported Living Location: Lincoln Salary: £30,000 - £35,000 per year Job Type: Full-time, Permanent Hours: 40 hours per week (off rota), with occasional rota cover and sleep-ins in emergencies Job Summary I am seeking a dedicated and experienced Support Team Leader to … This role is ideal for someone who is passionate about person-centred care and has proven leadership experience within adult social care. You will lead a well-established team supporting individuals with learning disabilities and mental health needs, ensuring high standards of care and compliance. About the Service The service consists of supported living flats for 10 individuals … team of 16 staff members and work alongside an assistant manager. The team is experienced, collaborative, and thrives under strong leadership. Key Responsibilities Lead monthly support sessions and team meetings Manage recruitment, interviewing, and on-boarding Oversee staff rotas, annual leave, and training plans Conduct monthly audits (medical, financial, environmental) Coach and More ❯

Exciting opportunity to join a fast-growing delivery solutions company and work with a diverse team, gain international logistics experience, and grow your career in a dynamic and flexible environment shaping the future of route delivery services. Company Profile: Our client is a leading logistics and delivery solutions provider based in England, Great Britain, United Kingdom, specializing in … delivering consistent, high-quality service while supporting a dynamic and collaborative work environment. Overall purpose and responsibilities of the role: As an OTR Support Team Leader , you are responsible for managing and supporting a team of advisors, handling escalations, driver interactions, safety incidents, and audits. You oversee workload, set goals, monitor performance, ensure … teams development Involves running handover calls with evening shift staff, conducting team meetings, and serving as the primary point of contact for escalations. The team leader will handle approximately 20-30% of driver interactions while supervisors handle the majority of day-to-day communications. Driver communication occurs primarily through chat (80-90%) rather than phone More ❯

We’re looking for an experienced and inspiring Customer Support Team Leader to join our team. In this role, you’ll lead and support our fantastic team of Customer Support Advisors and Specialists, helping them deliver consistently outstanding experiences for our customers. You’ll play a vital role in … coaching the team, optimising support processes, and ensuring service excellence across every interaction. If you’re passionate about people, thrive in a fast-paced environment, and know what great customer support looks like, we’d love to hear from you. What You’ll Do: Lead and inspire a team of Customer Support … day, your work will help modernise and future-proof social care. 🚀 Tech That Transforms –automation, real-time data—our solutions are redefining how social care operates 🏆 Join the Market Leader – Trusted by thousands, we set the benchmark for digital transformation in social care 💡 Drive Meaningful Innovation – Work at the forefront of a sector ready for change, where your skills More ❯

We’re looking for an experienced and inspiring Customer Support Team Leader to join our team. In this role, you’ll lead and support our fantastic team of Customer Support Advisors and Specialists, helping them deliver consistently outstanding experiences for our customers. You’ll play a vital role in … coaching the team, optimising support processes, and ensuring service excellence across every interaction. If you’re passionate about people, thrive in a fast-paced environment, and know what great customer support looks like, we’d love to hear from you. What You’ll Do: Lead and inspire a team of Customer Support … day, your work will help modernise and future-proof social care. 🚀 Tech That Transforms –automation, real-time data—our solutions are redefining how social care operates 🏆 Join the Market Leader – Trusted by thousands, we set the benchmark for digital transformation in social care 💡 Drive Meaningful Innovation – Work at the forefront of a sector ready for change, where your skills More ❯

Service Desk Team Lead/Technical Support Manager Ready to lead a high-performing team on the front lines of cutting-edge technology? We're seeking a dynamic Service Desk Team Lead/Technical Support Manager with a passion for driving results and inspiring others where you'll mentor and … OLAs to drive the right outcomes for customers Be a role model - demonstrate what good looks like; instil and promote the right behaviours Be a dynamic, positive and enthusiastic leader, whilst maintaining focus and structure around your work Promote a customer-centric focus, coach your team on the best customer support practices Inspire your team … and core values Build trust and promote an inclusive and fair working environment Instil accountability - ensure urgency and accuracy as well as appropriate focus and engagement Be a visible leader – represent and promote your team at the company stand ups Ensure that your field team is connected with the business – organise regular team More ❯

to be innovative and solve complex problems. Take ownership, make an impact, and thrive in our scaling and agile environment. This is an office-based role; the Customer Support team works from our Cardiff City Centre Office. After passing the probation period, the requirement will be to work in the office 4 days a week, and … day from home. What You’ll Be Doing As a Team Lead, your primary role is to drive performance, growth, and engagement within your team while fostering a supportive and accountable culture. Your success is reflected in your team’s results, satisfaction, and overall well-being. You’ll use your leadership skills to cultivate … a high-performing, ambitious team and ensure industry-leading customer service. Lead a team of up to 10 agents to deliver exceptional outcomes for customers and the business. Support the Customer Support Manager in driving positive departmental changes. Develop team skills through 1:1s, coaching, huddles, and meetings. Build strong More ❯

range of career development Additional benefits may apply depending on your role and area of the business About The Role As a Retail Support Team Leader, you'll play a vital role in shaping and delivering operational … processes that enable our stores to run smoothly and consistently. Acting as a central point of coordination between store teams and the Support Hub, youll lead a team focused on clear, engaging communication and smooth in-store execution. Youll support promotional activity, visual merchandising setup, and ensure store teams are equipped with what they … With a focus on operational excellence, youll champion One Best Way practices and work collaboratively to drive improvements that balance cost-efficiency with commercial impact. Key Responsibilities Lead and support the retail implementation and communications team, promoting collaboration, ownership, and a continuous improvement mindset. Coordinate daily stand-ups and quarterly sessions to align priorities, share updates More ❯

Job summary This exciting and challenging role provides the opportunity for a highly motivated individual to join the Somerset Foundation Trust IT Services Desktop Support Team in Somerset. The role will be responsible for leading, supervising and allocating work for a team of specialist IT technicians. The post holder is responsible for ensuring that … a high-quality IT support service is provided to all users of trust systems, in accordance with defined policies, procedures and service level agreements. The post holder will also on occasions deputise for the IT Support Manager. Main duties of the job Responsible for leading, supervising and allocating work for a team of specialist … IT technicians. Assist in the planning and delivery of major IT Project implementations The postholder is responsible for ensuring that a high quality IT support service is provided to all users of trust systems, in accordance with defined policies, procedures and service level agreements. This includes IT Security, Data Protection and Information Government requirements. The post holder will More ❯

We are currently recruiting for a Team Leader (Opex Support) Temporary cover based in Enniskillen on a 5 day on site working model. My Purpose As an OPEX Support person, you will be reporting into the site's OPEX Coordinator. Your role will be focused on process improvement, problem solving, project delivery and … the Implementation and the sustainability of the site OPEX Model happens on the shop floor. Undertake bi-monthly area maturity assessments along with (& on behalf of) the OEC Support & lead training workshops using and maintaining the site OPEX training matrix Support the delivery of a site culture development plan in line with OPEX Principles and Business … as directed. Engage at all levels and create the environment to help people become the best they can be. Listen, and use effective communication to build trust among team members and colleagues. Excellent Results Maintain and review site OPEX databases on a monthly basis Undertake area optimisation walks (Focus on efficiency) Undertake TL/GL lineside boards coaching More ❯

We are looking for a proactive and experienced Customer Service Team Manager to lead our dynamic support team within the insurance sector. This role is pivotal in ensuring customer satisfaction, operational efficiency, and continuous improvement through data-driven decision-making. As Customer Service Team Manager , you will use data to optimise workflows … skills, a passion for delivering outstanding customer experiences, and proven experience in managing teams within a customer service environment. Key Responsibilities: Lead, coach, and inspire the customer service team to consistently achieve performance targets. Monitor and analyse data to improve workflows, customer satisfaction, and operational efficiency. Oversee daily operations, ensuring smooth handling of customer queries via live chat … enhance customer experience and resolve complex issues. Drive continuous improvement initiatives and staff development. About You Experience with Zendesk or similar software Proven experience in a Customer Service Team Manager or similar leadership role. Strong people management, coaching, and mentoring skills. Excellent communication and problem-solving abilities. Comfortable working with customer service software and data analysis tools. A More ❯