1 to 25 of 34 Permanent Support Team Leader Jobs

JOB TITLE : IT Support Team Leader (L1 Service Desk Team Leader) SALARY: £28,000 -£32,000 p/a (DOE) Location: Nottingham (Hybrid work available) Schedule: Monday to Friday (No weekend work) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts … adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are currently looking for an IT Support Team Leader to manage a team of individuals within a busy helpdesk environment. You will be responsible for all relationships with your customers, focusing on getting the best out … of your team to hit all service level agreements. LOCATION : Nottingham – Hybrid JOB SPECIFICATION: IT Support Team Leader You'll be responsible for a team of colleagues within a busy helpdesk Helping the team come to resolutions on all incidents and requests received through our ticket system, phone or More ❯

IT SUPPORT TEAM LEADER WINCHESTER £41,064 TO £46,049 PER ANNUM THE OPPORTUNITY … We're supporting our well established and highly reputable client as they seek to appoint an inspiring IT Support Team Leader to lead the team responsible for their non-Microsoft enterprise platforms. This is a pivotal leadership role within the Digital Services department, offering the chance to drive innovation, shape enterprise platform strategy … and ensure that key business systems remain robust, efficient, and user-focused. As IT Support Team Leader, you'll work closely with the Head of Digital Services and senior stakeholders to oversee the support, development, and evolution of a diverse portfolio of applications. You'll combine strong technical insight with the ability to More ❯

IT Support Team Leader Location: Broxbourne (Fully Office-Based) Salary: £35,000 - £40,000 per annum Hours: Monday to Friday A growing IT services provider is seeking an experienced and proactive IT Support Team Leader to manage their onsite and field-based support team in Broxbourne. … 2nd and 3rd line support to play a key role in leading service delivery and driving operational excellence. As the IT Support Team Leader, you will oversee a small team of onsite IT Support Technicians and Field Engineers, ensuring that clients receive timely and effective technical support. You will … act as the main escalation point for complex technical issues, manage workloads and priorities, and foster a collaborative, high-performance culture within the team. Key Responsibilities: Lead and support a team of onsite IT Support Technicians and Field Engineers Provide advanced 2nd and 3rd line technical support across a wide range of More ❯

Technical Support Team Leader Empower Teams. Elevate Support. Lead with Impact. We're on the hunt for a dynamic Technical Support Team Leader to drive service quality, streamline support operations, and champion a customer-first mindset. In this pivotal role, you'll shape and enforce service standards, collaborate … a d egree in Computer Science, IT, or a related field , and may also have advanced certifications such as ISTQB Test Manager or training in Agile methodologies. As a leader, you're decisive, proactive, and highly detail-oriented . You thrive under pressure, adapt quickly to change, and foster a collaborative, team-first culture. You're not … inspires others, embraces feedback , and is committed to continuous learning and improvement. THE ROLE We're looking for a proactive and experienced Technical Support Team Leader to oversee our support operations and drive service excellence. This role is key to ensuring incidents and problems are resolved efficiently, service levels are consistently met, and More ❯

and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months. As the Application Support Team Leader, you’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You’ll ensure … role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications. Key Responsibilities Lead and manage a team of application support analysts … The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35. Application Support Team Leader (Oracle E-Business Suite Financials More ❯

and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months. As the Application Support Team Leader, you’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You’ll ensure … role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications. Key Responsibilities Lead and manage a team of application support analysts … The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35. Application Support Team Leader (Oracle E-Business Suite Financials More ❯

and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months. As the Application Support Team Leader, you’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You’ll ensure … role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications. Key Responsibilities Lead and manage a team of application support analysts … The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35. Application Support Team Leader (Oracle E-Business Suite Financials More ❯

and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months. As the Application Support Team Leader, you’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You’ll ensure … role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications. Key Responsibilities Lead and manage a team of application support analysts … The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35. Application Support Team Leader (Oracle E-Business Suite Financials More ❯

and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months. As the Application Support Team Leader, you’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You’ll ensure … role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications. Key Responsibilities Lead and manage a team of application support analysts … The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35. Application Support Team Leader (Oracle E-Business Suite Financials More ❯

and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months. As the Application Support Team Leader, you’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You’ll ensure … role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications. Key Responsibilities Lead and manage a team of application support analysts … The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35. Application Support Team Leader (Oracle E-Business Suite Financials More ❯

and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months. As the Application Support Team Leader, you’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You’ll ensure … role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications. Key Responsibilities Lead and manage a team of application support analysts … The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35. Application Support Team Leader (Oracle E-Business Suite Financials More ❯

and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months. As the Application Support Team Leader, you’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You’ll ensure … role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications. Key Responsibilities Lead and manage a team of application support analysts … The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35. Application Support Team Leader (Oracle E-Business Suite Financials More ❯

and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months. As the Application Support Team Leader, you’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You’ll ensure … role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications. Key Responsibilities Lead and manage a team of application support analysts … The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35. Application Support Team Leader (Oracle E-Business Suite Financials More ❯

and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months. As the Application Support Team Leader, you’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You’ll ensure … role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications. Key Responsibilities Lead and manage a team of application support analysts … The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35. Application Support Team Leader (Oracle E-Business Suite Financials More ❯

Support Team Lead Customer Support, Client Relationships, Support Resolution Fareham, Hampshire. This role is to work in the office full time. Salary circa £40,000 plus benefits In 2023, cybercrime cost UK businesses an estimated £21 billion. But don't think it's the just the big corporates at risk, the average … over £10,000 demonstrating that personal finance and small business cybercrime is rife. Would you like to be part of the solution? We are working with an award-winning leader in the field of cyber security. They are on a mission to build a safer digital world for you and your future self! They have built a suite of … innovative products designed to offer superior protection against a broad spectrum of online threats. Role Overview The role of Support Team Lead ensures every customer receives timely, effective and high quality assistance. Whether resolving technical issues, addressing service queries, or managing escalations, my clients support teams work collaboratively to deliver outcomes that build confidence More ❯

Support Team Lead Customer Support, Client Relationships, Support Resolution Fareham, Hampshire. This role is to work in the office full time. Salary circa £40,000 plus benefits In 2023, cybercrime cost UK businesses an estimated £21 billion. But don't think it's the just the big corporates at risk, the average … over £10,000 demonstrating that personal finance and small business cybercrime is rife. Would you like to be part of the solution? We are working with an award-winning leader in the field of cyber security. They are on a mission to build a safer digital world for you and your future self! They have built a suite of … innovative products designed to offer superior protection against a broad spectrum of online threats. Role Overview The role of Support Team Lead ensures every customer receives timely, effective and high quality assistance. Whether resolving technical issues, addressing service queries, or managing escalations, my clients support teams work collaboratively to deliver outcomes that build confidence More ❯

Trafalgar Talent is proud to be partnering with an award-winning technology business to recruit a Support Team Lead . This is a fantastic opportunity to join a highly respected organisation recognised as Tech Employer of the Year 2024 at the South Coast Tech & Innovation Awards. From their UK headquarters, the Support Department plays … a crucial role in delivering trusted, innovative security solutions and exceptional customer experiences. As the Support Team Lead , youll support the Head of Support in overseeing the day-to-day operations of three sub-teams, ensuring service excellence, smooth communication, and consistent delivery against KPIs and SLAs. Key Responsibilities Team Oversight & Daily Operations Manage and support the Customer Insights , Customer Resolution , and BPO/QA teams (8 team members). Act as the primary point of contact for escalations and complex issues. Ensure alignment across teams and maintain high standards of communication. Identify opportunities for process improvements and implement solutions that enhance quality, efficiency More ❯

Service Support Team Lead Overview We are seeking a highly skilled and motivated Service Support Team Lead to join our dynamic Service Support Teams. This is an exciting opportunity for an accountable, commercially astute self-starter with a passion for customer service, field service reporting, and a talent for problem … solving. Key Responsibilities Lead, motivate, and support the Service Support Teams to achieve KPIs and meet SLAs. Coordinate field service appointments and manage scheduling efficiently. Liaise with 3rd party suppliers to ensure seamless service delivery. Oversee warranty management processes, ensuring compliance with company standards; manage and report on service costs, providing accurate reporting. Continuously monitor incoming … and implement best practices. Implement and maintain robust processes to ensure data integrity: develop, document, and enforce procedures that guarantee the accuracy, consistency, and reliability of all service support data. Manage team absences and always ensure adequate coverage. Skills & Experience Proven experience in a field service or installation environment. Strong understanding of warranty management and service More ❯

have partnered with a great organisation to help them secure a 2nd Line Team Lead/Desktop Support Team Lead to lead a team on 5 engineers. This is a hands-on technical leadership role, responsible for managing the day-to-day operations of the 2nd Line Support team, ensuring high-quality service delivery, and providing escalation support for complex technical issues. Proven experience of leading 2nd Line/Desktop Support teams Strong knowledge of: Microsoft 365 administration (Exchange Online, Teams, SharePoint). Windows 10/11 and Windows Server environments. Active Directory, Group Policy, and user management. Networking fundamentals (DNS, DHCP, TCP …/IP, VPN). Hardware support and troubleshooting (PCs, laptops, printers). Experience with remote monitoring and management tools (RMM). Excellent customer service and communication skills. Ability to prioritise and manage multiple tasks in a fast-paced environment. You will be required to work in the office fulltime for this opportunity. Desirable: ITIL Foundation certification. Experience with More ❯

Job Overview Teamwork Partnership is currently seeking an experienced and proactive IT Support Team Leader to oversee our clients technical support team. This role will involve managing daily operations, providing guidance to team members, and ensuring exceptional customer service is delivered. The ideal candidate will possess strong technical skills and a … passion for problem-solving, with the ability to communicate effectively with both technical and non-technical staff. Duties Diagnose and troubleshoot support requests, over the phone and in person, from a variety of business clients. This could involve guiding them step by step through the process to eradicate the issue themselves, logging in remotely or visiting them on … configure and manage a broad range of IT solutions Proactively monitor and maintain clients IT infrastructure health Assist account managers in the design and specification of IT solutions Support Engineer Responsibilities providing assistance to junior team members and new staff to ensure overall development of the team Skills and Experience: To be considered for More ❯

IT Support Team Leader Based on-site within London Borough of Newham To lead the onsite team in delivering a consistently excellent and familiar service to our client, in line with the business strategy. To be a motivational leader, where decisions are based on individual, team, client and business awareness. … Excellent people skills that facilitate a happy team continuously seeking development, to provide an excellent service resulting in a high level of client satisfaction. Objectives : Designing and implementing development strategies for all roles within the onsite team, to create a more knowledgeable, stronger, and more versatile team. Responsible for implementing strategy, delivering standardisation and consistency to … all areas of the team for streamlined, valued and effective support to clients. Analyse, report on and take appropriate action on the performance of the team to continuously improve the service provided. Be a constant, visible, and approachable member of the clients service management team, driving a positive and inspirational attitude. Communicate More ❯

IT Support Team Leader Based on-site within London Borough of Newham To lead the onsite team in delivering a consistently excellent and familiar service to our client, in line with the business strategy. To be a motivational leader, where decisions are based on individual, team, client and business awareness. … Excellent people skills that facilitate a happy team continuously seeking development, to provide an excellent service resulting in a high level of client satisfaction. Objectives : Designing and implementing development strategies for all roles within the onsite team, to create a more knowledgeable, stronger, and more versatile team. Responsible for implementing strategy, delivering standardisation and consistency to … all areas of the team for streamlined, valued and effective support to clients. Analyse, report on and take appropriate action on the performance of the team to continuously improve the service provided. Be a constant, visible, and approachable member of the client’s service management team, driving a positive and inspirational attitude. More ❯

IT Support Team Leader Based on-site within London Borough of Newham To lead the onsite team in delivering a consistently excellent and familiar service to our client, in line with the business strategy. To be a motivational leader, where decisions are based on individual, team, client and business awareness. … Excellent people skills that facilitate a happy team continuously seeking development, to provide an excellent service resulting in a high level of client satisfaction. Objectives : Designing and implementing development strategies for all roles within the onsite team, to create a more knowledgeable, stronger, and more versatile team. Responsible for implementing strategy, delivering standardisation and consistency to … all areas of the team for streamlined, valued and effective support to clients. Analyse, report on and take appropriate action on the performance of the team to continuously improve the service provided. Be a constant, visible, and approachable member of the client’s service management team, driving a positive and inspirational attitude. More ❯

Lead With Heart Team Leader (Tamworth) Are you looking for more than just a job? Join a team that feels like family and make every day count. We're searching for a Team Leader with compassion, confidence, and a natural spark for helping others live life to the fullest. This isn't … joy and freedom. This is a maternity cover 6-month fixed-term contract (36 hours per week) with the exciting potential to become a permanent member of our team . Why You'll Love This Role You'll lead with care , guiding and supporting a dedicated team to deliver truly person-centred support. You'll foster … individuality shines. You'll be part of a community that celebrates teamwork, compassion, and growth every single day. What You'll Be Doing Coordinating rotas and mentoring your team Providing hands-on support with personal care, medication, and clinical needs Communicating with family members, health professionals, and the Care Manager Sharing everyday moments and extraordinary ones More ❯

Technical Support Team Lead | Wymondham | £45k | Automotive Technology Step into a high-impact technical role supporting world-leading automotive and motorsport organisations. We’re looking for a Technical Support Team Lead who thrives on solving complex problems in real time and enjoys working directly with customers. This role is ideal for someone … a field service, IT, or systems background who’s confident under pressure, loves troubleshooting, and is motivated by making things work better. You’ll take ownership of technical support issues, collaborate with project and commercial teams, and drive improvements in the way we deliver support. This is a hands-on role where you’ll have the chance to … IT, networks, and hardware Act as a subject matter expert for colleagues and customers, providing confidence and clarity under pressure Collaborate with project and commercial teams to prioritise support requests effectively Share knowledge and mentor colleagues through hands-on troubleshooting and project support Introduce process improvements, automation, and documentation that make the support function More ❯