15 of 15 Remote Permanent Support Technician Jobs

2nd Line IT Support Technician Ilkley - Office based Up to £35,000 per annum Join a Collaborative MSP Team in Ilkley. Our client is looking for a 2nd Line IT Support Technician to join a growing MSP. This is a varied, hands-on role where you’ll support local businesses across a range of technologies … working as part of a dynamic and collaborative team, this is the opportunity for you. In this role, you will take on responsibilities spanning 1st, 2nd, and 3rd Line support, ensuring seamless service for their clients. This includes resolving everyday technical issues, tackling more advanced problems, and leading impactful IT projects. Key Responsibilities Client-Centric Support Across All … Levels: Provide expert 2nd and 3rd Line support, resolving escalated and complex technical issues with a focus on client satisfaction. Contribute to 1st Line support when required, answering calls, assisting with basic queries, and ensuring smooth day-to-day operations. Build strong, trust-based relationships with clients, delivering both remote and on-site support. As part of a More ❯

IT Support Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets is required for a multi award-winning Managed Service Provider based in the City of London. ALL LEVELS OF IT EXPERIENCE CONSIDERED As a successful candidate … you will need a solid foundation in 1st Line/2nd Line IT Technical Support, preferably covering Microsoft technologies within a Technical Help Desk environment. SALARY: up to £32,000 per annum + Bonus (up to £3,000 p.a.) + Benefits (see below) LOCATION: Hybrid working/3 Days per Week working from the office in the City of … mark, and only a select few have scored 30! Wishing you the best of luck with it. JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer/Service Desk Analyst/IT Technicianwho has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets. More ❯

staff across nine UK locations, Xerox IT Services aims to help SME organisations work smarter. That means expertise in identifying and implementing appropriate technologies, combined with the ability to support those solutions to optimise a customer's return on investment. Xerox IT Services provides agile managed print, IT, VoIP and document capture technology, expertly deployed and supported for those … smarter business outcomes. About the role: Technical Specialists play an integral role in providing a high-quality IT support services to our customers for the Glasgow, Scotland location. The primary function of the role is to act as a 3rd line engineer that takes ownership of escalated IT support calls, due to either their high technical or priority … nature. The individual should be comfortable liaising with customers over the phone or email, possess a familiarity of Xerox IT clients and the ability to access all relevant support tools and information as required. In addition to the above, Third Line Technical Analysts are expected to provide technical guidance, perform IT service requests, perform and approve IT change requests More ❯

IT Support Technician Hybrid Working in Exeter Are you a proactive and ambitious IT professional looking to take the next step in your career? Join a dynamic and growing team where your skills will make a real impact. Our client are seeking an enthusiastic IT & Communications Support Technician to be the go-to tech expert for … their regional offices. You’ll be the first point of contact for IT support, resolving a wide range of technical issues and ensuring smooth day-to-day operations. With a strong focus on Microsoft 365 and cloud technologies, you’ll play a key role in maintaining a secure and efficient IT environment. This is a fantastic opportunity for someone … grow their technical expertise. You’ll also have the chance to travel to other UK offices, expanding your experience and network. What You’ll Do: Provide hands-on desktop support and manage ticket queues Troubleshoot hardware, software, and network issues Support and maintain Microsoft 365 and Windows environments Handle device deployment, user onboarding/offboarding, and mobile management More ❯

We're seeking a proactive and personable IT Support Technician to join our in-house Tech Team. In this vital role, you'll provide first-line support to staff, helping to keep our systems, software, and devices running smoothly. From troubleshooting and system administration to working with server and PC technologies, you'll be central to delivering … problem-solving, and continuous learning. The role is based at our Newton Abbot headquarters, with the opportunity to work from home one day a week. Responsibilities of an IT Support Technician: Deliver 1st and 2nd line support for hardware, software, peripherals, and network communications. Respond to incidents via the Helpdesk or as assigned by the Lead Technician and Head of Technology. Support 3rd line activities and assist with server, network, and infrastructure development. Identify areas for improvement in system administration and infrastructure design. Collaborate with stakeholders across the business to troubleshoot issues and find practical solutions. Take part in structured external training and development programmes as needed. What you'll bring as an IT Support More ❯

1st/2nd line IT Technician - Manufacturing Location : Rotherham Hours : 35 hours/week - Monday to Friday 9:00-5:00 Salary : £26,000 - £32,000 (depending on skills and experience) No hybrid working available, fully on-site Company pension Free on-site parking Bonus scheme We are exclusively supporting our highly sucessful manufacturing client Rotherham based manufacturer in … of a 1st/2nd line IT technician. Due to continued international growth they are looking to further enhance our internal IT department with a 1st and 2nd line support and monitoring function to configure, maintain and troubleshoot existing hardware and software systems based on O365 and Azure. This role is to be based on-site at their Rotherham … head-office. What we are looking for Maintain and develop O365 functionality e.g. Teams, SharePoint, Azure Technical support of Windows desktops, laptops, mobiles, phones, tablets and printers. Configure and build Windows desktop, laptops. Installation and maintenance of printers, scanners, etc. Maintain I.T. records and documentation Follow and maintain internal processes and policies Enthusiasm and willingness to succeed Essential Skills More ❯

skilled and customer-focused IT professional ready to step into a pivotal role supporting complex IT systems? We’re looking for a 2nd/3rd Line Service Desk IT Support Technician to join our growing IT team and provide expert-level support to our clients. In this role, you’ll resolve escalated IT issues, deliver proactive support … an excellent opportunity to grow in a fast-paced and supportive environment with ongoing learning and development. What You’ll Be Doing: ? Responding to 2nd and 3rd line technical support queries via phone, email, and ticketing system? Troubleshooting and resolving hardware, software, and network issues? Managing and maintaining cloud-based services (e.g., Microsoft 365, Azure)? Supporting server infrastructure and … virtual environments (e.g., Hyper-V/VMware/Cove)? Assisting with IT projects, migrations, and system upgrades? Creating documentation and contributing to the knowledge base? Mentoring junior support staff and acting as a technical escalation point? Ensuring timely resolution and excellent communication with end-users What We’re Looking For: ? Proven experience in a 2nd Line IT support More ❯

skilled and customer-focused IT professional ready to step into a pivotal role supporting complex IT systems? We're looking for a 2nd/3rd Line Service Desk IT Support Technician to join our growing IT team and provide expert-level support to our clients. In this role, you'll resolve escalated IT issues, deliver proactive support … an excellent opportunity to grow in a fast-paced and supportive environment with ongoing learning and development. What You'll Be Doing: ? Responding to 2nd and 3rd line technical support queries via phone, email, and ticketing system? Troubleshooting and resolving hardware, software, and network issues? Managing and maintaining cloud-based services (e.g., Microsoft 365, Azure)? Supporting server infrastructure and … virtual environments (e.g., Hyper-V/VMware/Cove)? Assisting with IT projects, migrations, and system upgrades? Creating documentation and contributing to the knowledge base? Mentoring junior support staff and acting as a technical escalation point? Ensuring timely resolution and excellent communication with end-users What We're Looking For: ? Proven experience in a 2nd Line IT support More ❯

skilled and customer-focused IT professional ready to step into a pivotal role supporting complex IT systems? We’re looking for a 2nd/3rd Line Service Desk IT Support Technician to join our growing IT team and provide expert-level support to our clients. In this role, you’ll resolve escalated IT issues, deliver proactive support … an excellent opportunity to grow in a fast-paced and supportive environment with ongoing learning and development. What You’ll Be Doing: ? Responding to 2nd and 3rd line technical support queries via phone, email, and ticketing system? Troubleshooting and resolving hardware, software, and network issues? Managing and maintaining cloud-based services (e.g., Microsoft 365, Azure)? Supporting server infrastructure and … virtual environments (e.g., Hyper-V/VMware/Cove)? Assisting with IT projects, migrations, and system upgrades? Creating documentation and contributing to the knowledge base? Mentoring junior support staff and acting as a technical escalation point? Ensuring timely resolution and excellent communication with end-users What We’re Looking For: ? Proven experience in a 2nd Line IT support More ❯

skilled and customer-focused IT professional ready to step into a pivotal role supporting complex IT systems? We’re looking for a 2nd/3rd Line Service Desk IT Support Technician to join our growing IT team and provide expert-level support to our clients. In this role, you’ll resolve escalated IT issues, deliver proactive support … an excellent opportunity to grow in a fast-paced and supportive environment with ongoing learning and development. What You’ll Be Doing: ? Responding to 2nd and 3rd line technical support queries via phone, email, and ticketing system? Troubleshooting and resolving hardware, software, and network issues? Managing and maintaining cloud-based services (e.g., Microsoft 365, Azure)? Supporting server infrastructure and … virtual environments (e.g., Hyper-V/VMware/Cove)? Assisting with IT projects, migrations, and system upgrades? Creating documentation and contributing to the knowledge base? Mentoring junior support staff and acting as a technical escalation point? Ensuring timely resolution and excellent communication with end-users What We’re Looking For: ? Proven experience in a 2nd Line IT support More ❯

benefits Openings: 1 Full-Time Role Knowledge Requirements: Microsoft Office 365 Windows 11 Ticketing systems AI tools like ChatGPT Desktop and hardware troubleshooting Basic networking concepts Application deployment and support Device management Years of Industry Experience: 2 years of relevant experience Security Clearance Requirement: Must be able to obtain and maintain Active DoD Secret Clearance What makes someone choose … G2 Ops is embedding AI directly into how we work. We're now launching the next phase: AI playbooks, secure tooling aligned with government security protocols, and real-time support for hands-on use across all departments. At G2 Ops, you'll not only work with cutting-edge technology, you'll help define how it's applied in real … out to be. At G2 Ops, we offer a flexible schedule to meet the needs of our employees and customers. Due to the classification level of the projects we support, we are not able to offer fully remote opportunities at this time. As a Defense Contractor, we are frequently working with sensitive material, and therefore, we need to ensure More ❯

drives innovation but also empowers its employees to grow and thrive. Our client is a fast-growing, cutting-edge professional services company offering an exciting opportunity for an IT Support Technician to join them at this exciting stage (~350 employees globally). This is a great opportunity to play a pivotal role in shaping the future of a … professional services organisation and software distributor, while advancing your own career in a dynamic, collaborative environment. What you’ll be doing as their IT Support Technician As an IT Support Technician, you will be responsible for providing good quality, researched resolutions to issues raised by end-users. You will be trained and suitably equipped to troubleshoot … and provide solutions to our end-users - all of their Technical Support Team are fully trained and accredited in the technologies they support. Your role is crucial in providing a great customer experience by resolving technical problems promptly, effectively and in a friendly manner. The role will mainly focus on Microsoft Azure, along with other vendor technologies. This IT More ❯

IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity … for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT … troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave More ❯

We're on the lookout for a driven and customer-focused 2nd Line Software Support Technician who thrives on solving real-world business problems through smart, technical solutions. In this role, you won't just be fixing issues - you'll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use of our … mindset and a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 2nd line Software Support Technician Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £28,000 to … working environment. If that sounds good to you, then we'd love to hear from you. The Opportunity: We're looking for a proactive and passionate 2nd Line Software Support Technician to join our dynamic support team. In this customer-facing role, you'll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver More ❯

An excellent opportunity for a dynamic Support Technician to work with a friendly team within an exciting company, as well as career progression Salary £30k £35k depending on experience plus bonus and career progression We are offering: a highly competitive salary and performance related bonus excellent benefits including extensive training Euro Car Parks is one of the leading … Providing specialist car parking services to a wide range of blue chip clients throughout the UK we are currently looking to extend our busy technical department and recruit aSupport Technician to join our team. Based in our head office in Marylebone, London, you will be working at the centre of our technology department with exposure to some of the … most advanced equipment currently available to market with opportunities to learn and progress with the business. Duties will include: managing a large estate of Android devices providing remote support to users building and enrolling devices to operate within the estate supporting LAN/WAN and local hotspot devices monitoring the dynamic status of our tech-based remote systems carrying More ❯