Support Technician Jobs

Support Technician
UK

The median Support Technician salary in the UK is £30,500 per year, according to job vacancies posted during the 6 months leading to 30 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 426 316 575
Rank change year-on-year -110 +259 +294
Permanent jobs requiring a Support Technician 300 934 435
As % of all permanent jobs advertised in the UK 0.54% 0.90% 0.45%
As % of the Job Titles category 0.60% 0.95% 0.49%
Number of salaries quoted 165 797 267
10th Percentile £26,450 £21,250 £23,000
25th Percentile £28,500 £24,000 £24,875
Median annual salary (50th Percentile) £30,500 £27,000 £29,000
Median % change year-on-year +12.96% -6.90% +13.73%
75th Percentile £36,000 £30,000 £33,750
90th Percentile £42,500 £34,500 £37,500
UK excluding London median annual salary £30,250 £27,000 £27,500
% change year-on-year +12.04% -1.82% +10.00%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 50,066 97,923 88,829
% of permanent jobs with a recognized job title 90.36% 94.81% 91.43%
Number of salaries quoted 26,124 69,761 56,179
10th Percentile £28,750 £28,500 £32,500
25th Percentile £40,750 £38,500 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £60,000
Median % change year-on-year +4.76% -12.50% -
75th Percentile £73,750 £70,000 £80,000
90th Percentile £95,000 £90,000 £100,000
UK excluding London median annual salary £51,000 £50,000 £53,500
% change year-on-year +2.00% -6.54% +6.63%

Support Technician
Job Vacancy Trend

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Technician in the UK

Support Technician
Salary Trend

3-month moving average salary quoted in jobs citing Support Technician.

Salary trend for Support Technician in the UK

Support Technician
Salary Histogram

Salary distribution for jobs citing Support Technician over the 6 months to 30 May 2025.

Salary histogram for Support Technician in the UK

Support Technician
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the UK over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -134 289 £30,500 +12.96% 281
UK excluding London -90 275 £30,250 +12.04% 293
South East -35 97 £32,500 +20.37% 62
South West +124 69 £30,000 +9.09% 37
Work from Home -6 55 £30,000 +11.11% 171
North of England -88 41 £30,000 +9.09% 86
East of England -66 37 £35,000 +32.08% 35
Yorkshire -1 35 £30,000 +13.21% 35
London +93 23 £42,500 +41.67% 27
Midlands -43 22 £27,500 +5.77% 55
East Midlands -25 16 £27,500 +5.77% 23
Scotland +90 6 £40,000 +66.67% 22
West Midlands -2 6 £28,500 +9.62% 29
North West -64 6 £26,500 -5.36% 45
Wales +29 3 £30,000 +22.45% 8

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 30 May 2025, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Support Technician in the job title.

1 182 (60.67%) Customer Service
2 127 (42.33%) Social Skills
3 117 (39.00%) Windows
4 109 (36.33%) Problem-Solving
5 102 (34.00%) Microsoft
5 102 (34.00%) Manufacturing
6 99 (33.00%) Customer Experience
7 94 (31.33%) Microsoft 365
8 93 (31.00%) Service Delivery
9 91 (30.33%) NVQ Level 4
9 91 (30.33%) Technical Analysis
9 91 (30.33%) Coaching
10 83 (27.67%) Active Directory
11 60 (20.00%) Windows Server
12 48 (16.00%) Azure
13 45 (15.00%) Microsoft Exchange
14 37 (12.33%) ITIL
15 33 (11.00%) VMware
16 29 (9.67%) Microsoft Intune
16 29 (9.67%) Firewall
16 29 (9.67%) SLA
17 28 (9.33%) Microsoft Office
17 28 (9.33%) VMware Infrastructure
18 25 (8.33%) Cybersecurity
18 25 (8.33%) Windows 10
19 24 (8.00%) SharePoint
20 23 (7.67%) Driving Licence
21 22 (7.33%) Entra ID
21 22 (7.33%) Apple
21 22 (7.33%) Mac OS

Support Technician Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (15.00%) Microsoft Exchange
2 24 (8.00%) SharePoint
3 5 (1.67%) Exchange Server 2013
Applications
1 28 (9.33%) Microsoft Office
2 8 (2.67%) Microsoft Excel
Business Applications
1 4 (1.33%) NetSuite
Cloud Services
1 94 (31.33%) Microsoft 365
2 48 (16.00%) Azure
3 22 (7.33%) Entra ID
4 16 (5.33%) OneDrive
5 9 (3.00%) AWS
6 3 (1.00%) Google Workspace
7 1 (0.33%) Power Platform
7 1 (0.33%) SaaS
Communications & Networking
1 29 (9.67%) Firewall
2 21 (7.00%) DNS
3 19 (6.33%) TCP/IP
4 18 (6.00%) DHCP
5 16 (5.33%) VLAN
6 13 (4.33%) LAN
6 13 (4.33%) Wireless
7 11 (3.67%) VPN
8 9 (3.00%) Wi-Fi
9 7 (2.33%) IP Telephony
9 7 (2.33%) WAN
10 6 (2.00%) VoIP
11 5 (1.67%) PBX
11 5 (1.67%) RTP
11 5 (1.67%) SAN
11 5 (1.67%) Softphone
12 4 (1.33%) 3G
12 4 (1.33%) 4G
12 4 (1.33%) IPsec
12 4 (1.33%) SSL
Database & Business Intelligence
1 7 (2.33%) Amazon RDS
2 1 (0.33%) Power BI
2 1 (0.33%) SQL Server
2 1 (0.33%) Tableau
Development Applications
1 1 (0.33%) JIRA
1 1 (0.33%) Visual Studio
General
1 127 (42.33%) Social Skills
2 102 (34.00%) Manufacturing
3 21 (7.00%) Analytical Skills
4 20 (6.67%) Finance
4 20 (6.67%) Retail
5 17 (5.67%) Legal
6 8 (2.67%) Back Office
7 6 (2.00%) Local Government
7 6 (2.00%) Telecoms
8 5 (1.67%) Law
8 5 (1.67%) Marketing
9 4 (1.33%) Electronics
9 4 (1.33%) Multimedia
10 3 (1.00%) Inclusion and Diversity
11 1 (0.33%) German Language
11 1 (0.33%) Organisational Skills
Libraries, Frameworks & Software Standards
1 5 (1.67%) CSS
1 5 (1.67%) HTML
2 1 (0.33%) FreeSWITCH
2 1 (0.33%) Node.js
Miscellaneous
1 23 (7.67%) Driving Licence
2 16 (5.33%) Onboarding
3 9 (3.00%) Replication
4 4 (1.33%) Management Information System
5 3 (1.00%) Digital Signage
6 2 (0.67%) Operational Technology
6 2 (0.67%) Self-Motivation
7 1 (0.33%) CCTV
7 1 (0.33%) Data Centre
7 1 (0.33%) iPad
7 1 (0.33%) NHS
7 1 (0.33%) Smartphone
Operating Systems
1 117 (39.00%) Windows
2 60 (20.00%) Windows Server
3 25 (8.33%) Windows 10
4 22 (7.33%) Mac OS
5 18 (6.00%) Android
6 10 (3.33%) Linux
7 6 (2.00%) Windows 7
8 5 (1.67%) Windows Server 2016
8 5 (1.67%) Windows Server 2019
9 4 (1.33%) Apple iOS
9 4 (1.33%) Mac OS X
Processes & Methodologies
1 182 (60.67%) Customer Service
2 109 (36.33%) Problem-Solving
3 99 (33.00%) Customer Experience
4 93 (31.00%) Service Delivery
5 91 (30.33%) Coaching
5 91 (30.33%) Technical Analysis
6 37 (12.33%) ITIL
7 25 (8.33%) Cybersecurity
8 18 (6.00%) Migration
9 14 (4.67%) Collaborative Working
10 13 (4.33%) Time Management
11 11 (3.67%) ERP
11 11 (3.67%) Inventory Management
11 11 (3.67%) Service Management
12 10 (3.33%) Mobile Device Management
12 10 (3.33%) User Experience
12 10 (3.33%) Validation
13 9 (3.00%) Patch Management
14 8 (2.67%) Software Deployment
14 8 (2.67%) Ticket Management
Programming Languages
1 12 (4.00%) PowerShell
2 8 (2.67%) SQL
Qualifications
1 91 (30.33%) NVQ Level 4
2 20 (6.67%) Microsoft Certification
3 19 (6.33%) Degree
4 15 (5.00%) A+ Certification
5 14 (4.67%) SC Cleared
5 14 (4.67%) Security Cleared
6 8 (2.67%) CTC Cleared
7 6 (2.00%) Azure Certification
7 6 (2.00%) ITIL Foundation Certificate
8 2 (0.67%) Computer Science Degree
8 2 (0.67%) DBS Check
8 2 (0.67%) Network+ Certification
9 1 (0.33%) CCNP
9 1 (0.33%) Cisco Certification
Quality Assurance & Compliance
1 29 (9.67%) SLA
2 13 (4.33%) Cyber Essentials
3 5 (1.67%) Cyber Essentials PLUS
3 5 (1.67%) ISO/IEC 27001
4 4 (1.33%) PCI DSS
5 1 (0.33%) GDPR
System Software
1 83 (27.67%) Active Directory
2 28 (9.33%) VMware Infrastructure
3 16 (5.33%) Hyper-V
4 7 (2.33%) Terminal Services
5 4 (1.33%) Virtual Desktop
Systems Management
1 29 (9.67%) Microsoft Intune
2 8 (2.67%) SCCM
3 5 (1.67%) AirWatch
4 4 (1.33%) Dell DRAC
5 2 (0.67%) Autotask
Vendors
1 102 (34.00%) Microsoft
2 33 (11.00%) VMware
3 22 (7.33%) Apple
4 12 (4.00%) Cisco
5 10 (3.33%) IFS
6 6 (2.00%) Citrix
7 5 (1.67%) arcserve
7 5 (1.67%) BroadSoft
7 5 (1.67%) Polycom
7 5 (1.67%) Yealink
8 4 (1.33%) Dell
8 4 (1.33%) N-able
8 4 (1.33%) Oracle
8 4 (1.33%) Progress
8 4 (1.33%) Sophos
8 4 (1.33%) Veeam
9 3 (1.00%) Google
10 1 (0.33%) Freshdesk
10 1 (0.33%) Kaseya
10 1 (0.33%) ServiceNow