2nd Line Support Technician
- Hiring Organisation
- Clearwater People Solutions
- Location
- Sussex, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 30,000 - 33,000 Annual
client is currently recruiting for a 2nd line Support Technician to join their IT Operations Team. The 2nd line Support Technician will be responsible for resolving tickets to a 2nd line level and being a point of escalation for 1st line. Key Responsibilities … Line Support Technician Providing support to help users solve technical issues with their computers, both hardware and software and ensuring support requests are handled in an effective and efficient manner Liaising directly with end users to resolve any problems, as directed by the System Support ...