Title: Help Desk Support Analyst Location: Louisville, KY - Position may support multiple locations in Louisville, KY Schedule: Mon - Fri, 8AM - 5PM EST Note: This is a W2 contract role - C2C and 3rd party candidates will NOT be considered The Help Desk Support Analyst will provide quality customer service and second level technical support to computer users … exceptional attention to follow-through Motivate teams and stakeholders to act without direct authority Provide status updates to Information Technology management and other functional areas regarding unresolved requests and system outages Act as a liaison between Support Center end users, technical support staff, and Information Technology management Perform software installations and data backup and recovery for end users Lead More ❯
by our offices in London, Dubai, Shanghai, Singapore, Romania and North America. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others. Winnow's clients on average reduce waste by over 50% by value … now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This … the operations team The Operations team are responsible for the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites. The goal - successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international More ❯
ServiceNow Developer supporting the Global Solutions Management - Operations II (GSM-O II) contract at DISA. This contract includes the Operations, Sustainment, Maintenance, Repair, and Defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN) in support of the Defense Information Systems Agency (DISA). It also includes support to other key tasks for DISA, including … Open to receiving mentoring from senior developers. Preferred Qualifications ServiceNow Certified Application Developer Experience or familiarity with Agile development and testing methodology Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. Experience with JIRA, Git and Confluence. Understanding of ITIL foundation or ITIL certified. AWS cloud and ServiceNow certifications. … Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline Experience working with large software systems including hardware integration and test. Experience working with multi-disciplinary technical development teams. Experience using SAFe as the agile development methodology. Experience moving from a legacy application to a new application More ❯
Agile Scrum environment. • Provide strong development and project on-track and on-task and collaborate on an ongoing project in both new and enhancements development between engineers, developers, analyst, and other team members. • Follow, maintain, and apply documentation best practice policies, procedures, and process throughout ServiceNow development. • Collaborate with cross-functional teams to gather input to support ongoing … Willing to assist and train junior developers. Preferred Qualifications • ServiceNow Certified Application Developer • Experience or familiarity with Agile development and testing methodology • Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. • Experience with JIRA, Git and Confluence. • Understanding of ITIL foundation or ITIL certified. • AWS cloud and ServiceNow certifications. … Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline • Experience working with large software systems including hardware integration and test. • Experience working with multi-disciplinary technical development teams. • Experience using SAFe as the agile development methodology. • Experience moving from a legacy application to a new application More ❯
for Interface Development Analyst evaluations. Under general supervision and in a team environment follows the project management life cycle methodology to implement small/medium/large system integration projects. Performs field by field testing and full-volume testing of data. Work with clients, business analysts and application developers to define specifications of changes. Builds translation tables … beyond their knowledge level or available documentation to vendors and team members. Be detail oriented with focus on team/peer communication is a must. Skills: Implementing and supporting system integrations. Software lifecycle knowledge including requirements, design, development, and testing with appropriate documentation. Experienced usage of MS-SQL client-side coding, .NET framework, C#, Visual Studio, XML, development of More ❯
Agile Scrum environment. Provide strong development and project on-track and on-task and collaborate on an ongoing project in both new and enhancements development between engineers, developers, analyst, and other team members. Follow, maintain, and apply documentation best practice policies, procedures, and process throughout ServiceNow development. Collaborate with cross-functional teams to gather input to support ongoing … Willing to assist and train junior developers. Preferred Qualifications ServiceNow Certified Application Developer Experience or familiarity with Agile development and testing methodology Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. Experience with JIRA, Git and Confluence. Understanding of ITIL foundation or ITIL certified. AWS cloud and ServiceNow certifications. … Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline Experience working with large software systems including hardware integration and test. Experience working with multi-disciplinary technical development teams. Experience using SAFe as the agile development methodology. Experience moving from a legacy application to a new application More ❯
Development (Project) Manager - HUD (ServiceNow System Administrator) Clearance Required: MBI/Public Trust (HUD requirement) Location: Washington, DC Certification Required: ServiceNow Certified System Administrator Position Overview: Agile Business Concepts LLC is seeking a Development (Project) Manager with expertise as a ServiceNow Certified System Administrator to support the Department of Housing and Urban Development (HUD). The selected … implementation, and ongoing maintenance of ServiceNow platforms across HUD environments. This position requires strong technical leadership, extensive IT systems development experience, and alignment with the GSA Applications/SystemsAnalyst, Senior labor category. Key Responsibilities: Serve as the ServiceNow subject matter expert (SME) for HUD programs, ensuring effective system administration, configuration, and upgrades. Provide full lifecycle ServiceNow … deliver efficient and scalable ServiceNow solutions. Generate documentation, training, and knowledge transfer to ensure long-term sustainability of HUD's ServiceNow systems. Minimum Qualifications (per GSA Applications/SystemsAnalyst, Senior labor category) Education: Bachelor's degree in Computer Science, Engineering, Information Systems, or related discipline. Experience: Minimum of 8+ years of progressive IT experience, including systems analysis More ❯
and identify misconfigurations, faults, and vulnerabilities within the network s architecture, subcomponents, and utilized communication protocols. Determine root source of anomalies and extent of vulnerable findings for validation with system users and administrators. Document and report anomalies to appropriate channels for further investigation and notification. Document vulnerable findings and provide recommendations through appropriate channels that increase both security and … operational capacity of the respective network. Recommend improvements to current operations for potential incorporation into the overall program. Collaborate with cross-functional teams to support incident response, system hardening, and policy development as needed. Additional duties, as assigned. 5-10% CONUS Travel Qualifications: Active TS clearance with SCI eligibility required Bachelor s or Master s degree in technical field … misconfigurations Experience working within the framework of a CONOPS or similar operational document Awareness of DoD cybersecurity frameworks (e.g., RMF, CMMC, NIST 800-53) and their application in secure system design and monitoring. Knowledge of common enterprise network architectures and defense mechanisms Experienced in analyzing TCP/IP, DNS, HTTP/S, SSL/TLS, SMB, and RDP protocols More ❯
Key Person for a proposal. Will receive a contingent offer. Salary negotiable/TBD. ICESS is recruiting for an Operations Research SystemsAnalyst (ORSA) to support the US Army HQ Deputy Chief of Staff (DCS), G-8 Force Development Directorates (FD) Warfighting Analysis Division (FDA). Work is on site at the Pentagon. The candidate shall conduct data … cost analysis, flow modeling, forecast modeling, linear programming, simulations and queuing theory, and business reengineering/IDEF modeling. The contractor shall construct models as symbolic representations of a process, system, operations, etc. Manipulates these models via mathematical, statistical, computer or other techniques. Candidate will have demonstrated experience in conducting analytical studies using a variety of mathematical, statistical, and other More ❯
Key Person for a proposal. Will receive a contingent offer. Salary negotiable/TBD. ICESS is recruiting for a Senior Operations Research SystemsAnalyst (ORSA) to support the US Army HQ Deputy Chief of Staff (DCS), G-8 Force Development Directorates (FD) Warfighting Analysis Division (FDA). Work is on site at the Pentagon. Candidates shall demonstrate knowledge … and experience in identifying and solving real-world problems in areas such as capital investment, decision analysis supporting a business unit, system design and engineering, linear and non-linear programming, and trend/predictive analysis. Ability to collect and organize information from a variety of sources, such as computer databases, sales histories, and customer feedback. Conduct and interpret survey More ❯
Job Title: IT Infrastructure Engineer Location: Basildon, Essex Salary: £47,810 - £54,710 per annum Job Type: Full-time, Permanent About the role: A skilled IT Infrastructure Analyst is needed to support the development and delivery of IT services across Pathology First and SYNLAB UK&I. This role provides direct support to the IT Operations Manager, ensuring our … and network environments, including hands-on, third-line support for Microsoft Operating Systems (Windows 10, Server (Apply online only)). You'll monitor and update jobs within the ITSM system, ensuring users are kept informed, and you'll adhere to established Incident Management and Request Fulfilment processes. You'll also be able to help maintain our cybersecurity footprint, making More ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Frontier Agriculture Limited
work across squads to maintain consistency and avoiding disconnected experiences Collaborating with the UX Manager, BA's and Technical Architects to create Service Blueprints when required Leading the Design System ways of working, ensuring it is up-to-date and consistently adopted Working with the UX Manager to ensure the UX strategy is embedded within the teams ways of … working Working closely with the UX Researcher and Data Analyst to ensure insights drive design choices Supporting UX Designers in developing confidence with facilitating workshops to collaboratively solve problems Collaborating with Product Owners and stakeholders to understand challenges, set expectations and manage timelines Building strong business relationships, providing regular updates and championing UX across the organisation We encourage More ❯
Employment Type: Permanent, Work From Home
Salary: Competitive + Benefits + 25 Days Holiday + Employee Assistance Program
activities of the end users identifying mission goals, desired metrics, data standards and user workflows. Works with end-users to build and analyze user stories to identify common users', system, software and interface requirements for capability design and development. Identifies end user processes, software and other mission issues that could be improved using AI. Captures and formulates final articulation … usability tests, surveys, data analysis, and similar methods. Designs and prototypes specific AI or ML solutions. Understands user needs, behaviors, and motivations, through empathizing with the user, the analyst can inform design decisions and advocate for the user. Works closely with Mission and Capability Delivery teams to help determine product goals. Collaborates with team members on user research More ❯
into a big data environment. The ideal candidate will have a background in supporting cyber and/or network-related missions within military spaces, as either a developer, analyst, or engineer. Additionally, this role includes responsibilities for leading the department, requiring advanced expertise and leadership capabilities. We are proud to be an equal-opportunity employer and do not … JSON, XML, and others. • Experience with data flow, management, and storage solutions (i.e. Kafka, NiFi, and AWS S3 and SQS solutions) • Ability to decompose technical problems and troubleshoot both system and dataflow issues. • Must be certified DoD IAT II or higher (CompTIA Security+ highly preferred) • Willingness to do a programming challenge during the interview process. • Experience with Zoom/ More ❯
Essential Task List (METL) development, METL assessment methodology, and implementation. Duties will include but are not limited to: Implementing, sustaining, and auditing all processes in the Deployment Readiness Reporting System (DRRS) to include roles, capabilities, and resources for the Squadron and Team reporting. Analyzing operational deficiencies and identifying shortcoming/improvements of the readiness program and reporting capabilities. Developing … In and out-process new personnel. Analyze data sources to generate Capabilities and Resources reports to support Air Force Readiness Reporting (AFRR) through applications within the Defense Readiness Reporting System, to include the Air Force-Input Tool (AFIT). Duties include but are not limited to: When required, update reports within required reporting guidelines (i.e., 24 hour urgent reporting … Commanders Toolkit (CCTK) and monitor readiness status of all unit active duty military personnel. Brief squadron leadership on deployment readiness status. Maintain access to the Aeromedical Services Information Management System (ASIMS) to monitor Duty Limiting Status for squadron personnel. Schedule dental appointments for all unit active-duty military personnel using the Unit Classification View (UCV) application. Update USCYBERCOM IKE More ❯
Nashville, Tennessee, United States Hybrid / WFH Options
Broadcast Music, Inc
to closure. Reviews the list of vulnerabilities and work with the application and operations teams to remediate the findings. Researches and provides guidance for addressing vulnerabilities, which could include system patching, deployment of specialized controls, standards, or infrastructure changes, and/or changes in development processes. Identifies and resolves any false positive findings in assessment results. Maintains knowledge of … support teams. POSITION QUALIFICATION REQUIREMENTS Education: Bachelor's degree in Computer Science, Information Security, or a related field. Experience: Minimum of 2 years of experience in a security analyst role or similar position. SKILLS AND ABILITIES Which may be representative but not all inclusive of those commonly associated with this position. Strong working knowledge of IT risks, cyber More ❯
Morley, Leeds, West Yorkshire, England, United Kingdom
Venn Group
1st Line Technical Analyst – Morley Ref: DW1STLTAJBV Are you looking to progress your career in IT? Are you technically minded and looking to develop your skills? Venn Group’s North East IT team are recruiting for an experienced 1st Line Technical Analyst to join an expanding technical support team! We are currently representing a fantastic organisation … Experience of providing IT support in an enterprise environment Provide 1st line technical support for hardware, software and ERP issues Ensure all calls are logged on the helpdesk ticketing system and progress notes are added to all calls Manage the timely resolution of open calls and call actions across all internal customers Proactively manage problem calls through to completion More ❯
program execution. -Recommend measures to improve methods, performance, and quality of product or service, and suggest changes to increase efficiency. -Will provide support to Army Test and Evaluation Command System Teams with the identification and integration of modeling and simulation into evaluation plans, supporting the independent, continuous, and comprehensive evaluation planning and analysis of Army programs. -Research and recommend … modeling and simulation tools to support system evaluations. Conduct systematic examinations and development of alternative courses of action to provide sound, scientific, and quantitative information as a basis for decision making. Produces and reviews technical documentation reflecting detailed knowledge of specific technical areas. Required Skills and Education: -Master's Degree in Operations Research or closely related technical discipline; Data … gained within the last ten (10) years in the operational effectiveness evaluation of Army and Joint Service systems, subsystems, and components in one (1) or more of the following system commodity areas: -Conduct of developmental tests, operational tests, and evaluation methods for Army and Joint Service systems. Experience is defined as activities to include test and evaluation planning, test More ❯
Job Title: Configuration Analyst iO Associates have partnered with a leading client who operates in the aerospace and defense industry, serving both domestic and international customers. With a focus on Platform Integration, Ground Based Air Defence, Special Projects, and Weapons, they provide cutting-edge products and services to various governmental bodies. Our client offers an exciting career path … excellent work/life balance, and a 4-day working week for employees. They are now seeking a Configuration Analyst to join their team in Ampthill, Bedfordshire. This role plays a crucial part in maintaining the integrity of complex engineering projects. The successful candidate will apply Configuration Management principles and practices and have the opportunity to progress into … and Windchill PLM Knowledge of Model-Based Systems Engineering tools and methodologies Understanding of data integration concepts and technologies Exposure to Systems Engineering and SysML Appreciation of complex system design and verification If you possess the qualifications and experience required for this role, we encourage you to apply by submitting your CV. Join our client in driving innovation and More ❯
Chesterfield, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
Technical Pension Analyst We are currently exclusively partnered with a medium to large scale financial services organisation based in Derbyshire, who are recruiting for Technical Pension Administrators/Technical Pension Analysts. The role will sit within a department who are responsible for the technical integrity across all areas of the business. They are happy for the successful candidate … doing: Perform pension-related calculations, validate data accuracy, and provide technical support to the services team on complex or high-value cases. Assist with updates to the pension administration system, including amendments to calculation logic and background data tables. Develop and maintain bespoke calculations for system testing and handle cases that cannot be processed automatically. Contribute to the … ongoing assessment and enhancement of operational and system controls to help mitigate risk to the Scheme Experience needed: Background working with DB (Defined Benefits) pension schemes Experience in writing and developing calculations Proficient in MS Office (specifically Excel) Strong communication - both verbally and written Benefits: Salary up to £43,000 - depending on experience Generous pension scheme - up to More ❯
IT Service Desk Analyst Location: Motherwell, ML1 4UF Salary: Circa £25,000 per annum Contract: Full time, Permanent Do you have experience of technical troubleshooting within a fast-paced professional environment The Digital team have an exciting opportunity to join them as a Service Desk Analyst. Within this role you will be responsible for providing a range of … reported to the Service Desk Liaise with line managers and administrators to arrange for delivery and returns of all ICT assets, updating the ICT Asset Management tool and ticket system accordingly. To deploy apps to Android and Windows devices via the Intune deployment tool To build and configure laptops for staff members ensuring appropriate business software and security software More ❯
IT Service Desk Analyst Location: Motherwell, ML1 4UF Salary: Circa £25,000 per annum Contract: Full time, Permanent Do you have experience of technical troubleshooting within a fast-paced professional environment? The Digital team have an exciting opportunity to join them as a Service Desk Analyst. Within this role you will be responsible for providing a range of … reported to the Service Desk Liaise with line managers and administrators to arrange for delivery and returns of all ICT assets, updating the ICT Asset Management tool and ticket system accordingly. To deploy apps to Android and Windows devices via the Intune deployment tool To build and configure laptops for staff members ensuring appropriate business software and security software More ❯
ML1, Calderbank, North Lanarkshire, Lanarkshire, United Kingdom
Enable Scotland
IT Service Desk Analyst Location: Motherwell, ML1 4UF Salary: Circa £25,000 per annum Contract: Full time, Permanent Do you have experience of technical troubleshooting within a fast-paced professional environment? The Digital team have an exciting opportunity to join them as a Service Desk Analyst. Within this role you will be responsible for providing a range of … reported to the Service Desk Liaise with line managers and administrators to arrange for delivery and returns of all ICT assets, updating the ICT Asset Management tool and ticket system accordingly. To deploy apps to Android and Windows devices via the Intune deployment tool To build and configure laptops for staff members ensuring appropriate business software and security software More ❯
This is a contingent opportunity The Electromagnetic Spectrum Analyst's primary tasks are to conduct assessments of supporting Defense Critical Infrastructure to identify vulnerabilities which can be exploited by the Unmanned Aircraft Systems threat. Ability to apply Radio Frequency (RF) engineering principals to evaluate spectrum dependent technologies. Familiarization with a wide variety of spectrum dependent systems including radars … following areas: Demonstrated experience and ability to perform detailed and complex calculations and knowledge of practices/principles necessary to assess advanced sensor systems concepts, assess specifications, and perform system integration. Testing, modeling, or evaluating Spectrum Dependent Systems, RF System Capabilities Analysis, Systems Integration, Spectrum Policy, General RF and electronic technology experience, Electromagnetic Interference (EMI), Electromagnetic Compatibility (EMC … RF Engineering, or Spectrum Management. Demonstrated experience in complex radar system software requirement definition and allocation. Experience in the application of EMI, EMC criteria, or other engineering criteria for operational spectrum coordination and compatibility analyses. Experience in the operation and evaluation of communications, combat systems, electronic warfare systems, navigation aids, and other spectrum-dependent systems, with the ability to More ❯
bachelor's degree in IT or a related field (or equivalent DoD 8570.01M certification such as Security+ or higher), and have at least four years of cybersecurity experience in system/network vulnerability analysis, risk mitigation, and security test & evaluation. Strong knowledge of INFOSEC concepts, firewall policy, ports & protocols, and Navy-specific security requirements (e.g., OPNAVINST N9210.3) is essential. … Responsibilities: • Perform cybersecurity analysis in support of incident response, threat detection, and risk mitigation. • Conduct system and network vulnerability analysis and implement remediation strategies. • Manage Vulnerability Remediation Asset Management (VRAM), including uploading baseline configurations and processing vulnerability scans. • Support and maintain cybersecurity tools such as ACAS, HBSS, MDE, MDI, and Splunk. • Perform risk assessment and mitigation analysis to identify … IT-related discipline OR DoD 8570.01M Level II certification (Security+ or higher). • Minimum of 4 years in cybersecurity analysis, with expertise in: Cybersecurity/INFOSEC concepts and requirements, System and network vulnerability analysis, Risk assessment and mitigation, Security Test & Evaluation (ST&E), and Contingency planning and incident response. • Hands-on knowledge of VRAM, ACAS, HBSS, MDE, MDI, Splunk More ❯