specifically in hands-on architecting/solutioning. Design and own end-to-end Salesforce solutions, including Sales Cloud, Service Cloud, Experience Cloud, and Platform, aligned with business needs and technical strategy. Must Have: Application Architect (achieved by earning: Sharing & Visibility + Data Architecture + Platform App Builder + Platform Developer I). System Architect (achieved by earning More ❯
grade customers, utilising Sprinklr's suite of products and services. Your Responsibilities Work with solution consultants and engagement managers to ensure solution designs meet customer needs. Analyse business and technical requirements to create a comprehensive architecture, including low-level designs (LLDs) and an architectural blueprint for digital transformation. This framework will be essential and should be easy for consumption … to provide oversight and answer operational questions.Provide thought leadership by sharing best practices, industry use cases, and learning from previous projects to improve customer experience. 8+ years experience in architect and consulting roles, focusing on complex CCaaS/digital transformation.Telco/call Center Network/Infrastructure and SaaS/Cloud enterprise architect experience, gained ideally through working with More ❯
