Our client are looking for a TechnicalSupportManager to ensure the delivery of exceptional customer service and technical assistance for their research portfolio. The ideal candidate will have experience of managing support operations, developing support strategies and collaborating with cross-functional teams to more »
are lived out daily. We excel at Bottomline because we are positive and passionate about building a #LifeAtBottomline Role We are looking for a Manager, Financial Messaging Support to lead our EU Support team and own the customer and internal stakeholder experience. The manager is tasked … with building and delivering world-class support! We have a hybrid work model, one day per week in office How you'll contribute Working with the Head of FM Support you’ll oversee the UK team dedicated to servicing our UK FM Customers. Your direct reports may be … dispersed across multiple countries and you will also have the ability to support the needs of the broader global FM business and customer base as needed. Your primary objective will be to implement a top-tier approach to enhance the performance of the UK FM team, fostering a commitment more »
TechnicalSupportManager Location: United Kingdom (Flexible with travel to sites as necessary. Head office is in Loughborough, so it may be advantageous for the candidate to be Midlands-based). Salary: £25,000 to £30,000 DOE + Great Benefits Position Overview: As the TechnicalSupportManager, your mission is to ensure all technical elements required to show movies are flawlessly executed, providing unforgettable experiences for our clients customers. Reporting directly to the Head of Technology, you will play a pivotal role in maintaining and advancing our technical infrastructure. Your … responsibilities will include overseeing projection systems, ensuring the smooth operation of all technical equipment, and managing digital content delivery. Your role will be critical in ensuring the highest standards of technical performance across all sites. Key Responsibilities: Provide timely and effective technicalsupport to ensure seamless more »
TechnicalSupportManager – Life Science Permanent, full time Cambridge £ competitive, depending on skills, experience and background Role profile: This is a newly created role for a flourishing biotech organisation based in Cambridge who operate in the field of cell therapy and synthetic biology. The role of TechnicalSupportManager is an integral function of the customer care team, very much focused on a unique mix of technical knowledge and people-facing skillset. Core duties of the role include: You will report to the VP Research Products and collaborate with them and the rest … of the team to deliver exemplary customer care and technical assistance to customers for a specific product range in the cell biology space. Set and make clear performance metrics and team goals to ensure excellence in relation to customer satisfaction. Support the team to resolve customer technicalmore »
Fantastic opportunity to join a well-established company in Coventry as an External TechnicalSupport and Training Manager! This opportunity is to be involved in the developmental and trial stages for latest product offerings along with developing and implementing the business strategic intent of a future service more »
A great opportunity has arisen for a TechnicalSupportManager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems … into projects. TechnicalSupportManager Position Overview Oversee the installation, maintenance, and repair of facade systems supplied by the company. Provide technicalsupport and guidance on site for facade-related products supplied. Conduct site inspections and audits to ensure adherence to project specifications and standards. … Collaborate with project managers, engineers, and construction teams to coordinate and optimise installation processes. Troubleshoot complex technical issues on site, offering timely and effective solutions. Develop and implement training programs for site teams to enhance their technical skills and product knowledge. Support customers with toolbox talks and more »
A great opportunity has arisen for a TechnicalSupportManager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems … into projects. TechnicalSupportManager Position Overview Oversee the installation, maintenance, and repair of facade systems supplied by the company. Provide technicalsupport and guidance on site for facade-related products supplied. Conduct site inspections and audits to ensure adherence to project specifications and standards. … Collaborate with project managers, engineers, and construction teams to coordinate and optimise installation processes. Troubleshoot complex technical issues on site, offering timely and effective solutions. Develop and implement training programs for site teams to enhance their technical skills and product knowledge. Support customers with toolbox talks and more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Mitchell Maguire
Technical Specification SupportManager Ventilation Products Job Title: Technical Specification SupportManager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M … E Contractors, Architects, Housebuilders, Local Authorities, TechnicalSupport, Technical Sales, TechnicalManager Area to be covered: National (based commutable to Northampton) Remuneration: £45,000 - £50,000 + 10% bonus Benefits: Hybrid company car + phone, laptop, pension, death in service x3 The role of the … Technical Specification SupportManager MVHR & Ventilation Products will involve: Field sales position selling a high quality range of MVHR & ventilation ductwork systems such as; heat recovery units, attenuators, roof terminals, wall terminals, air tight units, duct seals, ventilation ducts, valves, grills 100% of your time will be more »
Rugby, Warwickshire, West Midlands, United Kingdom
Mitchell Maguire
Technical Specification SupportManager Ventilation Products Job Title: Technical Specification SupportManager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M … E Contractors, Architects, Housebuilders, Local Authorities, TechnicalSupport, Technical Sales, TechnicalManager Area to be covered: National (based commutable to Northampton) Remuneration: £45,000 - £50,000 + 10% bonus Benefits: Hybrid company car + phone, laptop, pension, death in service x3 The role of the … Technical Specification SupportManager MVHR & Ventilation Products will involve: Field sales position selling a high quality range of MVHR & ventilation ductwork systems such as; heat recovery units, attenuators, roof terminals, wall terminals, air tight units, duct seals, ventilation ducts, valves, grills 100% of your time will be more »
countries, were helping customers achieve their sustainability goals and power their mission. Job description: What you will do We are seeking a dynamic SupportTechnical Account Manager to serve as a pivotal link between our Sales and Customer Support teams. The ideal candidate will ensure that … strong relationships that enhance loyalty and satisfaction. How you will do it Act as a liaison to bridge the gap between sales and customer support, ensuring a seamless customer experience. Manage customer accounts as the primary point of contact, coordinating with cross-functional teams to address their needs and … challenges. Comfortable working in a fast-paced environment. Proactively engage with customers to provide ongoing support, training, and assistance, ensuring they fully leverage our products. Develop and maintain robust customer relationships, enhancing loyalty and advocating for their needs within the company. Listen to customer feedback, collaborate with internal teams more »
TechnicalSupportManager (Global) Remote, UK or EMEA circa £55k + SaaS B2B scale up I am looking for a TechnicalSupportManager to oversee the management of reported issues from our customers and internal teams. The successful candidate will be responsible for in … housing TechnicalSupport as it has been previously outsourced; the initial triage of issues, ensuring timely resolution, managing engineering bugs in line with their internal processes, and overseeing and working initially in collaboration with the current outsourced support team. In time, the plan is to build a … Proactive Alignment: Ensure all relevant teams are proactively aligned and updated on progress and resolution. Maintain clear and consistent communication to keep everyone informed. ● Support Team Management: Manage the support team, ensuring they are aligned with existing and new internal process requirements and customer service standards. ● Maintain Supportmore »
Partners, a leading global venture capital and private equity firm investing in high-growth technology and software companies. Job Summary Resolve is hiring a Technical Product SupportManager to lead a team of technicalsupport analysts and engineers. As the technical leader of this … team, you will be vital to the success of our customers and the growth of the technical skills within the support team. This role is designed for a leader who brings not only a deep understanding of IT automation but also a hands-on approach to customer support. … The ideal candidate will balance technical expertise, leadership skills, and a willingness to directly engage in resolving complex support cases. Key Responsibilities: Customer-Obsessed: Ensure regular communication with customers to identify the source of the issue and provide timely remediation. Take a hands-on approach in handling high more »
A great opportunity has arisen for a TechnicalSupportManager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems … into projects. TechnicalSupportManager Position Overview Oversee the installation, maintenance, and ... more »
Company description: Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, weve made buildings better and now were transforming them again with our award-winning digital technologies and services. Were more »
OVERSEAS Work (3 months rotation). Living expenses are covered when working away £50,000 (TAX FREE) The Technical Service and SupportManager will be responsible for overseeing technical service operations and providing top-tier support to our international clients. This role involves traveling overseas … on a three-month rotational basis to ensure the smooth operation, maintenance, and support of our products and services. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively in diverse cultural environments. Key Responsibilities: Manage and oversee technical service operations for international clients during the three-month rotation. Provide hands-on technicalsupport and troubleshooting for clients, resolving complex issues efficiently. Coordinate with local and remote teams to ensure seamless service delivery and support. Develop and implement service strategies to improve client satisfaction and operational more »
Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
Technicalmanager (construction/building surveying) East Midlands £49'000- Car Allowance + Excellent pension + Hybrid working + Great work life balance + 44 days holiday Are you currently in a technical role within the construction industry such as building surveyor, asset management or construction project … manager? Do you want a career change by moving into a consultancy based role where you will be given autonomy, status, recognition, variety and the ability to progress? This not for profit organisation are extremely well run and have a fantastic culture. They pride themselves on being a great … members of the team by looking at commercial opportunities. The ideal candidate will have worked in the construction environment as a building survey, asset manager or construction project management and have worked within the public sector or housing associations. This is a brilliant role for someone to work in more »
Fantastic opportunity to join a well-established company in Coventry as an External TechnicalSupport and Training Manager! This opportunity is to be involved in the developmental and trial stages for latest product offerings along with developing and implementing the business strategic intent of a future service … proposition offering. Interaction with key people in the business to further develop the external and internal technicalsupport function to B2B customers and provide technical and installer training. The type of products and business this is, is a leading provider of smoke, heat and carbon monoxide detectors … bonus on top Monday to Friday 9 - 5.30 Must be able to drive and have own car Main Duties; o Develop and implement field support and training strategies, policies, and procedures to meet organisational goals and objectives. o Using a variety of training and troubleshooting techniques ensuring the customer more »
Ashbourne, Derbyshire, East Midlands, United Kingdom
IAP Recruitment LTD
Our client, a revolutionary UK leading supplier of cutting-edge equipment, are currently looking to hire a TechnicalSupport Team Manager to join their Customer Support function. This is a permanent role and is located in Ashbourne, Derbyshire. This is a business to business support function dealing with customers who have purchased equipment,it is not a IT/Tech support related function. TechnicalSupport Team Manager key job details: The ideal candidate will have a passion for customer service, a strong technical background, and exceptional leadership skills. As … the TechnicalSupport Team Manager, you will play a pivotal role in ensuring that customers receive timely and effective technical assistance, fostering strong relationships and driving customer satisfaction. TechnicalSupport Team Manager key responsibilities: Lead and manage the technicalsupport team more »