Technical Account Manager Berlin, London
- Location
- Greater London, England, United Kingdom
within your domain. You run a defined cadence with each account: weekly 30‐minute check‐ins, monthly business reviews, quarterly QBRs, and an annual roadmap workshop. This cadence is a floor, not a ceiling. Lead post‐incident pattern ownership and technical triage. You are not the 24/… Support Engineering, Field Engineering, or hands‐on technical consulting. You have personally owned customer relationships at the $1M+ ACV tier, including running QBRs, leading roadmap workshops, navigating procurement and legal, and surviving renewal cycles. Deep production experience with Next.js and the Vercel platform. You have architected, debugged, and optimized ...