1 to 25 of 100 Permanent Trend Analysis Jobs

business stakeholders, linking strategic objectives and OKRs to product, customer, operational, and commercial performance. Support product strategy and business cases with evidence‐based analysis, including opportunity sizing, trend analysis, adoption analysis, and outcome modelling. Help assess analytics, insight‐generation, and recommendation opportunities within the product, including … these capabilities could create customer value. Communicate clearly with stakeholders, turning complex analysis into simple, persuasive narratives and practical next steps. Create customer and market intelligence views by combining product analytics, customer feedback, discovery insights, commercial context, product marketing research, and market intelligence to identify opportunities, risks, and strategic ...

Normalise cost data from disparate sources into a unified cost model, enabling consistent reporting across business units, environments, and service categories Usage, Pattern & Licence Analysis — Analyse infrastructure utilisation patterns, workload distribution, peak/off‐peak trends, and software licence usage to identify waste and optimisation opportunities Cost Modelling & Economics … months) based on value and feasibility Reporting & Dashboards — Design and recommend live/near‐real‐time cost dashboards with drill‐down capabilities, trend analysis, anomaly alerts, and executive reporting views FINOPS PERSONA COLLABORATION Executives (CTO, CFO, CIO) — Present cost visibility dashboards, business cases for optimisation, and FinOps maturity ...

Normalise cost data from disparate sources into a unified cost model, enabling consistent reporting across business units, environments, and service categories Usage, Pattern & Licence Analysis — Analyse infrastructure utilisation patterns, workload distribution, peak/off-peak trends, and software licence usage to identify waste and optimisation opportunities Cost Modelling & Economics … months) based on value and feasibility Reporting & Dashboards — Design and recommend live/near-real-time cost dashboards with drill-down capabilities, trend analysis, anomaly alerts, and executive reporting views FINOPS PERSONA COLLABORATION As defined by FinOps.org, this role works with all key FinOps personas: Executives ...

secure, scalable backend services and REST APIs that enable metric consumption and power the user interface Define and validate metric logic, perform exploratory and trend analysis, and translate findings into compelling dashboard narratives that inform engineering decisions Partner with engineering teams, leaders, and stakeholders to align on performance … Demonstrated engineering practices including CI/CD pipeline implementation, automated testing, and code review standards Analytical capability to develop and validate metrics including exploratory analysis, cohort and trend analysis, and anomaly detection and translate results into clear visual narratives Effective communication and stakeholder partnership skills, with ...

that underlying causes of incidents are investigated and addressed through effective supplier governance, collaboration, and service integration. The Problem Analyst will drive root cause analysis, coordinate permanent resolutions, and maintain oversight of problem records while ensuring suppliers meet their problem management obligations and performance commitments. Through proactive trend analysis, continual improvement, and data-driven insights, the role contributes to improved service stability, reduced incident volumes, enhanced end-user experience, increased operational resilience, and the delivery of measurable business value. Hybrid working: The places that you work from day to day will vary according to your role ...

Management, including major incident coordination, escalation, tracking, and resolution. (Required)* Business Crisis Management, including triage, business impact assessments (Required)* Problem Management, including root cause analysis, trend analysis, and preventative action planning. (Required)* Service Level Management, including the development, monitoring, and reporting of SLAs and OLAs. (Required ...

responsibilities: Own and manage the lifecycle of Problems through to closure. Facilitate root cause investigations and drive corrective actions with technical teams. Perform trend analysis to identify recurring issues and opportunities for service improvement. Maintain and govern the Known Error Database (KEDB). Lead and facilitate Post Incident … reach a successful conclusion. Ability to manage and resolve conflict and able to work effectively at all levels of the organization. Excellent analytical and trend analysis skills. Ability to create and deliver clear presentations that demonstrate clear outcomes. Experience Minimum of 3 years' experience within IT Service Management ...

capability studies where required. Manage and improve system-level test performance, yield, and robustness. Identify test coverage gaps and implement corrective actions. Lead failure analysis, trend analysis, and root cause investigations related to test escapes or yield loss. Support and oversee NPI readiness, including test station build ...

ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution. Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans. Ensure accurate and timely production of daily, weekly, and monthly operational reports. Manage service desk budgets, forecasting costs, and identifying … Customer (VoC) programmes to capture qualitative and quantitative feedback. Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification. Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits. Leverage automation, AI, and self-service opportunities ...

asset management solutions we support and in how we support them. Internally, this means applying AI and automation to accelerate defect diagnosis, root cause analysis, regression testing, and release validation, and building the reusable accelerators, intelligent agents, knowledge assets, and automation frameworks that improve consistency and productivity across client … earlier support lines cannot Diagnose issues spanning the application front end, configuration, integrations, and underlying data, working within agreed client SLAs Leverage AI-assisted analysis to support incident triage and defect recurring patterns across defects Lead root cause analysis on major incidents and convert trend analysis ...

ensure timely resolution, clear communication and continuous service improvement. The role will involve monitoring service performance, supporting major incident activity, contributing to root cause analysis, maintaining problem and known error records, and helping reduce repeat incidents through effective governance and knowledge management. Your responsibilities: Act as the primary point … Manage major/high-priority incidents, ensuring effective diagnosis, escalation and communication. Deliver clear and timely communications to customers, IT teams and stakeholders. Produce trend analysis for recurring incidents and problems to support service improvement. Drive root cause analysis for recurring and high-impact problems, ensuring corrective ...

operations, strategy, program management, governance, policy, or platform operations, preferably in technology, e-commerce, or digital platforms Strong analytical and problem-solving skills, including trend analysis, root-cause analysis, and translating insights into action Proven ability to build operating mechanisms, improve processes, and monitor business or operational ...

Fixed Performance Lead role in driving improvements across the fixed network contributing to a better customer experience and operational efficiency. Perform regular reporting and trend analysis of Fixed KPIs. Track and report on the progress of quality improvement initiatives. Support the Fixed Performance Lead role with data analysis … dashboards. Collaborate with internal teams to ensure data accuracy and relevance. Contribute to automation and transformation initiatives within the analytics function. Support ad-hoc analysis requests and deep dives into customer experience metrics. Maintain high standards of data quality and integrity across all reporting outputs Who you are Experience ...

Fixed Performance Lead role in driving improvements across the fixed network contributing to a better customer experience and operational efficiency. Perform regular reporting and trend analysis of Fixed KPIs. Track and report on the progress of quality improvement initiatives. Support the Fixed Performance Lead role with data analysis … dashboards. Collaborate with internal teams to ensure data accuracy and relevance. Contribute to automation and transformation initiatives within the analytics function. Support ad-hoc analysis requests and deep dives into customer experience metrics. Maintain high standards of data quality and integrity across all reporting outputs Who you are Experience ...

Reporting, Analytics & Dashboards Build operational and executive-level dashboards Develop KPI, SLA and CMDB health reporting Create automated reporting and scheduled management information Deliver trend analysis and performance insight Develop real-time monitoring and exception reporting Your KPIs will include CMDB Data Completeness CMDB Data Accuracy Environment Coverage … Health Scores Data Freshness Discovery Coverage Service Mapping Coverage Asset Compliance Incident Impact Analysis Change Success Rate You will also build automated alerts, notifications, exception workflows and compliance controls to continuously monitor CMDB health. Expereince required Essential: 3+ years' application development experience Strong SQL and database design experience REST ...

proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. … escalation lead for major incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such as Moogsoft, BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactively identify and mitigate risks using data-driven insights. Compliance Ensure adherence ...

with 3 days per week onsite in Manchester. The successful candidate will play a key role in reducing recurring service issues, driving root cause analysis, and improving service stability across a complex multi-supplier environment. Your Role As an integral part of the Service Management team, you'll have … manage the end-to-end Problem Management process. Coordinate suppliers and support teams to investigate major and recurring service issues. Drive Root Cause Analysis (RCA) activities and ensure permanent resolutions are implemented. Monitor incident and problem trends to identify risks, recurring issues, and opportunities for service improvement. Chair problem ...

/Excel, dashboards, KPIs) Ability to use data, insight and reporting to support prioritisation, decision‐making and performance management, including dashboards, KPIs and trend analysis. Clear written and verbal communication, with the ability to communicate complex topics to non-technical audiences Good understanding of governance, risk, assurance, security ...

Service Desk & Support Manager: Lead, mentor, coach and develop the IT Service Desk team Improve service performance using ticketing data, KPIs, SLAs and trend analysis Strengthen resource planning and service coverage across locations Oversee incident, problem, request and knowledge management Reduce recurring issues through root-cause analysis ...

timely manner, ensuring minimal business impact, initiating escalation procedures as appropriate, chairing post-incident reviews and managing persistent or recurring incidents identified through trend analysis Own the Problem Management process, driving root cause analysis for recurring and high-impact incidents, maintaining the Known Error Database and tracking ...

Endpoint, Defender for Identity and Defender for Cloud. Key responsibilities Handle security incidents escalated by L1 and L2 analysts, carry out business impact analysis and recommend response actions and escalation paths Perform advanced event and incident analysis, including baselining and trend analysis Conduct intelligence-led threat … remediate threats Give timely advice on response plans based on incident type and severity Oversee daily SOC checklists: log review, management reporting, alert analysis and escalation follow-up Provide oversight, guidance and mentoring to L2 and L3 analysts, and cover SOC Manager duties when they are absent Oversee ...

proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. … excellence. Risk Management Act as escalationleadformajor incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such asMoogsoft,BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactivelyidentifyand mitigate risks using data-driven insights. Compliance Ensure adherence to client ...

operational dashboards, performance reports, governance packs, and improvement plans.Act as the primary escalation point for critical incidents, delivery risks, and service issues.Drive root-cause analysis and ensure timely implementation of corrective and preventive actions.Establish effective governance, communication, escalation, and reporting processes.Manage resource planning, utilization, capacity, skill development, and succession … level communication.Experience managing critical incidents, escalations, risk mitigation, and crisis communications.Strong knowledge of Agile, Scrum, DevOps, and application lifecycle management.Experience with service reporting, dashboards, trend analysis, and operational metrics.Strong people management, resource planning, conflict resolution, and leadership skills.Excellent communication, presentation, negotiation, and decision-making abilities.Preferred QualificationsITIL 4 Foundation ...

Python, and other analytical tools to perform ad hoc analyses, automate reporting processes, improve data accessibility, and support business performance monitoring. Support forecasting, trend analysis, scenario planning, and performance measurement initiatives by applying statistical and quantitative techniques to business data. Collaborate with Information Technology, Commercial, Market Access, Finance ...

analytics needs. Manage stakeholder communication, presenting insights and recommendations. Promote self‐service analytics adoption throughout the organization. Conduct advanced analytics, including predictive modelling and trend analysis. Oversee vendor relationships, tool licensing, and technology roadmap. Monitor key performance indicators and provide actionable business insights. Qualifications 10+ years of Business Intelligence ...