1 to 25 of 33 Remote/Hybrid Permanent Trend Analysis Jobs

that underlying causes of incidents are investigated and addressed through effective supplier governance, collaboration, and service integration. The Problem Analyst will drive root cause analysis, coordinate permanent resolutions, and maintain oversight of problem records while ensuring suppliers meet their problem management obligations and performance commitments. Through proactive trend analysis, continual improvement, and data-driven insights, the role contributes to improved service stability, reduced incident volumes, enhanced end-user experience, increased operational resilience, and the delivery of measurable business value. Hybrid working: The places that you work from day to day will vary according to your role ...

Management, including major incident coordination, escalation, tracking, and resolution. (Required)* Business Crisis Management, including triage, business impact assessments (Required)* Problem Management, including root cause analysis, trend analysis, and preventative action planning. (Required)* Service Level Management, including the development, monitoring, and reporting of SLAs and OLAs. (Required ...

Fixed Performance Lead role in driving improvements across the fixed network contributing to a better customer experience and operational efficiency. Perform regular reporting and trend analysis of Fixed KPIs. Track and report on the progress of quality improvement initiatives. Support the Fixed Performance Lead role with data analysis … dashboards. Collaborate with internal teams to ensure data accuracy and relevance. Contribute to automation and transformation initiatives within the analytics function. Support ad-hoc analysis requests and deep dives into customer experience metrics. Maintain high standards of data quality and integrity across all reporting outputs Who you are Experience ...

Fixed Performance Lead role in driving improvements across the fixed network contributing to a better customer experience and operational efficiency. Perform regular reporting and trend analysis of Fixed KPIs. Track and report on the progress of quality improvement initiatives. Support the Fixed Performance Lead role with data analysis … dashboards. Collaborate with internal teams to ensure data accuracy and relevance. Contribute to automation and transformation initiatives within the analytics function. Support ad-hoc analysis requests and deep dives into customer experience metrics. Maintain high standards of data quality and integrity across all reporting outputs Who you are Experience ...

with 3 days per week onsite in Manchester. The successful candidate will play a key role in reducing recurring service issues, driving root cause analysis, and improving service stability across a complex multi-supplier environment. Your Role As an integral part of the Service Management team, you'll have … manage the end-to-end Problem Management process. Coordinate suppliers and support teams to investigate major and recurring service issues. Drive Root Cause Analysis (RCA) activities and ensure permanent resolutions are implemented. Monitor incident and problem trends to identify risks, recurring issues, and opportunities for service improvement. Chair problem ...

operational dashboards, performance reports, governance packs, and improvement plans.Act as the primary escalation point for critical incidents, delivery risks, and service issues.Drive root-cause analysis and ensure timely implementation of corrective and preventive actions.Establish effective governance, communication, escalation, and reporting processes.Manage resource planning, utilization, capacity, skill development, and succession … level communication.Experience managing critical incidents, escalations, risk mitigation, and crisis communications.Strong knowledge of Agile, Scrum, DevOps, and application lifecycle management.Experience with service reporting, dashboards, trend analysis, and operational metrics.Strong people management, resource planning, conflict resolution, and leadership skills.Excellent communication, presentation, negotiation, and decision-making abilities.Preferred QualificationsITIL 4 Foundation ...

Thales products. Other duties as assigned Technical Knowledge/Skills & Experience Required Essential: Operating Systems & Infrastructure Strong Linux & Windows Server administration skills System performance analysis (CPU, memory, disk, processes, services) Log analysis and troubleshooting Virtualization platforms (VMware, Hyper-V) Basic cloud exposure (AWS, Azure, GCP) Networking fundamentals …/IP, DNS, routing, NAT, VPN concepts Packet capture and analysis (Wireshark, tcpdump) Load balancer concepts Database Knowledge Strong understanding of databases (Oracle, MSSQL Server, PostgreSQL, DB2, MySQL) SQL query analysis and troubleshooting Database performance fundamentals Understanding of DB connectivity/authentication Replication and HA concepts Security & Compliance ...

Improvement Enable and feed Problem Management by capturing accurate incident detail, identifying real-time patterns and linking incidents to related Problems and Changes. Drive trend analysis to reduce recurring incidents over time and strengthen service resilience. Collaborate with the dedicated engineering resource, Technical Support Specialists and central product … incident management process, with Major Incident Reviews and service reviews driving continuous improvement. A recognised reduction in recurring incidents through effective Problem Management and trend analysis. A high-performing, engaged local team operating as one with MAG, airlines and handlers. A single, auditable view of incident performance that gives ...

network security, firewalls and hosting or compute platforms. Demonstrable experience producing accurate customer vulnerability reports, dashboards and management information, including data validation, commentary and trend analysis. SC Cleared or eligible to be SC cleared. Desirable ITIL 4 Foundation or equivalent service management qualification. CompTIA Security+, ISC2 Certified in Cybersecurity ...

network security, firewalls and hosting or compute platforms. Demonstrable experience producing accurate customer vulnerability reports, dashboards and management information, including data validation, commentary and trend analysis. SC Cleared or eligible to be SC cleared. Desirable ITIL 4 Foundation or equivalent service management qualification. CompTIA Security+, ISC2 Certified in Cybersecurity ...

Investigation Collect, preserve, and analyse endpoint, server, identity, network, email, and cloud artefacts in accordance with forensic best practices. Perform host and network analysis using security logs, packet captures, forensic images, and telemetry data. Identify indicators of compromise (IOCs), attacker tactics, techniques, and procedures (TTPs), and map findings … post-incident reviews and root cause analyses, ensuring lessons learned are captured and tracked through to completion. Contribute to service reporting, key risk indicators, trend analysis, and operational metrics. Support cyber simulations and tabletop exercises to validate response processes and stakeholder readiness. Stay current with emerging threats, attack ...

Microsoft Intune, endpoint management and digital employee experience tooling Experience using ServiceNow, Nexthink or similar digital experience/ITSM tooling to support service maturity, trend analysis and continual improvement. ITIL certification and formal service-management or project/change qualification. Leadership Behaviours Acts with clear ownership and follows ...

Produce clear technical and management-level incident reports and post-incident reviews. Support cyber exercises, simulations and continuous improvement initiatives. Contribute to incident metrics, trend analysis and security governance reporting. Essential Experience Experience working within Incident Response, Cyber Security Operations or SOC environments. Strong hands-on experience with … incidents. Knowledge of Windows and Linux security investigations, authentication events, security logs and network traffic analysis. Understanding of the incident response lifecycle, including detection, analysis, containment, eradication and recovery. Knowledge of frameworks such as MITRE ATT&CK, Cyber Kill Chain and NIST. Understanding of enterprise networking, identity and access ...

Data Enrichment Manager will lead a team to ensure EPIC data is accurate and can be used to support Valpak and our clients with trend analysis and insight into packaging and products put on to the market. The Data Enrichment Manager will work to identify trends , improve accuracy ...

high-pressured environment ITIL Foundation Certificate (minimum) or Service Design Lifecycle module (preferable) Experience of SLA reporting, Key Performance Indicators, Dashboard reporting and Trend Analysis Supplier management experience Experience in case management toolsets – preferably ServiceNow Excellent working knowledge of Microsoft Office – particularly Excel Proven experience in communicating with ...

service requests, and problem records in line with agreed SLAs. Maintain accurate CMDB and asset records for supported systems. Contribute to service reporting and trend analysis to identify recurring issues and improvement opportunities. Security, Compliance, and Governance Support audit and compliance activities, including evidence gathering ...

trusted advisor to VPs of Sales and RevOps, translating complex data into clear, executive-ready narratives. Mathematical Prowess: Strong grasp of statistical concepts (regression, trend analysis) applied to sales velocity and forecasting. Leadership Mindset: A "bias toward action" with a focus on operational excellence and mentoring individual contributors. ...

quality governance courses) Strong stakeholder management experience and the ability to influence and build partnership across Teams and Departments in order to conduct data analysis and present raw data in a simplified manner displaying trend analysis and highlighting outliers/exceptions; Familiar with Agile software development ...

quality governance courses) Strong stakeholder management experience and the ability to influence and build partnership across Teams and Departments in order to conduct data analysis and present raw data in a simplified manner displaying trend analysis and highlighting outliers/exceptions; Familiar with Agile software development ...

Collaborate with Software Developers and Data Engineers to understand system functionality and improve test coverage. Manage the defect lifecycle, including investigation, prioritisation, reporting, and trend analysis. Produce clear test reports and acceptance evidence. Support and mentor other testers, helping to develop capability across the team. Communicate effectively with both ...

implementations of enterprise class Customer Service software or ITSM platforms. Advanced Analytics & Business Intelligence: Experience utilizing advanced diagnostic analytics systems for root‐cause and trend analysis. Modern Frontend Frameworks: Familiarity with modern JavaScript frameworks such as React, Vue, or Node.js to assist in custom app development. Practical experience using ...

actions and overdue tasks Ensure dependencies, blockers and risks are visible, escalating issues where appropriate Produce workload, prioritisation, capacity and management reports, including dashboards, trend analysis and reporting views Support the implementation of communications ways of working, governance, workflows and RACI models during organisational change Identify and drive … experience and workload, the role may also support ATCE4/ATCE5-level engineering tasks, lower-complexity engineering activities, data gathering, technical investigations, documentation reviews, analysis and implementation activities. Job Requirements: Experience in systems engineering, requirements management or engineering coordination Strong understanding of demand management, workflow coordination and engineering operating ...

requirements, including verification and validation activities Provide technical support to manufacturing, supply chain, quality teams, suppliers and customers Support production activities, including fault finding, trend analysis and root cause investigation Maintain RF production test solutions and support external design activities Ensure engineering processes and quality standards are adhered … layout review Knowledge of RF components such as power amplifiers, LNAs, filters, mixers, PLLs, circulators and limiters RF system design experience (e.g. cascade analysis) Familiarity with RF test equipment (e.g. spectrum analysers, vector network analysers) Solid understanding of antenna theory, design and testing, including array and printed antennas Experience ...

audit/qualitygovernance courses) Strongstakeholder management experience and the ability to influence and build partnership across Teams and Departments in order to conduct data analysis and present raw data in a simplified manner displaying trend analysis and highlighting outliers/exceptions; Familiar with Agile software development ...

decision services* Knowledge of OAuth 20 OpenID Connect OIDC Ping Identity LDAP and IAM testing frameworks* Experience with Allure reporting quality dashboards and test trend analysis* Familiarity with service mesh architectures API gateways mTLS certificate management and securityfocused testing* Exposure to highly regulated environments such as Banking Financial ...