IT processes (Incident, Problem, Change, Request, and CMDB). Oversee day-to-day Incident, Problem, and Major Incident Management , coordinating response and communication to stakeholders and ensuring root cause analysis and follow-up actions. Manage one FTC Service Analyst , providing direction, mentoring, and workload prioritisation. Lead vendor and MSP management , ensuring third-party partners deliver against contractual obligations, service … external suppliers to ensure clear communication and service alignment. Maintain and mature ITIL processes , driving continual improvement in service performance, efficiency, and user experience. Produce regular service performance reports , trendanalysis, and metrics for leadership review. Skills & Experience Proven experience in Service Management within a professional services, legal, or corporate environment. Strong hands-on experience with ServiceNow — ideally More ❯
IT processes (Incident, Problem, Change, Request, and CMDB). Oversee day-to-day Incident, Problem, and Major Incident Management , coordinating response and communication to stakeholders and ensuring root cause analysis and follow-up actions. Manage one FTC Service Analyst , providing direction, mentoring, and workload prioritisation. Lead vendor and MSP management , ensuring third-party partners deliver against contractual obligations, service … external suppliers to ensure clear communication and service alignment. Maintain and mature ITIL processes , driving continual improvement in service performance, efficiency, and user experience. Produce regular service performance reports , trendanalysis, and metrics for leadership review. Skills & Experience Proven experience in Service Management within a professional services, legal, or corporate environment. Strong hands-on experience with ServiceNow — ideally More ❯
london (city of london), south east england, united kingdom
DVF Recruitment
IT processes (Incident, Problem, Change, Request, and CMDB). Oversee day-to-day Incident, Problem, and Major Incident Management , coordinating response and communication to stakeholders and ensuring root cause analysis and follow-up actions. Manage one FTC Service Analyst , providing direction, mentoring, and workload prioritisation. Lead vendor and MSP management , ensuring third-party partners deliver against contractual obligations, service … external suppliers to ensure clear communication and service alignment. Maintain and mature ITIL processes , driving continual improvement in service performance, efficiency, and user experience. Produce regular service performance reports , trendanalysis, and metrics for leadership review. Skills & Experience Proven experience in Service Management within a professional services, legal, or corporate environment. Strong hands-on experience with ServiceNow — ideally More ❯
incident manager who will be responsible for the end-to-end management and co-ordination of major/high severity incidents. The role will drive post-incident reviews and trendanalysis, ensuring robust root cause identification and implementation of permanent fixes to avoid recurrence. The role will also support identification of lessons learned from both incidents and scenario … facilitator - able to bring clarity in the heat of an incident, challenge constructively, and influence senior stakeholders You take a structured, analytical approach to problem-solving - using root cause analysis to turn issues into lasting improvements You're adaptable and thrive in a fast-moving, complex environment - balancing structure and control with flexibility and good judgement You're proactive More ❯
Responsibilities Lead, coach, and manage first and second line IT support teams, ensuring optimal service delivery and customer satisfaction. Champion consistent proactiveness across the service function, driving continuous improvement (trendanalysis, ect). Oversee and continuously improve service desk operations in line with ITIL, ISO27001, and other relevant frameworks. Monitor performance through KPIs and metrics, identifying improvement areas More ❯
Responsibilities Lead, coach, and manage first and second line IT support teams, ensuring optimal service delivery and customer satisfaction. Champion consistent proactiveness across the service function, driving continuous improvement (trendanalysis, ect). Oversee and continuously improve service desk operations in line with ITIL, ISO27001, and other relevant frameworks. Monitor performance through KPIs and metrics, identifying improvement areas More ❯
Responsibilities Lead, coach, and manage first and second line IT support teams, ensuring optimal service delivery and customer satisfaction. Champion consistent proactiveness across the service function, driving continuous improvement (trendanalysis, ect). Oversee and continuously improve service desk operations in line with ITIL, ISO27001, and other relevant frameworks. Monitor performance through KPIs and metrics, identifying improvement areas More ❯
sheffield, south yorkshire, yorkshire and the humber, united kingdom
Fruition Group
Responsibilities Lead, coach, and manage first and second line IT support teams, ensuring optimal service delivery and customer satisfaction. Champion consistent proactiveness across the service function, driving continuous improvement (trendanalysis, ect). Oversee and continuously improve service desk operations in line with ITIL, ISO27001, and other relevant frameworks. Monitor performance through KPIs and metrics, identifying improvement areas More ❯
Responsibilities Lead, coach, and manage first and second line IT support teams, ensuring optimal service delivery and customer satisfaction. Champion consistent proactiveness across the service function, driving continuous improvement (trendanalysis, ect). Oversee and continuously improve service desk operations in line with ITIL, ISO27001, and other relevant frameworks. Monitor performance through KPIs and metrics, identifying improvement areas More ❯
Responsibilities Lead, coach, and manage first and second line IT support teams, ensuring optimal service delivery and customer satisfaction. Champion consistent proactiveness across the service function, driving continuous improvement (trendanalysis, ect). Oversee and continuously improve service desk operations in line with ITIL, ISO27001, and other relevant frameworks. Monitor performance through KPIs and metrics, identifying improvement areas More ❯
building relationships and running co-marketing programs Events management: Add the necessary support for events and conference planning, including sometimes participating with the team Insights & optimization: Conduct industry research, trendanalysis, and market segmentation to inform plans, and use data to measure and optimise results Why this position? This is a Marketing Manager position with the scope and More ❯
building relationships and running co-marketing programs Events management: Add the necessary support for events and conference planning, including sometimes participating with the team Insights & optimization: Conduct industry research, trendanalysis, and market segmentation to inform plans, and use data to measure and optimise results Why this position? This is a Marketing Manager position with the scope and More ❯
building relationships and running co-marketing programs Events management: Add the necessary support for events and conference planning, including sometimes participating with the team Insights & optimization: Conduct industry research, trendanalysis, and market segmentation to inform plans, and use data to measure and optimise results Why this position? This is a Marketing Manager position with the scope and More ❯
Proven experience in business development, sales, or a related commercial role. Strong background in the marine industry essential. Excellent communication, negotiation, and presentation skills. Strong understanding of market research, trendanalysis, and competitor intelligence. Ability to build and maintain professional relationships at all levels. Self-motivated and results-driven, with a proactive approach to new business generation. Proficient More ❯
building relationships and running co-marketing programs Events management: Add the necessary support for events and conference planning, including sometimes participating with the team Insights & optimization: Conduct industry research, trendanalysis, and market segmentation to inform plans, and use data to measure and optimise results Why this position? This is a Marketing Manager position with the scope and More ❯
building relationships and running co-marketing programs Events management: Add the necessary support for events and conference planning, including sometimes participating with the team Insights & optimization: Conduct industry research, trendanalysis, and market segmentation to inform plans, and use data to measure and optimise results Why this position? This is a Marketing Manager position with the scope and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Reed.co.uk
discover great talent. About the role Our Product Management team is laser-focused on delivering great user experiences, grounded in a deep understanding of user needs through research, data analysis, and market insight. We believe the best products come from bold ideas, rapid experimentation, and a deep understanding of real human behaviours. We’re looking for an Innovation Product … that shape our future strategic direction and its product roadmap. What you’ll do Partner with the Director of Product/SLT to identify high-potential opportunities through research, trendanalysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely with design, engineering, and stakeholders More ❯
discover great talent. About the role Our Product Management team is laser-focused on delivering great user experiences, grounded in a deep understanding of user needs through research, data analysis, and market insight. We believe the best products come from bold ideas, rapid experimentation, and a deep understanding of real human behaviours. We’re looking for an Innovation Product … that shape our future strategic direction and its product roadmap. What you’ll do Partner with the Director of Product/SLT to identify high-potential opportunities through research, trendanalysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely with design, engineering, and stakeholders More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Reed.co.uk
discover great talent. About the role Our Product Management team is laser-focused on delivering great user experiences, grounded in a deep understanding of user needs through research, data analysis, and market insight. We believe the best products come from bold ideas, rapid experimentation, and a deep understanding of real human behaviours. We're looking for an Innovation Product … that shape our future strategic direction and its product roadmap. What you'll do Partner with the Director of Product/SLT to identify high-potential opportunities through research, trendanalysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely with design, engineering, and stakeholders More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Reed.co.uk
discover great talent. About the role Our Product Management team is laser-focused on delivering great user experiences, grounded in a deep understanding of user needs through research, data analysis, and market insight. We believe the best products come from bold ideas, rapid experimentation, and a deep understanding of real human behaviours. We’re looking for an Innovation Product … that shape our future strategic direction and its product roadmap. What you’ll do Partner with the Director of Product/SLT to identify high-potential opportunities through research, trendanalysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely with design, engineering, and stakeholders More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Reed.co.uk
discover great talent. About the role Our Product Management team is laser-focused on delivering great user experiences, grounded in a deep understanding of user needs through research, data analysis, and market insight. We believe the best products come from bold ideas, rapid experimentation, and a deep understanding of real human behaviours. We’re looking for an Innovation Product … that shape our future strategic direction and its product roadmap. What you’ll do Partner with the Director of Product/SLT to identify high-potential opportunities through research, trendanalysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely with design, engineering, and stakeholders More ❯
emerging technologies. Translate business requirements into technical network and telecommunication solutions. Approve and refine architecture designs to ensure compliance with internal and regulatory standards. Perform network readiness assessments, utilization trendanalysis, and capacity planning. Lead deployment, configuration, and support of routers, switches, firewalls, controllers, and wireless access points. Develop and execute implementation plans for infrastructure upgrades, coordinating with More ❯
Enfield Town, Enfield, Middlesex, England, United Kingdom
Reed
distribution across site-based estates and facilities teams to ensure efficiency and avoid overloading. Run weekly reports to assess team performance and conversion rates, escalating issues where necessary. Produce trendanalysis and performance reports to support long-term planning and continuous improvement. Work Order Oversight Review and manage work orders on hold, ensuring reasons are documented and relevant More ❯
presenting customer focused, upstream cabin design concepts to key stakeholders. Creating compelling design solutions and stories using both 2D (Photoshop, Illustrator, InDesign) and 3D (Blender, Rhino, or equivalent) software. TrendAnalysis and Interpretation - Translating market trends, customer feedback, and sustainability goals into compelling design solutions. You will be responsible for researching and interpreting industry trends, analyzing passenger preferences More ❯
platforms, and business databases. Design and maintain dashboards to track key performance metrics such as leads, conversion rates, ROI, and revenue trends. Support campaign optimisation through testing, segmentation, and trend analysis. Build automated data pipelines and unified reporting structures for performance tracking. Present insights and recommendations to leadership teams and clients in a clear, actionable format. Deliver client-facing … reports across digital marketing channels (SEO, PPC, Paid Social, etc). Integrate data from multiple sources (Google Analytics, Meta, HubSpot, etc.) to enable efficient reporting. Contribute to forecasting, predictive analysis, and strategic decision-making using data models and trend insights. About You Degree in Data Science, Statistics, Economics, Computer Science , or a similar field. Minimum two years' experience … in a Data Analyst or Business Intelligence role. Advanced proficiency in SQL and data visualisation tools (Power BI, Tableau, or Looker Studio). Experience using Python or R for analysis or automation. Strong understanding of digital marketing analytics (Google Analytics 4, Google Ads, Meta Ads, SEO/PPC metrics). Skilled in Google Tag Manager and familiar with CRM More ❯