176 to 200 of 388 Permanent User Research Jobs

position will report to the Director, Product Management Responsibilities: Contribute to overall strategy and decision-making about product direction Work through design problems from beginning to end, translating complex user stories and research insights into design flows and experiences that are incredibly simple and elegant Design and iterate on flows, prototypes, and high-fidelity visuals to effectively communicate … interaction and design ideas Conduct user research to discover insights about user behaviors, hypothesize solutions, and validate designs with target users Evaluate the usability of new and existing products and making constructive suggestions for change Give and solicit feedback from other peers, including other designers and teammates to continually raise the bar for quality Partner closely with … PMs, engineers, and other designers to oversee the user experience of a product from conception until launch Be an active participant in defining and championing a progressive culture of design in a growing tech organization Qualifications: Bachelor's degree in Human-Computer Interaction, Design, Computer Science or a related field, or equivalent practical experience 5+ years of work experience More ❯

our voice AI solutions, prioritizing essential features for the AI MVP. Translate business requirements from partners into actionable engineering tasks. Own and meticulously manage the product backlog, writing detailed user stories and acceptance criteria for all features. Develop core features including AI-powered call pre-screening, post-call summaries, scam detection engine, and integrated telco benefits hub. Lead design … review meetings, fostering a collaborative environment where ideas and challenges can be openly discussed. Establish clear ownership boundaries with the Solution Architect: you will own the "what" (product vision, user needs, feature prioritization) while they will own the "how" (technical architecture, system design). AI-Specific Product Management Own the data strategy for model training and improvement, including data … annotation, and quality assurance processes. Define and maintain AI evaluation frameworks and benchmarks for model performance (e.g., intent recognition accuracy, summary quality, scam detection precision/recall). Design user experiences that account for AI's non-deterministic nature, including error handling, confidence thresholds, and fallback mechanisms. Define the scope and safeguards for agentic AI capabilities, including user More ❯

our voice AI solutions, prioritizing essential features for the AI MVP. Translate business requirements from partners into actionable engineering tasks. Own and meticulously manage the product backlog, writing detailed user stories and acceptance criteria for all features. Develop core features including AI-powered call pre-screening, post-call summaries, scam detection engine, and integrated telco benefits hub. Lead design … review meetings, fostering a collaborative environment where ideas and challenges can be openly discussed. Establish clear ownership boundaries with the Solution Architect: you will own the "what" (product vision, user needs, feature prioritization) while they will own the "how" (technical architecture, system design). AI-Specific Product Management Own the data strategy for model training and improvement, including data … annotation, and quality assurance processes. Define and maintain AI evaluation frameworks and benchmarks for model performance (e.g., intent recognition accuracy, summary quality, scam detection precision/recall). Design user experiences that account for AI's non-deterministic nature, including error handling, confidence thresholds, and fallback mechanisms. Define the scope and safeguards for agentic AI capabilities, including user More ❯

our voice AI solutions, prioritizing essential features for the AI MVP. ? Translate business requirements from partners into actionable engineering tasks. ? Own and meticulously manage the product backlog, writing detailed user stories and acceptance criteria for all features. ? Develop core features including AI-powered call pre-screening, post-call summaries, scam detection engine, and integrated telco benefits hub. ? Lead design … review meetings, fostering a collaborative environment where ideas and challenges can be openly discussed. ? Establish clear ownership boundaries with the Solution Architect: you will own the "what" (product vision, user needs, feature prioritization) while they will own the "how" (technical architecture, system design). AI-Specific Product Management ? Own the data strategy for model training and improvement, including data … annotation, and quality assurance processes. ? Define and maintain AI evaluation frameworks and benchmarks for model performance (e.g., intent recognition accuracy, summary quality, scam detection precision/recall). ? Design user experiences that account for AI's non-deterministic nature, including error handling, confidence thresholds, and fallback mechanisms. ? Define the scope and safeguards for agentic AI capabilities, including user More ❯

you're inspired by complexity, motivated by clarity, and committed to excellence, we invite you to become part of something exceptional. Shadow is seeking a UX Designer to elevate user experience initiatives for mission-critical national security systems. In this role, you'll translate complex requirements into intuitive interfaces and workflows that empower analysts to perform at their best … ensuring every interaction is efficient, clear, and purposeful. What You'll Do: Lead user research by designing and conducting surveys and focus groups to capture precise user requirements and pain points Research and document detailed user workflows, personas, tasks, and scenarios to drive strategic design decisions Plan and execute usability testing, synthesizing feedback to iterate … rapidly on prototypes and high-fidelity mockups Partner with cross-functional teams-developers, system engineers, project managers, and stakeholders-to translate design specifications into robust, user-centered solutions Create and maintain comprehensive UI deliverables, including wireframes, interactive prototypes, and UI specification documents that guide development and testing Required Skills & Experience: Proven track record working directly with system end users More ❯

considered from discovery through delivery. Facilitate workshops to embed accessibility into design thinking and service design processes. Contribute to accessible design assets, component libraries, and design systems aligned with user needs and accessibility standards. Accessibility Testing Plan and execute accessibility testing using automated tools and manual verification methods. Test for keyboard navigation, focus management, and colour contrast compliance. Conduct … assistive technology testing using screen readers and alternative navigation methods. Document findings with clear replication steps and collaborate with engineers for remediation. Assistive Technology and User Testing Provide expertise on the use and impact of assistive technologies, ensuring services function effectively with screen readers, magnifiers, speech input, and alternative devices. Support user research and usability testing with … IAAP CPACC, WAS, or Deque University certifications. Experience working with public sector accessibility standards, including GDS and NHS Digital guidelines. Familiarity with design systems with accessibility considerations. Experience facilitating user research sessions with participants with lived experience of disability. Understanding of relevant legal frameworks, such as the Equality Act 2010, PSBAR, and Section 508. Tools and Platforms: Accessibility More ❯

GENERAL DUTIES: Collaborate with stakeholders to define user requirements and translate them into engineering requirements. Develop and implement user interfaces for web applications, ensuring a seamless and engaging user experience. Ensure that new components and features adhere to our design systems and guidelines to ensure consistency across products. Stay current with industry trends and best practices. Develop … peer review process as both a reviewer and contributor. DESIRED QUALIFICATIONS: Experience with splitting up a monolithic UI into separate/stand-alone applications and micro-services. Experience with user research methodologies and usability testing. Experience with Cesium. Knowledge of accessibility standards and best practices. Familiarity with design systems and component libraries. Ability to collaborate effectively with cross More ❯

digital content, ensuring every touchpoint reflects the brand's values while putting users first. Your responsibilities as the Senior Digital Designer will include: Design Creation: Producing visually compelling and user-friendly assets for digital platforms (and occasionally print), ensuring consistency and engagement across formats. Accessibility: Championing inclusive design by adhering to WCAG 2.1 and other accessibility guidelines, ensuring your … work is usable by everyone. User-Centric Thinking: Conducting user research and applying insights to create designs that are clear, simple, and effective. Cross-Functional Collaboration: Working closely with developers, UX/UI designers, and product teams to build accessible experiences from the ground up. Design Systems: Contributing to and maintaining a robust, accessible design system that … wants to work for a values-driven organisation. You'll bring: 3+ years of experience in a digital design role or similar creative environment. A standout portfolio showcasing accessible, user-focused digital design work. Proficiency in tools like Adobe Creative Suite, Figma, Sketch, or similar . A solid grasp of accessibility standards (WCAG 2.1, ADA, Section 508) and a More ❯

focusing on the core B2B SaaS platform for both web and mobile. If you're a strategic thinker with a strong grasp of Agile methodologies, a commitment to exceptional user experience, and a proven track record in a high-growth SaaS environment, we'd love to meet you. About us: We're an award‐winning, fully remote tech company … strategy and long-term vision for our web and mobile applications, aligning with company goals and market opportunities. Agile Product Management (Discovery & Scoping): Lead comprehensive product discovery initiatives, including user research, competitive analysis and market trend assessment, to identify pain points and opportunities. Define detailed product requirements, user stories and acceptance criteria. Product Ownership (Delivery): Own the … deliver significant client value. Continuous Improvement: Champion consistent iterations and improvements for existing web and mobile platform functionalities, module enhancements and UX/UI refinements to continually elevate the user experience. Cross-Functional Collaboration: Work closely with engineering, design, QA, customer success, sales, and marketing teams to ensure seamless execution and product adoption. Stakeholder Communication: Serve as a key More ❯

and promote our clients' businesses Taking full ownership of digital experience projects from pitch through to go-live Scoping, planning, and leading UX/UI activities Helping us analyse user research and tracking data, holding stakeholder interviews and workshops, defining JTBD, creating the ideal user journey and defining the required information architecture Creating the desired look and … feel, consulting and collaborating with clients to design the whole interface, user testing, user flows, handing over to development and assuring design quality Collaborating with clients, business and technology experts to deliver high-quality experiences Consulting clients in B2B and B2C on how they can make their website or e-commerce a central part of the multichannel user … of relevant UX/UI experience with a high-end portfolio Eye for digital design and extensive online expertise Excellent design skills, design thinking and knowledge of insight-led user-centered design principles Positive outlook and strong communication skills A 'here to help' attitude, someone who understands that we're better together Experience in using Figma, Sketch, Miro, InVision More ❯

including operational and clinical leaders to understand the business needs and strategy inform and implement system and process changes and proactively identify opportunities to improve the customer journey, system user experience and business performance. How you’ll help us make health happen Product Vision and Strategy: Define and communicate the product vision and strategy for the Patient Administration System … maintain a product roadmap, communicating timelines and milestones to stakeholders. Work within your squad to support the creation and execution of journey optimisations, including the process of insight, idea, user research, customer journey maps, develop wireframes & designs, copywriting, user testing, build & delivery. Backlog Management: Create, prioritize, and maintain the product backlog, ensuring that it reflects the needs … Software Development Lifecycle (SDLC): Knowledge of the SDLC and experience working closely with development teams to deliver software products. Technical Documentation: Ability to create and maintain technical documentation, including user stories, acceptance criteria, and product specifications. API Integration: Familiarity with API integration and the ability to understand and communicate technical requirements for integrating third-party services. Data Analysis: Proficiency More ❯

future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world-class engineering, best-in-class user experience, and features that will define the next generation of connectivity. At the core of it all, we have a team and culture that has been recognized by Forbes … our team. Job Description In this role, you'll be the hero of our story - connecting dots across our brand and shaping, defining, and helping to create a unified user experience journey across all interactions. As part of the team, you'll have the ability to directly impact overall strategy and implementation of service design. You're truly at … the job done Quickly and thoughtfully incorporate team feedback into designs Validate your designs through A/B testing (working with product management) and/or self-driven qualitative user research Maintain, update, and improve the existing design system Comfortable with the possibility of moving to hybrid in London We are looking for someone with: 5+ years of More ❯

maintain a product roadmap, communicating timelines and milestones to stakeholders. Work within your squad to support the creation and execution of journey optimisations, including the process of insight, idea, user research, customer journey maps, develop wireframes & designs, copywriting, user testing, build & delivery. Backlog Management: Create, prioritize, and maintain the product backlog, ensuring that it reflects the needs … Software Development Lifecycle (SDLC): Knowledge of the SDLC and experience working closely with development teams to deliver software products. Technical Documentation: Ability to create and maintain technical documentation, including user stories, acceptance criteria, and product specifications. API Integration: Familiarity with API integration and the ability to understand and communicate technical requirements for integrating third-party services. Data Analysis: Proficiency … to gather insights and make data-driven decisions. UX/UI Principles: Understanding of UX/UI design principles and the ability to collaborate with design teams to create user-friendly interfaces. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental More ❯

maintain a product roadmap, communicating timelines and milestones to stakeholders. Work within your squad to support the creation and execution of journey optimisations, including the process of insight, idea, user research, customer journey maps, develop wireframes & designs, copywriting, user testing, build & delivery. Backlog Management: Create, prioritize, and maintain the product backlog, ensuring that it reflects the needs … Software Development Lifecycle (SDLC):Knowledge of the SDLC and experience working closely with development teams to deliver software products. Technical Documentation:Ability to create and maintain technical documentation, including user stories, acceptance criteria, and product specifications. API Integration:Familiarity with API integration and the ability to understand and communicate technical requirements for integrating third-party services. Data Analysis:Proficiency … to gather insights and make data-driven decisions. UX/UI Principles:Understanding of UX/UI design principles and the ability to collaborate with design teams to create user-friendly interfaces. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental More ❯

we can realise our mission of 'making the UK a safer place to be'. About the role and team Our analysis community comprises of business analysts, change managers, user researchers and user experience designers. You will, therefore, be joining an exciting and growing community which sees individuals closely integrated into technical teams. You will spend most of … both functional and non-functional. Ensuring that customer requirements and priorities are accurately documented. Organising and prioritising requirements using techniques such as - but not limited to - product roadmaps, epics, user stories and backlogs. Generating and defining options. Engaging with relevant stakeholders and specialists. Evaluating options for financial, technical and business feasibility. Developing a business change implementation plan to identify More ❯

we can realise our mission of 'making the UK a safer place to be'. About the role and team Our analysis community comprises of business analysts, change managers, user researchers and user experience designers. You will, therefore, be joining an exciting and growing community which sees individuals closely integrated into technical teams. You will spend most of … both functional and non-functional. Ensuring that customer requirements and priorities are accurately documented. Organising and prioritising requirements using techniques such as - but not limited to - product roadmaps, epics, user stories and backlogs. Generating and defining options. Engaging with relevant stakeholders and specialists. Evaluating options for financial, technical and business feasibility. Developing a business change implementation plan to identify More ❯

we can realise our mission of 'making the UK a safer place to be'. About the role and team Our analysis community comprises of business analysts, change managers, user researchers and user experience designers. You will, therefore, be joining an exciting and growing community which sees individuals closely integrated into technical teams. You will spend most of … both functional and non-functional. Ensuring that customer requirements and priorities are accurately documented. Organising and prioritising requirements using techniques such as - but not limited to - product roadmaps, epics, user stories and backlogs. Generating and defining options. Engaging with relevant stakeholders and specialists. Evaluating options for financial, technical and business feasibility. Developing a business change implementation plan to identify More ❯

Our client, a global organisation urgently require a User Research & Design specialist to join their team on a permanent basis. In order to be successful, you will have the following experience: Proven experience in conducting user research studies, employing a variety of research methods and tools Worked either within Government, or Government customers Proficient in … using research tools and software, such as user testing platforms, survey tools, and data analysis software Experience working in cross-functional teams and collaborating with designers, product managers, and developers. DV Cleared Within this role, you will be responsible for: Planning and executing user research studies, employing a range of qualitative and quantitative research methods … such as interviews, usability testing, surveys, and ethnographic research. Collecting and analysing user data, employing appropriate research tools and techniques, to derive actionable insights and recommendations. Develop user archetypes, journey maps, and other user-centred design and research artifacts to effectively communicate user insights and facilitate decision-making. Collaborating with designers, product managers, and More ❯

Ref: JT/JC/5928 Contact Name: James Clarke Telephone: My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not … apply if this is not the case! You will be a User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile … development environment, whilst working across multiple teams and platforms. From lab based testing, diary studies, in-depth interviews, user groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions. Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code More ❯

Service Designer/User Researcher Contract - 6 months (rolling) £450-500 Inside IR35 Hybrid (London) We are currently looking for an experienced SC Cleared Service Designer/User Researcher to join a leading consultancy on a high-profile public sector transformation programme. Key skills and experience: • Strong background in Service Design and User Research within government … UCD programmes • Experience working to GDS standards and within agile teams • Skilled in planning and conducting user research to inform service and interaction design • Ability to map end-to-end services, identify pain points and opportunities, and co-create solutions with stakeholders • Confident presenting findings and facilitating workshops to drive user-centred decision making Key details More ❯

Service Designer/User Researcher Contract - 6 months (rolling) £450-500 Inside IR35 Hybrid (London) We are currently looking for an experienced SC Cleared Service Designer/User Researcher to join a leading consultancy on a high-profile public sector transformation programme. Key skills and experience: • Strong background in Service Design and User Research within government … UCD programmes • Experience working to GDS standards and within agile teams • Skilled in planning and conducting user research to inform service and interaction design • Ability to map end-to-end services, identify pain points and opportunities, and co-create solutions with stakeholders • Confident presenting findings and facilitating workshops to drive user-centred decision making Key details More ❯

companies to deliver enhancements. The focus for Phase 5 is to centre on improving the customer experience with the main aim of a more accessible railway for all. The User Experience Advisor will bring the needs of clients to the forefront of solutions by gathering detailed user requirements, translating them into product specifications, and ensures a customer-focused … approach throughout the service development life cycle. You will also manage user readiness and deliver suitable training solutions. You will oversee both the initiation and completion of each roadmap item, maintaining consistency and alignment with user needs. What can I expect to do in this job? This is not an exhaustive list, but gives some of idea of … the people who use our products and how we can improve their experience. You'll work each day with cross-functional teams, such as product managers, designers, to prioritise research initiatives. You will identify user needs and behaviours and communicate those effectively, advocating for a human-centred approach. Conduct user research to gather detailed requirements from More ❯

Associate User Researcher page is loaded Associate User Researcher Apply locations United Kingdom - London (Onfido) time type Full time posted on Posted Yesterday job requisition id R003591 Join us at Entrust At Entrust, we're shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster … we provide companies with the assurance they need to operate securely while allowing people to access services quickly and safely. About the role We're looking for an Associate User Researcher to join our team at Entrust. In this role, you'll: Participate in all aspects of the user research process across different problem areas from strategic … discovery to UX/usability testing; Support and eventually own the entire research process: problem definition and scoping, recruitment, note-taking, data analysis and management, insight generation, and storytelling. Develop a mixed methods approach by combining qualitative insights with metrics and product analytics Work within an agile product development team, while also supporting initiatives for marketing and sales; Surface More ❯

solutions. What are they looking for? · Minimum of 3 year in a similar role or a degree in a related field (e.g., Design, Psychology, Sociology) with an understanding of user-centered design (UCD) principles. · Understanding of Qualitative & Quantitative Research: Foundational knowledge of both qualitative and quantitative research methods and when each should be used. · Attention to detail … You excel at preparing and reviewing research materials and data with accuracy, ensuring the quality of insights delivered. · Passionate and Curious: You have a genuine interest in UX research and a strong desire to learn and grow within the field. · Adaptable: You're flexible and open to feedback, able to adjust to new challenges and tasks. · Collaborative: You … enjoy working in a team, learning from others, and contributing to group success. Technical Skills Essential: · User Research Basics: Familiarity with user research techniques, including interviews, surveys, and usability testing, to understand user needs and behaviors. · Data Analysis: Basic knowledge of reviewing and interpreting qualitative and quantitative research data. · Communication: Strong communication skills, with More ❯

solutions. What are they looking for? · Minimum of 3 year in a similar role or a degree in a related field (e.g., Design, Psychology, Sociology) with an understanding of user-centered design (UCD) principles. · Understanding of Qualitative & Quantitative Research: Foundational knowledge of both qualitative and quantitative research methods and when each should be used. · Attention to detail … You excel at preparing and reviewing research materials and data with accuracy, ensuring the quality of insights delivered. · Passionate and Curious: You have a genuine interest in UX research and a strong desire to learn and grow within the field. · Adaptable: You're flexible and open to feedback, able to adjust to new challenges and tasks. · Collaborative: You … enjoy working in a team, learning from others, and contributing to group success. Technical Skills Essential: · User Research Basics: Familiarity with user research techniques, including interviews, surveys, and usability testing, to understand user needs and behaviors. · Data Analysis: Basic knowledge of reviewing and interpreting qualitative and quantitative research data. · Communication: Strong communication skills, with More ❯