76 to 100 of 130 Permanent User Research Jobs

context and depth to project work, accelerating delivery and insight. Nice to have: Background in leading or contributing to Discovery and Alpha phases, including user research, prototyping, and service design. Experience working within UK government digital frameworks and adherence to GDS service standards. Qualifications & Certifications: A degree ...

join Our IT Team sits within our wider Business Services Division. The team is responsible for all aspects of IT across the business, covering User Support, Infrastructure, Security, Data and Development Teams. This role sits within a cross-functional team focused on developing innovative solutions that improve … practitioners, technical teams, clients and third-party vendors, helping to shape and deliver initiatives and product features grounded in clear business needs, high-quality user experience, and measurable value.The role partners closely with engineering, design, data and delivery colleagues to ensure solutions are feasible, usable, valuable and adopted. Main ...

opportunity for a Service Designer with strong DDaT experience to work across complex, multidisciplinary environments, shaping end-to-end services and helping organisations align user needs, business objectives and technology constraints. Key Responsibilities As a Service Designer, you will: Lead service design activities across Discovery, Alpha, Beta and Live … . Develop service maps, user journeys, service blueprints and end-to-end service models. Collaborate with multidisciplinary teams across engineering, product, technology and policy . Provide professional advice on service design approaches, risks and opportunities. Coordinate service design activities to meet agreed time, quality and business expectations . Facilitate ...

service design delivery Create journeys, service blueprints, personas, and experience maps Facilitate workshops, design sprints, and co-creation sessions with stakeholders Translate user research into clear, actionable service improvements Champion inclusive, accessible design across all stages of delivery What’s In It For You? Competitive salary with fast ...

context and depth to project work, accelerating delivery and insight. Nice to have: Background in leading or contributing to Discovery and Alpha phases, including user research, prototyping, and service design. Experience working within UK government digital frameworks and adherence to GDS service standards. Qualifications & Certifications: A degree ...

with designers, copywriters and project managers, as well as internal stakeholders and outside agencies, to define problems, shape experience strategy and translate business and user needs into clear, engaging solutions. Using discovery, customer journey thinking and strong visual design, you will recommend and develop scalable experience solutions that … tools will support this work where they improve learning, efficiency or creative quality. The Day-to-Day: Lead UX discovery and problem framing, using user, business and market insights to identify needs, define opportunities and shape clear design briefs. Map and evaluate customer journeys, information architecture and key interactions ...

Labs is a fast-growing UK technology consultancy delivering digital transformation across enterprise, government and regulated sectors. We specialise in cloud, data, software engineering, user-centred design and AI, helping organisations deliver better services through modern technology and agile ways of working. We're currently supporting the delivery … critical digital services within a major UK government programme and are looking for experienced Service Designers to join our growing User Centred Design teams. Role Overview We are seeking a Service Designer with active SC Clearance to join a multidisciplinary team on a Central Government engagement. In this role ...

will support and deliver conversion rate optimisation initiatives across key digital platforms. Responsibilities include: Analysing customer behaviour to identify opportunities to improve conversion and user experience Using tools such as heatmaps, session recordings, funnel analysis, and user research to generate actionable insights Designing, coordinating, and evaluating … with Trading, Product, Design, and Digital teams to implement improvements Monitoring performance, measuring ROI, and reporting on testing outcomes Conducting competitor analysis and market research to support optimisation strategies Contributing to the ongoing development of a mature test-and-learn culture Your Skills & Experience Strong commercial experience within ...

means working in agile squads, contributing to prototypes and interaction flows, and helping shape how content design integrates across complex financial products — grounded in user research and a genuine desire to make things clearer for customers. What you'll be doing Owning the end-to-end content design … want to be part of a team that does too. At least 1+ years of content design experience and a portfolio demonstrating clear, user-centred content solutions A strong understanding of user-centred design principles and how content integrates with design systems and product development Experience working ...

delivery of complex digital tools, data-sharing frameworks, and innovation programmes across external delivery partners. Team Leadership: Inspire and coordinate multidisciplinary delivery teams (user research, service design, data engineering, domain specialists) through clarity, influence, and unblocking. Stakeholder Management: Cultivate trusted relationships across central government departments, local authorities, healthcare …/products from discovery to delivery, ideally in or alongside the public or social sector. Agile & Product Delivery: Strong grasp of the product lifecycle, user-centred design principles, and modern delivery methods. Cross-Functional Communication: Ability to operate as a strong generalist who can rapidly digest new technical domains ...

They are a leading consumer focused digital organisation with a strong technology and data driven culture. Their platform supports millions of users, helping customers research, compare, and make informed purchasing decisions. Data plays a central role in decision making across the business, and analytics is deeply embedded within product … development. They offer a collaborative environment where analysts work closely with Product, Engineering, Design, and Research teams to solve complex customer challenges. The Role As a Senior Data Analyst, you will: Partner with product teams to define success metrics and measurement frameworks Establish robust governance, monitoring, and reporting standards ...

with strong consulting experience and enjoys solving complex, high-impact challenges for clients. What you'll be doing Leading multidisciplinary product teams to deliver user-centred digital services. Defining product vision, strategy and roadmaps aligned to client objectives. Working closely with senior stakeholders to shape digital transformation programmes. Coaching … mentoring Product Managers, helping to build high-performing teams. Using data, user research and commercial insight to prioritise product decisions. Driving agile delivery across large-scale, mission-critical programmes. What they're looking for Proven experience as a Senior or Lead Product Manager within a consultancy or digital ...

Consultant/Senior Consultant – User Experience Designer £45,000 – £55,000/£60,000-£70,000 London, Newcastle, Glasgow & Manchester | Permanent Must be either eligible for or already hold an active Security Clearance We're working with a leading digital transformation consultancy that partners with organisations across both … combining strategy, design, technology, and data-driven thinking, our client helps organisations create products and services that are intuitive, accessible, and built around real user needs. You Will Need Strong experience delivering end-to-end UX design within agile, multidisciplinary environments Experience creating wireframes, user flows, prototypes ...

features live. If you’ve taken SaaS products from idea to launch, think in terms of outcomes rather than output, and care about user experience, we’d like to talk. Responsibilities Product strategy and vision - Help define the strategy and long-term vision for our web and mobile products … keeping it aligned with company goals and where the market is heading. Discovery and scoping - Lead product discovery through user research, competitive analysis and market assessment to surface real pain points and opportunities. Translate findings into clear requirements, user stories and acceptance criteria. Delivery and product ownership ...

talented Service Designer to join its growing digital and innovation practice. Working alongside multidisciplinary teams, you will help clients design, improve and deliver user-centred services that solve complex challenges through the thoughtful application of design, technology, data and creativity. This is an exciting opportunity to contribute to impactful … continuous improvement. You will work within cross-functional teams to deliver high-quality service design outputs, champion accessibility and inclusion and advocate for user-centred design principles throughout project delivery. Key Responsibilities Support clients through the full service design process, from ideation and inception through to solution build ...

revenue, and customer experience outcomes Develop and execute a data-led experimentation and CRO strategy to improve conversion, retention, and ancillary performance Use analytics, user research, and behavioural data to identify opportunities and prioritise impactful changes Partner with engineering, UX, and commercial teams to deliver A B testing ...

with users, stakeholders and SMEs to understand needs, pain points and opportunities Plan and facilitate discovery workshops, interviews and stakeholder sessions Define and validate user needs, journeys and problems Work with Design, Delivery, Technology and Business teams to explore and shape potential solutions Develop product hypotheses, prioritisation approaches … recommendations based on evidence Translate discovery findings into clear product requirements, user stories and actionable outcomes Support the transition from discovery into delivery, including backlog shaping and prioritisation Manage risks, dependencies and stakeholder expectations across your workstream Experience Required Essential: NHS digital transformation experience, ideally across patient-facing digital ...

fast-growing business that is looking for a Senior Product Designer to play a key role in defining the next generation of AI-led user experiences. This is an opportunity for a hands-on designer who thrives in ambiguity, loves solving complex user problems, and wants to have … discovery through to delivery 🔹 Recent focus on UI 🔹 Work closely with Product, Engineering, QA, and Founders in a highly collaborative environment 🔹 Lead workflow mapping, user research, and experience design 🔹 Influence product strategy and key business decisions through design thinking 🔹 Design, test, iterate, and learn quickly in a start ...

Clearance – Essential Permanent or 12-Month FTC About Amber Labs At Amber Labs, we’re a people-first technology consultancy delivering secure, scalable and user-centred digital solutions across UK Central Government. We work on complex digital transformation programmes that genuinely make a difference, bringing together talented people across … design, research, technology, delivery and business analysis. We’re proud of our supportive, collaborative culture, where people are encouraged to share ideas, challenge thinking and develop their expertise. About the Role We’re looking for a Senior Service Designer to join our team and work on complex government digital ...

Senior Product Designer with recent focus on UI Design to play a key role in defining the next generation of AI-led user experiences . This is an opportunity for a hands-on designer who thrives in ambiguity, loves solving complex user problems, and wants to have … ry.🔹Recent focud on UI des ign🔹 Work closely with Product, Engineering, QA, and Founders in a highly collaborative environm ent🔹 Lead workflow mapping, user research, and experience des ign🔹 Influence product strategy and key business decisions through design think ing🔹 Design, test, iterate, and learn quickly ...

helping shape a product used by thousands of consumers every day. You'll be working across native iOS and Android experiences , creating intuitive user journeys for data-rich consumer products that combine multiple data sources and emerging AI capabilities. 💜What You'll Be Doing … product design process across mobile and web. Design intuitive native iOS and Android experiences for a consumer product. Turn user research and product insights into elegant, simple experiences. Iterate on live features using customer feedback and product data. Help shape product strategy through design thinking and user ...

business objectives. Lead the development and evolution of agent-facing products that deliver measurable value. Prioritise initiatives using customer insight, operational performance data and user feedback. Work across multiple product teams and all contact channels to identify opportunities, manage dependencies and drive innovation. Translate complex business challenges into practical … change. Strong stakeholder management and influencing skills, with the ability to build relationships and drive decision-making at all levels. Experience using customer insight, user research, operational data and feedback to prioritise product investment and improvements. Strong analytical and problem-solving skills, translating complex business challenges into practical ...

Responsibilities Define and own product strategy for a significant business area, ensuring every initiative aligns with customer needs and commercial objectives. Lead customer discovery, user research and validation activities to identify opportunities before committing development resources. Build and prioritise product roadmaps using customer insight, market intelligence and commercial … sleeves to solve detailed product challenges. A collaborative leadership style built on curiosity, trust and evidence-based decision making. Experience within data platforms, analytics, research technology or other information-rich software environments would be beneficial but isn't essential. Benefits Competitive base salary, depending on experience. Equity participation, allowing ...

client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient ...

that deliver meaningful outcomes for users. You'll collaborate with multidisciplinary teams to design and improve services that are accessible, inclusive and centred around user needs. The Role As a Senior Service Designer, you will lead service design workstreams from discovery through to delivery, shaping innovative products and services … public sector organisations. You will take ownership of the design approach, outputs and outcomes, ensuring solutions are practical, user-centred and aligned to organisational objectives. You will work independently within multidisciplinary teams while supporting the growth of service design capability through mentoring, knowledge sharing and contribution to business development ...