1 to 25 of 70 DemandTrendPermanent User Researcher Jobs

User Researcher - UK WIDE - Remote NEED to have active Security Clearance (SC level) Description for the User Researcher:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple User Researcher roles to help deliver innovative digital solutions to a number of end clients in the UK (Large … anywhere in the UK (remote) and will be based from home, however occasional client visits will be necessary for meetings, but these will be fully funded. Experience for the User Researcher roles:- 2yrs+ commercial experience in a User Researcher role Public Sector and GDS experience (Government Digital standards) Live Security Clearance (SC level) Salary for the … User Researcher roles on offer is up to £55,000 dependent on experience + an excellent benefits package including extensive training and proper career development plans. User Researcher - UK Wide - Digital Services, UK WIDE (Remote More ❯

Senior User Researcher £60000-75000 GBP Bonus Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher £75,000 + bonus London - Hybrid Candidates must have active SC Clearance or have held SC Clearance in the past. A global design studio is looking for an experienced User Researcher to join … a high-performing, multi-disciplinary team focused on creating impactful, user-centred services. This role is dedicated to using agile methodologies to ensure that every discovery and design project is deeply rooted in user understanding, resulting in accessible, intuitive services that minimize friction and complexity within the public sector! Key Responsibilities of the User Researcher: • Taking … Engage with users through interviews, workshops, and ethnographic research to build meaningful insights. • Analyse research findings and data to generate valuable insights and actionable recommendations. Required experience of the User Researcher: • A minimum of 8 years experience as a senior researcher leading on client projects. • Demonstrated ability to design and execute effective research plans • Experience with SaaS More ❯

User Researcher (Senior/Lead) 60,000 - £90,000 UK Wide – Remote-first A digital services consultancy is looking for experienced User Researcher’s to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services within the public sector. You’ll be involved across multiple research engagements for bespoke software solutions … or public sector (you'll be directly line managing a UR team, contributing to growth and expansion while taking a lead position with client projects) Key Responsibilities of the User Researcher: Taking lead on end-client engagement projects Identify research needs and select the best research methods for each project. Develop, document, and present comprehensive research plans outlining … interviews, workshops, and ethnographic research to build meaningful insights. Analyse research findings and data to generate valuable insights and actionable recommendations. Synthesize and document findings with tools such as user stories, journey mapping, and storyboarding to convey the full user experience. The User Researcher package: £60,000 - £90,000 Company Share Scheme Company bonus Pension If More ❯

Senior User Researcher £60,000 - 75,000 GBP 10% Bonus, Pension, Healthcare Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher £75,000 + bonus London - Hybrid A global design studio is seeking a Senior User Researcher to join a high-performing, cross-functional team dedicated to delivering user … public sector. This role is focused on embedding agile research practices into discovery and design phases, ensuring services are intuitive, accessible, and reduce complexity for users. Key Responsibilities: Lead user research across client-facing projects Define research objectives and select appropriate methodologies Develop and present detailed research plans and approaches Conduct user interviews, workshops, and ethnographic research Analyse … findings to generate actionable insights and recommendations Required Experience: Minimum of 8 years' experience leading user research in client-facing roles Proven ability to design and deliver effective research strategies Experience with SaaS or Salesforce is highly desirable Strong communication and presentation skills Collaborative approach, with experience working in multi-disciplinary teams Government sector experience and active SC clearance More ❯

Vacancy for User Researcher at The National Archives Vacancy for User Researcher at The National Archives 23 May 2022 London Full-Time The Digital Archiving and Web Archiving departments at The National Archives are committed to delivering high quality, user-friendly digital services that collect, preserve and provide access to our Digital Archive and the … UK Government Web Archive. We are committed to research, innovation and meeting user needs. We want to test our assumptions thoroughly and regularly with our users (the public, researchers, journalists, government and our staff), so that we develop services in line with real, evidenced needs and ultimately attract new and more diverse audiences to our nationally important collections. We … re currently looking for an enthusiastic user researcher to join our growing user-centred design community. In this role, you will work as part of a multi-disciplinary team, to deliver products that will widen access The National Archives digital collections. Understanding our users and creatively thinking about how they interact with our services is central to More ❯

Senior User Researcher £55,000 - £76,000 GBP 10% Bonus Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher - Design Consultancy Location : London Salary : £55,000 - £76,000 + 10% Bonus Working Pattern : Hybrid/Flexible Working Are you passionate about designing services that truly meet user needs? Do you … where your research drives real-world impact? Join a forward-thinking design consultancy that's redefining how public services are delivered. The Opportunity We're looking for a Senior User Researcher to lead research across the full-service lifecycle, from Discovery to Live. You'll work at the heart of multidisciplinary teams, shaping accessible, inclusive, and user-centred services that make a difference in people's lives. This is your chance to influence strategy, guide design decisions, and embed a user-first mindset across high-impact projects in the public sector. What You'll Be Doing Leading end-to-end user research across Discovery, Alpha, Beta, and Live phases Applying a wide range of More ❯

Lead User Researcher £95,000 GBP Onsite WORKING Location: Manchester, North West - United Kingdom Type: Permanent Anson McCade is delighted to be partnering with a a leading digital transformation consultancy as they seek to appoint to a Lead User Researcher to their dynamic team. This organisation is home to problem solvers, innovators, and collaborators, all united … professional growth is encouraged, and every contribution is recognised. The team is diverse, ambitious, and passionate, celebrating creativity and collaboration at every stage of the journey. Role overview The User Researcher will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based … design, design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity More ❯

Lead User Researcher Location: UK-wide (Hybrid/Remote options available) Salary: Up to £95,000 (depending on experience) A leading digital consultancy is seeking an experienced Lead User Researcher to join their growing Experience Design capability. This is an opportunity to play a pivotal role in shaping exceptional digital services that put users first and … create a meaningful impact at scale. The Role As a Lead User Researcher, you will be responsible for delivering actionable insights that guide the design of intuitive, effective services. You will champion needs-based design and design thinking approaches, while coaching and mentoring other researchers across the business. You will work closely with multidisciplinary teams, stakeholders, and clients … research plans Apply qualitative and quantitative research methods effectively Mentor and coach researchers to develop their skills and approaches Demonstrate strong stakeholder engagement and commercial awareness Contribute to a user-centred design culture across projects Essential Skills & Experience Proven experience in leading user research across complex digital services Strong knowledge of qualitative and quantitative research methods Solid understanding More ❯

Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading … UCD projects for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting User Research and User Centred Design (UCD), and able … to translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end User Research activities across a range of complex client programmes. Creating User Research deliverables + executing User Research activities based on client requirements + project needs. Articulating project scope More ❯

Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading … UCD projects for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting User Research and User Centred Design (UCD), and able … to translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end User Research activities across a range of complex client programmes. Creating User Research deliverables + executing User Research activities based on client requirements + project needs. Articulating project scope More ❯

Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading … UCD projects for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting User Research and User Centred Design (UCD), and able … to translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end User Research activities across a range of complex client programmes. Creating User Research deliverables + executing User Research activities based on client requirements + project needs. Articulating project scope More ❯

User Researcher – UK Wide (Excluding London) Up to £70,000 – Permanent We’re looking for a User Researcher to join a high-impact team shaping some of the UK’s most critical public services. This is a chance to work on projects that directly improve lives, from healthcare and social care to government services. If you … re passionate about user-centred design , have SC clearance , and want to make a measurable difference, this role is for you. What you’ll be doing Plan and conduct user research using the right methods for the problem at hand Translate insights into actionable outputs: personas, journey maps, and user needs statements Collaborate closely with service designers … findings clearly and persuasively to stakeholders Support and coach junior researchers and team members Advocate for inclusive, accessible, and ethical design across all work Experience required Proven experience in user research , ideally in public sector, government, or healthcare settings Strong grasp of user-centred design principles and research methodologies Experience working in Agile delivery teams Excellent communication skills More ❯

User Researcher - (GDS experience required) Hybrid - 3 days per week in Manchester £500pd inside IR35 max rate Initial 8 months 2 roles available User Researcher required to join a cross-functional team delivering user-centred services in line with Government Digital Service standards. Essential Skills: Hands-on experience conducting user research in line with … GDS principles Skilled in qualitative and quantitative methods (e.g., interviews, usability testing, surveys) Able to turn user insights into actionable recommendations Comfortable working in agile teams and supporting the development of accessible, user-focused services For more information please apply. More ❯

User Researcher - (GDS experience required) Hybrid - 3 days per week in Manchester £500pd inside IR35 max rate Initial 8 months 2 roles available User Researcher required to join a cross-functional team delivering user-centred services in line with Government Digital Service standards. Essential Skills: Hands-on experience conducting user research in line with … GDS principles Skilled in qualitative and quantitative methods (e.g., interviews, usability testing, surveys) Able to turn user insights into actionable recommendations Comfortable working in agile teams and supporting the development of accessible, user-focused services For more information please apply. More ❯

User Researcher - (GDS experience required) Hybrid - 3 days per week in Manchester £500pd inside IR35 max rate Initial 8 months 2 roles available User Researcher required to join a cross-functional team delivering user-centred services in line with Government Digital Service standards. Essential Skills: Hands-on experience conducting user research in line with … GDS principles Skilled in qualitative and quantitative methods (e.g., interviews, usability testing, surveys) Able to turn user insights into actionable recommendations Comfortable working in agile teams and supporting the development of accessible, user-focused services For more information please apply. More ❯

User Researcher - (GDS experience required) Hybrid - 3 days per week in Manchester £500pd inside IR35 max rate Initial 8 months 2 roles available User Researcher required to join a cross-functional team delivering user-centred services in line with Government Digital Service standards. Essential Skills: Hands-on experience conducting user research in line with … GDS principles Skilled in qualitative and quantitative methods (e.g., interviews, usability testing, surveys) Able to turn user insights into actionable recommendations Comfortable working in agile teams and supporting the development of accessible, user-focused services For more information please apply. More ❯

User Researcher - (GDS experience required) Hybrid - 3 days per week in Manchester £500pd inside IR35 max rate Initial 8 months 2 roles available User Researcher required to join a cross-functional team delivering user-centred services in line with Government Digital Service standards. Essential Skills: Hands-on experience conducting user research in line with … GDS principles Skilled in qualitative and quantitative methods (e.g., interviews, usability testing, surveys) Able to turn user insights into actionable recommendations Comfortable working in agile teams and supporting the development of accessible, user-focused services For more information please apply. More ❯

Lead User Researcher - Defence & Security (Bristol or London) Salary: £75,000 - £120,000 per annum (dependent on experience and clearance level) Work Arrangement: Hybrid (Bristol or London) Security Requirement: Active UK Security Clearance (SC or DV) Role Overview Join a high-performing, interdisciplinary team focused on delivering critical digital products for Defence & Security clients. As Lead User Researcher, you'll champion user-centred insights while shaping research strategy, processes, and standards across enterprise-level programmes. Responsibilities Plan and facilitate user research activities -interviews, usability testing, workshops, surveys-to uncover user needs and behaviours across complex environments Develop and maintain research artefacts and outputs, including user personas, journey maps, experience maps, and … design recommendations Advocate for user needs throughout the lifecycle, partnering closely with designers, product owners, developers, and senior stakeholders Interpret, synthesise, and present actionable insights to non specialist and executive audiences Mentor and coach less experienced researchers to build research capability and consistency across teams Required Experience & Qualifications UK national with an active Developed Vetting (DV) or Security Check More ❯

We’re looking for a Contract User Researcher who is fluent in Spanish and has strong experience supporting digital platforms as they expand into new markets. As a Contract User Researcher, you’ll be joining a rapidly scaling digital healthcare company that’s dedicated to delivering a bespoke private healthcare platform to its users. This is … a 6-month contract where you’ll work with a high degree of autonomy across multiple projects, translating user research and insights into clear research strategies and actionable plans. You’ll also play a key role in an exciting new AI-driven initiative, helping to push the boundaries of healthtech to the next level. Key Responsibilities & Skills Fluent Spanish … and guide best practice Build a deep understanding of users and champion their needs Experience working on international-scale projects Share insights and educate teams on the value of user research Coordinate external research agencies where required Drive projects that align with wider business goals Contract Details Up to £500 per day, Outside IR35 6 months (rolling) Fully remote More ❯

Job summary This role supports the Digitisation Strategy of the NHSBSA. The post holder will be responsible for managing a user experience research team, undertaking user research activities on their own projects, and providing training and mentorship for user researchers within the organisation. The post holder will ensure the team generates new and useful user insights … for you and your loved oneso Access to a wide range of benefits and high street and online discounts Main duties of the job Leading and conducting pro-active user experience research projects including the creation of user research deliverables to provide in- depth, actionable insight, so that issues and opportunities are clearly identified and properly reported. Planning … designing and conducting interviews, workshops and usability testing sessions to support the design and development of digital services. Leading the user research process from developing the research methodology and user recruitment scripts through to analysis and user research outputs. Conducting in-house research with users to test concept developments and prototypes using a wide range of quantitative More ❯

Senior User Researcher £76,000 GBP Bonus Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher Sector: Design, London Salary: Up to £76,000 + 10% Bonus Overview: This role leads user research in public service design, embedding user needs throughout the delivery lifecycle and shaping accessible services. Key … Responsibilities: Lead end-to-end user research across project phases. Apply qualitative and quantitative research methods. Translate insights into strategic service improvements. Work with cross-functional teams to validate design decisions. Champion accessibility and user-first approaches. Requirements: 8+ years in user research or service design. Strong portfolio of research-led design outcomes. Expertise in usability testing More ❯

Lead User Researcher – UK Wide (Excluding London) Up to £95,000 – Permanent We’re looking for a Lead User Researcher to join a high-impact, public sector-focused team. This is a senior, hands-on role where you’ll drive research strategy , mentor other researchers, and ensure user insights directly shape critical government and healthcare … cleared, and thrive in fast-paced, high-responsibility environments, this role gives you the chance to make a real impact. What you’ll be doing Lead and manage complex user research programmes across multiple public sector projects Translate user insights into actionable guidance for design and delivery teams Mentor and coach junior researchers, shaping capability across the practice … Influence stakeholders at all levels, ensuring evidence-based decisions guide service design Drive best practice in user research, advocating for inclusive, accessible, and ethical design Work across delivery phases: discovery, alpha, beta, and live, ensuring research has real-world impact Experience required Strong consulting experience delivering user research in public sector, government, or healthcare Proven ability to lead More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯