ticket status information for purposes of demonstrating compliance with issue response and resolution, logging daily activities and documenting solutions. • Install, configure, and support desktops, laptops, virtual machines, mobile phones, VOIP products, servers, back-up systems and miscellaneous devices. • Function as primary point of contact and communication with end-customer from assignment of the ticket to successful resolution of issue, including More ❯
identifying and implementing appropriate technologies, combined with the ability to support those solutions to optimise a customer's return on investment. Xerox IT Services provides agile managed print, IT, VoIP and document capture technology, expertly deployed and supported for those smarter business outcomes. About the role: Technical Specialists play an integral role in providing a high-quality IT support services More ❯
planning, design, installation, maintenance, and management of the enterprise LAN/WAN. Perform installation, maintenance, and decommissioning of the following devices: KG-175 TACLANE encryption devices; Cisco routers; switches; VoIP phones and VTC devices; rack infrastructure; servers; UPS; and networked printers, scanners, digital senders, workstation computers, and all associated desktop peripherals. Provide Windows 10/11 desktop administration and end More ❯
Windows 10, 11, Mac o/s - Windows Server, Group Policy, DNS, backup systems, printing - MS 365, Exchange online and SharePoint, Intune, Azure - Mobile device management – Windows, IoS, Android - VoIP - Any networking knowledge very useful: LAN, WAN, VPN, VLANs, switches, firewalls, routers, WiFi. Summary The company is well-established but has further ambitious growth plans and this is a great More ❯
Proven knowledge of: Windows Server and Desktop OS, Active Directory, SCCM, Intune, etc. VMware, Azure, Office 365, LAN/WAN and Email hygiene tools Cisco, Meraki, Palo Alto and VoIP technologies Familiarity with: Cybersecurity principles and cloud infrastructure ITSM platforms and ITIL-based service management Windows systems installation, maintenance and troubleshooting Experience supporting both on-site and remote international users More ❯
Sale, Trafford, Greater Manchester, United Kingdom
ISR RECRUITMENT LIMITED
Proven knowledge of: Windows Server and Desktop OS, Active Directory, SCCM, Intune, etc. VMware, Azure, Office 365, LAN/WAN and Email hygiene tools Cisco, Meraki, Palo Alto and VoIP technologies Familiarity with: Cybersecurity principles and cloud infrastructure ITSM platforms and ITIL-based service management Windows systems installation, maintenance and troubleshooting Experience supporting both on-site and remote international users More ❯
Reflect or similar Email security & filtering – e.g., Hornetsecurity, 365 Defender IT Security & Anti-virus – general awareness of endpoint protection and system hardening Hardware support – including desktops, laptops, printers and VoIP phones Experience working with RMM platforms (e.g., N-Able, Atera or similar) is a bonus Excellent client-facing skills – comfortable advising customers and delivering solutions on-site What’s on More ❯
MS Exchange); Internet Protocols (e.g. DNS, HTTP, SMTP, SSL); Firewall configuration and troubleshooting; Multiple network types (i.e. LAN, WAN, VxLAN, SDN); and/or managing Voiceover Internet Protocol (VoIP) Telecommunications infrastructures. Must have experience with VMware NSX and Cisco FirePower. Must have experience with hybrid (virtual and non-virtual) computing network requirements, design, implementation, and deployment. Must have experience More ❯
Nessus Attack Scripting Language (NASL) • Disaster Recovery - knowledge in risk reduction, hot/warm site DR architecture • Knowledge of data communications, local-area networking (LAN), wide-area networking (WAN), VoIP, routers, switches, and firewalls Advanced networking concepts, VLAN, trunking and port channel Thorough understanding of Internet Protocol (IP) routing, switching, and OSI model Competencies: • Possess refined critical thinking skills, should More ❯
Demonstrated good knowledge of TCP/IP, DNS and other networking concepts Experience in Network Security Experience with SQL databases and web services such as IIS Good understanding of VOIP concepts and experience in telephony preferably Mitel Excellent written and communication skills Ability to work independently and within a team Time management skills, and ability to meet deadlines Excellent troubleshooting More ❯
as a U.S. Army Information Management Officer and/or coordinating across multiple organizations including Signal Brigades, Army offices, INSCOM, DoD CIO, DIA, GISA, NEC Experience with unified communications (VoIP Phones, DVTC, VTC) installation, configuration, and management Familiarity with database management systems (MySQL, PostgreSQL, SQL Server) and web servers (Apache, Nginx, IIS) Ability to assist in planning and executing IT More ❯
newer • Software: Microsoft Office 365 Suite, Commvault Backup, McAfee MVision/HBSS, BitLocker, Cisco AnyConnect. • Hardware: PC and mobility endpoints hardware • Experience applying DISA STIGs. • Tenable.io or ACAS experience • VoIP/SIP SBC configuration • Apple iPhone experience • Managing GPOs in Microsoft Active Directory. • Familiarity with using Microsoft InTune for MDM and patch management • Superior troubleshooting and technical support abilities with More ❯
Office Toolkits, SEIMs, Logrhythm, ACAS/Nessus/SCAP, mandatory/role-based access control concepts (e.g. SE Linux extensions to RHEL, PitBull, AppArmor, and Sentris) , video teleconferencing/VOIP, Oracle/MS SQL database security, and Apache/IIS Web server securityOther Requirements: Thorough knowledge of Microsoft Windows desktop and server operating systems, Microsoft Exchange Server, and as needed More ❯
Office Toolkits, SEIMs, Logrhythm, ACAS/Nessus/SCAP, mandatory/role-based access control concepts (e.g. SE Linux extensions to RHEL, PitBull, AppArmor, and Sentris) , video teleconferencing/VOIP, Oracle/MS SQL database security, and Apache/IIS Web server security. Knowledge and Qualifications 3-5 years of related experience with a Bachelor degree in a related area More ❯
Toolkits, SEIMs, Logrhythm, ACAS/Nessus/SCAP, mandatory/role-based access control concepts (e. g. SE Linux extensions to RHEL, PitBull, AppArmor, and Sentris) , video teleconferencing/VOIP, Oracle/MS SQL database security, and Apache/IIS Web server security Experience: • 5 - 7 years related experience Education: • Bachelor's degree in a related area or equivalent experience More ❯
Skills: Strong knowledge of PC hardware, Windows 10/11, Mac OS, Android Experience with software installs, device refresh, and application support Understanding of LAN/WAN, Wi-Fi, VOIP, printing, and firewall basics Skilled in ITSM tools and SLA-based ticket resolution Excellent communication and documentation skills Desirable Skills: Experience with O365, Active Directory, DNS, and Group Policy Familiarity More ❯
Skills: Strong knowledge of PC hardware, Windows 10/11, Mac OS, Android Experience with software installs, device refresh, and application support Understanding of LAN/WAN, Wi-Fi, VOIP, printing, and firewall basics Skilled in ITSM tools and SLA-based ticket resolution Excellent communication and documentation skills Desirable Skills: Experience with O365, Active Directory, DNS, and Group Policy Familiarity More ❯
Skills: Strong knowledge of PC hardware, Windows 10/11, Mac OS, Android Experience with software installs, device refresh, and application support Understanding of LAN/WAN, Wi-Fi, VOIP, printing, and firewall basics Skilled in ITSM tools and SLA-based ticket resolution Excellent communication and documentation skills Desirable Skills: Experience with O365, Active Directory, DNS, and Group Policy Familiarity More ❯
and Hyper-V PC/laptop building, troubleshooting, and repair Router configuration (Draytek preferred) Firewall configuration (FortiGate preferred) Experience with anti-virus/anti-spam deployment including DNS changes VOIP telephony experience Project management experience or certification Experience using ConnectWise Manage CRM More ❯
and perform trend analysis of network performance, availability, and incidents. Experience/knowledge monitoring networks for Indicators of Compromise Operate different electronic communication systems and methods (e.g., e-mail, VOIP, IM, web forums, Direct Video Broadcasts). Interpret the information collected by network tools (e.g., Microsoft Defender, FireEye, Akamai and packet capture). Knowledge of network protocols such as TCP More ❯
at the forefront of thinking whilst also having good Powershell scripting skills. The role requires awareness of technologies such as Databases, Storage, Voice services including Dealer Board systems and VoIP, network infrastructure including services such as LAN, WAN, routers, switches and firewalls, and Unix/Linux, together with Enterprise Monitoring of all delivered services. Standard delivery includes researching and defining More ❯
satisfaction What will you need? Solid experience with Windows Server and Windows OS Office 365 administration Hyper-V/VMware Strong understanding of networking (DNS, routing, switching) Experience with VoIP systems (3CX preferred) Excellent communication, documentation, and troubleshooting skills Methodical approach with high attention to detail and strong customer service focus What would be desirable? Familiarity with Cisco/Draytek … By applying, you consent to your application being processed and submitted for this vacancy only. KEY SKILLS - 2nd Line Support, MSP, Windows Server, Office 365, VMware, Hyper-V, Networking, VoIP, Azure AD, Intune, Desktop Support, CISCO, Firewalls, Meraki, Client-Facing More ❯
the company. The accepted candidate implements and maintains our Domain Name Server, Windows, SharePoint (cloud), and Exchange servers (cloud), Network Attached Storage (NAS), cloud-based storage, our PBX and VoIP system, switches, routers, wireless devices, user computers, printers, and wired security system. Daily tasks may include installing, upgrading, patching, and monitoring software and hardware. The Systems Administrator will maintain the More ❯
Office. Toolkits, SEIMs, Logrhythm, ACAS/Nessus/SCAP, mandatory/role-based access control concepts (e.g., SE Linux extensions to RHEL, PitBull, AppArmor, and Sentris), video teleconferencing/VOIP, Oracle/MS SQL database security, and Apache/IIS Web server security. Knowledge and Qualifications 1-3 years of related experience with a Bachelor degree in a related area More ❯
