Voice Over IP (VoIP)
UK

The following table provides summary statistics for permanent job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited VoIP over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 408 450 497
Rank change year-on-year +42 +47 -92
Permanent jobs citing VoIP 624 715 1,023
As % of all permanent jobs advertised in the UK 0.64% 0.68% 0.66%
As % of the Communications & Networking category 4.58% 4.45% 4.96%
Number of salaries quoted 539 513 783
10th Percentile £23,950 £25,875 £26,050
25th Percentile £26,250 £30,000 £32,000
Median annual salary (50th Percentile) £34,000 £39,641 £45,000
Median % change year-on-year -14.23% -11.91% +12.50%
75th Percentile £47,500 £52,500 £66,250
90th Percentile £60,000 £68,750 £75,000
UK excluding London median annual salary £32,500 £39,000 £40,500
% change year-on-year -16.67% -3.70% +8.00%

All Communications and Computer Networking Skills
UK

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

Permanent vacancies with a requirement for communications or computer networking skills 13,614 16,074 20,633
As % of all permanent jobs advertised in the UK 13.87% 15.28% 13.41%
Number of salaries quoted 9,523 8,270 11,764
10th Percentile £26,250 £27,750 £28,250
25th Percentile £32,500 £36,000 £37,500
Median annual salary (50th Percentile) £47,500 £50,500 £52,500
Median % change year-on-year -5.94% -3.81% +5.00%
75th Percentile £63,750 £71,250 £70,000
90th Percentile £77,715 £87,500 £85,000
UK excluding London median annual salary £43,500 £45,000 £45,000
% change year-on-year -3.33% - -

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Salary Trend

3-month moving average salary quoted in jobs citing VoIP.

Salary trend for VoIP in the UK

VoIP
Salary Histogram

Salary distribution for jobs citing VoIP over the 6 months to 25 April 2024.

Salary histogram for VoIP in the UK

VoIP
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing VoIP within the UK over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +70 584 £34,000 -13.66% 142
UK excluding London +18 526 £32,500 -16.67% 122
Work from Home +41 187 £37,500 -11.76% 49
North of England +18 142 £31,000 -20.51% 38
South East +53 140 £32,500 -27.78% 19
Midlands +45 96 £30,500 -16.44% 37
London +46 93 £48,750 +21.88% 22
North West -20 68 £35,000 -10.26% 24
West Midlands +38 62 £35,000 -11.95% 17
East of England +38 60 £41,750 +46.49% 8
South West -78 50 £37,500 +2.74% 12
Yorkshire +75 43 £27,500 -3.51% 8
East Midlands +4 34 £28,165 -21.77% 20
North East +17 31 £27,000 -15.63% 6
Wales +8 20 £29,750 -20.67% 8
Scotland -57 18 £42,500 -23.42% 2

VoIP
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 110 (17.63%) Microsoft Exchange
2 76 (12.18%) SharePoint
3 10 (1.60%) Skype for Business
4 5 (0.80%) CMS
4 5 (0.80%) Exchange Server 2013
4 5 (0.80%) IIS
5 3 (0.48%) SAS
6 2 (0.32%) Confluence
6 2 (0.32%) Exchange Server 2003
6 2 (0.32%) Exchange Server 2007
6 2 (0.32%) Exchange Server 2010
6 2 (0.32%) WordPress
7 1 (0.16%) OpenStack
Applications
1 111 (17.79%) Microsoft Office
2 8 (1.28%) Spreadsheet
3 3 (0.48%) MS Visio
3 3 (0.48%) SPSS
4 2 (0.32%) Trello
5 1 (0.16%) Microsoft Excel
Business Applications
1 4 (0.64%) Carpe Diem
2 2 (0.32%) Sage 200
2 2 (0.32%) Sparx Enterprise Architect
3 1 (0.16%) SAP ERP
3 1 (0.16%) SAP S/4HANA
Cloud Services
1 299 (47.92%) Microsoft 365
2 210 (33.65%) Azure
3 74 (11.86%) Entra ID
4 54 (8.65%) AWS
5 34 (5.45%) SaaS
6 22 (3.53%) Mimecast
7 18 (2.88%) GCP
8 17 (2.72%) Google Workspace
9 15 (2.40%) OneDrive
10 12 (1.92%) Power Platform
11 8 (1.28%) WhatsApp
12 7 (1.12%) Amazon EC2
12 7 (1.12%) PaaS
12 7 (1.12%) Rubrik
13 6 (0.96%) Twilio
14 5 (0.80%) Dynamics 365
14 5 (0.80%) IaaS
14 5 (0.80%) Virtual Private Cloud
15 4 (0.64%) Azure ExpressRoute
15 4 (0.64%) Cloud Computing
Communications & Networking
1 191 (30.61%) Firewall
2 143 (22.92%) WAN
3 122 (19.55%) LAN
4 117 (18.75%) DNS
5 112 (17.95%) VPN
6 100 (16.03%) TCP/IP
7 78 (12.50%) DHCP
8 73 (11.70%) Wi-Fi
8 73 (11.70%) Wireless
9 69 (11.06%) VLAN
10 49 (7.85%) Unified Communications
11 46 (7.37%) MPLS
12 44 (7.05%) SAN
13 43 (6.89%) Network Security
14 40 (6.41%) Internet
14 40 (6.41%) SD-WAN
15 37 (5.93%) PBX
16 31 (4.97%) NAS
17 28 (4.49%) BGP
18 26 (4.17%) OSPF
Database & Business Intelligence
1 48 (7.69%) SQL Server
2 16 (2.56%) MySQL
3 10 (1.60%) Amazon RDS
4 5 (0.80%) Power BI
5 3 (0.48%) Big Data
5 3 (0.48%) EDRMS
6 2 (0.32%) PostgreSQL
6 2 (0.32%) SQLPlus
7 1 (0.16%) InfluxDB
7 1 (0.16%) MariaDB
7 1 (0.16%) RDBMS
7 1 (0.16%) Relational Database
7 1 (0.16%) SQL Server Reporting Services
Development Applications
1 5 (0.80%) Jenkins
2 3 (0.48%) JIRA
2 3 (0.48%) Rational DOORS
3 2 (0.32%) Hudson
3 2 (0.32%) Visual Studio
General
1 270 (43.27%) Social Skills
2 103 (16.51%) Telecoms
3 38 (6.09%) Finance
4 25 (4.01%) Organisational Skills
5 23 (3.69%) Legal
5 23 (3.69%) Retail
6 21 (3.37%) Analytical Skills
6 21 (3.37%) Law
7 16 (2.56%) Inclusion and Diversity
8 13 (2.08%) Documentation Skills
9 11 (1.76%) Back Office
10 10 (1.60%) Marketing
10 10 (1.60%) Presentation Skills
11 9 (1.44%) Electronics
12 8 (1.28%) Billing
13 7 (1.12%) Banking
13 7 (1.12%) Public Sector
14 6 (0.96%) French Language
14 6 (0.96%) German Language
14 6 (0.96%) Manufacturing
Job Titles
1 129 (20.67%) Support Engineer
2 122 (19.55%) IT Support
3 109 (17.47%) Analyst
4 108 (17.31%) IT Engineer
5 81 (12.98%) IT Support Engineer
6 63 (10.10%) Senior
7 51 (8.17%) Infrastructure Engineer
8 44 (7.05%) Network Engineer
9 38 (6.09%) 2nd Line Support
10 37 (5.93%) IT Technician
11 36 (5.77%) IT Analyst
12 35 (5.61%) Service Analyst
12 35 (5.61%) Service Desk Analyst
13 33 (5.29%) IT Support Analyst
14 31 (4.97%) IT Manager
15 29 (4.65%) Support Analyst
16 28 (4.49%) 1st Line Support
16 28 (4.49%) Operations Analyst
17 27 (4.33%) 2nd Line Engineer
18 26 (4.17%) Operations Engineer
Libraries, Frameworks & Software Standards
1 10 (1.60%) 802.1X
2 8 (1.28%) SAML
3 7 (1.12%) .NET
4 5 (0.80%) CSS
5 3 (0.48%) FreeSWITCH
5 3 (0.48%) RESTful
5 3 (0.48%) XMPP
6 2 (0.32%) EDI
6 2 (0.32%) HTML
6 2 (0.32%) Web Services
7 1 (0.16%) .NET Core
7 1 (0.16%) ASP.NET Web API
7 1 (0.16%) LDAP
7 1 (0.16%) WCF
7 1 (0.16%) WPF
7 1 (0.16%) XML
Miscellaneous
1 46 (7.37%) Driving Licence
2 36 (5.77%) Management Information System
3 29 (4.65%) Self-Motivation
3 29 (4.65%) Video Conferencing
4 27 (4.33%) Fat Client
4 27 (4.33%) Thin Client
5 22 (3.53%) Data Centre
6 13 (2.08%) IoT
7 12 (1.92%) CCTV
7 12 (1.92%) Onboarding
8 10 (1.60%) Clustering
8 10 (1.60%) Public Cloud
9 9 (1.44%) Client/Server
10 7 (1.12%) FMCG
10 7 (1.12%) Smartcard
10 7 (1.12%) Social Media
11 5 (0.80%) Data Protection Act
11 5 (0.80%) Distributed Denial-of-Service
11 5 (0.80%) iPhone
11 5 (0.80%) Operational Technology
Operating Systems
1 330 (52.88%) Windows
2 198 (31.73%) Windows Server
3 82 (13.14%) Windows 10
4 38 (6.09%) Windows Server 2016
5 35 (5.61%) Linux
6 31 (4.97%) Windows Server 2012
7 30 (4.81%) Apple iOS
8 29 (4.65%) Mac OS
9 26 (4.17%) Windows Server 2019
10 23 (3.69%) Android
11 18 (2.88%) Windows 7
12 7 (1.12%) Mac OS X
13 6 (0.96%) Windows Server 2008
14 5 (0.80%) FreeRTOS
14 5 (0.80%) ThreadX
15 3 (0.48%) CentOS
15 3 (0.48%) Ubuntu
15 3 (0.48%) Windows 8
15 3 (0.48%) Windows Vista
15 3 (0.48%) Windows XP
Processes & Methodologies
1 166 (26.60%) Problem-Solving
2 141 (22.60%) Customer Service
3 96 (15.38%) ITIL
4 69 (11.06%) Continuous Improvement
5 58 (9.29%) Infrastructure Engineering
6 52 (8.33%) Cybersecurity
7 46 (7.37%) Service Delivery
8 44 (7.05%) Change Management
9 39 (6.25%) Asset Management
9 39 (6.25%) ITSM
10 38 (6.09%) Disaster Recovery
11 34 (5.45%) Agile
11 34 (5.45%) Mobile Device Management
12 33 (5.29%) Decision-Making
13 31 (4.97%) Project Management
14 30 (4.81%) Project Planning
15 29 (4.65%) Business Development
15 29 (4.65%) Project Delivery
16 26 (4.17%) CRM
17 25 (4.01%) Information Security
Programming Languages
1 44 (7.05%) PowerShell
2 37 (5.93%) SQL
3 19 (3.04%) JavaScript
4 16 (2.56%) Python
5 9 (1.44%) Bash
6 8 (1.28%) C#
6 8 (1.28%) PHP
7 7 (1.12%) C++
8 6 (0.96%) C
9 5 (0.80%) VB.NET
10 4 (0.64%) R
11 3 (0.48%) Java
11 3 (0.48%) Objective-C
12 2 (0.32%) T-SQL
13 1 (0.16%) Perl
13 1 (0.16%) Swift
Qualifications
1 110 (17.63%) Degree
2 71 (11.38%) Cisco Certification
3 52 (8.33%) CCNA
4 50 (8.01%) Microsoft Certification
5 32 (5.13%) CCNP
5 32 (5.13%) MCSE
6 28 (4.49%) DBS Check
7 13 (2.08%) Network+ Certification
8 12 (1.92%) CCIE
8 12 (1.92%) MCSA
9 10 (1.60%) Security Cleared
10 9 (1.44%) A+ Certification
10 9 (1.44%) CISSP
11 8 (1.28%) MCP
12 7 (1.12%) CCDP
12 7 (1.12%) CCIE Routing and Switching
12 7 (1.12%) SC Cleared
13 6 (0.96%) CISM
13 6 (0.96%) Computer Science Degree
13 6 (0.96%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 45 (7.21%) SLA
2 17 (2.72%) Cyber Essentials
2 17 (2.72%) GDPR
3 9 (1.44%) QA
4 7 (1.12%) ISO/IEC 27001
5 6 (0.96%) NIST
6 5 (0.80%) PCI DSS
7 4 (0.64%) NCSC
System Software
1 269 (43.11%) Active Directory
2 124 (19.87%) Hyper-V
3 106 (16.99%) VMware Infrastructure
4 22 (3.53%) vSphere
5 16 (2.56%) Virtual Machines
5 16 (2.56%) VMware ESXi
6 8 (1.28%) Firmware
7 6 (0.96%) Virtual Desktop
8 5 (0.80%) Terminal Services
9 3 (0.48%) Virtual Servers
10 2 (0.32%) Kamailio
10 2 (0.32%) Microsoft Virtual Server
10 2 (0.32%) OpenSIPS
10 2 (0.32%) pfSense
10 2 (0.32%) VMware NSX
11 1 (0.16%) Citrix Hypervisor
11 1 (0.16%) Docker
11 1 (0.16%) Dovecot
11 1 (0.16%) NFS
11 1 (0.16%) Postfix
Systems Management
1 50 (8.01%) SCCM
2 49 (7.85%) Microsoft Intune
3 15 (2.40%) Jamf Pro
4 10 (1.60%) Single Sign-On
5 9 (1.44%) PaperCut
6 8 (1.28%) Autotask
6 8 (1.28%) FortiGate
7 7 (1.12%) Failover Clustering
7 7 (1.12%) WSUS
7 7 (1.12%) ZABBIX
8 4 (0.64%) AirWatch
8 4 (0.64%) SmoothWall
9 3 (0.48%) Dell DRAC
10 2 (0.32%) Active Directory Federation Services
10 2 (0.32%) Cisco CUCM
10 2 (0.32%) Nessus
10 2 (0.32%) Terraform
11 1 (0.16%) Ansible
11 1 (0.16%) MobiControl
11 1 (0.16%) Systems Management Server (SMS)
Vendors
1 314 (50.32%) Microsoft
2 140 (22.44%) VMware
3 93 (14.90%) Cisco
4 52 (8.33%) Meraki
5 29 (4.65%) Apple
6 28 (4.49%) Sophos
7 27 (4.33%) Google
7 27 (4.33%) HP
8 23 (3.69%) CheckPoint
9 22 (3.53%) Mitel
10 18 (2.88%) Acronis
10 18 (2.88%) Citrix
10 18 (2.88%) Veeam
11 15 (2.40%) Aruba
11 15 (2.40%) Datto
12 14 (2.24%) Barracuda Networks
12 14 (2.24%) ConnectWise
12 14 (2.24%) Dell
13 13 (2.08%) BT
13 13 (2.08%) Draytek