1 to 7 of 7 Permanent Voice Engineer Jobs

Overview of the role Responsible for the management and on-going delivery of network and voice services across the business. The role ensures the 1st line team have the necessary skills to support callers and acts as an escalation point to deliver an expert 2nd line response. The role … expected levels of service, ensuring KPIs and SLAs are achieved as expected. Work to identify and deliver root cause & service improvements to network and voice services. Work within the ITIL service operations framework to ensure best practice processes are executed as expected to ensure service availability is maintained. Work … in efficiency and effectiveness in line with industry best practice. Key knowledge and skills required for the role: Technically competent with current Network/Voice (VOIP) services and knowledgeable on emerging technologies/governance. Technical documentation writing. Proven experience of working in a customer facing 1st and 2nd line more »

Description The Leidos Digital Modernization group has a career opportunity at Scott AFB for a Voice and Data Network Engineer supporting the Defense Red Switch Network (DRSN). The successful candidate will support operational sustainment engineering and maintenance of the next generation DRSN IP voice transport network. … Systems include Defense Red Switch Network voice transport IP infrastructure, and C2 communication systems. The position requires deep understanding of and ability to apply principles, theories, and concepts of a given technical domain with a broad understanding of other related specialty areas. The position requires expertise in WAN, LAN … networks and Voice over IP (VoIP) within multiple remotely managed environments (DEV/TEST and production infrastructure). In this role, the successful candidate will provide technical assistance, administer configurations, support testing, recommend enhancements, troubleshoot and resolve issues associated with the various network components Primary Responsibilities: Support the maintenance more »

Description Global Information Grid (GIG) Service Management-Operations II (GSM-O II), a Defense Group of Leidos has an opening for a Voice Network Systems Engineer . Our customer is the Defense Information Systems Agency (DISA) located at Hill AFB, UT providing Defense Information System Network (DISN) enterprise … department of Defense (DoD), 4th estate and national security organizations. Primary Responsibilities: Support maintaining a large, complex and highly resilient Cisco based enterprise IP voice and video communications infrastructure. Manage, configure, troubleshoot and assure service supporting all aspects of an enterprise voice, video and data network. Must be … of SIP signaling and call-flows. Troubleshoot remote site registration, signaling and media problems. Validate change requests and ensure accuracy. Manage troubleshoot and configure voice subscribers, call handlers and call routing rules. Manage troubleshoot and configure Cisco and or Juniper routing and switching rules. Requirements: Expertise in SIP internetworking more »

Job Title: Voice & Data Engineer Location: Newbury with travel to client sites Salary: £37,000 - £45,000 Per annum + Car Allowance Job Type: Permanent, Full Time Start Date: ASAP We are looking for a versatile Voice and Data Engineer to join our Technical Services Team … role. Key Responsibilities: Preparing solutions designed across on-Premise, Cloud and Hosted VOIP systems, including 3CX systems Installation of Gateways, LAN Switches and applicable voice apps/software Designing and supporting appropriate VOIP platforms based on client requirements Identification of appropriate hardware for a full voice platform Ensuring … communication across LANs, MANs & WANs Provide support based upon investigating and addressing network and connectivity issues to ensure seamless communication Install, configure, and troubleshoot voice equipment, manage communication protocols and ensure system reliability and performance Manage user provisioning, call routing, security and system updates Maintaining system and responding to more »

Role: Voice Engineer Job Type: Permanent Location: Croydon, UK (Hybrid) Ready to utilise your skills in Cisco UCCE, CUCM and related products? Are you passionate about facing a challenging role where you will get high customer visibility and the opportunity to explore your technical expertise to the highest … level? We have an exciting role for you as a Voice Engineer! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the … with high customer visibility. an opportunity to work on the latest technologies which will require to upskill/cross-skill. The Role As a Voice Engineer , you will provide technical support to a large user base of EMEA staff, delivering on telephony/voice initiatives/projects more »

Job Title: Voice & UC Engineer Are you a skilled Voice & UC Engineer looking for your next exciting opportunity? Join a prestigious Global Cisco Gold Partner with over 300,000 employees worldwide. This role offers you the chance to work on secure contracts across the UK and … defence & aerospace organisation in the south of England. Travelling to sites based on client requirements in Stevenage, Portsmouth & Newport. Provide 2nd & 3rd line cisco voice/UC support. Technical leadership of a team of 3 engineers. Skills/Must Have: Expertise in Cisco voice & UC technologies (CUCM, CUC … UCCX and VOIP). 3rd line voice & UC support experience. Must be a British National and eligible for SC clearance. Nice to Have: Expertise with Cisco routers, switches and firewalls. Benefits: Annual performance reviews. 12% pension. Comprehensive medical care. Generous holiday allowance with the option to purchase up to more »

Voice and Data Engineer Location: Leeds, Thorpe Park, Hybrid working. Together, we make credit work better for all! Our mission is to help customers on the path to becoming debt free; with a real focus on helping our customers pay off their debts in practical and affordable ways. … Our focus on sustainability, hybrid working, leadership development and career progression makes working at Lowell a rewarding experience. We are currently recruiting for a Voice and Data Engineer. The role involves managing the day-to-day IT operations of Lowell's Contact Centre Technology environment, supporting changes and administration … including day-day administration of interaction flows, announcements and agent configuration. Collaborating with stakeholders, managing tickets and escalations related to Contact Centre Technologies across voice, chat, email, SMS, and related technologies. Support Incident and Problem Management functions with major incidents, working closely with suppliers to minimise downtime. Support with more »