IT related issues. Providing desktop support to all group services departments. Management of Active Directory user accounts Working environment Working at our Head Office, conveniently located just a 10 minute walk from North Station and a short walk from the Town Centre, offers an great work environment. Among local amenities and the attractive Castle Park, our office within … drinks and subsidised food can be purchased. Role Specific Competencies Good working knowledge of desktop/laptop/mobile/Telephony systems : Desktop/Laptop O/S: Windows10 & 11, MAC OSX Mobile OS: Apple iOS, Android, Windows Mobile Telephony Systems – Cisco hardware and Webex All Microsoft Office 2016 and 365 applications. Desktop …/desk phone/laptop hardware, printers and MFD troubleshooting and diagnostics. Preferable Windows 2008/2012 Active directory and group policy knowledge. Knowledge of IT Service Desk and call logging environment or IT NVQ, Comp-TIA, MCDST, SDA or equivalent qualifications would be an advantage. Effective Communication - Communicate relevant information effectively. Commerciality & Technicality - Demonstrate a good level More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Oscar Technology
Key Responsibilities Provide on-site support for users across hardware, software, and network issues Help install, configure, and maintain computers, printers, and mobile devices Support Microsoft environments including Windows10/11, Office 365, and Active Directory Assist with IT setups, system updates, and troubleshooting tasks Deliver a friendly and professional service to all users Get … hands-on exposure to networking technologies, including Cisco equipment Skills and Experience Required Some experience in IT support (through work, education, or personal projects) Basic understanding of Windows operating systems and Office 365 Interest in networking and cloud technologies (Cisco, Azure, Intune, etc.) Strong problem-solving skills and willingness to learn Excellent communication and people skills Full UK More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Oscar Associates (UK) Limited
Key Responsibilities Provide on-site support for users across hardware, software, and network issues Help install, configure, and maintain computers, printers, and mobile devices Support Microsoft environments including Windows10/11, Office 365, and Active Directory Assist with IT setups, system updates, and troubleshooting tasks Deliver a friendly and professional service to all users Get … hands-on exposure to networking technologies, including Cisco equipment Skills and Experience Required Some experience in IT support (through work, education, or personal projects) Basic understanding of Windows operating systems and Office 365 Interest in networking and cloud technologies (Cisco, Azure, Intune, etc.) Strong problem-solving skills and willingness to learn Excellent communication and people skills Full UK More ❯
Farnham, Surrey, South East, United Kingdom Hybrid / WFH Options
ECS
issues including: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide 'how-to' support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to … and maintain IT documentation Required Skills Experience in IT support or service desk roles Familiarity with HALO ITSM or similar ticketing systems Strong knowledge of Microsoft 365 and Windows10/11 Excellent communication and customer service skills Problem-solving mindset and attention to detail Willingness to pursue ITIL Foundation or equivalent Experience with Active Directory More ❯
Wrecclesham, Surrey, United Kingdom Hybrid / WFH Options
ECS Resource Group Ltd
issues including: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide "how-to" support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to … and maintain IT documentation Required Skills Experience in IT support or service desk roles Familiarity with HALO ITSM or similar ticketing systems Strong knowledge of Microsoft 365 and Windows10/11 Excellent communication and customer service skills Problem-solving mindset and attention to detail Willingness to pursue ITIL Foundation or equivalent Experience with Active Directory More ❯
will be essential to support the team's overarching objective of delivering exceptional customer service and ensuring robust estate maintenance. Key Responsibilities: Manage and maintain the virtualisation environment Windows Server administration 2016-2022 Advanced troubleshooting and problem resolution for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring … VMWare Horizon Microsoft System Centre Trellix and/or TrendMicro Security Products Veeam backup and recovery PowerShell scripting for automation and data mining Developing and maintaining documentation Desirable: MicrosoftWindows10/11 SharePoint 2016 Administration and maintenance Microsoft Exchange Basic Linux administration ITIL methodologies This role will require you to be willing and eligible to More ❯
only + 50,000 - 55,000 Skills: +3rd Line support experience +VMware +Active Directory +SC clearance - must be eligible Key Responsibilities: Manage and maintain the virtualisation environment (VMWare) Windows Server administration (Apply online only) Advanced troubleshooting and problem resolution for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure … System Centre (SCOM, SCCM, SCSM) Trellix and/or TrendMicro Security Products Veeam backup and recovery PowerShell scripting for automation and data mining Developing and maintaining documentation Desirable: MicrosoftWindows10/11 SharePoint 2016 Administration and maintenance Microsoft Exchange Basic Linux administration ITIL methodologies If you'd like to discuss this 3rd line Infrastructure Engineer More ❯
Heage, Belper, Derbyshire, England, United Kingdom
Elevate Technology Group Ltd
accurate records using the IT ticketing system• Escalate complex issues to the infrastructure team as needed• Support the IT team in ensuring secure and efficient operations Technical Skillset: • Windows10/11, Microsoft Office 365 Suite• Active Directory - password resets, user management• Basic networking - DNS, DHCP, TCP/IP• Office 365 - Teams, Exchange, SharePoint• Printer and … global business where your contribution matters and your career can move forward. Keywords: IT Support, 1st Line Support, 2nd Line Support, Helpdesk Engineer, Service Desk Technician, IT Technician, Windows Support, Office 365, Active Directory, Derbyshire IT Jobs More ❯
Provide 1st and 2nd level technical support to end-users across the organization for desktop systems, networks, and infrastructure services. Diagnose and fix issues related to operating systems ( Windows, Linux, macOS ), applications, and network connectivity. Assist with onboarding new employees (workstation setup, email configuration) and provide initial technical training. Asset Management , including building IT equipment to required standards. … Office 365 Suite . Network & Security: Strong knowledge of VLANs, Firewalls, Fortinet, V-center, Backup solutions, and Anti-virus systems. Operating Systems: Proficiency in administering common operating systems ( Windows10/11, Linux, macOS ) and experience with Active Directory, Group Policy, and LDAP . Technical Skills: Strong troubleshooting skills across hardware, software, networking, and cloud platforms. More ❯
migrating end user emails and documents to Outlook and OneDrive. Experience with troubleshooting and maintaining Windows Active Directory users, computers, and policies, preferred. Experience troubleshooting with MicrosoftWindows 10. Experience troubleshooting Microsoft Office 2016, including exporting/importing mail, calendar and contacts. Experience with basic network (wired and wireless) configuration and troubleshooting including ping and trace … Years Migrating end user emails and documents to M365 Outlook and OneDrive from on-premise Exchange, external M365 and/org Google Workspace. Required 2 Years Troubleshooting MicrosoftWindows10 and 11. Highly desired 2 Years Troubleshooting Microsoft Office 2016, including exporting/importing mail, calendar and contacts Highly desired 2 Years Basic network (wired and More ❯
Maintenance 2nd Line Support Networking User Support & Training Project Work Compliance Key Skills and Experience Proven experience in a 2nd line support or similar role. Strong knowledge of Windows Server, Active Directory, and Group Policy. Experience with virtualization technologies such as VMware or Hyper-V. Proficiency in desktop support, including Windows10/ More ❯
Minimum of 5 - 8 years applied work experience as a AIS/Network engineer Possess general knowledge and understanding of the following operating systems and/or applications: Windows Server 2008/2012 Mail (Exchange server 2010) or newer Directory Service (LDAP and AD) DNS DHCP TCP/IP routing Servver Monitoring (SCOM) IPS/MARS MS Backup … exec Windows10 ACAS SOlar Winds RHEL 5 or newer VMWare ESXI Sharepoint 2013 or newer Education: Bachelors degree in IT related field or have 3 years of additional applied work experience Clearance: Active TOP SECRET clearance Possess eligibility for access to be upgraded to a TS/SCI in the NEAR future upon hire - (ALL More ❯
maintain end-user documentation on procedures and how-tos Creation and administration of Active Directory user accounts Provision new computers for employees Create and test new images for Windows and Mac Operating Systems Help maintain scanners, copiers and workstations Provision phones and voicemail boxes (mobile and office) Support our summer intern program. To include configuration of computers, administration … with IT Team Minor off hours duties/on-call hours as necessary Other duties as assigned Preferred: 3+ years of relevant experience Experience supporting operating systems including Windows10, Linux, and Mac OSX Experience supporting typical business and engineering applications (ex. Microsoft Office, Matlab, Visual Studio, VMWare and other scientific/engineering applications) and hardware More ❯
Alexandria, Virginia, United States Hybrid / WFH Options
Epsilon Inc
Backup support of the Mobile Device Support department which includes assisting customers with purchasing, account activation, device configuration, and troubleshooting. Provide on site support for the executive staff (10 th floor) at USPTO headquarters. Participate in special project assignments and other assigned duties. Model willingness and flexibility to provide coverage based on business needs. Basic Qualifications: As a … and two (2) years at a mid/senior level position, to include the following: Two (2) years of troubleshooting and practical hands-on experience with the following: MicrosoftWindows10, Registry Editor, Computer Management, Command Prompts, Office 2019, Active Directory, Network/Local Printers, OS Services & Browser Plugins, Permissions, VPN and Networks. Extensive knowledge of More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Littlefish
line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware. More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Littlefish
line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware. More ❯
Hammersmith, London, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
+ Private healthcare As Service Desk Manager you will be responsible for the day to day support and maintenance of all end user services Windows, M365, etc, to all offices globally, Provision of laptops and mobile devices, Supporting desktop client access to back-office applications that are supported by the applications team, End user security management. Required experience … technical knowledge of M365 architecture and administration, and an understanding of Microsoft best practice. Managing and Governing Sharepoint in an Enterprise environment General familiarity with Microsoft stack technologies: MicrosoftWindows10/11. Microsoft Office applications support (Word, Excel, etc) o Windows server, AD, AAD, Exchange online, etc Experience working in a multinational environment More ❯
regular maintenance to ensure system stability, security, and compliance. Assist with IT projects, implementing work packages independently or under guidance. Support a broad range of Microsoft platforms, including Windows10/11, Office 365, Microsoft Server technologies, and core infrastructure systems (AD, DHCP, DNS). Mentor junior IT staff to maintain high service delivery standards. Engage More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum 25 days + 8 bank holidays
software licensing records are maintained. Providing technical support for both Mac and PC users. Minimum Experience: 12+ months experience in a helpdesk or IT support role. Experience with Windows10/11 managed support. Printer and server management (2016/2019). Management of domains/DNS (GoDaddy, 123 Reg, etc.). Office 365 Admin Centre More ❯
are not limited to: Deliver world-class IT support to onsite and remote end users Independently resolve complex, break/fix issues in person or via telephone Troubleshoot Windows10Microsoft Office 2013 - 365; Outlook, Excel, Word, PowerPoint, Teams, iOS & Android operating systems, Internet/Intranet, Anti-virus, Disk encryption, VPN, Webex and Printing. Perform installations … years' direct experience supporting C-Suite executives and other VIP staff 7+ years' experience in desktop hardware, operating systems, smartphones, and printers. 7+ years' experience in Microsoft products (Windows, Office, Outlook, Skype, etc.) 7+ years' experience in business communication platforms such as messaging, video conferencing, telephony etc. A+ Certification or other similar Microsoft certifications a plus Basic knowledge … is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid More ❯
and implement fixes for hardware, software, network, and application issues, including remote desktop triage and system repair using remote tools. Respond to and resolve technical issues related to Windows Active Directory, Microsoft Office, business applications, browsers, networking, and telecommunications systems. Answer end-user inquiries regarding system procedures, application usage, system status, and downtime procedures; escalate complex issues as … Component Mission Administrator (CMA) or Directorate Mission Administrator (DMA) certification. Proven ability to troubleshoot and resolve technical issues involving computer hardware, software, networks, and telecommunications systems. Experience supporting Windows10, Microsoft Office 2016 or later, and common business applications. Knowledge of Windows Active Directory, basic networking concepts (TCP/IP), and standard IT support More ❯
and project management requirements. Qualifications: Required: Experience working in Customer OCONUS environments Strong background in Microsoft Systems Engineering and providing support to those systems. Strong recent experience in Windows platform operating system and Microsoft applications including Windows10 and Server 2012/2016 suite. Knowledge of virtualization products with a focus on Hyper-V. More ❯
Cambridge, Cambridgeshire, England, United Kingdom
PLANET RECRUITMENT SERVICES LTD
Support Engineer (2nd Line) , you'll be the go-to expert for resolving technical issues, ensuring our customers stay productive and stress-free. Your expertise in Microsoft 365, Windows, and desktop support will be crucial in keeping our systems running smoothly. Must: You must be a UK resident and reside within a 1 hour commute from the Cambridge …/3rd Line) Role Full UK Driving License Must qualify for DBS (Disclosure and Barring Service) Certification - we will pay for the certification Strong knowledge of Microsoft 365, Windows10/11 and Active Directory Ability to troubleshoot and resolve desktop, network and application issues Familiarity with ticketing systems (e.g. ServiceNow, Freshdesk, Zendesk) Excellent problem-solving … we work in schools you must be fluent in spoken and written English Passion for learning and professional growth Key Responsibilities Provide 2nd Line support for Microsoft 365, Windows, and desktop-related issues Remotely troubleshoot hardware, software, and network problems effectively Manage and resolve escalated support tickets, ensuring customer satisfaction Assist in onboarding new users , including setting up More ❯
experience within a Third Line Support role Strong knowledge of Citrix Virtual Apps and Desktops, Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). Experience with Windows Server, Active Directory, Group Policy, and FSLogix. Strong understanding of ITIL processes and enterprise support models. Operations VMWare, HyperV, XenServer, Invanti Desirable to have a working knowledge of supporting … UK Secure Paradox solution (Becypt). Analytics, specifically Systrack/Nexthink (Non Essential training provided). Strong knowledge of Microsoft based operating systems, including, Windows10 & Win11 Desirable Qualifications Citrix Certified Expert Virtualisation (CCE-V) or equivalent. Microsoft certifications (e.g., MCSA, MCSE). Exposure to cloud platforms (Azure, AWS) and hybrid environments. 2+ Years experience working More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Littlefish
role Previous experience using ITSM case management software Previous experience using remote support tools to run diagnostics and troubleshooting. Prior experience in troubleshooting and supporting the following technologies - Windows10, Office 365 Admin Centre, Active Directory, Windows Server, Enterprise Networks Familiarity with the following software and technologies - MS Office Suite, Anti-Virus, Print, Mobile More ❯